Deck 2: Organizational Behavior
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Deck 2: Organizational Behavior
1
A worker who feels a personal stake in the company and whose ideas are valued by the company will likely
A)perform poorly.
B)perform well when a supervisor is present but perform poorly when alone.
C)perform well.
D)perform poorly when a supervisor is present but perform well when alone.
A)perform poorly.
B)perform well when a supervisor is present but perform poorly when alone.
C)perform well.
D)perform poorly when a supervisor is present but perform well when alone.
perform well.
2
Instructing employees on specific parts of the job that they may not have experience with is called
A)performance appraisal.
B)leadership.
C)job analysis.
D)training.
A)performance appraisal.
B)leadership.
C)job analysis.
D)training.
training.
3
Which of the following will be best at decreasing job stress?
A)finding a job that is not challenging
B)engaging in meaningful leisure activities outside of work
C)"sucking it up" and just doing the job
D)focusing on work demands at the expense of getting adequate sleep
A)finding a job that is not challenging
B)engaging in meaningful leisure activities outside of work
C)"sucking it up" and just doing the job
D)focusing on work demands at the expense of getting adequate sleep
engaging in meaningful leisure activities outside of work
4
Factors other than satisfaction that impact one's decision to leave a current job include all of the following EXCEPT:
A)labour market conditions
B)length of tenure with the organization
C)organizational citizenship behavior
D)expectations about alternative job opportunities
A)labour market conditions
B)length of tenure with the organization
C)organizational citizenship behavior
D)expectations about alternative job opportunities
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5
Which one of the following would not be considered a human skill in Katz's structure?
A)decision making.
B)communicating
C)resolving conflicts
D)working as part of a team
A)decision making.
B)communicating
C)resolving conflicts
D)working as part of a team
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6
Mr. Bilal is late for work each day by about ten minutes. How would attribution theory describe this behaviour?
A)it shows consensus.
B)it shows similarity.
C)it shows reliability.
D)it shows consistency
A)it shows consensus.
B)it shows similarity.
C)it shows reliability.
D)it shows consistency
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7
Maslow's "basic needs" are also known as _____.
A)social needs
B)esteem needs
C)safety needs
D)physiological needs
A)social needs
B)esteem needs
C)safety needs
D)physiological needs
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8
Under Herzberg's theory, factors causing dissatisfaction is called _____.
A)demotivators
B)negative stimuli
C)hygiene factors
D)defectors
A)demotivators
B)negative stimuli
C)hygiene factors
D)defectors
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9
Who propounded X and Y theory of motivation
A)maslow
B)f. herzberg
C)alderfer
D)mcgregor
A)maslow
B)f. herzberg
C)alderfer
D)mcgregor
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