Deck 13: Working With Projects

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Question
A project is a unique, repetitive, and structured work effort to accomplish a specific goal.
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Projects are independent of time because you do not know how long it will take to finish them.
Question
Commuting to work and maintaining a website are good examples of long-term projects.
Question
Three key performance dimensions of a project are cost, scope, and time.
Question
Project management is the controlling of time and resources to meet and manage stakeholder goals, project risks, and project changes.
Question
Project managers manage three things: performance, people, and change.
Question
The best project manager is the one with only the best technical skills.
Question
Very few big budget projects are failures because more money spent means quicker project completion.
Question
Seeking improvement in any one dimension of project performance requires acceptance of levels of elevated performance on the others.
Question
The four phases of any project are initiation, planning, implementation, and closure.
Question
The scope of any project, indicating what will and will not be included as part of the project, is perhaps the most important part of the initiation phase.
Question
Scope creep in a project is when the project slows to a crawl because of a lack of project details.
Question
In the implementation phase, project details are thrashed out and documented.
Question
The phase in which we hand over the final deliverables to the client and intimate formal project closure to all stakeholders is called project closure.
Question
An important aspect of project closure is that lessons learned are discussed and recorded for future use.
Question
A full time equivalent is the number of hours it would take the project team to complete an activity.
Question
Project teams are organized in a cross-functional or matrix structure.
Question
Evaluation methods used for projects with predictable cash flows include the payback period, the NPV, the ROI, and the IRR.
Question
Evaluation methods used for projects with uncertain cash flows with estimated probabilities include the EMV.
Question
Nonfinancial evaluation criteria may include risk tolerances, potential market development options, or political reasons.
Question
Evaluation methods used for projects with cash flows that are too uncertain to estimate probabilities include the minimax, maximax, and the maximin regret.
Question
A Gantt chart is a colorful chart showing complex task interdependencies, costs, and activities on a time line.
Question
The longest path determines the expected time it will take to finish the project, and this is called the critical path.
Question
Critical activities are those activities where no delays can be tolerated.
Question
An activity with most slack time is called a critical activity.
Question
A project can only have exactly one critical path.
Question
The optimistic time estimate is the best time required to perform the activity.
Question
Reducing project activity expected times or adding more resources (people/tools) to our project is called crashing a project.
Question
We crash a project only by reducing critical activity times.
Question
Critical paths cannot change when we crash a project.
Question
Very few projects are failures because they have well defined goals and their business intent is clear.
Question
People are the major reason for project failures.
Question
Process failures arise when task times are underestimated or utilization of resources is overestimated.
Question
Having actively engaged executive sponsors is the top driver of project success.
Question
Every project needs a superstar to be successful.
Question
Projects with larger and longer deliverables are becoming more popular because of the chance to generate more revenue for the project providers.
Question
Portfolio selection and management skills are becoming valuable in overseeing and orchestrating a global portfolio of projects.
Question
Real options theory from finance is finding use in valuing project growth, deferment, stage, scale, switching, and abandonment options.
Question
A project can be recognized by

A) tasks that have specific goals
B) tasks that involve teams with interdependent activities
C) tasks that have linked work steps with a specified time line
D) all of the above
Question
Which of the following is not a project?

A) doing a term paper or presentation for your OM class
B) writing a weekly newspaper sports column
C) maintaining your company's website
D) All of the above are projects.
Question
Project management involves managing all of the following except

A) project risks
B) stakeholder quality
C) project changes
D) scenario planning
Question
Project performance can be assessed by measuring all of the following dimensions except

A) quality
B) cost
C) time
D) scope
Question
Which of the following is not a phase of a project?

A) scoping
B) implementation
C) closure
D) planning
Question
An organizational structure where team members are assigned to a project and report directly to the project manager is called

A) a hierarchical structure
B) a matrix structure
C) a mixed project structure
D) a departmental structure
Question
The "dual-boss" problem occurs in a

A) matrix organizational structure
B) pure project type structure
C) functional organizational structure
D) multilayered organizational structure
Question
Short- to medium-term project selection with predictable cash flows can be done by which of the following methods?

A) simple payback period
B) net present value
C) internal rate of return
D) all of the above
Question
If we cannot estimate probabilities because the project cash flows are uncertain, then we can use all of the following methods except

A) minimax regret
B) maximin
C) maximax
D) EMV
Question
Which of the following is not a method used to evaluate projects with unpredictable cash flows where probabilities cannot be estimated?

A) maximin
B) maximax
C) minimax
D) minimax regret
Question
Popular techniques to plan for and monitor a project include

A) WBS, Pareto chart, PERT/CPM
B) WBS, Gantt chart, and PERT/CPM
C) LFT, EFT, and EST
D) LFT, EST, and LST
Question
Activity times for a project can be estimated by all but which of the following methods?

A) standard normal distribution curve models to improve replications
B) statistical methods based on actual past experiences
C) subcontractors with extensive experience in our project area
D) previous managerial experiences
Question
Which one of the following statements best describes the critical path of a project network?

A) It is the sequence of activities between a project's start and finish that has the maximum amount of slack.
B) It is the sequence of activities that has the smallest normal activity cost.
C) It is the set of activities that has the smallest total number of predecessors.
D) It is the sequence of activities between a project's start and finish that takes the longest time to complete.
Question
A project has three possible paths from start to finish. Path A-B-C is 15 hours; path A-C-D is 10 hours, and path A-C-E is 20 hours. Which one of the following statements is true?

A) The expected duration of this project is 10 hours.
B) The expected duration of this project is 15 + 10 + 20 = 45 hours.
C) Path A-C-E is the critical path.
D) Path A-B-C has the most slack.
Question
Given that activity B has the following times, which of the following statements is true about activity B?
Earliest start time = 9 days; latest start time = 17 days; earliest finish time = 15 days; latest finish time = 23 days

A) Activity B has a slack time of 8 days.
B) Activity B is a critical activity.
C) Activity B takes 6 days to complete.
D) Activity B takes 23 days to complete.
Question
Which of the following is the critical path for the project network shown in the following diagram? <strong>Which of the following is the critical path for the project network shown in the following diagram?  </strong> A) ACEF B) ACDF C) ABDF D) ABCDEF <div style=padding-top: 35px>

A) ACEF
B) ACDF
C) ABDF
D) ABCDEF
Question
What is the project duration for the project network shown in the following diagram? <strong>What is the project duration for the project network shown in the following diagram?  </strong> A) 20 B) 13 C) 15 D) 14 <div style=padding-top: 35px>

A) 20
B) 13
C) 15
D) 14
Question
Using the information shown in the following table, what is the slack time for activity E?  Activity  Duration  (weeks)  EST  EFT  LST  LFT  SLACK  A 20020 B 123341 C 325250 D 3104111 E 35811 F 655110 G 4111511150\begin{array} { | c | c | c | c | c | c | c | } \hline \text { Activity } & \begin{array} { c } \text { Duration } \\\text { (weeks) }\end{array} & \text { EST } & \text { EFT } & \text { LST } & \text { LFT } & \text { SLACK } \\\hline \text { A } & 2 & 0 & & 0 & 2 & 0 \\\hline \text { B } & 1 & 2 & 3 & 3 & 4 & 1 \\\hline \text { C } & 3 & 2 & 5 & 2 & 5 & 0 \\\hline \text { D } & & 3 & 10 & 4 & 11 & 1 \\\hline \text { E } & 3 & 5 & 8 & & 11 & \\\hline \text { F } & 6 & 5 & & 5 & 11 & 0 \\\hline \text { G } & 4 & 11 & 15 & 11 & 15 & 0 \\\hline\end{array}

A) 1
B) 7
C) 6
D) 3
Question
Using the information shown in the previous table, what is the earliest finish time for activity F?

A) 6
B) 0
C) 4
D) 11
Question
Using the information shown in the previous table, what is the duration time for activity D?

A) 3
B) 4
C) 7
D) 1
Question
Using the first diagram above, which one of the following paths is the critical path?

A) ACEG
B) ACFG
C) ABEG
D) ABDG
Question
Using the second diagram above or using the information shown in the previous table, what is the project duration?

A) 15
B) 12
C) 14
D) 10
Question
Using the information shown in the following table, the expected time for activity B is <strong>Using the information shown in the following table, the expected time for activity B is  </strong> A) more than 12 days B) 5 days C) 2 days D) 4 days <div style=padding-top: 35px>

A) more than 12 days
B) 5 days
C) 2 days
D) 4 days
Question
Using the information shown in the previous table, what is the variance for activity H?

A) 6
B) 12
C) 4
D) 0.44
Question
Using the information shown in the previous table, what is the standard deviation for the entire project?

A) 43
B) 1.64
C) 13.11
D) 3.62
Question
If the length of the critical path is 25 weeks, what is the probability that the project will be completed on or before 22 weeks?

A) greater than 20 percent but less than 25 percent
B) greater than 25 percent but less than or equal to 35 percent
C) greater than 80 percent but less than or equal to 85 percent
D) greater than 85 percent
Question
If the length of the critical path is 25 weeks, what is the shortest project due date if the project manager wants at least a 98 percent probability that the project will be completed on or before the due date?

A) less than or equal to 25 weeks
B) greater than 32 weeks but less than 33 weeks
C) greater than 33 weeks but less than or equal to 35 weeks
D) greater than 25 weeks but less than 32 weeks
Question
Using the data supplied in the following table, by how many weeks can we crash activity A?  Activity  Normal  Time  Crash  Time  Normal  Cost  Crash  Cost  Availab le  Weeks of  Crashing  Crashing  Cost/Week  A 42$15,000$21,000 B 32$15,000$18,000 C 44$9,000$9,000D53$10,000$16,000E41$10,000$13,000 F 11$10,000$10,000\begin{array} { | c | c | c | c | c | c | c | } \hline \text { Activity } & \begin{array} { c } \text { Normal } \\\text { Time }\end{array} & \begin{array} { c } \text { Crash } \\\text { Time }\end{array} & \begin{array} { c } \text { Normal } \\\text { Cost }\end{array} & \begin{array} { c } \text { Crash } \\\text { Cost }\end{array} & \begin{array} { c } \text { Availab le } \\\text { Weeks of } \\\text { Crashing }\end{array} & \begin{array} { c } \text { Crashing } \\\text { Cost/Week }\end{array} \\\hline \text { A } & 4 & 2 & \$ 15,000 & \$ 21,000 & & \\\hline \text { B } & 3 & 2 & \$ 15,000 & \$ 18,000 & & \\\hline \text { C } & 4 & 4 & \$ 9,000 & \$ 9,000 & & \\\hline \mathrm { D } & 5 & 3 & \$ 10,000 & \$ 16,000 & & \\\hline E & 4 & 1 & \$ 10,000 & \$ 13,000 & & \\\hline \text { F } & 1 & 1 & \$ 10,000 & \$ 10,000 & & \\\hline\end{array}

A) 0
B) 6
C) 1
D) 2
Question
Using the data supplied, what is the crashing cost per week for activity A?

A) $3,000
B) $6,000
C) $2,000
D) cannot be determined
Question
Using the data supplied, if a decision is made to crash activity C, what is the cost for this one week of crashing?

A) $2,000
B) This activity cannot be crashed.
C) $3,000
D) $2,500
Question
Using the data supplied, which activity should be crashed first if the critical path is A-B-D-E?

A) B
B) A
C) E
D) D
Question
If activity E is reduced by 1 week and activity A is reduced by 2 weeks, what is the new total project cost?

A) $69,000
B) $34,000
C) $55,000
D) $76,000
Question
A(n) __________ has specific goals, linked work steps with a specified timeline, a clear start and finish, and is fairly unique and nonrepetitive.
Question
__________ is the art of orchestrating time and resources to meet and manage stakeholder goals, project risks, and project changes.
Question
Managing multiple projects is called __________.
Question
Project performance has three dimensions: __________, __________, and __________.
Question
The __________ phase is when project details are thrashed out and documented.
Question
Lucy, the project manager, and her team were able to archive important project documents in a safe and accessible place and then celebrate during the __________ phase of the project.
Question
Larry was part of a project team due to his technical expertise. However, he was faced with the dilemma of reporting to two bosses: one in his functional area and his project manager. Larry is in a firm that has a(n) __________ organizational structure.
Question
__________ and __________ are two methods of evaluating short- to medium-term projects with predictable cash flows.
Question
Janet was tasked with assessing competing projects with unpredictable cash flows and where the probabilities could not be estimated. In order for her to perform her analysis, she should use the __________ or __________ techniques.
Question
The __________ is a statement of all work, tasks, and subtasks that have to be completed.
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Deck 13: Working With Projects
1
A project is a unique, repetitive, and structured work effort to accomplish a specific goal.
False
2
Projects are independent of time because you do not know how long it will take to finish them.
False
3
Commuting to work and maintaining a website are good examples of long-term projects.
False
4
Three key performance dimensions of a project are cost, scope, and time.
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k this deck
5
Project management is the controlling of time and resources to meet and manage stakeholder goals, project risks, and project changes.
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k this deck
6
Project managers manage three things: performance, people, and change.
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7
The best project manager is the one with only the best technical skills.
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8
Very few big budget projects are failures because more money spent means quicker project completion.
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9
Seeking improvement in any one dimension of project performance requires acceptance of levels of elevated performance on the others.
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10
The four phases of any project are initiation, planning, implementation, and closure.
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11
The scope of any project, indicating what will and will not be included as part of the project, is perhaps the most important part of the initiation phase.
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12
Scope creep in a project is when the project slows to a crawl because of a lack of project details.
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13
In the implementation phase, project details are thrashed out and documented.
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14
The phase in which we hand over the final deliverables to the client and intimate formal project closure to all stakeholders is called project closure.
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15
An important aspect of project closure is that lessons learned are discussed and recorded for future use.
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16
A full time equivalent is the number of hours it would take the project team to complete an activity.
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17
Project teams are organized in a cross-functional or matrix structure.
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18
Evaluation methods used for projects with predictable cash flows include the payback period, the NPV, the ROI, and the IRR.
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19
Evaluation methods used for projects with uncertain cash flows with estimated probabilities include the EMV.
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20
Nonfinancial evaluation criteria may include risk tolerances, potential market development options, or political reasons.
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21
Evaluation methods used for projects with cash flows that are too uncertain to estimate probabilities include the minimax, maximax, and the maximin regret.
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22
A Gantt chart is a colorful chart showing complex task interdependencies, costs, and activities on a time line.
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23
The longest path determines the expected time it will take to finish the project, and this is called the critical path.
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24
Critical activities are those activities where no delays can be tolerated.
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25
An activity with most slack time is called a critical activity.
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26
A project can only have exactly one critical path.
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27
The optimistic time estimate is the best time required to perform the activity.
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28
Reducing project activity expected times or adding more resources (people/tools) to our project is called crashing a project.
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29
We crash a project only by reducing critical activity times.
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30
Critical paths cannot change when we crash a project.
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31
Very few projects are failures because they have well defined goals and their business intent is clear.
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32
People are the major reason for project failures.
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33
Process failures arise when task times are underestimated or utilization of resources is overestimated.
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34
Having actively engaged executive sponsors is the top driver of project success.
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35
Every project needs a superstar to be successful.
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36
Projects with larger and longer deliverables are becoming more popular because of the chance to generate more revenue for the project providers.
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37
Portfolio selection and management skills are becoming valuable in overseeing and orchestrating a global portfolio of projects.
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38
Real options theory from finance is finding use in valuing project growth, deferment, stage, scale, switching, and abandonment options.
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39
A project can be recognized by

A) tasks that have specific goals
B) tasks that involve teams with interdependent activities
C) tasks that have linked work steps with a specified time line
D) all of the above
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40
Which of the following is not a project?

A) doing a term paper or presentation for your OM class
B) writing a weekly newspaper sports column
C) maintaining your company's website
D) All of the above are projects.
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41
Project management involves managing all of the following except

A) project risks
B) stakeholder quality
C) project changes
D) scenario planning
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42
Project performance can be assessed by measuring all of the following dimensions except

A) quality
B) cost
C) time
D) scope
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43
Which of the following is not a phase of a project?

A) scoping
B) implementation
C) closure
D) planning
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44
An organizational structure where team members are assigned to a project and report directly to the project manager is called

A) a hierarchical structure
B) a matrix structure
C) a mixed project structure
D) a departmental structure
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45
The "dual-boss" problem occurs in a

A) matrix organizational structure
B) pure project type structure
C) functional organizational structure
D) multilayered organizational structure
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Unlock Deck
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46
Short- to medium-term project selection with predictable cash flows can be done by which of the following methods?

A) simple payback period
B) net present value
C) internal rate of return
D) all of the above
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k this deck
47
If we cannot estimate probabilities because the project cash flows are uncertain, then we can use all of the following methods except

A) minimax regret
B) maximin
C) maximax
D) EMV
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48
Which of the following is not a method used to evaluate projects with unpredictable cash flows where probabilities cannot be estimated?

A) maximin
B) maximax
C) minimax
D) minimax regret
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49
Popular techniques to plan for and monitor a project include

A) WBS, Pareto chart, PERT/CPM
B) WBS, Gantt chart, and PERT/CPM
C) LFT, EFT, and EST
D) LFT, EST, and LST
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Unlock Deck
k this deck
50
Activity times for a project can be estimated by all but which of the following methods?

A) standard normal distribution curve models to improve replications
B) statistical methods based on actual past experiences
C) subcontractors with extensive experience in our project area
D) previous managerial experiences
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Unlock for access to all 92 flashcards in this deck.
Unlock Deck
k this deck
51
Which one of the following statements best describes the critical path of a project network?

A) It is the sequence of activities between a project's start and finish that has the maximum amount of slack.
B) It is the sequence of activities that has the smallest normal activity cost.
C) It is the set of activities that has the smallest total number of predecessors.
D) It is the sequence of activities between a project's start and finish that takes the longest time to complete.
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52
A project has three possible paths from start to finish. Path A-B-C is 15 hours; path A-C-D is 10 hours, and path A-C-E is 20 hours. Which one of the following statements is true?

A) The expected duration of this project is 10 hours.
B) The expected duration of this project is 15 + 10 + 20 = 45 hours.
C) Path A-C-E is the critical path.
D) Path A-B-C has the most slack.
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53
Given that activity B has the following times, which of the following statements is true about activity B?
Earliest start time = 9 days; latest start time = 17 days; earliest finish time = 15 days; latest finish time = 23 days

A) Activity B has a slack time of 8 days.
B) Activity B is a critical activity.
C) Activity B takes 6 days to complete.
D) Activity B takes 23 days to complete.
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54
Which of the following is the critical path for the project network shown in the following diagram? <strong>Which of the following is the critical path for the project network shown in the following diagram?  </strong> A) ACEF B) ACDF C) ABDF D) ABCDEF

A) ACEF
B) ACDF
C) ABDF
D) ABCDEF
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55
What is the project duration for the project network shown in the following diagram? <strong>What is the project duration for the project network shown in the following diagram?  </strong> A) 20 B) 13 C) 15 D) 14

A) 20
B) 13
C) 15
D) 14
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56
Using the information shown in the following table, what is the slack time for activity E?  Activity  Duration  (weeks)  EST  EFT  LST  LFT  SLACK  A 20020 B 123341 C 325250 D 3104111 E 35811 F 655110 G 4111511150\begin{array} { | c | c | c | c | c | c | c | } \hline \text { Activity } & \begin{array} { c } \text { Duration } \\\text { (weeks) }\end{array} & \text { EST } & \text { EFT } & \text { LST } & \text { LFT } & \text { SLACK } \\\hline \text { A } & 2 & 0 & & 0 & 2 & 0 \\\hline \text { B } & 1 & 2 & 3 & 3 & 4 & 1 \\\hline \text { C } & 3 & 2 & 5 & 2 & 5 & 0 \\\hline \text { D } & & 3 & 10 & 4 & 11 & 1 \\\hline \text { E } & 3 & 5 & 8 & & 11 & \\\hline \text { F } & 6 & 5 & & 5 & 11 & 0 \\\hline \text { G } & 4 & 11 & 15 & 11 & 15 & 0 \\\hline\end{array}

A) 1
B) 7
C) 6
D) 3
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57
Using the information shown in the previous table, what is the earliest finish time for activity F?

A) 6
B) 0
C) 4
D) 11
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58
Using the information shown in the previous table, what is the duration time for activity D?

A) 3
B) 4
C) 7
D) 1
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59
Using the first diagram above, which one of the following paths is the critical path?

A) ACEG
B) ACFG
C) ABEG
D) ABDG
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60
Using the second diagram above or using the information shown in the previous table, what is the project duration?

A) 15
B) 12
C) 14
D) 10
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61
Using the information shown in the following table, the expected time for activity B is <strong>Using the information shown in the following table, the expected time for activity B is  </strong> A) more than 12 days B) 5 days C) 2 days D) 4 days

A) more than 12 days
B) 5 days
C) 2 days
D) 4 days
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62
Using the information shown in the previous table, what is the variance for activity H?

A) 6
B) 12
C) 4
D) 0.44
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63
Using the information shown in the previous table, what is the standard deviation for the entire project?

A) 43
B) 1.64
C) 13.11
D) 3.62
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64
If the length of the critical path is 25 weeks, what is the probability that the project will be completed on or before 22 weeks?

A) greater than 20 percent but less than 25 percent
B) greater than 25 percent but less than or equal to 35 percent
C) greater than 80 percent but less than or equal to 85 percent
D) greater than 85 percent
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65
If the length of the critical path is 25 weeks, what is the shortest project due date if the project manager wants at least a 98 percent probability that the project will be completed on or before the due date?

A) less than or equal to 25 weeks
B) greater than 32 weeks but less than 33 weeks
C) greater than 33 weeks but less than or equal to 35 weeks
D) greater than 25 weeks but less than 32 weeks
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66
Using the data supplied in the following table, by how many weeks can we crash activity A?  Activity  Normal  Time  Crash  Time  Normal  Cost  Crash  Cost  Availab le  Weeks of  Crashing  Crashing  Cost/Week  A 42$15,000$21,000 B 32$15,000$18,000 C 44$9,000$9,000D53$10,000$16,000E41$10,000$13,000 F 11$10,000$10,000\begin{array} { | c | c | c | c | c | c | c | } \hline \text { Activity } & \begin{array} { c } \text { Normal } \\\text { Time }\end{array} & \begin{array} { c } \text { Crash } \\\text { Time }\end{array} & \begin{array} { c } \text { Normal } \\\text { Cost }\end{array} & \begin{array} { c } \text { Crash } \\\text { Cost }\end{array} & \begin{array} { c } \text { Availab le } \\\text { Weeks of } \\\text { Crashing }\end{array} & \begin{array} { c } \text { Crashing } \\\text { Cost/Week }\end{array} \\\hline \text { A } & 4 & 2 & \$ 15,000 & \$ 21,000 & & \\\hline \text { B } & 3 & 2 & \$ 15,000 & \$ 18,000 & & \\\hline \text { C } & 4 & 4 & \$ 9,000 & \$ 9,000 & & \\\hline \mathrm { D } & 5 & 3 & \$ 10,000 & \$ 16,000 & & \\\hline E & 4 & 1 & \$ 10,000 & \$ 13,000 & & \\\hline \text { F } & 1 & 1 & \$ 10,000 & \$ 10,000 & & \\\hline\end{array}

A) 0
B) 6
C) 1
D) 2
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67
Using the data supplied, what is the crashing cost per week for activity A?

A) $3,000
B) $6,000
C) $2,000
D) cannot be determined
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68
Using the data supplied, if a decision is made to crash activity C, what is the cost for this one week of crashing?

A) $2,000
B) This activity cannot be crashed.
C) $3,000
D) $2,500
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69
Using the data supplied, which activity should be crashed first if the critical path is A-B-D-E?

A) B
B) A
C) E
D) D
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70
If activity E is reduced by 1 week and activity A is reduced by 2 weeks, what is the new total project cost?

A) $69,000
B) $34,000
C) $55,000
D) $76,000
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71
A(n) __________ has specific goals, linked work steps with a specified timeline, a clear start and finish, and is fairly unique and nonrepetitive.
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72
__________ is the art of orchestrating time and resources to meet and manage stakeholder goals, project risks, and project changes.
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73
Managing multiple projects is called __________.
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74
Project performance has three dimensions: __________, __________, and __________.
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75
The __________ phase is when project details are thrashed out and documented.
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76
Lucy, the project manager, and her team were able to archive important project documents in a safe and accessible place and then celebrate during the __________ phase of the project.
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77
Larry was part of a project team due to his technical expertise. However, he was faced with the dilemma of reporting to two bosses: one in his functional area and his project manager. Larry is in a firm that has a(n) __________ organizational structure.
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78
__________ and __________ are two methods of evaluating short- to medium-term projects with predictable cash flows.
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79
Janet was tasked with assessing competing projects with unpredictable cash flows and where the probabilities could not be estimated. In order for her to perform her analysis, she should use the __________ or __________ techniques.
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80
The __________ is a statement of all work, tasks, and subtasks that have to be completed.
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