Deck 6: Decision-Making and Planning

Question 1

Which of the following is one of Massie's five steps to sound managerial decision-making?

A)understanding the situation
B)recognition of the right problem
C)organizational acceptance
D)all of the above are included in the five steps

Answer 1

all of the above are included in the five steps

Question 2

If a police officer decides to give a warning instead of making an arrest, it is an example of

A)officer discretion
B)operational decision-making
C)managerial decision-making
D)a and b are both correct

Answer 2

a and b are both correct

Question 3

When there is a lack of consistency in bureaucratic decision making it is referred to as

A)bureaucratic inertia
B)bureaucratic stubbornness
C)arbitrariness
D)none of the above

Answer 3

arbitrariness

Question 4

Which of the following is not one of the four models of managerial decision-making?

A)rational choice model
B)autocratic model
C)decision process model
D)political model

Question 5

Herbert Simon describes a process by which a manager selects the first alternative that will meet the necessary criteria for a solution. He called this

A)satisficing
B)standard operating procedure
C)settling
D)none of the above

Question 6

Which author proposed that directions should be given according to "the law of the situation?"

A)Herbert Simon
B)Mary Parker Follett
C)Chris Argyris
D)None of the above

Question 7

The bureaucratic decision model

A)is low risk
B)is unoriginal
C)limit choices
D)all of the above

Question 8

"Decision trees" are often employed in the ________ model of managerial decision-making

A)rational choice theory model
B)political model
C)decision process model
D)all of the above

Question 9

When selecting a managerial decision-making method, a manager should consider

A)the preferred managerial style
B)the time available for deliberation
C)the likelihood that the problem will arise again
D)all of the above

Question 10

Who of the following was among the first to apply planning to police management?

A)Mary Parker Follett
B)Orlando W. Wilson
C)Arthur Vanderbilt
D)none of the above

Question 11

Most strategic planning in criminal justice is

A)short-range planning
B)intermediate planning
C)long-range planning
D)non-rational planning

Question 12

A response to an immediate problem usually only requires

A)short-range planning
B)intermediate planning
C)long-range planning
D)non-rational planning

Question 13

Which of the following is not an example of a nongovernmental organization?

A)the International Association of Chiefs of Police
B)the International City/County Management Association
C)the Department of Energy
D)All of the above are non-governmental agencies

Question 14

Which of the following was not created or involved as a part of the strategic planning that took place in response to the terrorist attacks of 9/11/2001?

A)The Law Enforcement Assistance Administration
B)The Department of Homeland Security
C)The Patriot Act
D)The IACP and ICMA invited to take part in the strategic planning process

Question 15

This is a process used for forecasting uses data on existing patterns to project future patterns

A)quantitative time series analysis
B)derived forecasts
C)Delphi method
D)brainstorming

Question 16

The was a process used for forecasting that was developed by the RAND corporation

A)quantitative time series analysis
B)derived forecasts
C)brainstorming
D)none of the above

Question 17

Which of the following decision-making techniques uses the expertise of those already in the organization?

A)Delphi Method
B)Nominal Group Technique
C)The RAND method
D)None of the above

Question 18

Which of the following is true about group decision-making?

A)it is always superior to individualized decisions
B)groups are generally less creative
C)group discussion inhibits some people
D)all of the above are true

Question 19

Organizational development employs which social science?

A) psychology
B) sociology
C) political science
D) all of the above

Question 20

The Task force (T-Group) leader is a(n)

A) active participant
B) passive facilitator
C) forceful decision maker
D) uninvolved non-participant

Question 21

According to Massie, decision making involves the components of choice, thought, and purpose

Question 22

Discretion is not essential to decision making in the criminal justice system

Question 23

James Q. Wilson states that he is very uncomfortable with the amount of discretion given to civil servants

Question 24

Planning and deciding share many common features

Question 25

The rational choice model does not consider costs or consequences

Question 26

Herbert Simon argued that most managerial decisions are made by rational choice

Question 27

Bureaucratic decision-making could be described as going "by the book"

Question 28

Decisions made by political bodies (Congress, etc) are always rational

Question 29

The Law Enforcement Assistance Administration (LEAA) is a vital component of the criminal justice system today

Question 30

Strategic managerial planning was implemented in the military planning of World War II

Question 31

Forecasting is an important feature of planning

Question 32

A policy is a precise statement of what is required with minimal discretion

Question 33

In group decision-making there is often a desire to just "get along"

Question 34

People in a group decision process are more likely to "think outside the box"

Question 35

The Delphi Method enlists outside experts

Question 36

A disadvantage of the Nominal Group Technique is that is very costly

Question 37

The Nominal Group Technique was developed by the RAND Corporation

Question 38

Program planning never requires revision

Question 39

The Field Manual FM-101-5 was first used by the military for problem analysis during World War II

Question 40

Organizational development is a continuous process

Question 41

What is the rational choice model of decision-making? Why is it not applied in most organizational decisions? What other models are used?

Question 42

Criminal justice organizations must continually plan. What are the differences between long-range and short-range planning? Give some example of the types of issues involved in each type.

Question 43

What are the touted advantages of group-decision-making? Are group decisions always preferable to individual decisions? What are some potential disadvantages?