Deck 9: Becoming Effective Group Members and Leaders

Question 1

In an effective group,

A) members arrive having decided the solution to the problem.
B) members don't listen to ideas that differ from their own.
C) members listen to opposing opinions.
D) conflict does not inspire solutions.

Answer 1

C

Question 2

Which of the following is true about groups?

A) Lack of preparation makes meetings last longer.
B) Talking = effective participation.
C) If members are unprepared, a meeting cannot go forward.
D) Members need not prepare for every meeting.

Answer 2

A

Question 3

To be effective, group members should learn to

A) use the problem-solving procedure.
B) dominate.
C) be laissez-faire leaders.
D) avoid conflicts.

Answer 3

A

Question 4

The most successful style of conflict management in groups is

A) passive.
B) aggressive.
C) passive-aggressive.
D) assertive.

Question 5

Formal roles in a group

A) do not include the role of chairperson.
B) develop over time.
C) are specified.
D) are task roles.

Question 6

Before his group meets, Obafemi plans the topics for discussion. He is the

A) recorder.
B) information giver.
C) dominator.
D) agenda setter.

Question 7

What is the term for the person who gets the discussion back on track when a group digresses?

A) Information giver
B) Agenda setter
C) Expediter
D) Clarifier

Question 8

Jacob says to the other members of his group, "So, we're all agreed that we'll meet again next Monday night?" He is assuming the role of

A) information giver.
B) agenda setter.
C) expediter.
D) clarifier.

Question 9

In a group, the harmonizer works to

A) affirm contributions of others by affirming their ideas.
B) control the flow of communication.
C) manage conflict effectively.
D) provide substantive information for discussion.

Question 10

When the atmosphere in the group meeting grows tense, Ashley makes a joke. She is behaving as

A) tension reliever.
B) supporter.
C) expediter.
D) gatekeeper.

Question 11

Natalya says to the other team members, "We are not ready to make a decision; I won't feel comfortable voting unless we discuss this for another hour." She is taking the role of

A) gatekeeper.
B) supporter.
C) deserter.
D) blocker.

Question 12

Leadership is

A) domination of a group.
B) wielding power.
C) exerting influence in a cooperative effort.
D) pursuit of one's own goals

Question 13

Which of the following is true about leadership in the most effective work groups?

A) Leadership is not always invested in one person.
B) Leadership is invested in one person.
C) The group needs either a task-oriented or a maintenance-oriented leader, but not both.
D) The group needs either a nominal leader or an emergent leader, but not both.
E) More enduring influence comes from leaders who do not assume a lot of roles over time.

Question 14

Liam has the title of Team Leader, but Dinesh has acquired influence by performing needed roles in the group. Dinesh is which type of leader?

A) Nominal
B) Coercive
C) Androgynous
D) Emergent

Question 15

You may be a dominator in a group if you are

A) speaking more than other group members.
B) feeling irritated by other group members.
C) cracking jokes instead of focusing on the topic being discussed.
D) listening respectfully to other group members.

Question 16

Adopting the "leader as servant" approach means the leader

A) cleans up after the meetings.
B) acts as recorder.
C) silences his or her own views.
D) recognizes his or her contributions as equal to those of other members.

Question 17

Which of the following have researchers found to be true of leadership traits?

A) Effective leaders are born with leadership talent.
B) Leaders can be trained to be successful; they are not born to be successful leaders.
C) Family and experience do not influence leadership ability.
D) Successful leaders do not exhibit more self-confidence than unsuccessful leaders.

Question 18

According to the theory of leadership functions, people emerge as leaders by fulfilling

A) needed task roles.
B) needed maintenance roles.
C) needed task and maintenance roles.
D) neither task nor maintenance roles.

Question 19

Member satisfaction is highest under which type of leader?

A) Authoritarian
B) Democratic
C) Laissez-faire
D) Task-oriented

Question 20

As the leader of her group, Sophia stays on the sidelines during meetings, offering little feedback or guidance during group discussions. Which type of leader is she?

A) Authoritarian
B) Democratic
C) Laissez-faire
D) Task-oriented

Question 21

How does the situational model of leadership differ from the contingency model?

A) The contingency model holds that good leaders can change styles.
B) The situational model holds that good leaders can change styles.
C) The contingency model holds that leaders do not require good interpersonal skills.
D) The situational model holds that leaders do not require good interpersonal skills.

Question 22

Which of these is a group member responsibility after a meeting?

A) Work to influence others about unresolved issues.
B) Express both positive and negative comments.
C) Communicate to the recorder any errors in the previous meeting's minutes.
D) Talk with outsiders about what occurred during the meeting.

Question 23

Which of the following are responsibilities of group leaders during a meeting?

A) Steer the group to adopt your views.
B) Make compromise solutions the first priority.
C) Talk more than listen.
D) Offer a preview of the next meeting.

Question 24

A group role that is set and specified rather than developed over time is _________.

Question 25

The group member who shows how information fits with other information a group is discussing is called the ____________.

Question 26

Behaviors that help a group maintain cohesiveness and help members get interpersonal needs meet are ___________ roles.

Question 27

The dysfunctional role that is the exact opposite of the dominator is the __________.

Question 28

The ability to provide a group with knowledge or skills is ________ power.

Question 29

Someone with a formally designated leadership position, such as "Chair," is the_____________ leader.

Question 30

The type of leadership that blends masculine and feminine characteristics is the ___________style.

Question 31

The leader who makes decisions and imposes them on the group is using the __________style.

Question 32

The view that the "best" style of leadership depends on the nature of the group and situation is the _________ approach.

Question 33

Leaders who encourage employees to contribute to the company's success rather than to work merely for their own self-interest are ______________.

Question 34

What are the signs or behaviors of those who take on the dysfunctional roles of dominator, deserter, blocker (or aggressor), and showboat? The book provides advice for working with dysfunctional group members; list one piece of advice for each type of behavior.

Question 35

Discuss the controversy on whether leadership qualities are innate or acquired, i.e. are good leaders born that way? Briefly describe your experience as a leader. Which traits of a successful leader do you possess and which would you like to have? Which task and/or maintenance roles do you tend to assume? How do you anticipate using leadership skills in your chosen career?

Question 36

Explain these leadership styles and the differences between them: authoritarian, democratic, and laissez-faire. Discuss the situations in which each functions best.

Question 37

What is the contingency approach to leadership? Describe these theories: Fiedler's contingency model and Hersey and Blanchard's situational model.

Question 38

What is transformational leadership? Why is it effective, and why is it important in today's world? Does it have drawbacks? Describe a person you have known personally or have studied who has transformational leadership qualities.