Deck 6: Airports

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Question
Which of the following statements is true of airports?

A) Airports positively impact tourist industries in their vicinity
B) Airports provide little income to the communities in which they exist
C) Generally, airports create very few jobs outside of airlines
D) Airports generally are all government owned
E) Airports generally are all privately owned
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Question
When it comes to the history of airports, which statement is correct?

A) The oldest continually operating airport began operations in 1930
B) Commercial aviation did not really begin to grow as a means of travel for the general public until the jet age
C) The jet age resulted in commercial travel that could go further with more passengers
D) In the 1960s, the increase in jets led to more efficient and smaller airports
E) Though mostly privately owned at first, due to increasing capital expenditure costs, private companies began to turn to government ownership of airports in the 1970s
Question
Which statement is NOT true of the ACI?

A) It was officially established in 1991
B) It is a not-for profit organization that represents airports in regulatory matters
C) It has its world headquarters located in Montreal
D) ACI is the voice of the world's airports (only those which are government owned and operated)
E) All of these statements are true
Question
ICAO's Annex 14, which deals with Airport Regulations, covers

A) Airport planning
B) Lighting at airports
C) Rescue and firefighting equipment requirements
D) Civil engineering of airports
E) All of these areas and many more
Question
Which is NOT an area considered by a CAA in the issuance of an aerodrome certificate?

A) Corporate structure
B) Equipment
C) Facilities
D) Operational procedures
E) Safety management
Question
Aviation passengers are most familiar with the Airport codes identifying locations as produced by:

A) ICAO
B) ACI
C) IATA
D) SMS
E) Trivago
Question
What is the reason of using Coordinated Universal Time (UTC) internationally?

A) Ensure consistency and harmonization
B) Save time and money
C) Maximize the efficiency of operations
D) Utilize daylight and time
E) None of these
Question
If it is 6 a.m. UTC on April 1, in Waterloo ON it would be:

A) 3:00 a.m.
B) 2:00 a.m.
C) 12:00 a.m.
D) 2:00 p.m.
E) Impossible to say
Question
An airport's height is recognized as being a certain distance…

A) Above or below mean sea level
B) Above or below the height of the state
C) From the nearest ocean
D) Above or below the highest point of terrain
E) All of the above
Question
Airport operations are divided into:

A) The hot side and the cold side
B) Airline and operators
C) Public and private
D) Landside and airside
E) None of these
Question
When it comes to security at airports, which statement is correct?

A) Landside has security concerns, airside does not
B) Landside does not have security concerns, airside does
C) Both landside and airside generally have the same security concerns
D) Landside and airside each have unique security concerns
E) None of these
Question
Which of the following is NOT a consideration in terminal design for an airport?

A) Reduction of passenger walking
B) The safety of aircraft maneuvering
C) Maintaining security
D) Water Drainage
E) These are all important considerations
Question
The surface area that surrounds the airside of the terminal building of an airport is called a(n):

A) Jet-bridge
B) Runway
C) Taxiway
D) Gate
E) Apron
Question
The turnaround is a very important set of procedures for airlines, and includes all of the following things, except for:

A) Toilet service
B) Final boarding call
C) Jet-bridge
D) Fueling
E) Potable water service
Question
Taxiways are named by letter, but not all 26 letters of the alphabet are used. Which of these letters are NOT used to name taxiways?

A) O, P
B) O, X, A
C) I, O, E
D) I, O, X
E) None of these
Question
Which of the following is NOT found in the airside of an airport

A) Fuel storage tanks
B) ANSP's tower
C) Hangars for aircraft storage
D) Long-term parking
E) Firefighting facilities
Question
If an aircraft has not taken off before its HOT elapses, it must

A) Inspect the plane for any contaminants before taking off
B) Return to the apron for another de-icing
C) Consult the de-icing agents to determine whether the aircraft's wings are clean enough for takeoff
D) Wait 1 hour before returning to the apron for another de-icing
E) Take off immediately
Question
When it comes to foreign object debris…

A) ICAO recommends a minimum inspection for debris every six hours
B) The fewer checks the better, as they waste time
C) It is generally okay for foreign objects to be on taxiways, but not runways
D) A, B & C are correct
E) Only A & C are correct
Question
Generally, airport revenue streams can be divided into:

A) Aeronautical and automatic
B) Aeronautical and service based
C) Aeronautical and anti-aeronautical
D) Aeronautical and non-aeronautical
E) None of these
Question
The second largest source of NAR comes from

A) Automobile parking
B) Advertising
C) Retail concessions
D) Terminal fees
E) Property and real estate rent
Question
Which of the following is an example of an airport's capital cost?

A) Waste management
B) Investing in de-icing equipment
C) Employee salaries
D) Landing fees
E) Insurance
Question
What is the first part of the runway that is usable for landing called?

A) Maneuvering area
B) Touchdown area
C) Slot
D) Threshold
E) Hot spot
Question
Worldwide, airport profits are closely linked to:

A) The Global Economy
B) The success of ICAO
C) The cost of fuel
D) A & B
E) A & C
Question
When it comes to employees at an airport…

A) Everyone works for the airport itself
B) No one works for the airport itself
C) In large airports, the majority of employees work for airlines, contractors or service providers (not the airport)
D) All of these are true
E) None of these
Question
In the Airport Customer Service Delivery Chain…

A) The reputation of the airport is often at stake even if airport management wasn't directly responsible for a negative passenger experience
B) The reputation of the airport is only at stake when passengers actually board a flight
C) Agencies serve customers directly, but not indirectly
D) Touch points do not matter, customers matter
E) None of these
Question
How can using ASQ as a research tool help airports to ensure customer satisfaction?

A) Track how passengers rate their services
B) How they compare to airports internationally
C) Where to target improvements
D) How passenger perspectives change over time
E) All of these are correct
Question
codes for airports are primarily used for international standardization in aeronautical flight plans and by air navigation service providers (ANSPs) around the globe. Which of these fits in the blank?

A) IATA
B) CAA
C) ICAO
D) FAA
E) None of these
Question
Airports are coded by

A) The roman numeral system
B) Letters of the alphabet
C) The compass direction they face
D) Their GPS co-ordinates
E) None of these are correct
Question
The purpose of reliever airports is:

A) To accept overflow traffic from a hub
B) To link air routes to multiple destinations
C) To provide privatized air travel services to large corporations
D) Only handles domestic flights
E) Two of these options are correct
Question
When flying from Istanbul, Turkey to Tokyo, Japan, is it required that a customer clears customs?

A) Always
B) Only if they are carrying goods valued at $5,000+ USD
C) Only if they have a criminal record
D) Only if the flight time is over 5 hours
E) Never
Question
Bill is trying to fly to Toronto, Canada from Berlin, Germany. Since there are no direct flights available, he books a flight to London and boards a connecting flight that takes him to Toronto. What type of airport does Bill stop at in London?

A) Origin-destination airport
B) Alliance hub
C) Transit airport
D) Gateway airport
E) C & D
Question
Aerotropolises

A) Aim to offer the lowest ticket fares to passengers
B) Support domestic and international cargo traffic
C) Offer a variety of lounges and office space
D) Is a concept where business parks are established near an airport and are interconnected
E) Allow passengers and cargo to transfer between partner airlines
Question
If an airport provides direct connections to a train station, a heliport and a subway system, it can be considered a(n)

A) Low cost carrier
B) A mixed transportation destination
C) A destination airport
D) A multi-modal port
E) None of these
Question
In the future, airports will need to weigh which costs?

A) Handling less aircraft and more passengers
B) The cost of low-cost carriers vs legacy carriers
C) The cost of expansion vs the missed revenue of not expanding
D) The cost of fuel vs. the cost of alternative fuel
E) All of the these
Question
In the case study of the Air France flight 4590, the tragedy was caused by foreign object debris at Charles de Gaulle Airport in Paris, France. The debris ruptured a tyre, caused it to disintegrate, and sent tyre fragments into the wing. The impact of the fragments caused a shock wave, which ruptured a fuel tank. The leaking fuel caused flame-outs. What is meant by flame-out?

A) Loss of engine power
B) Fire in fuel tank
C) Fire in tyre area
D) Loss of controls
E) None of these
Question
To prevent accidents like the case study of the Air France flight 4590, airports implement FOD prevention programs. How often should runways be inspected for FOD?

A) After each landing
B) After each takeoff
C) At predetermined intervals, with different levels of scrutiny
D) Weekly
E) All of these
Question
The tragic final flight of Southwest Airlines Flight 1248 showed:

A) A Shoe-bomb could be used to destroy a plane
B) Focusing on an warning light can lead to a lack of situational awareness
C) That passengers should be prepared to intervene if someone tries to ignite an explosive
D) That human factors combined with poor runway conditions can lead to tragedy
E) None of these
Question
Following the tragic final flight of Southwest Airlines Flight 1248, authorities took some measures including airport design to prevent future accidents. One aspect of airport design that can reduce the negative impact of runway overruns is the implementation of a runway end safety area (RESA). Which one is TRUE about RESA?

A) It shouldn't hinder rescue services
B) Runways supporting instrument approaches require shorter RESAs
C) It should be built from materials that effectively slow aircraft movement
D) A, B & C
E) A & C
Question
In the tragic final flight of Southwest Airlines Flight 1248, the pilots anticipated a challenging landing. Their on-board computer calculated the aircraft would successfully come to a stop on the runway with less than 10 metres (30 feet) of runway to spare, as the surface was snowy and slippery and there was a tailwind of 8 knots. What one is TRUE about tailwind?

A) Tailwinds increase the stopping distance
B) Tailwinds don't have an affect on snowy and slippery runway surface
C) Tailwinds decrease the stopping distance
D) Tailwinds are normally preferred during landing
E) None of these
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Deck 6: Airports
1
Which of the following statements is true of airports?

A) Airports positively impact tourist industries in their vicinity
B) Airports provide little income to the communities in which they exist
C) Generally, airports create very few jobs outside of airlines
D) Airports generally are all government owned
E) Airports generally are all privately owned
A
2
When it comes to the history of airports, which statement is correct?

A) The oldest continually operating airport began operations in 1930
B) Commercial aviation did not really begin to grow as a means of travel for the general public until the jet age
C) The jet age resulted in commercial travel that could go further with more passengers
D) In the 1960s, the increase in jets led to more efficient and smaller airports
E) Though mostly privately owned at first, due to increasing capital expenditure costs, private companies began to turn to government ownership of airports in the 1970s
C
3
Which statement is NOT true of the ACI?

A) It was officially established in 1991
B) It is a not-for profit organization that represents airports in regulatory matters
C) It has its world headquarters located in Montreal
D) ACI is the voice of the world's airports (only those which are government owned and operated)
E) All of these statements are true
D
4
ICAO's Annex 14, which deals with Airport Regulations, covers

A) Airport planning
B) Lighting at airports
C) Rescue and firefighting equipment requirements
D) Civil engineering of airports
E) All of these areas and many more
Unlock Deck
Unlock for access to all 39 flashcards in this deck.
Unlock Deck
k this deck
5
Which is NOT an area considered by a CAA in the issuance of an aerodrome certificate?

A) Corporate structure
B) Equipment
C) Facilities
D) Operational procedures
E) Safety management
Unlock Deck
Unlock for access to all 39 flashcards in this deck.
Unlock Deck
k this deck
6
Aviation passengers are most familiar with the Airport codes identifying locations as produced by:

A) ICAO
B) ACI
C) IATA
D) SMS
E) Trivago
Unlock Deck
Unlock for access to all 39 flashcards in this deck.
Unlock Deck
k this deck
7
What is the reason of using Coordinated Universal Time (UTC) internationally?

A) Ensure consistency and harmonization
B) Save time and money
C) Maximize the efficiency of operations
D) Utilize daylight and time
E) None of these
Unlock Deck
Unlock for access to all 39 flashcards in this deck.
Unlock Deck
k this deck
8
If it is 6 a.m. UTC on April 1, in Waterloo ON it would be:

A) 3:00 a.m.
B) 2:00 a.m.
C) 12:00 a.m.
D) 2:00 p.m.
E) Impossible to say
Unlock Deck
Unlock for access to all 39 flashcards in this deck.
Unlock Deck
k this deck
9
An airport's height is recognized as being a certain distance…

A) Above or below mean sea level
B) Above or below the height of the state
C) From the nearest ocean
D) Above or below the highest point of terrain
E) All of the above
Unlock Deck
Unlock for access to all 39 flashcards in this deck.
Unlock Deck
k this deck
10
Airport operations are divided into:

A) The hot side and the cold side
B) Airline and operators
C) Public and private
D) Landside and airside
E) None of these
Unlock Deck
Unlock for access to all 39 flashcards in this deck.
Unlock Deck
k this deck
11
When it comes to security at airports, which statement is correct?

A) Landside has security concerns, airside does not
B) Landside does not have security concerns, airside does
C) Both landside and airside generally have the same security concerns
D) Landside and airside each have unique security concerns
E) None of these
Unlock Deck
Unlock for access to all 39 flashcards in this deck.
Unlock Deck
k this deck
12
Which of the following is NOT a consideration in terminal design for an airport?

A) Reduction of passenger walking
B) The safety of aircraft maneuvering
C) Maintaining security
D) Water Drainage
E) These are all important considerations
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Unlock for access to all 39 flashcards in this deck.
Unlock Deck
k this deck
13
The surface area that surrounds the airside of the terminal building of an airport is called a(n):

A) Jet-bridge
B) Runway
C) Taxiway
D) Gate
E) Apron
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Unlock for access to all 39 flashcards in this deck.
Unlock Deck
k this deck
14
The turnaround is a very important set of procedures for airlines, and includes all of the following things, except for:

A) Toilet service
B) Final boarding call
C) Jet-bridge
D) Fueling
E) Potable water service
Unlock Deck
Unlock for access to all 39 flashcards in this deck.
Unlock Deck
k this deck
15
Taxiways are named by letter, but not all 26 letters of the alphabet are used. Which of these letters are NOT used to name taxiways?

A) O, P
B) O, X, A
C) I, O, E
D) I, O, X
E) None of these
Unlock Deck
Unlock for access to all 39 flashcards in this deck.
Unlock Deck
k this deck
16
Which of the following is NOT found in the airside of an airport

A) Fuel storage tanks
B) ANSP's tower
C) Hangars for aircraft storage
D) Long-term parking
E) Firefighting facilities
Unlock Deck
Unlock for access to all 39 flashcards in this deck.
Unlock Deck
k this deck
17
If an aircraft has not taken off before its HOT elapses, it must

A) Inspect the plane for any contaminants before taking off
B) Return to the apron for another de-icing
C) Consult the de-icing agents to determine whether the aircraft's wings are clean enough for takeoff
D) Wait 1 hour before returning to the apron for another de-icing
E) Take off immediately
Unlock Deck
Unlock for access to all 39 flashcards in this deck.
Unlock Deck
k this deck
18
When it comes to foreign object debris…

A) ICAO recommends a minimum inspection for debris every six hours
B) The fewer checks the better, as they waste time
C) It is generally okay for foreign objects to be on taxiways, but not runways
D) A, B & C are correct
E) Only A & C are correct
Unlock Deck
Unlock for access to all 39 flashcards in this deck.
Unlock Deck
k this deck
19
Generally, airport revenue streams can be divided into:

A) Aeronautical and automatic
B) Aeronautical and service based
C) Aeronautical and anti-aeronautical
D) Aeronautical and non-aeronautical
E) None of these
Unlock Deck
Unlock for access to all 39 flashcards in this deck.
Unlock Deck
k this deck
20
The second largest source of NAR comes from

A) Automobile parking
B) Advertising
C) Retail concessions
D) Terminal fees
E) Property and real estate rent
Unlock Deck
Unlock for access to all 39 flashcards in this deck.
Unlock Deck
k this deck
21
Which of the following is an example of an airport's capital cost?

A) Waste management
B) Investing in de-icing equipment
C) Employee salaries
D) Landing fees
E) Insurance
Unlock Deck
Unlock for access to all 39 flashcards in this deck.
Unlock Deck
k this deck
22
What is the first part of the runway that is usable for landing called?

A) Maneuvering area
B) Touchdown area
C) Slot
D) Threshold
E) Hot spot
Unlock Deck
Unlock for access to all 39 flashcards in this deck.
Unlock Deck
k this deck
23
Worldwide, airport profits are closely linked to:

A) The Global Economy
B) The success of ICAO
C) The cost of fuel
D) A & B
E) A & C
Unlock Deck
Unlock for access to all 39 flashcards in this deck.
Unlock Deck
k this deck
24
When it comes to employees at an airport…

A) Everyone works for the airport itself
B) No one works for the airport itself
C) In large airports, the majority of employees work for airlines, contractors or service providers (not the airport)
D) All of these are true
E) None of these
Unlock Deck
Unlock for access to all 39 flashcards in this deck.
Unlock Deck
k this deck
25
In the Airport Customer Service Delivery Chain…

A) The reputation of the airport is often at stake even if airport management wasn't directly responsible for a negative passenger experience
B) The reputation of the airport is only at stake when passengers actually board a flight
C) Agencies serve customers directly, but not indirectly
D) Touch points do not matter, customers matter
E) None of these
Unlock Deck
Unlock for access to all 39 flashcards in this deck.
Unlock Deck
k this deck
26
How can using ASQ as a research tool help airports to ensure customer satisfaction?

A) Track how passengers rate their services
B) How they compare to airports internationally
C) Where to target improvements
D) How passenger perspectives change over time
E) All of these are correct
Unlock Deck
Unlock for access to all 39 flashcards in this deck.
Unlock Deck
k this deck
27
codes for airports are primarily used for international standardization in aeronautical flight plans and by air navigation service providers (ANSPs) around the globe. Which of these fits in the blank?

A) IATA
B) CAA
C) ICAO
D) FAA
E) None of these
Unlock Deck
Unlock for access to all 39 flashcards in this deck.
Unlock Deck
k this deck
28
Airports are coded by

A) The roman numeral system
B) Letters of the alphabet
C) The compass direction they face
D) Their GPS co-ordinates
E) None of these are correct
Unlock Deck
Unlock for access to all 39 flashcards in this deck.
Unlock Deck
k this deck
29
The purpose of reliever airports is:

A) To accept overflow traffic from a hub
B) To link air routes to multiple destinations
C) To provide privatized air travel services to large corporations
D) Only handles domestic flights
E) Two of these options are correct
Unlock Deck
Unlock for access to all 39 flashcards in this deck.
Unlock Deck
k this deck
30
When flying from Istanbul, Turkey to Tokyo, Japan, is it required that a customer clears customs?

A) Always
B) Only if they are carrying goods valued at $5,000+ USD
C) Only if they have a criminal record
D) Only if the flight time is over 5 hours
E) Never
Unlock Deck
Unlock for access to all 39 flashcards in this deck.
Unlock Deck
k this deck
31
Bill is trying to fly to Toronto, Canada from Berlin, Germany. Since there are no direct flights available, he books a flight to London and boards a connecting flight that takes him to Toronto. What type of airport does Bill stop at in London?

A) Origin-destination airport
B) Alliance hub
C) Transit airport
D) Gateway airport
E) C & D
Unlock Deck
Unlock for access to all 39 flashcards in this deck.
Unlock Deck
k this deck
32
Aerotropolises

A) Aim to offer the lowest ticket fares to passengers
B) Support domestic and international cargo traffic
C) Offer a variety of lounges and office space
D) Is a concept where business parks are established near an airport and are interconnected
E) Allow passengers and cargo to transfer between partner airlines
Unlock Deck
Unlock for access to all 39 flashcards in this deck.
Unlock Deck
k this deck
33
If an airport provides direct connections to a train station, a heliport and a subway system, it can be considered a(n)

A) Low cost carrier
B) A mixed transportation destination
C) A destination airport
D) A multi-modal port
E) None of these
Unlock Deck
Unlock for access to all 39 flashcards in this deck.
Unlock Deck
k this deck
34
In the future, airports will need to weigh which costs?

A) Handling less aircraft and more passengers
B) The cost of low-cost carriers vs legacy carriers
C) The cost of expansion vs the missed revenue of not expanding
D) The cost of fuel vs. the cost of alternative fuel
E) All of the these
Unlock Deck
Unlock for access to all 39 flashcards in this deck.
Unlock Deck
k this deck
35
In the case study of the Air France flight 4590, the tragedy was caused by foreign object debris at Charles de Gaulle Airport in Paris, France. The debris ruptured a tyre, caused it to disintegrate, and sent tyre fragments into the wing. The impact of the fragments caused a shock wave, which ruptured a fuel tank. The leaking fuel caused flame-outs. What is meant by flame-out?

A) Loss of engine power
B) Fire in fuel tank
C) Fire in tyre area
D) Loss of controls
E) None of these
Unlock Deck
Unlock for access to all 39 flashcards in this deck.
Unlock Deck
k this deck
36
To prevent accidents like the case study of the Air France flight 4590, airports implement FOD prevention programs. How often should runways be inspected for FOD?

A) After each landing
B) After each takeoff
C) At predetermined intervals, with different levels of scrutiny
D) Weekly
E) All of these
Unlock Deck
Unlock for access to all 39 flashcards in this deck.
Unlock Deck
k this deck
37
The tragic final flight of Southwest Airlines Flight 1248 showed:

A) A Shoe-bomb could be used to destroy a plane
B) Focusing on an warning light can lead to a lack of situational awareness
C) That passengers should be prepared to intervene if someone tries to ignite an explosive
D) That human factors combined with poor runway conditions can lead to tragedy
E) None of these
Unlock Deck
Unlock for access to all 39 flashcards in this deck.
Unlock Deck
k this deck
38
Following the tragic final flight of Southwest Airlines Flight 1248, authorities took some measures including airport design to prevent future accidents. One aspect of airport design that can reduce the negative impact of runway overruns is the implementation of a runway end safety area (RESA). Which one is TRUE about RESA?

A) It shouldn't hinder rescue services
B) Runways supporting instrument approaches require shorter RESAs
C) It should be built from materials that effectively slow aircraft movement
D) A, B & C
E) A & C
Unlock Deck
Unlock for access to all 39 flashcards in this deck.
Unlock Deck
k this deck
39
In the tragic final flight of Southwest Airlines Flight 1248, the pilots anticipated a challenging landing. Their on-board computer calculated the aircraft would successfully come to a stop on the runway with less than 10 metres (30 feet) of runway to spare, as the surface was snowy and slippery and there was a tailwind of 8 knots. What one is TRUE about tailwind?

A) Tailwinds increase the stopping distance
B) Tailwinds don't have an affect on snowy and slippery runway surface
C) Tailwinds decrease the stopping distance
D) Tailwinds are normally preferred during landing
E) None of these
Unlock Deck
Unlock for access to all 39 flashcards in this deck.
Unlock Deck
k this deck
locked card icon
Unlock Deck
Unlock for access to all 39 flashcards in this deck.