Deck 8: Interdependence and Role Relationship

Question 1

A group of typists in a clerical pool, working on different documents, are in reciprocal interdependence.

Answer 1

False

Question 2

The tightest form of interdependence is reciprocal.

Answer 2

False

Question 3

The tighter the interdependence of people, the less chance for conflict.

Answer 3

False

Question 4

The tighter the interdependence, the more damaging it is when an individual leaves.

Question 5

Tight interdependence allows groups to be more flexible.

Question 6

People in pooled interdependence should have group goals.

Question 7

Loose-cannon prototype roles have many established task elements.

Question 8

Managers should identify and reward people who are performing desirable behaviors in expanded roles.

Question 9

Group members are usually aware of their norms.

Question 10

To be accepted into a group, one must follow peripheral norms.

Question 11

A person who is a conformist is likely to be the most creative in a group.

Question 12

Meetings where people stand up are generally faster, and equally or more productive, than meetings where people sit down.

Question 13

Research indicates that supervisors are the more accurate than peers in monitoring adherence to norms.

Question 14

The "sent role" has more influence on a person than the "received role" .

Question 15

To promote interpersonal relations, an organization should locate people in close physical proximity.

Question 16

The credibility of the source is the largest determinant of whether a receiver internalizes a message.

Question 17

Power imbalance between a role sender and a role occupant tends to make communication more accurate.

Question 18

A new member of an organization is likely to be in an inclusionary role.

Question 19

Women and minorities often find it difficult to advance along the inclusionary dimension.

Question 20

To encourage new members to be innovative, an organization should design a socialization process that is random and involves investiture.

Question 21

To encourage new members to stick to existing roles, an organization should design a socialization process that is serial and involves investiture.

Question 22

A socialization process in which individuals basically learn on their own would be called random.

Question 23

If the goal is to change the individual, a socialization process should be designed that is collective, sequential, serial, and involves divestiture.

Question 24

According to equity theory, a person's perception of fairness derives from their values and needs.

Question 25

If a worker considers the outcomes he/she received from a particular situation to be unfair, it doesn't matter how fair he/she believes the procedures in the situation to have been.

Question 26

The type of interdependence that exists when people merely draw resources from a shared source is____________.

A) pooled
B) sequential
C) reciprocal
D) comprehensive

Question 27

A group of sales representatives with separate geographical territories are an example of _____________ interdependence.

A) pooled
B) sequential
C) reciprocal
D) comprehensive

Question 28

The kind of interdependence that usually does not involve direct interaction is ____________.

A) pooled
B) sequential
C) reciprocal
D) comprehensive

Question 29

The type of interdependence that you and I would have if you depend on me to finish my work before you can start on your work is____________.

A) pooled
B) sequential
C) reciprocal
D) comprehensive

Question 30

The type of interdependence that exists between two people whose work depends on each other is called____________.

A) pooled
B) sequential
C) reciprocal
D) comprehensive

Question 31

The type of interdependence that exists when a group of people who depend on each other interact directly is____________.

A) pooled
B) sequential
C) reciprocal
D) comprehensive

Question 32

An assembly line is an example of _________________ interdependence.

A) pooled
B) sequential
C) reciprocal
D) comprehensive

Question 33

The relationship between a doctor and a nurse is probably ??????_________________ interdependence.

A) pooled
B) sequential
C) reciprocal
D) comprehensive

Question 34

New product development groups are probably in ____________ interdependence.

A) pooled
B) sequential
C) reciprocal
D) comprehensive

Question 35

The kind of interdependence that is asymmetric is____________.

A) pooled
B) sequential
C) reciprocal
D) comprehensive

Question 36

As interdependence becomes greater, ____________.

A) the potential for conflict grows
B) employee turnover becomes less damaging
C) groups become more rigid and inflexible
D) individual-based reward systems become more appropriate

Question 37

The best definition of roles is____________.

A) job-related tasks shown in a job description
B) cultural norms and stereotypes
C) expectations that people hold about themselves and others
D) level in the organization's hierarchy of authority

Question 38

The parts of a person's job that are established by a company's management are called____________.

A) emergent task elements
B) established task elements
C) evaluative task elements
D) equitable task elements

Question 39

A job description is part of a person's____________.

A) emergent task elements
B) established task elements
C) evaluative task elements
D) equitable task elements

Question 40

A job in which the emergent task elements greatly outnumber the established task elements is called a____________.

A) bureaucratic prototype
B) administrative prototype
C) role difference prototype
D) loose cannon prototype

Question 41

The term that refers to basic rules of behavior is____________.

A) roles
B) expectations
C) critical incidents
D) norms

Question 42

The parts of a role that arise when the role occupant is expected to perform a particular task are ____________.

A) emergent task elements
B) established task elements
C) pivotal norm elements
D) peripheral norm elements

Question 43

The parts of a role that must be performed, but are not included in the job description are ____________.

A) emergent task elements
B) established task elements
C) pivotal norm elements
D) peripheral norm elements

Question 44

The difference between a pivotal and a peripheral norm is that pivotal norms are ___________ and peripheral norms are ____________.

A) required, optional
B) optional, required
C) required of everyone, required only of some people
D) optional, required of some people

Question 45

People who choose to accept both pivotal and peripheral norms are exhibiting____________.

A) creative individualism
B) subversive rebellion
C) open rebellion
D) conformity

Question 46

When individuals accept peripheral norms but reject pivotal ones, they are exhibiting____________.

A) creative individualism
B) subversive rebellion
C) open rebellion
D) conformity

Question 47

When individuals accept pivotal norms but reject peripheral ones, they are exhibiting____________.

A) creative individualism
B) subversive rebellion
C) open rebellion
D) conformity

Question 48

When individuals reject both peripheral and pivotal norms, they are exhibiting____________.

A) creative individualism
B) subversive rebellion
C) open revolution
D) conformity

Question 49

A person who is conforming is likely to____________.

A) make no secret of his/her rejection of the group
B) be the most productive member of the group
C) "fake" their attraction to the group
D) try to fit in, in a loyal and uncreative way

Question 50

A person who is in open revolution is likely to____________.

A) make no secret of his/her rejection of the group
B) be the most productive member of the group
C) "fake" their attraction to the group
D) try to fit in, in a loyal and uncreative way

Question 51

A person who is a creative individualist is likely to____________.

A) make no secret of his/her rejection of the group
B) be the most productive member of the group
C) "fake" their attraction to the group
D) try to fit in, in a loyal and uncreative way

Question 52

A person who is into subversive rebellion is likely to____________.

A) make no secret of his/her rejection of the group
B) be the most productive member of the group
C) "fake" their attraction to the group
D) try to fit in, in a loyal and uncreative way

Question 53

Within the communication exchange, the ____________ can be perceived by everyone.

A) sender
B) medium
C) receiver
D) message

Question 54

When a message has been distorted, it is easy to conclude that ____________ interfered in the communication process.

A) sender
B) receiver
C) noise
D) interpreter

Question 55

The most important determinant of whether a role occupant internalizes a message is____________.

A) the rewards offered by the source
B) the punishments offered by the source
C) the credibility of the source
D) the noise in the communication attempt

Question 56

All of the following are factors in determining a source's credibility EXCEPT ____________.

A) expertise
B) trustworthiness
C) consistency between words and actions
D) power

Question 57

In dealing with the SARS epidemic, Flextronic focused their internal information campaign on ____________ and ____________.

A) trust, socialization
B) consistency, communication
C) expertise, consistency
D) security, trust

Question 58

Often ____________, a language for members only, can lead to communication distortion.

A) noise
B) terminology
C) jargon
D) technicology

Question 59

The procedure through which people acquire the social knowledge and skills to assume new roles is called____________.

A) norming
B) socialization
C) orientation
D) training and development

Question 60

Socialization occurs____________.

A) when a person joins a group or organization
B) when a person moves into a new role within an organization
C) when a person is promoted
D) all of the above

Question 61

Differences between departments such as Marketing, Production, and Finance reflect the ________________ dimension of organizations.

A) functional
B) divisional
C) hierarchical
D) hypothetical

Question 62

Differences in ranks within an organization reflect the ______________ dimension of organizations.

A) functional
B) divisional
C) hierarchical
D) inclusionary

Question 63

The degree to which an employee feels him or herself to be at the center of things is reflected in the _______________ dimension of organizations.

A) functional
B) divisional
C) hierarchical
D) inclusionary

Question 64

Socialization occurs when an individual____________.

A) transfers between departments
B) is promoted
C) is hired
D) all of the above

Question 65

If an organization wants its members to take on a "caretaker's" stance about their roles, it is pursuing a ______________ response.

A) role innovation
B) role custodianship
C) role inclusion
D) role socialization

Question 66

To try to create members with a custodial response, which type of socialization program should an organization adopt?

A) collective
B) random
C) disjunctive
D) investiture

Question 67

To try to create members with a role innovation response, which type of socialization program should an organization adopt?

A) individual
B) sequential
C) serial
D) divestiture

Question 68

Putting people in groups to go through a socialization experience is an example of ____________ socialization.

A) serial
B) disjunctive
C) investiture
D) collective
E) divestiture

Question 69

A military boot camp is an example of ____________ socialization.

A) serial
B) disjunctive
C) investiture
D) collective
E) sequential

Question 70

Taking new members individually through a discrete and identifiable steps would be characterized as____________.

A) individual and sequential
B) individual and investiture
C) individual and random
D) individual and serial

Question 71

A socialization approach in which people learn by themselves would be characterized as ________________ socialization.

A) serial
B) disjunctive
C) investiture
D) divestiture

Question 72

In ____________, individuals may learn about their roles from experienced members of the organization.

A) sequential socialization
B) serial socialization
C) disjunctive socialization
D) individual socialization

Question 73

A socialization process that tries to tear a person's identity down would be called____________.

A) serial
B) disjunctive
C) collective
D) divestiture

Question 74

If the goal of a socialization program is to change the individual, then one should adopt a program that is____________.

A) individual, random, disjunctive, investiture
B) individual, sequential, serial, investiture
C) collective, sequential, disjunctive, divestiture
D) collective, sequential, serial, divestiture

Question 75

If the goal of a socialization program is to change the organization, then one should adopt a program that is____________.

A) individual, random, disjunctive, investiture
B) individual, sequential, serial, investiture
C) collective, sequential, disjunctive, divestiture
D) collective, sequential, serial, divestiture

Question 76

The theory that people make judgments about fairness in relationships by making comparisons about inputs and outputs of other people is called____________.

A) distributive justice theory
B) procedural justice theory
C) interactive justice theory
D) equity theory

Question 77

Which of the following would be considered an input under equity theory?

A) personal appearance
B) status symbols
C) pay
D) working conditions

Question 78

Which of the following would be considered an output under equity theory?

A) status symbols
B) job effort
C) health
D) training

Question 79

The term that refers to judgments that people make about whether the rewards they get from their jobs are fair, is____________.

A) distributive justice
B) procedural justice
C) interactional justice
D) trust

Question 80

The term that refers to perceptions of the interpersonal nature of the implementation of decisions, is____________.

A) distributive justice
B) procedural justice
C) interactional justice
D) trust