Deck 11: the Economy and Work

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Question
Someone whose work involves giving acupuncture to dogs in order to relieve the dogs' stress is:

A) located in Asia.
B) a service worker.
C) a con artist.
D) poorly paid.
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Question
In a capitalist system,what do workers have available to sell?

A) raw materials
B) stocks and bonds
C) their own labor
D) different kinds of commodities
Question
New innovations in farming like mechanized seed spreaders and new techniques of crop rotation were part of what macro-level social change?

A) the Instrumental Revolution
B) the Information Revolution
C) the Great Depression
D) the Agricultural Revolution
Question
In 2008 and 2009,the United States government initiated a large-scale economic bailout of the banking and auto industries,in which the government invested enormous amounts of money,becoming the majority shareholder in some corporations.According to the text this means that:

A) the United States is an example of pure capitalism.
B) the United States is a mostly capitalist nation, but it also has a degree of socialism in government subsidies to businesses.
C) under President Barack Obama, the United States has a socialist economy.
D) the United States has always been primarily socialist, so the bailout is nothing new.
Question
Which change was associated with the Industrial Revolution?

A) decreased life expectancy
B) increased infant mortality
C) a significant population boom
D) less stable and reliable access to food supplies
Question
Why did so many people feel DISSATISfIED working on assembly lines?

A) Assembly lines were not a very efficient way to produce things.
B) Assembly lines made goods more expensive.
C) Assembly lines forced people from all different racial and ethnic groups to work together.
D) Workers never had the satisfaction of seeing the finished product.
Question
The economy is not only about money but also about:

A) the people who are most important to an individual's sense of self.
B) the production, distribution, and consumption of goods and services.
C) encouraging cooperation over competition.
D) rituals and beliefs that divide the world into the sacred and the profane.
Question
Advertising,engineering,marketing,product design,and web design are all examples of ________ work.

A) traditional
B) knowledge
C) industrial
D) computer-assisted
Question
The economic system based on collective ownership of the means of production and collective distribution of goods and services is called:

A) capitalism.
B) classical liberalism.
C) communism.
D) socialism.
Question
Someone who works primarily with information and develops or uses knowledge in the workplace is called a(n)________ worker.

A) knowledge
B) service
C) industrial
D) social
Question
What technological development is most associated with the Information Revolution?

A) the jet airplane
B) the microchip
C) spreadsheets and email
D) container ships
Question
What new technology helped to bring about the Industrial Revolution?

A) the jet airplane
B) the automobile
C) the Internet
D) the steam engine
Question
"fordism" is a system characterized by the increasingly efficient mass production of goods.Why is this system called "fordism"?

A) Many of the changes that led to this economic system happened during the administration of President Gerald ford.
B) It is named after the famous filmmaker John ford, whose movies depicted the transformation to an industrial economy.
C) It is an acronym for fully Operational Research Design, the method by which the economy modernized.
D) It is named after Henry ford, who is credited with inventing the assembly line.
Question
Which of the following is one of the primary principles of capitalism?

A) privatization of the means of production
B) collective distribution of goods and services
C) a focus on meeting the basic needs of all citizens
D) government regulation of industry
Question
In which century did the Industrial Revolution begin?

A) 1600s
B) 1700s
C) 1800s
D) 1900s
Question
What change caused people to migrate to cities from rural areas?

A) the switch to a manufacturing economy
B) the development of crop rotation and better animal husbandry techniques
C) the switch from a manufacturing economy to an information economy
D) the emancipation of slaves in the United States
Question
How has the Information Revolution changed the nature of work and the economy?

A) It has slowed down the process of globalization.
B) It has made it less likely that individuals will be able to work from home.
C) It has shifted the economy toward the production of knowledge and services.
D) It has made companies more likely to manufacture and sell goods within a single nation.
Question
How are workers' situations different in socialist,as opposed to capitalist,economies?

A) In a socialist economy, workers have less protection from the welfare state.
B) In a socialist economy, workers are more vulnerable to technological innovation eliminating jobs.
C) In a socialist economy, workers do not enjoy the same consumption patterns.
D) In a socialist economy, workers' jobs are more vulnerable to elimination, resulting from the movement of transnational capital.
Question
According to the text,what is the most extreme form of socialism called?

A) capitalism
B) communism
C) fordism
D) conflict theory
Question
In 2005,teaching assistants at the University of Oregon went on strike.Which aspect of their job made it easier for them to strike than most American workers?

A) The public is much more sympathetic to academic workers.
B) They have better contracts.
C) They have more cultural capital and therefore can better strategize about how to make a strike succeed.
D) Their jobs cannot be moved overseas.
Question
How did the Industrial Revolution create "work" in the modern sense?

A) In preindustrial economies, most work happened in the home.
B) Work is only possible when there is a wide variety of consumer goods on the market.
C) It was the first time class struggle existed in society.
D) It made the worker more autonomous.
Question
What do you think Barbara Ehrenreich would say about efforts to reform welfare that tried to move people off welfare rolls and into minimum-wage jobs?

A) She would disapprove because she thinks that low-wage work is demeaning and insufficient to survive on.
B) She would approve because she thinks that welfare is demeaning.
C) She would disapprove because she thinks that minimum-wage jobs are better filled by new immigrants.
D) She would approve because she believes that welfare breeds dependency and low self-esteem.
Question
What serious social problem might be made worse if more people were encouraged to telecommute?

A) poverty
B) intellectual property theft
C) cancer and other new health problems
D) alienation and loneliness
Question
American workers often describe themselves as "working for the weekend." Karl Marx would say that this sentiment indicates that in our relationship to work we are:

A) alienated from our fellow workers.
B) part of a postindustrial economy.
C) working in the service industry.
D) alienated from human essence.
Question
Which of the following is among the benefits of telecommuting?

A) It draws more people to large urban areas.
B) It encourages workers to keep a rigid work schedule.
C) Businesses get increased productivity and fewer sick days.
D) It makes it easier for workers to brainstorm and share ideas.
Question
How is service work different from manufacturing work?

A) Ever since the Information Revolution, service jobs have become much less common than manufacturing jobs.
B) Service workers are much less likely than manufacturing workers to be scrutinized by a supervisor.
C) In service work, unlike manufacturing work, it is common for workers' expectations to conflict with those of customers.
D) Service work is much better paid than manufacturing work.
Question
In Great Britain,the government owns the British Broadcasting Corporation,or BBC,which is the world's largest television and radio broadcasting service.This tells you that Great Britain is:

A) an example of pure socialism.
B) deregulated.
C) at least partially socialist.
D) mostly capitalist.
Question
Why did Karl Marx believe that workers in a capitalist economy experience alienation?

A) Shallow consumerism does not give them something to believe in and work for.
B) Increasingly, they are surrounded by images and representations that do not really seem to relate to reality.
C) They are often poor and deprived of their basic needs.
D) They are paid for their labor but do not own the things they produce.
Question
Which of the following social problems might be alleviated if more Americans were encouraged to telecommute?

A) pollution
B) anomie
C) the breakdown of social networks
D) crime
Question
How could telecommuting increase worker productivity?

A) It allows employees to spend less time with their families.
B) There is no office gossip to distract telecommuters.
C) People who work from home tend to work longer hours.
D) Telecommuters must usually provide a concrete measure of their accomplishments, not just show up.
Question
"from each according to his ability,to each according to his need." This slogan could only be fully realized with:

A) pure capitalism.
B) a mixture of capitalism and socialism.
C) a mixture of capitalism and communism.
D) pure communism.
Question
How could the Information Revolution affect urbanization?

A) Cities might grow because technology makes them even more attractive places to live.
B) It could not affect urbanization at all.
C) Cities might shrink because people will spend even more time in direct contact with one another.
D) Cities might shrink because people can live anywhere and still work at the same job.
Question
How has the Information Revolution changed the nature of work?

A) Employees are less easily distracted by outside influences since they can remain on the Internet working.
B) The importance of the physical space in which work is done has been greatly diminished.
C) Employee compensation has greatly increased.
D) Productivity has declined.
Question
Workers in large department stores usually are paid on commission,which means that they are in direct competition with their fellow employees.According to Karl Marx,this makes them:

A) part of the Industrial Revolution.
B) premodern.
C) alienated.
D) knowledge workers.
Question
What does Karl Marx claim is true about class conflict?

A) All human history is the history of class conflicts.
B) Class conflict is a product of the Industrial Revolution.
C) Class conflict was first experienced during the Middle Ages, but it was inherited by modern society.
D) Class conflict is uniquely a feature of the Information Revolution.
Question
According to Karl Marx,where does surplus value come from?

A) selling goods to overseas markets where demand is higher
B) finding ever-cheaper ways of processing raw materials
C) paying workers less than the value of what they create
D) the added value owners bring to a manufactured product
Question
What changes in the economy would be associated with travel agents hiring inmates in minimum-security prisons to take calls and schedule vacations for customers?

A) the increasingly socialist features of the American economy
B) the Industrial Revolution
C) the growth of information technology
D) the rise of capitalism
Question
These days,many customer service representatives we talk to over the phone are based in India.Which of the following terms applies to this phenomenon?

A) unionization
B) collective resistance
C) supersectors
D) the death of distance
Question
According to Barbara Ehrenreich,which of these behaviors can help those with minimum-wage service jobs to get ahead and move up in the world?

A) save at least 10 percent of their paychecks every month
B) avoid having children
C) go back to school
D) none of them; there is no way for minimum-wage workers to move up in the world
Question
Cuba's communist government has recently introduced reforms that make it easier to attract tourists,and many skilled professionals have started working in the tourism industry to earn more money,regardless of their degrees.Of what is this a sign?

A) the impending collapse of the Cuban government
B) the poor health of Cuba's former leader fidel Castro
C) the important role the U.S. government plays in Cuba
D) the increasingly important role capitalism plays in Cuba
Question
What is it called when nations compete to attract transnational corporations by undercutting their citizens' wages or offering tax incentives?

A) collective resistance strategies
B) the collective distribution of goods and services
C) the race to the bottom
D) postindustrial union bargaining
Question
What effect did the Taft-Hartley Act of 1947 have on unions?

A) It gave unions greater power.
B) It prohibited government workers from unionizing.
C) It instituted limits on secondary strikes and boycotts.
D) It made unions illegal.
Question
According to critics of globalization,what DISADVANTAGES result from increased international trade?

A) Multinational corporations will increasingly shape the policies of governments.
B) More consumer goods will be produced.
C) Prices of goods and services will decline.
D) People will gain exposure to different cultures.
Question
Corporations whose decision making,production,and distribution operations are spread all over the world are characteristic of:

A) industrialization.
B) runaway shops.
C) deep integration.
D) shallow integration.
Question
According to Robin Leidner's fast food,fast Talk,what are the consequences of scripting workers' interactions with customers?

A) It makes interactions more fluid.
B) It makes communication easier and leads to happier workers.
C) It makes customers feel important.
D) It is damaging to workers and suppresses their real selves.
Question
Which area of the economy has seen increases in union membership since the early 1970s?

A) the information economy
B) the manufacturing sector
C) the public sector
D) the private sector
Question
Tactics that let workers take back some degree of control over the conditions in which they work are called:

A) knowledge work.
B) resistance strategies.
C) service work.
D) collective bargaining.
Question
The cultural and economic changes that result from dramatic increases in international trade and exchange are called:

A) commodity stops.
B) runaway shops.
C) globalization.
D) shallow integration.
Question
The fact that almost all of the small electronics used in the United States are made in Asia is an illustration of:

A) the Industrial Revolution.
B) globalization.
C) the rise of cybernetics.
D) collective resistance.
Question
How has union membership changed in recent years?

A) Membership has steeply declined.
B) It has not changed.
C) Membership has greatly increased.
D) Membership has slightly increased.
Question
Who led campaigns to end child labor and increase workplace safety?

A) women's groups
B) chambers of commerce
C) unions
D) the federal government
Question
What economic change has made it more difficult for workers to strike effectively?

A) the increasing availability of communications technology
B) a strong, organized working class in the United States
C) the ease with which manufacturing firms can move operations to another country
D) the increasing role played by nonprofits and Third Sector organizations
Question
Which of the following groups of workers would be LEAST likely to strike successfully?

A) paramedics who work for private health-care organizations
B) teachers in public schools
C) garbage collectors
D) workers who make microchips at a Silicon Valley plant
Question
When liquor stores in the United States import wine made entirely from french grapes and bottled in france or beer brewed from grain and hops grown in Holland,it is an example of:

A) shallow integration.
B) deep integration.
C) postindustrial work.
D) transnational corporations.
Question
When office workers hang pictures in their cubicles or waste time daydreaming while on the clock,it is an example of:

A) individual resistance.
B) slacking.
C) sticking it to the man.
D) collective resistance.
Question
Although it may not seem like much,when an office worker brings in a plant to brighten up his cubicle,it is a(n):

A) act of collective resistance.
B) sign of nonalienation in labor.
C) postmodern gesture.
D) act of individual resistance.
Question
How are strictly controlled workers within bureaucracies different from robots?

A) Human workers need forms of upkeep.
B) Human workers can resist and undermine the bureaucratic restraints that limit their autonomy.
C) Human workers are more reliable.
D) Human workers are cheaper.
Question
firms that purposely transcend national borders so that their products can be manufactured at sites all over the world are called:

A) transnational corporations.
B) sweatshops.
C) runaway shops.
D) globalization.
Question
How are strikes different from acts of resistance,like daydreaming on the job?

A) They are solitary.
B) They are unethical.
C) They are collective.
D) They are illegal.
Question
An association of workers who organize to improve their economic status and working conditions is called:

A) a union.
B) the third sector.
C) a nonprofit.
D) a sweatshop.
Question
Even in the United States,there is some degree of socialism.Name three programs that would qualify as socialism in our capitalist society.
Question
According to the U.S.General Accounting Office,an employer that violates more than one federal or state labor law concerning wages,overtime,child labor,safety and health,or industrial regulation is classified as a(n):

A) postmodern corporation.
B) runaway shop.
C) independent contractor.
D) sweatshop.
Question
Why would a company outsource or contract out labor it might otherwise employ its own staff to perform?

A) Its customers demand it.
B) It is cheaper.
C) The staff available is not fully qualified.
D) It cares about quality.
Question
Donald Roy's classic study of the workplace called "Banana Time" showed that:

A) knowledge workers need more coffee breaks than service workers do.
B) communities of coping emerge with co-workers during coffee breaks.
C) telecommuting will destroy the sense of community among co-workers.
D) play emerges in even the most harsh and strenuous work environments.
Question
Barbara Ehrenreich,in her book Nickel and Dimed: On (Not)Getting By in America,found numerous ways service workers were being exploited.List and describe three of these.
Question
How are "gold farms," such as those set up to play World of Warcraft,different from traditional sweatshops?

A) They usually meet minimum working standards for health and safety.
B) They purchase and consume virtual goods instead of material goods.
C) They may not pay much better wages, but the work is much more entertaining.
D) They exploit workers to produce virtual goods instead of material goods.
Question
The Industrial Revolution changed not only working conditions but also many other elements of daily life.List three.
Question
What is a sweatshop?

A) a workplace whose workforce is composed primarily of white people in the service sector, whose jobs make them sweat
B) a workplace that manufactures sporting goods
C) a workplace that purposely transcends national borders
D) a workplace with poor working conditions, below-standard wages, and long hours
Question
The Information Revolution has changed many things about the economy,but most other aspects of life have remained unchanged.Describe two things that are not different.
Question
What are networks of corporations,manufacturers,distributors,and consumer outlets that create products called?

A) assembly lines
B) worker co-ops
C) commodity chains
D) runaway shops
Question
What are two types of individual acts of resistance and two types of collective resistance in which workers may engage to fundamentally change working conditions?
Question
Thanksgiving is one of the busiest days of the year for many soup kitchens and other groups that provide food to the homeless and the poor.It is also one of the biggest days of the year for volunteers,as many more people decide to donate their time and efforts,making them,even if just for the day,part of the:

A) third sector.
B) global commodity chain.
C) postmodern economy.
D) contingent workforce.
Question
Identify three things from which workers,according to Karl Marx,are alienated in an Industrial or Postindustrial economy.
Question
Describe two advantages and two disadvantages to telecommuting.
Question
Describe three ways the rise of the industrial economy increased levels of stratification by class,race,and gender.
Question
Think about the process by which most athletic shoes are made.Which part of the global commodity chain for these shoes would you be most surprised to find in Indonesia?

A) the advertising firm that scripted the commercial
B) the forest where rubber trees are grown to make the elastic parts of the shoes
C) the factory where the shoes are assembled and sewed together
D) the farms where the cotton is grown
Question
What term is used for the group of nonprofit organizations that are designed to run as cost-effectively as possible and to direct any earnings back into the causes they support?

A) technology firms
B) the third sector
C) multinational corporations
D) transnational corporations
Question
Which of the following groups is engaged in contingent work?

A) independent contractors
B) teachers
C) service workers
D) knowledge workers
Question
In "The Credential Society" sociologist Randall Collins argues that:

A) the fewer credentials a worker has, the more money he or she makes in the long run.
B) college provides a credential that can be enormously valuable over the long run.
C) high school credentials earn a worker, on average, $45,000 per year.
D) the more college credentials (degrees) a person has, the less value he or she has to society.
Question
List three of the "supersectors" that make up the American economy today.Are there any supersectors that do not involve knowledge or service work?
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Deck 11: the Economy and Work
1
Someone whose work involves giving acupuncture to dogs in order to relieve the dogs' stress is:

A) located in Asia.
B) a service worker.
C) a con artist.
D) poorly paid.
B
2
In a capitalist system,what do workers have available to sell?

A) raw materials
B) stocks and bonds
C) their own labor
D) different kinds of commodities
C
3
New innovations in farming like mechanized seed spreaders and new techniques of crop rotation were part of what macro-level social change?

A) the Instrumental Revolution
B) the Information Revolution
C) the Great Depression
D) the Agricultural Revolution
D
4
In 2008 and 2009,the United States government initiated a large-scale economic bailout of the banking and auto industries,in which the government invested enormous amounts of money,becoming the majority shareholder in some corporations.According to the text this means that:

A) the United States is an example of pure capitalism.
B) the United States is a mostly capitalist nation, but it also has a degree of socialism in government subsidies to businesses.
C) under President Barack Obama, the United States has a socialist economy.
D) the United States has always been primarily socialist, so the bailout is nothing new.
Unlock Deck
Unlock for access to all 92 flashcards in this deck.
Unlock Deck
k this deck
5
Which change was associated with the Industrial Revolution?

A) decreased life expectancy
B) increased infant mortality
C) a significant population boom
D) less stable and reliable access to food supplies
Unlock Deck
Unlock for access to all 92 flashcards in this deck.
Unlock Deck
k this deck
6
Why did so many people feel DISSATISfIED working on assembly lines?

A) Assembly lines were not a very efficient way to produce things.
B) Assembly lines made goods more expensive.
C) Assembly lines forced people from all different racial and ethnic groups to work together.
D) Workers never had the satisfaction of seeing the finished product.
Unlock Deck
Unlock for access to all 92 flashcards in this deck.
Unlock Deck
k this deck
7
The economy is not only about money but also about:

A) the people who are most important to an individual's sense of self.
B) the production, distribution, and consumption of goods and services.
C) encouraging cooperation over competition.
D) rituals and beliefs that divide the world into the sacred and the profane.
Unlock Deck
Unlock for access to all 92 flashcards in this deck.
Unlock Deck
k this deck
8
Advertising,engineering,marketing,product design,and web design are all examples of ________ work.

A) traditional
B) knowledge
C) industrial
D) computer-assisted
Unlock Deck
Unlock for access to all 92 flashcards in this deck.
Unlock Deck
k this deck
9
The economic system based on collective ownership of the means of production and collective distribution of goods and services is called:

A) capitalism.
B) classical liberalism.
C) communism.
D) socialism.
Unlock Deck
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Unlock Deck
k this deck
10
Someone who works primarily with information and develops or uses knowledge in the workplace is called a(n)________ worker.

A) knowledge
B) service
C) industrial
D) social
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11
What technological development is most associated with the Information Revolution?

A) the jet airplane
B) the microchip
C) spreadsheets and email
D) container ships
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Unlock for access to all 92 flashcards in this deck.
Unlock Deck
k this deck
12
What new technology helped to bring about the Industrial Revolution?

A) the jet airplane
B) the automobile
C) the Internet
D) the steam engine
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Unlock Deck
k this deck
13
"fordism" is a system characterized by the increasingly efficient mass production of goods.Why is this system called "fordism"?

A) Many of the changes that led to this economic system happened during the administration of President Gerald ford.
B) It is named after the famous filmmaker John ford, whose movies depicted the transformation to an industrial economy.
C) It is an acronym for fully Operational Research Design, the method by which the economy modernized.
D) It is named after Henry ford, who is credited with inventing the assembly line.
Unlock Deck
Unlock for access to all 92 flashcards in this deck.
Unlock Deck
k this deck
14
Which of the following is one of the primary principles of capitalism?

A) privatization of the means of production
B) collective distribution of goods and services
C) a focus on meeting the basic needs of all citizens
D) government regulation of industry
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Unlock for access to all 92 flashcards in this deck.
Unlock Deck
k this deck
15
In which century did the Industrial Revolution begin?

A) 1600s
B) 1700s
C) 1800s
D) 1900s
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Unlock for access to all 92 flashcards in this deck.
Unlock Deck
k this deck
16
What change caused people to migrate to cities from rural areas?

A) the switch to a manufacturing economy
B) the development of crop rotation and better animal husbandry techniques
C) the switch from a manufacturing economy to an information economy
D) the emancipation of slaves in the United States
Unlock Deck
Unlock for access to all 92 flashcards in this deck.
Unlock Deck
k this deck
17
How has the Information Revolution changed the nature of work and the economy?

A) It has slowed down the process of globalization.
B) It has made it less likely that individuals will be able to work from home.
C) It has shifted the economy toward the production of knowledge and services.
D) It has made companies more likely to manufacture and sell goods within a single nation.
Unlock Deck
Unlock for access to all 92 flashcards in this deck.
Unlock Deck
k this deck
18
How are workers' situations different in socialist,as opposed to capitalist,economies?

A) In a socialist economy, workers have less protection from the welfare state.
B) In a socialist economy, workers are more vulnerable to technological innovation eliminating jobs.
C) In a socialist economy, workers do not enjoy the same consumption patterns.
D) In a socialist economy, workers' jobs are more vulnerable to elimination, resulting from the movement of transnational capital.
Unlock Deck
Unlock for access to all 92 flashcards in this deck.
Unlock Deck
k this deck
19
According to the text,what is the most extreme form of socialism called?

A) capitalism
B) communism
C) fordism
D) conflict theory
Unlock Deck
Unlock for access to all 92 flashcards in this deck.
Unlock Deck
k this deck
20
In 2005,teaching assistants at the University of Oregon went on strike.Which aspect of their job made it easier for them to strike than most American workers?

A) The public is much more sympathetic to academic workers.
B) They have better contracts.
C) They have more cultural capital and therefore can better strategize about how to make a strike succeed.
D) Their jobs cannot be moved overseas.
Unlock Deck
Unlock for access to all 92 flashcards in this deck.
Unlock Deck
k this deck
21
How did the Industrial Revolution create "work" in the modern sense?

A) In preindustrial economies, most work happened in the home.
B) Work is only possible when there is a wide variety of consumer goods on the market.
C) It was the first time class struggle existed in society.
D) It made the worker more autonomous.
Unlock Deck
Unlock for access to all 92 flashcards in this deck.
Unlock Deck
k this deck
22
What do you think Barbara Ehrenreich would say about efforts to reform welfare that tried to move people off welfare rolls and into minimum-wage jobs?

A) She would disapprove because she thinks that low-wage work is demeaning and insufficient to survive on.
B) She would approve because she thinks that welfare is demeaning.
C) She would disapprove because she thinks that minimum-wage jobs are better filled by new immigrants.
D) She would approve because she believes that welfare breeds dependency and low self-esteem.
Unlock Deck
Unlock for access to all 92 flashcards in this deck.
Unlock Deck
k this deck
23
What serious social problem might be made worse if more people were encouraged to telecommute?

A) poverty
B) intellectual property theft
C) cancer and other new health problems
D) alienation and loneliness
Unlock Deck
Unlock for access to all 92 flashcards in this deck.
Unlock Deck
k this deck
24
American workers often describe themselves as "working for the weekend." Karl Marx would say that this sentiment indicates that in our relationship to work we are:

A) alienated from our fellow workers.
B) part of a postindustrial economy.
C) working in the service industry.
D) alienated from human essence.
Unlock Deck
Unlock for access to all 92 flashcards in this deck.
Unlock Deck
k this deck
25
Which of the following is among the benefits of telecommuting?

A) It draws more people to large urban areas.
B) It encourages workers to keep a rigid work schedule.
C) Businesses get increased productivity and fewer sick days.
D) It makes it easier for workers to brainstorm and share ideas.
Unlock Deck
Unlock for access to all 92 flashcards in this deck.
Unlock Deck
k this deck
26
How is service work different from manufacturing work?

A) Ever since the Information Revolution, service jobs have become much less common than manufacturing jobs.
B) Service workers are much less likely than manufacturing workers to be scrutinized by a supervisor.
C) In service work, unlike manufacturing work, it is common for workers' expectations to conflict with those of customers.
D) Service work is much better paid than manufacturing work.
Unlock Deck
Unlock for access to all 92 flashcards in this deck.
Unlock Deck
k this deck
27
In Great Britain,the government owns the British Broadcasting Corporation,or BBC,which is the world's largest television and radio broadcasting service.This tells you that Great Britain is:

A) an example of pure socialism.
B) deregulated.
C) at least partially socialist.
D) mostly capitalist.
Unlock Deck
Unlock for access to all 92 flashcards in this deck.
Unlock Deck
k this deck
28
Why did Karl Marx believe that workers in a capitalist economy experience alienation?

A) Shallow consumerism does not give them something to believe in and work for.
B) Increasingly, they are surrounded by images and representations that do not really seem to relate to reality.
C) They are often poor and deprived of their basic needs.
D) They are paid for their labor but do not own the things they produce.
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29
Which of the following social problems might be alleviated if more Americans were encouraged to telecommute?

A) pollution
B) anomie
C) the breakdown of social networks
D) crime
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30
How could telecommuting increase worker productivity?

A) It allows employees to spend less time with their families.
B) There is no office gossip to distract telecommuters.
C) People who work from home tend to work longer hours.
D) Telecommuters must usually provide a concrete measure of their accomplishments, not just show up.
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31
"from each according to his ability,to each according to his need." This slogan could only be fully realized with:

A) pure capitalism.
B) a mixture of capitalism and socialism.
C) a mixture of capitalism and communism.
D) pure communism.
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Unlock for access to all 92 flashcards in this deck.
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k this deck
32
How could the Information Revolution affect urbanization?

A) Cities might grow because technology makes them even more attractive places to live.
B) It could not affect urbanization at all.
C) Cities might shrink because people will spend even more time in direct contact with one another.
D) Cities might shrink because people can live anywhere and still work at the same job.
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Unlock for access to all 92 flashcards in this deck.
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33
How has the Information Revolution changed the nature of work?

A) Employees are less easily distracted by outside influences since they can remain on the Internet working.
B) The importance of the physical space in which work is done has been greatly diminished.
C) Employee compensation has greatly increased.
D) Productivity has declined.
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k this deck
34
Workers in large department stores usually are paid on commission,which means that they are in direct competition with their fellow employees.According to Karl Marx,this makes them:

A) part of the Industrial Revolution.
B) premodern.
C) alienated.
D) knowledge workers.
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35
What does Karl Marx claim is true about class conflict?

A) All human history is the history of class conflicts.
B) Class conflict is a product of the Industrial Revolution.
C) Class conflict was first experienced during the Middle Ages, but it was inherited by modern society.
D) Class conflict is uniquely a feature of the Information Revolution.
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36
According to Karl Marx,where does surplus value come from?

A) selling goods to overseas markets where demand is higher
B) finding ever-cheaper ways of processing raw materials
C) paying workers less than the value of what they create
D) the added value owners bring to a manufactured product
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Unlock for access to all 92 flashcards in this deck.
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k this deck
37
What changes in the economy would be associated with travel agents hiring inmates in minimum-security prisons to take calls and schedule vacations for customers?

A) the increasingly socialist features of the American economy
B) the Industrial Revolution
C) the growth of information technology
D) the rise of capitalism
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Unlock for access to all 92 flashcards in this deck.
Unlock Deck
k this deck
38
These days,many customer service representatives we talk to over the phone are based in India.Which of the following terms applies to this phenomenon?

A) unionization
B) collective resistance
C) supersectors
D) the death of distance
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Unlock for access to all 92 flashcards in this deck.
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k this deck
39
According to Barbara Ehrenreich,which of these behaviors can help those with minimum-wage service jobs to get ahead and move up in the world?

A) save at least 10 percent of their paychecks every month
B) avoid having children
C) go back to school
D) none of them; there is no way for minimum-wage workers to move up in the world
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Unlock for access to all 92 flashcards in this deck.
Unlock Deck
k this deck
40
Cuba's communist government has recently introduced reforms that make it easier to attract tourists,and many skilled professionals have started working in the tourism industry to earn more money,regardless of their degrees.Of what is this a sign?

A) the impending collapse of the Cuban government
B) the poor health of Cuba's former leader fidel Castro
C) the important role the U.S. government plays in Cuba
D) the increasingly important role capitalism plays in Cuba
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Unlock for access to all 92 flashcards in this deck.
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k this deck
41
What is it called when nations compete to attract transnational corporations by undercutting their citizens' wages or offering tax incentives?

A) collective resistance strategies
B) the collective distribution of goods and services
C) the race to the bottom
D) postindustrial union bargaining
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Unlock for access to all 92 flashcards in this deck.
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k this deck
42
What effect did the Taft-Hartley Act of 1947 have on unions?

A) It gave unions greater power.
B) It prohibited government workers from unionizing.
C) It instituted limits on secondary strikes and boycotts.
D) It made unions illegal.
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Unlock for access to all 92 flashcards in this deck.
Unlock Deck
k this deck
43
According to critics of globalization,what DISADVANTAGES result from increased international trade?

A) Multinational corporations will increasingly shape the policies of governments.
B) More consumer goods will be produced.
C) Prices of goods and services will decline.
D) People will gain exposure to different cultures.
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Unlock for access to all 92 flashcards in this deck.
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k this deck
44
Corporations whose decision making,production,and distribution operations are spread all over the world are characteristic of:

A) industrialization.
B) runaway shops.
C) deep integration.
D) shallow integration.
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Unlock for access to all 92 flashcards in this deck.
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k this deck
45
According to Robin Leidner's fast food,fast Talk,what are the consequences of scripting workers' interactions with customers?

A) It makes interactions more fluid.
B) It makes communication easier and leads to happier workers.
C) It makes customers feel important.
D) It is damaging to workers and suppresses their real selves.
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Unlock for access to all 92 flashcards in this deck.
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k this deck
46
Which area of the economy has seen increases in union membership since the early 1970s?

A) the information economy
B) the manufacturing sector
C) the public sector
D) the private sector
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k this deck
47
Tactics that let workers take back some degree of control over the conditions in which they work are called:

A) knowledge work.
B) resistance strategies.
C) service work.
D) collective bargaining.
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Unlock for access to all 92 flashcards in this deck.
Unlock Deck
k this deck
48
The cultural and economic changes that result from dramatic increases in international trade and exchange are called:

A) commodity stops.
B) runaway shops.
C) globalization.
D) shallow integration.
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Unlock for access to all 92 flashcards in this deck.
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k this deck
49
The fact that almost all of the small electronics used in the United States are made in Asia is an illustration of:

A) the Industrial Revolution.
B) globalization.
C) the rise of cybernetics.
D) collective resistance.
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Unlock for access to all 92 flashcards in this deck.
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k this deck
50
How has union membership changed in recent years?

A) Membership has steeply declined.
B) It has not changed.
C) Membership has greatly increased.
D) Membership has slightly increased.
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Unlock for access to all 92 flashcards in this deck.
Unlock Deck
k this deck
51
Who led campaigns to end child labor and increase workplace safety?

A) women's groups
B) chambers of commerce
C) unions
D) the federal government
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Unlock for access to all 92 flashcards in this deck.
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k this deck
52
What economic change has made it more difficult for workers to strike effectively?

A) the increasing availability of communications technology
B) a strong, organized working class in the United States
C) the ease with which manufacturing firms can move operations to another country
D) the increasing role played by nonprofits and Third Sector organizations
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Unlock for access to all 92 flashcards in this deck.
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k this deck
53
Which of the following groups of workers would be LEAST likely to strike successfully?

A) paramedics who work for private health-care organizations
B) teachers in public schools
C) garbage collectors
D) workers who make microchips at a Silicon Valley plant
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Unlock for access to all 92 flashcards in this deck.
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k this deck
54
When liquor stores in the United States import wine made entirely from french grapes and bottled in france or beer brewed from grain and hops grown in Holland,it is an example of:

A) shallow integration.
B) deep integration.
C) postindustrial work.
D) transnational corporations.
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Unlock for access to all 92 flashcards in this deck.
Unlock Deck
k this deck
55
When office workers hang pictures in their cubicles or waste time daydreaming while on the clock,it is an example of:

A) individual resistance.
B) slacking.
C) sticking it to the man.
D) collective resistance.
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Unlock for access to all 92 flashcards in this deck.
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k this deck
56
Although it may not seem like much,when an office worker brings in a plant to brighten up his cubicle,it is a(n):

A) act of collective resistance.
B) sign of nonalienation in labor.
C) postmodern gesture.
D) act of individual resistance.
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Unlock for access to all 92 flashcards in this deck.
Unlock Deck
k this deck
57
How are strictly controlled workers within bureaucracies different from robots?

A) Human workers need forms of upkeep.
B) Human workers can resist and undermine the bureaucratic restraints that limit their autonomy.
C) Human workers are more reliable.
D) Human workers are cheaper.
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Unlock for access to all 92 flashcards in this deck.
Unlock Deck
k this deck
58
firms that purposely transcend national borders so that their products can be manufactured at sites all over the world are called:

A) transnational corporations.
B) sweatshops.
C) runaway shops.
D) globalization.
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Unlock for access to all 92 flashcards in this deck.
Unlock Deck
k this deck
59
How are strikes different from acts of resistance,like daydreaming on the job?

A) They are solitary.
B) They are unethical.
C) They are collective.
D) They are illegal.
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Unlock for access to all 92 flashcards in this deck.
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k this deck
60
An association of workers who organize to improve their economic status and working conditions is called:

A) a union.
B) the third sector.
C) a nonprofit.
D) a sweatshop.
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Unlock for access to all 92 flashcards in this deck.
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k this deck
61
Even in the United States,there is some degree of socialism.Name three programs that would qualify as socialism in our capitalist society.
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k this deck
62
According to the U.S.General Accounting Office,an employer that violates more than one federal or state labor law concerning wages,overtime,child labor,safety and health,or industrial regulation is classified as a(n):

A) postmodern corporation.
B) runaway shop.
C) independent contractor.
D) sweatshop.
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Unlock for access to all 92 flashcards in this deck.
Unlock Deck
k this deck
63
Why would a company outsource or contract out labor it might otherwise employ its own staff to perform?

A) Its customers demand it.
B) It is cheaper.
C) The staff available is not fully qualified.
D) It cares about quality.
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Unlock for access to all 92 flashcards in this deck.
Unlock Deck
k this deck
64
Donald Roy's classic study of the workplace called "Banana Time" showed that:

A) knowledge workers need more coffee breaks than service workers do.
B) communities of coping emerge with co-workers during coffee breaks.
C) telecommuting will destroy the sense of community among co-workers.
D) play emerges in even the most harsh and strenuous work environments.
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Unlock for access to all 92 flashcards in this deck.
Unlock Deck
k this deck
65
Barbara Ehrenreich,in her book Nickel and Dimed: On (Not)Getting By in America,found numerous ways service workers were being exploited.List and describe three of these.
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k this deck
66
How are "gold farms," such as those set up to play World of Warcraft,different from traditional sweatshops?

A) They usually meet minimum working standards for health and safety.
B) They purchase and consume virtual goods instead of material goods.
C) They may not pay much better wages, but the work is much more entertaining.
D) They exploit workers to produce virtual goods instead of material goods.
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Unlock for access to all 92 flashcards in this deck.
Unlock Deck
k this deck
67
The Industrial Revolution changed not only working conditions but also many other elements of daily life.List three.
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k this deck
68
What is a sweatshop?

A) a workplace whose workforce is composed primarily of white people in the service sector, whose jobs make them sweat
B) a workplace that manufactures sporting goods
C) a workplace that purposely transcends national borders
D) a workplace with poor working conditions, below-standard wages, and long hours
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69
The Information Revolution has changed many things about the economy,but most other aspects of life have remained unchanged.Describe two things that are not different.
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k this deck
70
What are networks of corporations,manufacturers,distributors,and consumer outlets that create products called?

A) assembly lines
B) worker co-ops
C) commodity chains
D) runaway shops
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Unlock for access to all 92 flashcards in this deck.
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k this deck
71
What are two types of individual acts of resistance and two types of collective resistance in which workers may engage to fundamentally change working conditions?
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72
Thanksgiving is one of the busiest days of the year for many soup kitchens and other groups that provide food to the homeless and the poor.It is also one of the biggest days of the year for volunteers,as many more people decide to donate their time and efforts,making them,even if just for the day,part of the:

A) third sector.
B) global commodity chain.
C) postmodern economy.
D) contingent workforce.
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k this deck
73
Identify three things from which workers,according to Karl Marx,are alienated in an Industrial or Postindustrial economy.
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74
Describe two advantages and two disadvantages to telecommuting.
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75
Describe three ways the rise of the industrial economy increased levels of stratification by class,race,and gender.
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76
Think about the process by which most athletic shoes are made.Which part of the global commodity chain for these shoes would you be most surprised to find in Indonesia?

A) the advertising firm that scripted the commercial
B) the forest where rubber trees are grown to make the elastic parts of the shoes
C) the factory where the shoes are assembled and sewed together
D) the farms where the cotton is grown
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Unlock for access to all 92 flashcards in this deck.
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k this deck
77
What term is used for the group of nonprofit organizations that are designed to run as cost-effectively as possible and to direct any earnings back into the causes they support?

A) technology firms
B) the third sector
C) multinational corporations
D) transnational corporations
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k this deck
78
Which of the following groups is engaged in contingent work?

A) independent contractors
B) teachers
C) service workers
D) knowledge workers
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k this deck
79
In "The Credential Society" sociologist Randall Collins argues that:

A) the fewer credentials a worker has, the more money he or she makes in the long run.
B) college provides a credential that can be enormously valuable over the long run.
C) high school credentials earn a worker, on average, $45,000 per year.
D) the more college credentials (degrees) a person has, the less value he or she has to society.
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80
List three of the "supersectors" that make up the American economy today.Are there any supersectors that do not involve knowledge or service work?
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