Deck 14: Power and Influence

Question 1

Which of the following results in losing power?

A) Strong attention to detail
B) Engaging in constructive conflict
C) Inflated view of self
D) Emotional detachment

Answer 1

C

Question 2

Influence refers to the:

A) means by which an employee becomes a leader.
B) ability of leaders to achieve organizational goals.
C) vehicle by which leaders exercise their power.
D) potential of groups to impact others behavior.

Answer 2

C

Question 3

A type of interpersonal power that gives someone the ability to punish another for his or her behavior is referred to as _____ power.

A) referent
B) coercive
C) reward
D) expert

Answer 3

B

Question 4

Which of the following individuals best represents a person with reward power?

A) Eric,the marketing head,is the deciding authority of various organizational activities and his employees have great respect for him.
B) Henry,a finance manager,often punishes his subordinates when they fail to follow the organization's rules and regulations.
C) Sonia,an executive,has a great personality and everyone in the organization respects and admires her for her intelligence.
D) Maria,a team lead,motivates her team members by giving them incentives and promotions on improved performance.

Question 5

Thomas is an executive in a firm's IT department.He has immense knowledge in IT and has come up with many technological innovations,which had helped the organization to perform its activities more efficiently.Moreover,he has the ability to solve all types of issues that arise on a daily basis with relative ease.As a result,the individuals in the organization developed great respect for him.Identify the kind of power demonstrated by Thomas.

A) Referent power
B) Reward power
C) Expert power
D) Coercive power

Question 6

Mark,an employee,belongs to the marketing department in an organization.However,he often interacts with people in all other departments including top management,which helped him improve professionally and personally.By maintaining many informal networks within the organization,he manages to get his job done more effectively than others.From this description,it can be inferred that Mark demonstrates _____ power.

A) positional
B) relational
C) referent
D) coercive

Question 7

According to Whetton and Cameron,power that comes from an individual's formal place within an organization's structure is known as _____ power.

A) positional
B) referent
C) personal
D) relational

Question 8

According to Gulati and Sytch,dependence asymmetry exists when:

A) a firm is more dependent on a business partner.
B) suppliers are less dependent on the customers.
C) customers are more dependent on a firm's products.
D) a firm and business partner are equally dependent on each other.

Question 9

_____ involves completing tasks that have been assigned but without a sense of excitement or personal buy-in.

A) Commitment
B) Empowerment
C) Compliance
D) Resistance

Question 10

Which of the following is the most preferred reaction to power?

A) Passive resistance
B) Commitment
C) Active resistance
D) Compliance

Question 11

The process of sharing power with subordinates and pushing decision making and implementation to the lowest possible level,increasing the influence and autonomy of all employees is referred to as _____.

A) commitment
B) involvement
C) disenfranchisement
D) empowerment

Question 12

Which of the following organizational factors will most likely lead to intense levels of conflicts?

A) Long-term rewards
B) Decentralized organizational structure
C) Equal power distribution
D) A competitive organizational culture

Question 13

Which of the following is a component of personal power according to Whetton and Cameron?

A) Flexibility
B) Relevance
C) Expertise
D) Visibility

Question 14

Which of the following statements best describes power?

A) It is often defined as the exercise of control and the effective use of influence.
B) It is the potential of one individual to influence the behavior of another individual.
C) It is the means or vehicle by which control is exercised.
D) It is the ability of a leader to appropriately size up a situation and to appeal to the needs of followers.

Question 15

Which of the following statements about the components of positional power is true?

A) Relevance refers to how pivotal an individual's role is in an organization.
B) Visibility gives individuals access to information.
C) Centrality allows individuals to interact with influential people.
D) Flexibility refers to the freedom to exercise judgment.

Question 16

Which of the following statements is true about hard and soft power?

A) While senior leaders exert hard power,only middle managers exert soft power.
B) Soft power is more formal and is mostly vested within the individual.
C) Hard power is based on a person's expertise as well as likability.
D) The best leaders combine elements of both hard and soft power.

Question 17

Which of the following individuals best represents a person with referent power?

A) John,the finance head,is the deciding authority on various organizational activities.
B) Harry,a marketing manager,often punishes his subordinates when they fail to follow the organization's rules and regulations.
C) Vinita,an executive,has a great personality and everyone in the organization respects and admires her for her intelligence.
D) Susan,a team lead,motivates her team members by giving them incentives and promotions on improved performance.

Question 18

Which of the following is required to sustain power?

A) Emotional detachment
B) Inflated view of self
C) Sense of entitlement
D) Willingness to use others

Question 19

A core network includes:

A) people who provide career guidance and help in obtaining visible assignments.
B) the exchange of specific job-related resources such as information and expertise.
C) people who share a common background or interest.
D) relationships that are characterized by close bonds and reciprocity.

Question 20

Employees' active resistance to power refers to:

A) pretending to agree but doing nothing.
B) doing what is asked without interest.
C) failing to do what is asked.
D) doing all that is required out of fear.

Question 21

As a response to power,compliance involves employees doing their work because they want to,not because they have to.

Question 22

Define the terms leadership,power,and influence.

Question 23

In the context of positional power,relevance is specific to those individuals who are engaged in activities that are closely aligned with an organization's priorities.

Question 24

Briefly describe the reactions to power.

Question 25

Legitimate power is the perception that someone can provide positive consequences or remove negative ones for certain behavior.

Question 26

Describe the different influence styles.

Question 27

Positional power is often more influential and effective than personal power.

Question 28

According to Joseph Nye,the best leaders always use more hard power than soft power.

Question 29

List some of the factors that are required for sustaining power.

Question 30

According to Robert Cialdini's principle of scarcity:

A) people should repay in the future what another person has done for them in the present.
B) someone will be more willing to say yes to an individual whom they like.
C) someone will follow orders based on the other person's position in the formal organizational hierarchy.
D) opportunities seem more valuable when it feels like a "once-in-a-lifetime situation".

Question 31

Which of the following styles of influence is helpful when the requestor and the other person share common goals?

A) Disengaging
B) Persuading
C) Asserting
D) Attracting

Question 32

Dependence asymmetry exists when a firm is more dependent on a business partner than a business partner is on a firm.

Question 33

In an increasingly heterogeneous workplace,differences of opinion become more apparent.

Question 34

Of the three primary styles of influence,pushing involves:

A) disengaging.
B) attracting.
C) asserting.
D) bridging.

Question 35

Building sources of interpersonal power is the final step involved in exercising power through influence.

Question 36

One way in which weaker parties can gain strength and power in organizations is through the formation of coalitions.

Question 37

Which of the following conditions in organizations tend to induce competition?

A) Unskilled employees
B) Long-term rewards
C) Disagreements
D) Abundance of resources

Question 38

Which of the following is the first step in exercising power through influence?

A) Building sources of power
B) Using specific influence principles
C) Assessing performance
D) Choosing an influence style

Question 39

Outline the different forms of interpersonal power.

Question 40

Referent power is based on the personal liking an individual has for another.