Deck 1: Mcsa -Xp

Question 1

What will happen to any unsaved data on a computer in standby mode, when there is Power failure?

A)The data is saved by default.
B)Data will be lost if a power failure occurs while the computer is in Standby.
C)Data can be recovered from the temporary files.
D)Data will be saved if a power failure occurs while the computer is in Standby.

Answer 1

Data will be lost if a power failure occurs while the computer is in Standby.

Question 2

Which of these features enables Microsoft to track interoperability errors related to the Windows XP operating system?

A)Fault recording
B)Error Reporting
C)Error Sending
D)Fault documentation

Answer 2

Error Reporting

Question 3

You would like to look at the network configuration on a computer. Which of the following utilities should be used?

A)ping
B)tracert
C)ipconfig
D)pathping

Answer 3

ipconfig

Question 4

After installing a new set of device drivers, your Windows XP computer will not boot properly. You believe the new hardware drivers are the cause. How can you verify this?

A)Log onto the computer if you are able and check your resource allocations for device conflicts.
B)Shut down the computer and reboot. Press F8 at the system prompt and select the Last Known Good Configuration.
C)Reload the device drivers you've just installed and reboot the computer.
D)Roll back the device drivers to a different version and reboot the computer.

Question 5

After configuring a compatible new display adapter, how do you configure multiple monitors for the same computer?

A)You do not need to do anything else. The new monitor will automatically be available to the computer.
B)In the Display tab, click Settings and the new monitor icon. Select Extend my Windows desktop onto this monitor. Configure the new display settings.
C)In the Display control panel, designate the new monitor as your primary display and configure the display settings.
D)In the Display control panel under Settings, click Identify and enter a number that will correspond to the monitor icon. Configure the monitor settings.

Question 6

You are performing a clean installation of Windows XP Professional on a computer that currently runs on Windows 98. During the installation, the system hangs when the text-based portion ends and the GUI setup starts. On further analysis, you infer that there is a problem with a device driver. You want to view the list of drivers as they load. Which of the following should you do?

A)Modify the boot.ini file to include the /sos switch.
B)Restart Setup by using the /dushare switch.
C)Restart the computer and press F8 during the boot process.
D)Restart the computer and select the Last Known Good Configuration.

Question 7

Your company has a volume licensing agreement with Microsoft for using Windows XP Professional on 50 client computers. You receive a volume license product key from Microsoft that must be used to install Windows XP Professional on the computers. Since you have lost the Windows XP Pro CD that was sent by Microsoft, you must purchase a new copy of the installation disc. During the Windows XP Pro setup using the attended installation method, you type the volume license key and the setup displays an error message that states "Invalid product key." How should you proceed?

A)Use the product key at the back of the retail copy of the CD.
B)Contact Microsoft for a volume license version of the CD-ROM and use the key that comes with it.
C)Contact a Microsoft Activation center to obtain a product activation key.
D)Create an unattended installation answer file with your company's volume license product key and continue the installation.

Question 8

You are working as an administrator at an organization. All users have video capture cards and USB-connected digital video cameras connected to their computer. They have used the built-in Windows XP Professional drivers to install these devices. Last week one of the users updated her drivers from the manufacturer's website. After the drive update, she rebooted the computer and received an error message stating that a service or driver failed to start. Once logged in, the user noticed that the video capture card and digital video camera was inaccessible. What should be your first step to get the devices to work?

A)Restart her computer using the last known good configuration.
B)Restart her computer by using the Recovery console and disable the new set of drivers.
C)Select the Roll Back Driver option in the device's properties in the Device Manager.
D)Reseat the devices.

Question 9

You want to view the IP address to NETBIOS name-mapping on your Windows XP computer. Which of the following files should you access?

A)HOSTS
B)Boot.ini
C)Config.sy
D)LMHOSTS

Question 10

Which of the below options in Driver Signing displays a message before installing an unsigned device driver?

A)Remove
B)Ignore
C)Warn
D)Block

Question 11

Which of the following tabs under the System Configuration utility can be used to prevent unwanted programs from automatically starting when the computer boots?

A)System.ini
B)Boot.ini
C)Service
D)Startup

Question 12

On a Windows XP computer, an Enforce Password History option is configured with a value of 7. What does this option do?

A)Specifies that a user's password must be 7 characters in length. No other password lengths are accepted.
B)Restricts the user to log into his account with that password 7 times before the system requires him to change it.
C)Restricts a user's password length to less than 7 characters. Higher password lengths are not accepted.
D)Restricts the user from re-using an old password that was used in the last 7 password changes, including the current one.

Question 13

On a Windows XP computer, which file provides the list of hardware and software on the computer to ntldr.exe during the boot process?

A)Boot.ini
B)Config.sys
C)Ntdetect.com
D)Boot.exe

Question 14

You install a new printer on a Windows XP Professional computer and share this printer with the other users in your network. When you try to print for the first time using this printer, the output is several pages of unreadable characters. All other users report the same issue. How should you fix this problem?

A)Configure the printer to print directly to the print device. Instruct the other users to make the same configuration.
B)Run the Add Printer Driver Wizard to install the correct printer driver on your computer.
C)Configure the printer to use the WinPrint print processor and use RAW as the default data type.
D)Configure the printer to hold mismatched documents. Disable the advanced printing features.

Question 15

You are on a routine business visit to one of your branch offices in India. You start your laptop, connect the network cable, and login. You open Microsoft Internet Explorer and receive a "Page cannot be displayed" error for any website you try to open. Upon checking the IP address, you notice that it is 169.254.0.3 with a subnet mask of 255.255.0.0. Which of the following best describes why your laptop has 169.255.0.3 as the IP address?

A)TCP/IP is not installed on your laptop computer.
B)NIC is faulty.
C)Network cable is faulty.
D)DHCP is not able to provide a valid IP address, hence an APIPA is assigned.

Question 16

Which of the following remote access authentication protocols does not support sending encrypted password information?

A)PAP
B)CHAP
C)MS-CHAP
D)MS-CHAP v2

Question 17

You are a member of a knowledge-sharing forum that discusses troubleshooting issues on Windows operating systems. The forum needs you to login every time you access content. While many other users state that their computer remembers their username and password, you need to enter it every time you login. What is the most likely cause of the problem?

A)Internet Explorer security is configured to block cookies from the forum.
B)Appropriate file permissions are not granted to allow the forum to store your user name and password.
C)Windows Firewall is blocking authentication requests from the website.
D)The SSL certificate on the forum is invalid.

Question 18

You've installed and are attempting to share files with other computers on your local network. Although the Windows Firewall is enabled, it is configured to allow IIS traffic. Your IP address is 192.168.10.2. When another user on the network tries to access your computer, he receives an error message indicating that the server could not be found. If you've configured IIS using the default settings, which of the following is the URL that someone has to type to access your computer?

A)http://192.168.10.2/80
B)ftp://192.168.10. 2:80/
C)http://www.192.168.10. 2/
D)http://192.168.10.2:80/

Question 19

Your computer is running Windows XP Professional with Service Pack 1 installed without the Internet Connection Firewall or ICF enabled. You frequently use the Remote Desktop feature to connect to your home computer. A couple of days ago, all computers at your office were upgraded to Service Pack 2 versions. After the upgrade, you are not able to connect to your home computer. Which of the following could fix the problem?

A)Uninstall the Service pack on the computer.Remote Desktop is disabled with Service Pack by default.
B)Remote Desktop should be added to the list of Windows Firewall exceptions.
C)Reselect the Allow Users to Remotely Connect to this Computer check box on the Remote tab of the System Properties dialog.
D)Re-enable Remote Desktop,

Question 20

Joe, Jane, and Jack work as teachers at a school. They have been assigned one laptop computer, which they need to share among themselves. The laptop has Windows XP installed. What should be done so that each of them has their data and user preferences stored and maintained separately from one another?

A)Create three separate partitions and ask them each to use one.
B)Use the msconfig tool to segregate their data.
C)They should create separate hardware profiles and use them individually.
D)They should create different local user accounts and use them individually.

Question 21

Which of the following Web content zones prompts the user to download an unsigned ActiveX control by default?

A)Internet
B)Restricted Sites
C)Local Intranet
D)Trusted Sites

Question 22

Abc)com is your favorite social networking website. One day, the website developer's closed down the site for a few days to revamp it. When the web service resumed, you notice that the website uses ActiveX controls to present many of its functionalities. You are not able to see more than half the content on the website. Which of the following is the easiest way to enable all the functionalities on the website?

A)Add the social networking URL to the list of Trusted sites through the Security tab in the Internet Options program located in the Control Panel.
B)Call the help desk and ask for help.
C)Ask the help desk to e-mail the ActiveX controls to you so you can manually install them on your computer.
D)Re-install the operating system.

Question 23

You are using a Remote Desktop connection to send some data to a branch office using a dial-up connection. Which of the following Remote Desktop performance options must be enabled to optimize performance across slow dial-up connections?

A)Desktop Composition
B)Show Contents of Window While Dragging
C)Menu and Window Animation
D)Bitmap Caching

Question 24

You need to perform an unattended installation from a Windows XP Professional CD-ROM on a computer that does not currently have an operating system. You want to provide the computer name and Administrator password on a floppy disk. Which of the following would be your answer file name?

A)Answer.txt
B)Unattend.txt
C)Winnt.sif
D)Winnt32.sif

Question 25

You want to install Windows XP with Service Pack 2 on twenty office computers through a network distribution point. The network distribution point has a copy of Windows XP without Service Pack 2. You want to save an additional step of manually installing Service Pack 2 on all systems by including Service Pack 2 in the network distribution point. Which is the appropriate command to update the distribution point to the one with Service Pack 2?

A)Update /integrate:\\server\winxp
B)Update /copydir:\\server\winxp
C)Update /syspart: \\server\winxp
D)Update /o:\\server\winxp

Question 26

You are attempting to perform a new manual installation of Windows XP on a system that has Windows Me installed. During the setup, an error message is displayed on the screen. You clear the error message box before reading it. You later feel that you should have read the error message. Which of the following log files allows you to read the details of the error?

A)Comsetup.log
B)IIS6.log
C)Tsoc.log
D)Setuperr.log

Question 27

You are trying to install Window XP Professional on a computer. After several failed attempts, you determine that you need to examine a debug log for the setup routine. You want the setup routine to create the most detailed debug log possible. Which of the following commands would you use?

A)Winnt32 /debug4:debug.log
B)Winnt32 /debug0:debug.log
C)Winnt32 /debug2:debug.log
D)Winnt32 /debug6:debug.log

Question 28

You are moving files from the folder \BEFORE to the folder \AFTER on the same volume. The \ BEFORE folder is compressed using Windows XP NTFS compression, but the \ AFTER folder is not. What will the compression status of the files be after you have moved the folder?

A)The files are uncompressed.
B)The files are compressed.
C)The move operation returns an error since compressed files cannot be moved until they are decompressed.
D)The move operation returns an error since compressed files cannot be moved until the compression status of both files are the same.

Question 29

You need to copy a configuration file that is compressed using NTFS compression to another volume. The file size of the log file is 3 GB, however it consumes only 500 MB of the file system because it is compressed. The destination volume has 2 GB of available space, so you enable compression on the folder that will receive the log file. During the file transfer, you receive an error indicating that there is not enough space to complete the copy. Which of the following could have happened?

A)Files copied between volumes are always written as uncompressed, regardless of the compression state of the source file or the destination folder.
B)Files copied between volumes are first written to the disk uncompressed. NTFS compresses the file only if the destination folder is compressed.
C)Files copied between volumes inherit the compression state of the base volume, not the destination folder.
D)Compressed files must be written to unfragmented areas of the disk. Although the destination disk might have sufficient free space, the free space is fragmented and therefore unusable for compressed files.

Question 30

Which Windows XP Professional built-in user groups have permissions to create shared folders?

A)Administrators & Power Users
B)Administrators & Users
C)Backup Operators & Power Users
D)Power Users & Users

Question 31

David has just installed a second IDE slave hard drive on the primary controller on his Windows XP system. However, he cannot find the hard drive when he clicks the My Computer icon. What could be the possible cause of this problem?

A)Hard drive drivers are not loaded.
B)Hard drive is not partitioned.
C)The floppy drive is not connected.
D)Appropriate drivers are not loaded.

Question 32

You have purchased ten new laptops for your employees. When you try to install Windows XP Professional on the laptops, you keep getting an error that the hard drive cannot be accessed. You restart the installation and get the same error. What action should you take?

A)Install the disk drivers using an XP driver from the hard drive manufacturer during the text-mode of the installation.
B)Enter the BIOS and verify that the UDMA for the hard drive is enabled.
C)Enter the BIOS and verify that the APM for the hard drive is disabled.
D)Allocate an IRQ for the hard drive in the system BIOS.

Question 33

Your team has scheduled a specific program on a server to run as a scheduled task every day. When you log on as administrator, you can run the task, but when the scheduled task is supposed to run, it does not run. The server is configured with different user accounts and most of the users are also facing this issue. You have already verified that the Task Scheduler task is running. How should you fix this problem?

A)Verify if the Task scheduler is configured to run in unattended mode.
B)Make sure the users who are facing issues with the scheduled task have appropriate permissions to run the scheduler.
C)Make sure that all users have the time synchronized on their computer.
D)Make sure that all users have administrator rights to run Task scheduler.

Question 34

You are hired as a security advisor in an organization. At this point in time, employees can connect to the network without having to enter a password. Passwords are automatically entered. In an attempt to mitigate a possible security breach, you want to ensure that an employee enters a valid password when he or she connects to the network-not use a stored password. Which of the following security options should you ask the IT team to configure?

A)Configure Do Not Allow Use of Cached Credentials in Security Policy Options.
B)In the Local Users and Groups utility, configure Tools, Security to disallow the use of cached credentials.
C)Open Internet Options, click the Security tab, and configure Content Advisor.
D)Configure Do Not Allow Stored User Names and Passwords to Save Passwords or Credentials for Network Authentication in Security Policy Options.

Question 35

Jack has configured his computer with two hard drives, disk 1 and disk 2. He has configured a logical drive C: on disk 1 and D: on disk 2. He wants to install Windows 98 on C: and Windows XP on D:. Windows 98 allows him to install some of his favorite applications that will not run under XP and Windows XP allows encryption and compression. Which of the following specifies the right way of formatting the C: and D: drives?

A)Format logical drive C: as FAT32 and logical drive D: as NTFS.
B)Format both logical drives as FAT32.
C)Format both logical drives with NTFS.
D)Format logical drive C: as NTFS and logical drive D: as FAT32.

Question 36

Jack wants to install Windows XP Professional on forty computers in the Sales department. He wants to use RIS for the installation and fully automate the installation using an answer file. Which of these programs can be used to create an answer file via a GUI interface?

A)Device Manager
B)Setup Manager
C)Answer Manager
D)FAST

Question 37

You plan to upgrade your computer to Windows XP Professional. After the upgrade, you do not notice any device/device driver or display issues. However, one of the applications that was working well with the earlier OS is not working now. The display is garbled and the application window is not properly displayed. To add to your woes, no XP-compliant version has yet been released by the manufacturer. How would you fix this problem?

A)Lower the resolution of the monitor.
B)Lower the refresh rate to one that is compatible with the legacy application.
C)Change your monitor.
D)Run the Program Compatibility Wizard to configure the legacy applications display settings.

Question 38

Which of the following commands is used to create a RIS boot disk?

A)PXEBOOT
B)RIPREP
C)RISBOOT
D)RBFG

Question 39

You are in the process of short-listing Windows 98 computers that have enough hardware to be upgraded to Windows XP Professional. Although all computers easily certify for an upgrade in terms of the hard drive space, some of them do not have enough RAM. What is the minimum amount of memory and processor speed required to upgrade to Windows XP Professional?

A)RAM 32 MB and processor 233 MHz
B)RAM 64 MB and processor 300 MHz
C)RAM 64 MB and processor 233 MHz
D)RAM 64 MB and processor 466 MHz

Question 40

You are quite amazed by what your friend's laptop does when he closes the lid. His laptop goes to the standby mode and resumes when the lid is opened, whereas your laptop shuts down when the lid is closed. What should you to do to be able to put your laptop in standby mode when the lid is closed?

A)Go to the Power Scheme tab in Power Options Properties and choose Presentation.
B)Go to the Power Scheme tab in Power Options Properties and choose Max Battery.
C)Go to the Advanced Power Options and select Standby When I Close the Lid of My Portable Computer.
D)Go to the Hibernate tab and enable Hibernation When I Close the Lid of My Portable Computer.

Question 41

You attempt to connect a device to the USB port through a USB root hub on a Windows XP computer, but the device is not recognized. Contemplating an issue with the USB device, you try many other USB devices, but they don't get recognized. You verify that the USB root hub and USB device will work on another computer, which is running Windows 2000 and has the USB configured. What should you do to make the devices work on the Windows XP computer?

A)Verify that an IRQ has been assigned to the USB controller in the computer's BIOS.
B)Configure the Registry setting for HKEY_LOCAL_COMPUTER\HARDWARE_DEVICES\USB to 0.
C)Configure the Registry setting for HKEY_LOCAL_COMPUTER\HARDWARE_DEVICES\USB to 1.
D)Downgrade the drivers to Windows 2000 drivers and see if the device will work.

Question 42

Jack is using Windows XP Professional on his laptop computer. He has not configured his Task bar to display the programs he is using frequently. On the flip side, it shows programs that he has never used. Which of the following should he do in order to use the Task bar effectively?

A)Select Control Panel, select Menu Settings, and configure the task bar.
B)Right-click empty space on the Taskbar, choose Properties from the pop-up menu, and configure the task bar.
C)Right-click My Computer, choose Manage from the pop-up menu, and configure the task bar.
D)Right-click My Computer, choose Properties from the pop-up menu, and configure the task bar.

Question 43

You have created a local profile on a Windows XP computer that now contains some corrupt settings. You want to look at this profile folder and delete the corrupted information. The computer was initially installed with Windows XP Professional. Which of the following indicates the location where the user profiles are stored by default?

A)\WINNT\Profiles\username
B)systemdrive:\User Profiles\username
C)systemdrive:\Documents and Settings\username
D)\WINNT\User Profiles\username

Question 44

You are managing mission-critical operations at your organization. All the mission-critical files are stored on your computer. You want to ensure that the hard drive configuration is fault tolerant and available at all times. Which of the following allows you to do so?

A)Disk striping
B)Spanned volumes
C)Mirrored volumes
D)Consistent backup schemes

Question 45

You have a set of files which scale up to 90 GB in size on a Windows XP computer. Using the compression utility, these are compressed to 40 GB. You want to transfer these files to a Windows 98 computer with an 80 GB hard drive. The Windows 98 computer has free space of 50 GB. How do you make sure that you transfer the set of files from the Windows XP computer to the Windows 98 computer with the files being compressed?

A)Use the XCOPY command with the /Comp switch to copy the files.
B)On the Windows Explorer of the Windows 98 computer select Keep Existing Attributes.
C)You cannot copy files in the compressed state to the Windows 98 computer.
D)On the destination folder of the Windows 98 computer, make sure that the folder's properties are configured to Compress Contents to Save Disk Space.

Question 46

You want to move the location where offline files are stored from the C: partition to the D: partition, because the C: partition is running out of disk space. The D: drive has plenty of free space available to accommodate offline file-caching requirements. Which of the following methods should you use to accomplish this?

A)Move the C:\CSC folder to D:\CSC using Windows Explorer.
B)Use the Cachemove command-line utility to move the CSC folder.
C)Modify the location of the CSC folder in the Offline Files-Advanced Settings.
D)Specify the new location of the Client Side Cache files in the Offline Files Wizard.

Question 47

You want to access shared network folders using a command-line utility instead of a GUI interface. Which of the following command line utilities should you use?

A)NET MAP
B)NET SHARED
C)NET ACCESS
D)NET USE

Question 48

You are the network administrator at your organization. The organization has four print devices located in a printer room. You want to configure the printing environment so that print jobs are sent to the first print device that is available. What requirement must be met if you want to use a printer pool?

A)Configure all of your print devices to use the same print driver.
B)Place the printers in different physical locations.
C)Configure all of your print devices to be network printers.
D)Configure all your print devices to use the same port.

Question 49

Jack is working as an administrator for a small network. One of the users on the network has configured ICS on his computer. He is able to access the internet, but is not able to access local resources. Which of the following could be the most likely cause of the issue?

A)ICS has reset his IP address.
B)Another connection is open. Disconnect this open Internet connection.
C)ICS has modified his computer name. It needs to be restored.
D)ICS will allow him to access the Internet only, and not the local resources.

Question 50

You decide to implement Internet Connection Sharing so that four computers can connect to the Internet via a single DSL connection. Which of the following requirements must be met in order to use ICS?

A)VPN connection
B)All network clients must be configured to obtain an IP address automatically.
C)Network clients configured to use WINS
D)All network clients must have the ICS service installed.

Question 51

You are having trouble connecting to the Internet. You are not able to determine whether it is the modem or the configuration that is causing the problem. Which of the following should you do to determine whether the modem is working properly?

A)Run modem diagnostics using the moddiag command-line utility.
B)Check the modem diagnostics log that is created in \Windows\System32\Moddiag.
C)Run modem diagnostics using the testcomm command-line utility.
D)Click the Query Modem button in the Diagnostics tab of the Modem Properties dialog box.

Question 52

A user in your organization is facing some performance issues on his computer, so you set a performance monitor that monitors memory, processor, disk, and network. To monitor his computer memory, you are monitoring the Memory > Available MBytes counter. The Memory > Available MBytes counter averages 8 MB over a typical sampling period. What should you do now?

A)Add more RAM.
B)Nothing needs to be done. No bottleneck issue.
C)Increase the size of the page file.
D)Split the page file over two physical disk channels.

Question 53

You want to track system performance for a baseline over a period of three days. You want the data to be collected every ten minutes. Which of the following logs would you create through Performance Logs and Alerts?

A)Monitoring log
B)Counter log
C)Trace log
D)Baseline log

Question 54

You are the network administrator at your organization. All the computers in the Sales department use Windows XP Professional. You are planning to make several configuration changes to these computers to enhance their performance. However, prior to making these changes, you want to create a restore point that can be used in case the configuration changes fail. How should you go about creating a restore point?

A)Use the System Restore Wizard in the System Tools program group.
B)Use the System Restore Wizard in Device Manager.
C)Use the Recovery Console in Control Panel.
D)Use the System File Recovery utility in Control Panel.

Question 55

You have installed an SCSI adapter that supports an SCSI drive, containing your Windows XP system and boot partitions. After updating the SCSI driver, you restart your computer but Windows XP will not load. You need to get this computer up and running as quickly as possible. Which of the following options should you try first to fix this issue?

A)Restore your computer's configuration with your last backup.
B)Boot your computer to the Last Known Good Configuration.
C)Boot your computer to the Safe Mode.
D)Re-install Windows XP Professional.

Question 56

You are installing both Windows Me and Windows XP Professional onto a system with a single 36 GB hard disk. You need to dual boot between the two operating systems. Which of these file systems should you use?

A)FAT32
B)FAT16
C)CDFS
D)NTFS

Question 57

You are working on a computer that has Windows XP Professional installed. You want to modify the display settings so that window borders, buttons, and fonts are displayed using highly contrasting colors, rather than the Windows Standard color scheme. Which of the following should you do to modify the display settings?

A)Open Control Panel, click Display, click the Accessibility Options tab, select the Use High Contrast check box, and then click Apply.
B)Right click the empty space on the desktop, click Properties, select the Settings tab, and change the Color Quality.
C)Open Control Panel, open the Accessibility Options dialog box, click the Display tab, select the Use High Contrast check box, and then click Apply.
D)Right click the empty space on the desktop, click Properties, select the Themes tab and change the theme.

Question 58

You are listening to an audio CD on your desktop computer at work, like all the employees do. One morning, all employees receive an e-mail from the corporate services asking not to play loud music on the desktops. However, no restriction is placed on listening to music using a headphone. You plug your headphones into the jack on the front of the CD-ROM drive, but you hear no sound. You adjust the volume control on the front of the CD-ROM drive, but still hear no sound. You turn the speakers back on and can hear the music again. Which of the following could be the likely cause of this issue?

A)CD-ROM drive is defective.
B)You cannot plug in your headphones and listen to music on a CD-ROM drive.
C)The Hardware Sound Acceleration Level setting is not optimal on the Sound tab of the DirectX Diagnostics tool.
D)Digital audio playback is enabled on the CD-ROM drive.

Question 59

You are a mobile user who wants to maximize the lifetime of the battery but needs the display to remain on at all times. Which of the following power schemes is optimal to serve this purpose?

A)Portable/Laptop
B)Presentation
C)Always On
D)Max Battery

Question 60

Jack wants to install an external parallel-port tape backup drive to use the removable storage features of Windows XP Professional. The tape drive is included on the Hardware Compatibility List (HCL). He connects the tape drive to his computer and installs the manufacturer-provided drivers and software. When he attempts to create a media library for removable storage, the tape drive is not listed as an available library to select. How should you fix this issue?

A)Run the Sigverif utility to verify the digital signer and version information for the device driver.
B)Add Jack to the Local Backup Operator group on his computer.
C)Disable Enhanced Parallel Port support (EPP support) in the system BIOS.
D)Ensure that the Driver Signing Options are set to Warn or Prompt.

Question 61

You upgrade a client computer from Microsoft Windows NT workstation 4.0 to Windows XP Professional. After the upgrade, the user reports that his computer now starts with Display settings of 640 x 480 screen resolution and 16 colors. He is unable to change these display settings or select Windows XP themes. How should you fix this problem?

A)On the Color Management tab in the Advanced Display settings, add the color profile for the user's monitor.
B)Roll back the current video adapter driver to the previous Windows NT workstation 4.0 video adapter driver version.
C)Update the video adapter driver to support increased screen resolution and color depth.
D)Reseat the video adapter on the computer.

Question 62

Jack installs a fax service with the default options on his Windows XP Professional computer. His computer is configured to use an internal fax modem. He can successfully send faxes from his computer, but the computer's fax monitor never answers incoming calls. How should you fix this issue?

A)Use the Fax console to redirect faxes to the My Faxes folder.
B)Reinstall the Fax service, selecting the option to receive faxes.
C)Use the Fax Configuration Wizard to enable the fax modem to receive faxes.
D)The fax modem is faulty. Replace it.

Question 63

John uses his laptop computer both at work and at home. He uses a docking station at his office. Every time he starts his computer, he is prompted to choose between the Docked and Undocked hardware profiles from the Hardware Profile Menu. Now, John has decided not to use a Docking station at his office. You need to make sure that he is not prompted to choose a hardware profile each time he starts his computer. What should you do?

A)Configure the BIOS settings to disable support for the docking station.
B)Configure the Device Manager settings to disable all devices used by the docking station.
C)Configure the hardware profiles so that the Undocked hardware profile is the default hardware profile for startup.
D)Access the hardware profiles section and remove the Docked hardware profile.

Question 64

You are using a Windows XP Professional computer with a hard disk that has three volumes named C, D, and E. Each volume is 10 GB in size and has approximately 2 GB available space. The total physical memory of each computer is 256 MB in size. The paging file on each computer is located on the E drive. Every day, two hours after you start your computer, you get an error message that states "Virtual memory too low". Once the error message appears, the computer appears to perform very slowly for 30 seconds. You want to improve the performance of the computer without installing additional memory. What should you do?

A)Move the current paging file to the system drive.
B)Increase the Buffers setting in the Config.sys file.
C)Enable the Adjust for best performance of: System Cache Memory Usage option.
D)Increase the initial size of the paging file.

Question 65

You work as a systems administrator at your organization. All client computers run Windows XP Professional. A newly-purchased client computer has been assigned to you for pre-installation purposes. It has two physical hard drives. You successfully installed Windows XP Professional on one physical disk. To make the computer fault tolerant, you want to create a mirrored volume. What should you do?

A)Convert both disks to Dynamic volumes and create a mirrored volume using the Create Volume Wizard.
B)Make use of an NTFS format for the second volume, log on as administrator, and create the mirrored volume via the Create Volume Wizard.
C)Create the mirrored volume via the Create Volume Wizard and then synchronize the Mirror with the mirrored volume.
D)Windows XP does not support mirrored volumes.

Question 66

You work as the network administrator in your organization. All client computers run Windows XP Professional. You want to configure a new hardware profile on a client computer. You create a new hardware profile, reboot the client computer, and select the new profile. You want to indicate the components that should be disabled for the new hardware profile. Which of the following should you do to disable the devices?

A)Go to System Information-Hardware Resources and disable the hardware devices for the hardware profile.
B)Go to System Information-Software Environment and disable the hardware devices for the hardware profile.
C)Go to Storage and disable storage devices for hardware profile.
D)Go to the Device Manager to disable the hardware devices for the hardware profile.

Question 67

You are the desktop administrator in your organization. All employees use Windows XP Professional computers. A user installs printer and scanner hardware on her new laptop. A couple of days later, the user finds an updated printer driver and installs it. She reboots the computer and receives an error message that states "STOP.IRQL_NOT_LESS_OR_EQUAL" on a blue screen. She restarts the computer again and receives the same error message. What should you do to fix this problem?

A)Restart the computer in safe mode.
B)Log on as a local administrator and modify the Driver Signing Options.
C)Restart using Recovery console.
D)Restart with the Last Known Good Configuration.

Question 68

Which of the following drivers needs to be installed immediately after a clean installation of the Windows XP Operating System?

A)Network Driver
B)Video Driver
C)Audio Driver
D)Chipset Driver

Question 69

Which of the following Windows XP Professional built-in tools gives you the ability to connect to another computer's desktop to share the desktop?

A)Remote Desktop
B)Desktop Sharing
C)Sharing Desktop
D)Remote Viewer

Question 70

Which of the following Windows XP utilities can be used to check the programs currently running currently on a computer?

A)Task Manager
B)Device Manager
C)Disk Manager
D)Program Manager

Question 71

You have installed a new photo editing application on all Windows XP Professional computers in the graphics department. After the installation, performance on all computers is significantly slowed. In an attempt to resolve the problem, you uninstall the photo editing application and restart the computers. However, performance is still not improved. You want to ensure that you preserve all data and computer settings while returning the computers to previously working condition as quickly as possible. What should you do?

A)Restore Windows XP Professional by using the most current system restore point.
B)Restart the computer with the Last Known Good Configuration.
C)Use the Disk Defragmenter on the computer's hard disk.
D)Restore Windows XP Professional by using an Automated System Recovery (ASR) backup.

Question 72

You want to migrate someone's user settings to a new Windows XP Professional installation using FAST. Which of the following resources must be available to you?

A)Administrative privileges on the source computer
B)Domain Administrator rights on the destination computer
C)Domain Administrator rights on the source computer
D)The user name and password of the user whose state you are transferring

Question 73

John runs a variety of programs on his computer simultaneously. How should he configure his computer's memory usage?

A)The memory should be optimized for system cache so that the OS has more RAM available for paging files.
B)The memory should be balanced between programs and system cache.
C)The memory should be fully allocated to programs and the system cache should be turned off.
D)A minimal amount of memory should be given to programs, but the majority of the memory should be devoted to system cache.

Question 74

Certain services on a computer running Windows XP Professional will not load when the computer boots. You would like to track the progress of the boot process. How should you do this on a Windows XP Professional system?

A)Enable Boot Logging using the /bootlog switch in the boot.ini file.
B)Enable Boot Logging on the Advanced Boot Options page accessed through F8 at startup.
C)Enable the sysinfo switch in the boot.ini file.
D)Enable Boot Logging in System Properties in the Control Panel.

Question 75

You need to install Windows XP Professional on a computer that does not have a CD-ROM drive. The computer has a network card installed in the ISA slot. A RIS bootable floppy disk is used to start the installation however, you are unable to connect to the RIS server. What should you do?

A)Move the Ethernet card to the first ISA slot.
B)Replace the Ethernet card with one that is PXE compliant.
C)Create a network bootable floppy disk.
D)Insert the floppy disk and install Windows XP Professional from a shared location.

Question 76

Jack is an administrator at an organization that has a number of branch offices around the world. One of the employees has recently traveled to Germany. Jack had configured the employee's laptop to display German date and time settings. When the employee returns to the main office in New York, all of his e-mail messages display German date and time settings. What should Jack do to change the settings to the ones that will suit New York?

A)In the Regional and Language Options, apply the English user interface.
B)In the Regional and Language Options, apply the English input language keyboard.
C)In the Regional and Language options, apply English (United States) Standards and Formats.
D)In the date and time options, change the Time Zone to Eastern Time (US & Canada).

Question 77

When installing Windows XP on a system that recently had the hard drive replaced, you insert the CD into the CD-ROM drive and start the computer. The system displays an error that states "Operating system not found." How should you proceed?

A)Configure the CMOS setup to boot using the CD-ROM first.
B)Get a new CD, since this one is corrupt.
C)Reconfigure the Windows XP system to be PXE compliant.
D)Replace the CD-ROM with one that is compatible with Windows XP.

Question 78

During a routine network bandwidth check at your office, you notice that performance is abnormally slow when connecting to some specific servers located in remote offices. Which of the tools included with Windows XP Professional can be used to investigate the cause of this problem?

A)Arp
B)Tracert
C)Ping
D)Ipconfig

Question 79

What is the maximum number of users who can connect to an IIS website installed on a Windows XP Professional computer?

A)1
B)10
C)100
D)No limitations

Question 80

You manage a handful of Windows XP Professional computers in a workgroup environment. You want to specify how many failed logon attempts are allowed before an account is locked out and how long before the account is automatically reset. Which of the following specifies the correct procedure?

A)Open Control Panel, click Performance and Maintenance, click Administrative Tools, and open the Local Users And Groups snap-in located in the Computer Management console.
B)Open Control Panel, click User Accounts, and specify the failed logon attempts before the account is locked out.
C)Open Control Panel, click Accessibility Options, click Accessibility Options again, and click the General tab when the Accessibility Options program window appears.
D)Open the Local Security Policy console, expand the Account Settings folder, select the Account Lockout Policy folder, and configure the appropriate settings.