Deck 7: Strategic Planning

Question 1

Organizations engage in strategic planning for all of the following reasons EXCEPT to:

A) anticipate future events
B) avoid future problems
C) ensure success in achieving goals
D) minimizes stakeholder influence

Answer 1

D

Question 2

According to the text, strategic planning is enjoying a renaissance in policing because of:

A) community policing
B) patrol management
C) scarce resources
D) human resource issues

Answer 2

A

Question 3

Factors that are impediments to the development of strategic planning in policing include all of the following EXCEPT:

A) lack of up-front training in planning for operational managers
B) willingness to "let go" of control by middle and senior managers
C) aspects of the process for planning and evaluation did not match police skills, knowledge, and activities
D) good planning models were not readily available to operational police officers

Answer 3

B

Question 4

A basic goal of strategic planning is to:

A) develop productive output quotas
B) hold managers accountable for employee performance
C) build teamwork
D) instill organizational discipline

Question 5

Internally, the process of strategic planning requires:

A) participatory management
B) authoritarian structure
C) structural bureaucracy
D) command control management

Question 6

A strategic plan will provide all of the following EXCEPT:

A) information on what works and what doesn't work within an agency
B) a vehicle to build consensus within the department
C) specific strategies for near-completion of tasks
D) a fluid and diversified central control mechanism

Question 7

The limitations of strategic planning include all of the following EXCEPT:

A) it is not a substitute for leadership
B) it cannot build consensus within an organization
C) it cannot increase scarce resources
D) it is not a one-time endeavor

Question 8

When scanning the organization's environment, we seek to find generalizations and patterns that can lead to identification of strategic issues to be managed. This is known as:

A) search for information and ideas
B) collation
C) synthesis
D) selection

Question 9

All of the following are symptoms of organizational problems EXCEPT:

A) poor business practices
B) population density
C) moral issues
D) mission creep

Question 10

Line officers who work the street are valuable sources of information because:

A) they want ownership for the department's problems
B) they are excellent problem solvers
C) they know the problems and needs that exist on their beat
D) they are always willing to cooperate with management

Question 11

Cohen and Brand (1993) identified all of the following external environments of public agencies EXCEPT:

A) political environment
B) economic environment
C) social environment
D) cultural environment

Question 12

The motivational technique known as "strategic intent" uses ___________ goals.

A) short-range
B) long-range
C) incremental
D) stretch

Question 13

An action plan will assist in the implementation of a strategy by identifying all of the following tasks EXCEPT:

A) who represents the community evaluation
B) when the strategy should be done
C) who is responsible for carrying it out
D) how it will be paid for

Question 14

Generalized statements of what an organization wants to accomplish in the future are:

A) benchmarks
B) objectives
C) performance measures
D) goals

Question 15

The internal cultural diagnostic scan conducted by NYPD found that the most important value held by the officers themselves is:

A) to reduce crime, disorder, and fear
B) to clear radio run backlogs
C) to report police corruption
D) to make gun arrests

Question 16

The key to strategic planning is that it is________________-oriented.

A) budget
B) managerially
C) action
D) goal

Question 17

The step-by-step means by which an organization reaches its goals is a(n):

A) tactic
B) performance plan
C) outcome plan
D) strategy

Question 18

Objectives should be all of the following EXCEPT:

A) long-term based
B) timely
C) acceptable
D) realistic

Question 19

Individuals who have a direct interest in what is done by an organization are called:

A) community residents
B) stakeholders
C) employers
D) federal officals

Question 20

Partnerships, problem solving, arrest, and investigations are all processes that achieve outcomes, but they are not outcomes in themselves.

Question 21

An "external analysis" involves an evaluation of the strengths and weaknesses of the organization.

Question 22

To be successful, the strategic planning process must have the support of partners both internal to and external from the police department.

Question 23

Strategic planning helps an organization control its destiny.

Question 24

Strategic planning helped the Durham, NH, Police Department make internal agency improvements.

Question 25

Strategic planning is time-consuming and too demanding for many departments.

Question 26

A strategic plan should never assign specific responsibilities for task and results.

Question 27

Once a strategic plan is developed, it should not be altered by the organization.

Question 28

An organization's purpose is communicated through its mission statement.

Question 29

It is important to identify the cost of a strategy.

Question 30

Define strategic planning and how it can be used by a police department.

Question 31

Identify and describe the outcomes of strategic planning.

Question 32

Identify the elements in the strategic planning process.

Question 33

Identify and describe the elements of environmental analysis.

Question 34

Describe how to implement a strategic plan.