Deck 2: Business Processes, Information Systems, and Information

Question 1

An information system is defined as the IT products that are used to produce information.

Answer 1

False

Question 2

A business process need not use information systems.

Answer 2

True

Question 3

The printer connected to a PC is an example of software.

Answer 3

False

Question 4

A system is a group of components that interact to achieve some purpose.

Question 5

Most businesses choose not to standardize business processes in order to avoid inconsistencies in results.

Question 6

An information system consists of three components -hardware, software, and data.

Question 7

All repositories are databases.

Question 8

The five components of information systems are common to all information systems, from the smallest to the largest.

Question 9

The people in the information system framework include only the users of a system and not those who operate and service the computers.

Question 10

Data acts as a bridge between the machine side and the human side of an information system.

Question 11

The scope of business processes and information systems that support them overlap, but they are different.

Question 12

When you use a computer to write a class report, the paragraphs of the report are considered to be an example of the data component of an information system.

Question 13

Hardware and people represent the actor roles in information systems.

Question 14

All information systems include a computer.

Question 15

A business process is a sequence of activities for accomplishing a function.

Question 16

Hardware and software are the only costs of a new information system.

Question 17

Both programs and procedures are instructions.

Question 18

According to the five-component framework, programs tell humans what to do, and procedures tell the machines what to do.

Question 19

Standardized business processes reduce risks.

Question 20

A company's security protocol for logging into systems would be an example of the procedure component of an information system.

Question 21

Two people can perceive the same data but conceive different information from it.

Question 22

As information is conceived personally, everyone always disagrees about everything.

Question 23

Information is knowledge derived from recorded facts and figures.

Question 24

Dynamic processes are formally defined processes.

Question 25

Information is internal, subjective, and can be different for all users.

Question 26

Data is subjective.

Question 27

Good information is based on data that is accurate, timely, and easy to use.

Question 28

A statement that the average daily wage of all the construction workers in Nevada is $250 is an example of information.

Question 29

Data that is too coarse is highly detailed.

Question 30

The average temperature in New York during a particular month of the year is an example of information.

Question 31

Control is critical in structured processes.

Question 32

Data that is too fine-grained is too highly summarized.

Question 33

Data that is too coarse cannot be subdivided into its constituents.

Question 34

Data must be accurate in order to improve the quality of information.

Question 35

Information and data are the same.

Question 36

Information systems are supportive rather than prescriptive in structured processes.

Question 37

Processed information is data.

Question 38

The minimum temperature on a particular day in New York is an example of information.

Question 39

Data is information presented in a meaningful context.

Question 40

Data which is easy to use results in better comprehension and thus produces better quality information.

Question 41

What do rectangles with rounded corners in the BPMN model denote?

A) decisions
B) repositories
C) activities
D) data flow

Question 42

The efficient use of resources does not matter in dynamic processes, as they change so fast that over time, it is not possible to measure their efficiency.

Question 43

Effectiveness is an important characteristic of both structured and dynamic processes.

Question 44

In the BPMN model, the notation of a plus sign enclosed in a small box signifies the ________.

A) flow of the data that is named on an arrow
B) details of the activity that are documented elsewhere
C) action flow that is named on an arrow
D) beginning and end of the business process

Question 45

In the BPMN model, a circle with a darkened border represents ________.

A) decisions
B) the start of the business process
C) the end of the business process
D) activities

Question 46

Dynamic processes are unstructured.

Question 47

A(n)________ is a sequence of activities for accomplishing a function.

A) task
B) information system
C) business process
D) repository

Question 48

Business intelligence systems enable teams to gather intelligence needed to support decisions within a dynamic process.

Question 49

Standardized business processes ________.

A) lack scalability
B) enable the business to enforce policies
C) produce inconsistent results
D) increase risks

Question 50

Changes to dynamic processes are slow, made with deliberation, and are difficult to implement.

Question 51

Effectiveness means accomplishing a process with minimum resources.

Question 52

Using social networking sites to generate buzz about next season's product line is an example of a structured process.

Question 53

A dotted arrow in the BPMN model represents the ________.

A) flow of the data that is named on the arrow
B) flow of action
C) swimlanes
D) beginning and end of the business process

Question 54

Decisions in the BPMN model are represented by ________.

A) diamonds
B) rectangles
C) rectangles with rounded corners
D) circles

Question 55

The actors in a dynamic process collaborate and give each other feedback.

Question 56

Human intuition plays a big role in a dynamic process.

Question 57

Innovation is not expected in structured processes, whereas innovation is required in dynamic processes.

Question 58

A(n)________ consists of hardware, software, data, procedures, and people that interact together to produce information.

A) function
B) end-user
C) repository
D) information system

Question 59

A solid arrow in the BPMN model represents the ________.

A) beginning and end of the business process
B) flow of data
C) flow of action
D) swimlanes

Question 60

Recording final grades is a(n)________ ,whereas filling out the grade reporting form is a(n)________.

A) business process; activity
B) activity; business process
C) activity; task
D) task; business process

Question 61

Which of the following is an actor in the five-component framework of an information system?

A) software
B) procedures
C) data
D) hardware

Question 62

You have written a five-paragraph essay on "Crisis Management" using Microsoft Word. In this case, each paragraph of the report is an example of ________, while Microsoft Word is an example of ________.

A) software; hardware
B) an activity; an actor
C) data; software
D) a structured process; a dynamic process

Question 63

Which of the following refers to recorded facts and figures?

A) data
B) information
C) procedures
D) policies

Question 64

The U.S. Census Bureau conducts a census to check the population of first-generation immigrants living in the U.S. It conducts the census twice and arrives at different results (first census -45 million; second census -47 million). Hence, the data acquired from the research will affect the quality of information because it ________.

A) is too fine-grained
B) is too coarse-grained
C) lacks timeliness
D) is inaccurate

Question 65

The average price of a movie ticket in the U.S. is $8. This is an example of ________.

A) data
B) information
C) metadata
D) value

Question 66

A storage disk is an example of which of the following components of an information system?

A) procedures
B) data
C) software
D) hardware

Question 67

Customers' names, numbers, and addresses are an example of the ________ component of an information system.

A) process
B) data
C) software
D) hardware

Question 68

WordPerfect, a word-processing program, is an example of a ________.

A) data set
B) procedure
C) software
D) DBMS

Question 69

A company's ________ serve(s)as instructions for users to use and access data.

A) activities
B) hardware
C) procedures
D) repositories

Question 70

In an office, a(n)________ is an information system.

A) air-conditioner
B) projector
C) telephone
D) conference room schedule

Question 71

What is the primary difference between data and information?

A) Information is processed to get data.
B) Data is processed to get information.
C) Data, unlike information, is related to hardware.
D) Information, unlike data, is a component of an information system.

Question 72

________ function(s)as a bridge between the human side and the machine side of the information system framework.

A) Data
B) Hardware
C) Procedures
D) People

Question 73

A movie ticket at a theatre in L.A. costs $40. This is an example of ________.

A) data
B) information
C) software
D) an activity

Question 74

Which of the following is an example of software?

A) a Blu-ray Disc
B) a Pentium 4 processor
C) a Mac operating system
D) an Xbox 360 controller

Question 75

Which of the following is an example of the procedure component of an information system?

A) a company's network security protocol for logging in
B) a file containing the names of a company's clients
C) a file containing information about a company's history
D) the software and hardware used by a company

Question 76

Which of the following is a human factor that influences information quality?

A) data accuracy
B) ease of use
C) timeliness
D) knowledge

Question 77

________ is knowledge derived from recorded facts and figures.

A) Data
B) Information
C) Value
D) Cognition

Question 78

A company's information system discovers a customer's poor credit history only after certain goods have been shipped to him. The information produced, as a result, was not useful because the data was ________.

A) inaccurate
B) too fine-grained
C) too coarse-grained
D) ill-timed

Question 79

________ function(s)as instructions for hardware in an information system.

A) Software
B) Activities
C) Procedures
D) Data

Question 80

A file that contains records of millions of clicks on a Web page is ________ for an analysis of revenue generated by different page designs.

A) easy to use
B) too fine-grained
C) too coarse-grained
D) ill-timed