Deck 1: Management Information Systems: Concepts and Applications

Question 1

By the 1960's __________ were used to generate a limited range of pre-defined reports including income statements, balance sheets and sales reports

A)MIS
B)ERP
C)KIS
D)VB

Answer 1

MIS

Question 2

1990's saw the introduction of the _____________ information systems.

A)Strategic
B)GUI
C)Decision
D)Executive

Answer 2

Strategic

Question 3

_____________ is often called the father of computers.

A)Babbage
B)Blaise
C)Hobbyists
D)Dovis

Answer 3

Babbage

Question 4

___________ is the act of informing or the state of being informed.

A)Data
B)System
C)Management
D)Information

Question 5

Payroll Data includes wage structures, benefits, deductions and ___________.

A)Allowances
B)Bribe
C)Lose
D)Cheque

Question 6

Advantages of HR Database are______________

A)Sharing of Data
B)Improved Security
C)Data Consistency
D)All of the above

Question 7

Information systems that monitor the elementary activities and transactions of the organizations are:

A)Management-level system
B)Operational-level system
C)Knowledge-level system
D)Strategic level system

Question 8

Projections and responses to queries are information output characteristics associatedwith a(n):

A)DSS
B)MIS
C)ESS
D)TPS

Question 9

Summary transaction data, high-volume data, and simple models are information inputs characteristic of a(n):

A)DSS
B)MIS
C)ESS
D)TPS

Question 10

Which of the following individuals typically have less formal, advanced educational degrees and tend to process rather than create information?

A)Knowledge workers
B)Executives
C)System analysts
D)Data workers

Question 11

Management information systems usually:

A)Serve managers interested in weekly, monthly, and yearly results, not day-to-day activities.
B)Help managers make decisions that are unique, rapidly changing, and not easilyspecified in advance.
C)Provide managers with a generalized computing and telecommunications capacitythat can be applied to a changing array of problems.
D)Perform and record the daily routine transactions necessary to the conduct of business.

Question 12

Identifying customers and markets using data on demographics, markets, consumer behavior, and trends is an example of a(n):

A)Operational-level sales and marketing information system.
B)Knowledge-level sales and marketing information system.
C)Management-level sales and marketing information system.
D)Strategic-level sales and marketing information system.

Question 13

Deciding where to locate new production facilities is a(n) example of a manufacturing and production information system operating at the:

A)Operational level
B)Management level
C)Knowledge level
D)Strategic level

Question 14

Preparing short-term budgets is an example of finance and accounting information system operating at the:

A)Operational level
B)Management level
C)Knowledge level
D)Strategic level

Question 15

Tracking employee training, skills, and performance appraisals is an example of a human resource information system operating at the:

A)Operational level
B)Management level
C)Knowledge level
D)Strategic level

Question 16

Assembling a product, identifying customers and hiring employees are:

A)Transactions
B)Phases
C)Business processes
D)Business functions

Question 17

Information systems can facilitate supply chain management by:

A)Tracking the status of orders.
B)Rapidly communicating orders.
C)Providing product specifications.
D)Doing all of the above.

Question 18

Enterprise systems support:

A)Manufacturing processes.
B)Financial and accounting processes.
C)Human resource processes.
D)All of the above.

Question 19

Data mining cannot be done if

A)operational data has not been archived
B)earlier management decisions are not available
C)the organization is large
D)all processing had been only batch processing

Question 20

Knowledge based system supports____________ .

A)Knowledge of creation
B)Knowledge of support
C)Knowledge of Dissemination
D)All of the above

Question 21

Information systems that monitor the elementary activities and transactions of the organizations are:

A)management-level systems
B)operational-level systems
C)knowledge-level systems
D)strategic-level systems

Question 22

Projections and responses to queries are information output characteristics associated with a(n):

A)DSS
B)MIS
C)TPS
D)ESS

Question 23

Summary transaction data, high-volume data, and simple models are information inputs characteristic of a(n):

A)DSS
B)MIS
C)ESS
D)TPS

Question 24

Which of the following individuals typically have less formal, advanced educational degrees and tend to process rather than create information?

A)knowledge workers
B)executives
C)systems analysts
D)data workers

Question 25

Identifying customers and markets using data on demographics, markets, consumer behavior, and trends is an example of a(n):

A)operational-level sales and marketing information system.
B)knowledge-level sales and marketing information system
C)management-level sales and marketing information system
D)strategic-level sales and marketing information system

Question 26

Deciding where to locate new production facilities is a(n) example of a manufacturing and production information system operating at:

A)operational level
B)management level
C)knowledge level
D)strategic level

Question 27

Preparing short-term budgets is an example of a finance and accounting information system operating at the:

A)operational level
B)management level
C)knowledge level
D)strategic level

Question 28

Tracking employee training, skills, and performance appraisals is an example of a human resource information system operating at the:

A)operational level
B)management level
C)knowledge level
D)strategic level

Question 29

A person machine-systems and a highly integrated grouping of information-processing functions designed to provide management with a comprehensive picture of specific operation is called

A)DSS
B)MIS
C)IIS
D)All of the above

Question 30

Which one of the following is not an important characteristic of useful and effective information?

A)Accuracy
B)Timeliness
C)Completeness
D)Economy

Question 31

The most important reason for failure of MIS is

A)Use of improper tools for design
B)Non involvement of end-user
C)Improper specification
D)None of the above

Question 32

Select the most appropriate statement among the following

A)Operational managers make unstructured decisions
B)Middle level managers undertake long range planning
C)As the management level goes up the hierarchy of information becomes more and more summarized
D)None of the above

Question 33

Top level Managers use

A)Strategic information
B)Tactical information
C)Operational information
D)None of these

Question 34

System is an important factor of MIS. There are various types of systems. Which one of the following is not a system?

A)Physical system
B)Integrated system
C)Open system
D)Probabilistic system

Question 35

Which one of the following is not an approach for development of MIS?

A)Hierarchical approach
B)Integrative approach
C)Modular approach
D)Elective approach

Question 36

In management information system which is the correct order of the reference of activities that the manager processes?

A)Planning, organizing, staffing, coordinating, directing, controlling
B)Planning, staffing, coordinating, organizing, directing, controlling
C)Planning, organizing, staffing, coordinating, controlling, directing
D)Planning, directing, organizing, staffing, coordinating, controlling.

Question 37

Management is linked to information by

A)decisions
B)data
C)both (a) and(b)
D)None of the above.

Question 38

Which pattern reflects a pure executive form of management?

A)Functional
B)Line
C)Line and Staff
D)Committee

Question 39

Porter's value chain theory was introduced in

A)1980
B)1985
C)1990
D)1995

Question 40

If a university sets up a web-based information system that faculty could access to record student grades and to advise students, that would be an example of a/an

A)CRM
B)Intranet
C)ERP
D)Extranet

Question 41

Which of the following is not a technology driver for an information system?

A)Enterprise applications
B)Object technologies
C)Knowledge asset management
D)Collaborative technologies

Question 42

Which of the following is a deliverable of the system implementation phase in a formal system development process?

A)Technical hardware and software solution for the business problem
B)Business problem statement
C)Statement of the system users' business requirements
D)Technical blueprint and specifications for a solution that fulfills the business requirements

Question 43

The application of information to scan an organisation's environment is:

A)External communication.
B)Information overload.
C)Sensing.
D)Internal communication.

Question 44

When a bank uses information to launch a personalised credit card product this:

A)Manages risks.
B)Creates a new opportunity.
C)Adds value.
D)Reduces costs.

Question 45

When a bank uses business performance management software to monitor its performance in differences regions this:

A)Reduces costs.
B)Manages risks.
C)Adds value.
D)Creates a new opportunity.

Question 46

When a bank offers web self-service for customers to answer their questions, the primary outcome is:

A)Adds value.
B)Manages risks.
C)Reduces costs.
D)Creates a new opportunity.

Question 47

The general transformation cycle for information is:

A)Information to data to knowledge.
B)Knowledge to data to information.
C)Data to knowledge to information.
D)Data to information to knowledge.