Deck 2: Investigating System Requirements

Question 1

Beginning analysts often underestimate how much there is to learn about the work the users perform.

Answer 1

True

Question 2

A good way to remember the details of an interview is to use a tape recorder.

Answer 2

False

Question 3

A synchronization bar in an activity diagram allows multiple agents or actors to participate in a workflow in separate rows.

Answer 3

False

Question 4

FURPS and FURPS+ are synonymous.

Question 5

A decision point within an activity diagram may be shown with an activity symbol.

Question 6

Before gathering detailed information,and analyst identifies every type of stakeholder.

Question 7

When observing business processes,it is not necessary to observe all the processes at the same level of detail.

Question 8

A fact finding user interview can usually be completed in one comprehensive session.

Question 9

Sometimes a narrative description is the best form to use for recording information.

Question 10

The term "I'll know it when I see it" applies to one valid way to get requirements definition.

Question 11

The reason an analyst uses many different models is that each relates to a different aspect of the system.

Question 12

A key reason that modeling is important in system development is the complexity of describing information systems.

Question 13

Core Process 3 involves defining in great detail what the information system needs to accomplish in order to provide the organization with the desired benefits.

Question 14

If the analysts understand the major business processes,it is not usually necessary to create a comprehensive list of all business processes.

Question 15

In the RMO CSMS project,customers are not considered stakeholders because it is not feasible to interview them or use them in the project activities.

Question 16

The first and most important step in preparing for an interview is to determine who should be involved.

Question 17

Systems analysis involves the creation of logical models.

Question 18

It is a good idea to observe user processes so that the analyst will know exactly how to build the functions into the new system.

Question 19

Asking about error conditions usually is done in later interviews after the analyst understands and documents the basic processing requirements.

Question 20

Reviewing existing documentation is a good idea for analysts because it is a dependable source of accurate policies and procedures.

Question 21

What do we call the person or group who provides funding for the development of the new system?

A)Oversight committee
B)Client
C)​Board of directors
D)​Department head

Question 22

The group that provides direction for the configuration of the new system in the existing computing environment are called _______.

A)Technical stakeholders
B)Support staff
C)​System programmers
D)​Operational stakeholders

Question 23

Diagrams and schematic representations of some aspect of a system are examples of a ______ model.​

A)logical
B)​graphical
C)​mathematical
D)​textual

Question 24

Questionnaires can be useful in information gathering when users _____.

A)are widely distributed geographically
B)need prompting to respond to questions​
C)​are not well-informed
D)​do not have time for interviews

Question 25

Which of the following items is NOT a part of the application architecture?​

A)software
B)​programming languages and development tools
C)​user-interface technology
D)​virtual private networks

Question 26

The term technology architecture refers to

A)the software resources which make up the information systems
B)​the hardware, network, and system software
C)​the combination of information systems and the hardware infrastructure
D)​the configuration of the old technology and new technology within an organization

Question 27

Which of the following describes what the system is required to do?​

A)Functional requirements
B)​General requirements
C)​User requirements
D)​Nonfunctional requirements

Question 28

What does the Acronym UML stand for?​

A)User Modification Language
B)​Unified Modeling Language
C)User Mode Listings
D)​Unix Modeling Language

Question 29

Persons who regularly interact with the system as part of their jobs are called _______.

A)user stakeholders
B)client stakeholders
C)​operational stakeholders
D)​executive stakeholders

Question 30

_______ requirements are characteristics of the system other than the business procedures it must support.​

A)System
B)​Physical
C)​Nonfunctional
D)​Implementation

Question 31

A series of formulas that describe technical aspects of a system is a(n)model.​

A)textual
B)​descriptive
C)​graphical
D)​mathematical

Question 32

​The term _______ refers to all the people who have an interest in the successful implementation of the system.

A)users
B)​clients
C)managers
D)​stakeholders

Question 33

_______ requirements are most often documented in graphical and textual models.​

A)Security
B)​Nonfunctional
C)​Technical
D)​Functional

Question 34

Clients play what role in the development of the new system?

A)Develop the project plan
B)​Fund the project
C)​Define business processes
D)​Lead the project team

Question 35

A representation of some aspect of the system being built is a _______.​

A)requirement
B)​technique
C)​model
D)​user interface

Question 36

_______ requirements are based on the procedures and rules that the organization uses to run its business.​

A)Physical
B)​Functional
C)​Logical
D)​System

Question 37

Application architecture is used to refer to

A)the organization and configuration of all software solutions into information systems
B)​the application of the information system to solve business problems
C)the architectural structure of the subsystems within a software application​
D)​the relationship between software applications and the areas of the organization that they support

Question 38

The S in the FURPS acronym stands for _______.​

A)Screen and reporting requirements
B)​Software requirements
C)​System requirements
D)​Security requirements

Question 39

What type of stakeholders are those that do not use the system on day to day tasks,but use information,such as reports,from the system.

A)Business stakeholders
B)​Client stakeholders
C)​External stakeholders
D)​Executive stakeholders

Question 40

The P in the FURPS acronym stands for _______.​

A)Physical requirements
B)Performance requirements
C)People requirements​
D)​Processing requirements

Question 41

The strength of closed-ended questions is that they ____.

A)invite discussion and elaboration​
B)​limit answers to a set of choices
C)​speed up the interview process
D)​are easier for the users to answer

Question 42

Questionnaires can be used to ask questions that _______.

A)determine user opinions
B)​determine the stakeholders
C)​define system functions
D)​detail user procedures

Question 43

Asking many detailed,probing questions during an initial interview usually _______.

A)makes the users uncomfortable
B)​is necessary to understand the business process 
C)​can wait until follow-up interviews
D)indicates that the analyst does not understand the business

Question 44

Every successful interview requires ____.​

A)open-ended questions
B)​preparation
C)​an activity diagram
D)finding the exception conditions

Question 45

The most important step in preparing for an interview is to _______.​

A)determine the correct users
B)build a list of questions
C)​establish an objective
D)​determine the project team members

Question 46

Which of the following is normally the most time-consuming and resource-expensive operation?

A)Building prototypes
B)​Observing business processes
C)​Researching vendor solutions
D)​Interview stakeholders

Question 47

Looping in an activity diagram is best represented using what?​

A)synchronization bars
B)​decision points
C)​activity ovals
D)​lines with arrowheads

Question 48

____ is an important part of each interview.

A)Follow-up
B)​Review of the requirements models
C)​An agenda
D)​Finalize processing decisions

Question 49

Questions that have a simple,definitive answer are called _______ questions.

A)true/false
B)​close-ended
C)​open-ended
D)multiple choice

Question 50

The "+" in FURPS+ includes which of the following types of requirements? (choose two)

A)Supportability requirements
B)Performance constraints
C)​Reliability constraints
D)​Nonfunctional requirements
E)Design constraints
F)User interface requirements

Question 51

Workflows can be documented using _______.​

A)swimlanes
B)​use case diagrams
C)​class diagrams
D)activity diagrams

Question 52

One important reason for prioritizing requirements is to _______.​

A)assign work within an iteration
B)​speed up the project
C)​avoid confusing the users
D)​avoid scope creep

Question 53

_______ is an important part of the follow-up after an interview.​

A)Establishing documentation guidelines
B)​Building models
C)​Making copies of everyone's notes
D)​Setting the time for the next meeting

Question 54

As part of the interview process,any unresolved issues should be _______.​

A)noted in the analyst's meeting notes
B)​given a tentative resolution
C)brought to the attention of the appropriate manager
D)​put on an open-items list

Question 55

One of the dangers in researching vendor solutions is that users and analysts  _______.​

A)may discover and desire too many unimportant "bells and whistles"
B)may not understand the vendor solution
C)​may discover different methods to perform business processes
D)may want to buy one of these solutions prematurely

Question 56

During a fact-finding interview,an important guideline is ____.

A)to include as many users as possible
B)​not to waste project time by including too many analysts
C)​to probe to get sufficient details
D)​to include the client in important decisions

Question 57

One way to show multiple,independent alternative paths within an activity diagram is with a _______.​

A)synchronization bar
B)swimlane
C)​decision diamond
D)activity oval

Question 58

Which are the major business themes that guide analysts in fact finding activities? (chose 3)​

A)What are the business processes?
B)Who performs the business processes?
C)​How are the business processes performed?
D)What are the objectives of a business process? (What should it accomplish?) ​
E)What is produced by the business process?
F)What information is needed?

Question 59

The term "I'll know it when I see it" refers to what method of requirements definition.​

A)Questionnaires
B)User interviews​
C)Observing business procedures
D)​Collecting active user comments

Question 60

Which of the following statements is correct about questionnaires?

A)Questionnaires are well suited to help you learn about processes, workflows, or techniques.
B)Stakeholders always return questionnaires that contain many open-ended questions.​
C)​Questionnaires have a limited and specific use in information gathering.
D)​Questionnaires are the most frequently used method to gather user information.

Question 61

Which two of the following are activities of Core Process 3? (choose two)​

A)Gather detailed information
B)​Plan the project iterations
C)​Build an iteration schedule
D)​Define test data
E)Develop user-interface dialogs​ 
F)Develop architectural structure

Question 62

Persons who have an interest in the successful implementation of the new system are called _______.​

Question 63

_______ requirements describe operational characteristics related to measures of workload such as throughput and response time.​

Question 64

_______ requirements describe the dependability of a system such as service outages and incorrect processing.​

Question 65

The R in the FURPS acronym stands for _______.​

Question 66

_______ requirements describe how access to the software application will be controlled and data will be protected.​

Question 67

_______ requirements describe interactions between systems,e.g.the method of communication between one system and another system.​

Question 68

What are the two primary benefits of reviewing the documentation of existing inputs,outputs,and procedures.(choose 2)​

A)Have a repository of existing documentation
B)​Obtain a preliminary understanding
C)​Encourages the users to prepare for interviews
D)​Help build models of existing procedures
E)Ensure complete documentation of procedures​
F)Serve as visual aids in interview discussions

Question 69

Core Process 3 is called "Discover and understand details."  Another term that is used to describe these activities is _______ activities.​

Question 70

Persons within an organization who have a significant interest in its operation are _______ stakeholders.​

Question 71

Persons outside an organization's control who interact with the system or who have an interest in its operation are called _______ stakeholders.​

Question 72

Questions that encourage discussion are called ____________________ questions.​

Question 73

Two benefits of researching vendor solutions include _______ and ______.(Choose two)​

A)encouraging the users to buy a vendor solution immediately
B)​helping analysts discover state of the art solutions
C)​helping users generate new ideas for business functions
D)speeding up the development project​
E)​informing senior management about competitors
F)reducing the risk of implementing a new system

Question 74

Questions that have a simple,definitive answer are called ____________________ questions.​

Question 75

Use case diagrams,class diagrams,sequence diagrams are all examples of standard modeling method?​

Question 76

The U in the FURPS acronym stands for _______.​

Question 77

_______ requirements describe how a system is configured,monitored,maintained,and updated.​

Question 78

The P in the FURPS acronym stands for _______.​

Question 79

_______ requirements describe operational characteristics related to users such as work procedures and online help.​

Question 80

_______ requirements describe constraints such as programming languages,tools,and communication protocols for distributed portions of the system.​