Deck 9: Strategy Processes

Question 1

Mintzberg used ______ to establish what managers do in practice.

A) interviews
B) videos
C) diaries
D) confessional accounts

Answer 1

C

Question 2

Minztberg discovered that managers ______.

A) are rational planners
B) are randomly disorganized
C) are extremely busy
D) play diverse improvisational roles

Answer 2

D

Question 3

Mintzberg ______ rational planning approaches to strategy.

A) favoured
B) used
C) criticized
D) feared

Answer 3

C

Question 4

For Mintzberg, strategy was most likely to be based on ______.

A) planning
B) following orders
C) irrationality
D) creative synthesis

Question 5

Strategy is the proper preserve of ______, according to Mintzberg.

A) the organizational elites
B) the organization's workers
C) emergent processes
D) trade unions

Question 6

Mintzberg argued that strategy is best thought of as ______.

A) a garbage can
B) a stream of decisions made over time
C) a rational planning exercise
D) a stable fantasy

Question 7

With what model of strategy is Mintzberg most frequently associated?

A) emergence
B) rational
C) voodoo
D) spiritual

Question 8

Mintzberg's critique of strategic planning proposed that it was founded on which of the following flawed assumptions?

A) formalization
B) detachment
C) division of labour
D) all of these

Question 9

Which of the following is one of Mintzberg's critiques of the strategic planning perspective?

A) qualification
B) quantification
C) inclusiveness
D) dogmatism

Question 10

Which of the following comprise one of Mintzberg's 5 P's of strategy?

A) prohibition
B) personality
C) positivity
D) perspective

Question 11

Mintzberg adopted a ______ view of strategy.

A) top-down
B) logical incremental
C) bottom-up
D) sideways

Question 12

Mintzberg's approach suggests that strategists formulate strategy from ______.

A) the newspapers
B) textbooks
C) strategic thinking tools
D) consultancy models

Question 13

Quinn's view of strategy is known as:

A) positive incrementalism
B) logical incrementalism
C) positive logicalism
D) logical positivism

Question 14

Andrew Pettigrew's framework of strategic change involves ______, ______ and ______.

A) content, contingencies and control
B) concepts, process and value
C) capital, process and outcomes
D) content, process and context

Question 15

Pettigrew's perspective stresses the role of ______ in strategy.

A) rationality
B) planning
C) power and politics
D) policies

Question 16

Pettigrew is famous for which book based on his longitudinal research on strategy at ICI?

A) the Sleeping Giant
B) the Creative Giant
C) the Awakening Giant
D) the Gentle Giant

Question 17

Which of the following research methods is important in Pettigrew's approach?

A) comparative spatial analysis
B) multiple regression analysis
C) survey research
D) ethnography

Question 18

What type of learning involves learning about a problem within a given frame of reference?

A) looped learning
B) single-loop learning
C) double-loop learning
D) outside-the-box learning

Question 19

What type of learning involves learning to change the frame of reference that normally guides thinking about a problem?

A) looped learning
B) single-loop learning
C) double-loop learning
D) outside-the-box learning

Question 20

Double-loop learning is essential for ______.

A) emergent strategy
B) planned strategy
C) strategy success
D) none of these

Question 21

Deutero-learning is ______.

A) mainly found in books
B) mainly found on websites
C) largely unconscious
D) highly explicit and formalized

Question 22

Organization culture comprises ______.

A) what is found in corporate art galleries
B) paintings on the walls of the board room
C) statues in the gardens of the organization
D) the taken-for-granted ways an organization perceives its environment and itself

Question 23

What are the three components of culture, according to Schein?

A) artefacts/espoused values/basic assumptions
B) paintings/statues/poems
C) artefacts/material things/other stuff
D) philosophy/politics/economics

Question 24

Peters and Waterman's book was entitled In Search of ______.

A) Wisdom
B) Nirvana
C) Excellence
D) The Holy Grail

Question 25

Peters and Waterman endorsed the idea of ______ corporate cultures.

A) playful
B) weak
C) strong
D) popular

Question 26

Barney asked whether organizational culture could be a source of:

A) innovation
B) customer retention
C) employee motivation
D) sustained competitive advantage

Question 27

Which of the following theorists is associated with organizational sensemaking?

A) Thomas Hobbes
B) Sun Tzu
C) Karl Weick
D) Gary Hamel

Question 28

Sensemaking produces ______.

A) a plausible narrative
B) amusing stories
C) detailed plans
D) war games

Question 29

Weick (2007) defines ______ as the ongoing retrospective development of plausible images that rationalize what people are doing.

A) strategy
B) business planning
C) sensemaking
D) sensegiving

Question 30

According to Chandler, unless ______ follows ______, inefficiency rules.

A) structure/strategy
B) planning/rationality
C) strategy/structure
D) none of these

Question 31

______ are the building blocks that frame the ______ we use.

A) Metaphors/narratives
B) Strategies/stories
C) Metaphors/representations
D) Interpretations/sense

Question 32

SWOT and PESTEL analysis are examples of ______ devices.

A) sense-breaking
B) sense-giving
C) sense-making
D) none of these

Question 33

According to Weick, organizational environments are ______.

A) objectively real
B) imaginary
C) non-existent
D) enacted

Question 34

Barry and Elmes suggest that '______ must rank as one of the most prominent, influential, and costly stories told in organizations'.

A) the annual report
B) the Bible
C) advertising
D) strategy

Question 35

Kim and Mauborgne distinguish between ______.

A) red and blue ships
B) red and blue chips
C) red and blue oceans
D) red and blue colours

Question 36

______ are widely used as strategy tools in the company 3M.

A) Audits
B) Social impact analysis
C) Stories
D) None of these

Question 37

Who originated the storytelling approach?

A) Michael Porter
B) Henry Mintzberg
C) David Boje
D) Edith Penrose

Question 38

Ezzamel and Willmott propose that strategy is best thought of as:

A) an objective science
B) a subjective process
C) a discourse
D) a discipline