Question 1

A case manager wants to communicate with her clients on a regular basis by sending short messages that encourage health promotion tips. The tool best suited for this task is:&#10;A) Facebook.&#10;B) e-mail.&#10;C) microblogging.&#10;D) Second Life.

Accepted Answer

Clients may benefit from short, directed messages; thus microblogging (a form of short messages) is the most appropriate. The other choices (Facebook, e-mail, and Second Life) are not appropriate for sending short messages.

Question 2

Who is most likely to seek health information from social network sites?&#10;A) Individuals about to undergo surgery&#10;B) Those seeking reviews and information about prescription drugs&#10;C) Those living with chronic conditions&#10;D) Individuals learning about friends' diseases or medical conditions

Accepted Answer

The text states that caregivers and those with chronic conditions are the groups of people most likely to seek health information from social network sites.

Question 3

Which group is allowed to share personal health information on social media sites?&#10;A) Providers who monitor the social media site&#10;B) Healthcare providers on the site&#10;C) Patients/consumers&#10;D) Hospital registration clerks

Accepted Answer

Healthcare providers are not allowed to share this information, but patients/consumers are not restricted.

Question 4

Which is an example of apomediation?&#10;A) Healthcare providers tell patients not to use Facebook for healthcare advice.&#10;B) Healthcare providers direct patients to high-quality information on the web.&#10;C) Healthcare providers state that only their web portal should be used by patients.&#10;D) Healthcare providers direct patients to websites in which they have a financial interest.

Accepted Answer

Apomediation means standing by patients and guiding or directing them to quality information, rather than standing between patients and the web.

Question 5

Healthcare providers should friend patients only if:&#10;A) they have been their patients for at least 5 years.&#10;B) the patients ask them to be a friend.&#10;C) the patients have a chronic disease.&#10;D) they understand their social media policy at work.

Accepted Answer

There is no law prohibiting friending patients. Professional guidelines and social media policies should outline the instances when friending is possible.

Question 6

In the future, social media in healthcare is likely to be:&#10;A) nothing at all. It has gone too far already.&#10;B) minimally used only by &#34;geeks.&#34;&#10;C) widely used and deeply integrated.&#10;D) static, as people return to in-person and lower-technology means of communication.

Accepted Answer

Social media's reach continues to expand, even to areas and demographics traditionally underserved. Social media is already deeply integrated into the "tapestry" of healthcare, and is likely to continue to be increasingly so.

Question 7

SERMO for MDs and ANA's NurseSpace are two examples of what kind of social media structure?&#10;A) Advocacy Group-Consumer&#10;B) Consumer-Consumer&#10;C) Provider-Consumer&#10;D) Provider-Provider

Accepted Answer

SERMO and NurseSpace exemplify social media resources meant to connect providers with other providers in order to exchange experiences and clinical information.

Question 8

Social media tools include: (Select all that apply.)&#10;A) social networks and microblogging.&#10;B) wikis and blogs.&#10;C) desktop computers.&#10;D) video and picture sharing.&#10;E) medical reference websites.

Accepted Answer

Social media is focused on not only connecting and collaborating with others but also sharing user-generated material of all types. While a desktop computer may assist a person to discover social media tools, it is not a social media tool in and of itself. Medical reference websites are static and noninteractive in nature, not tools of social media.

Question 9

Using social media tools for research purposes helps: (Select all that apply.)&#10;A) create new business cases for former &#34;orphan&#34; diseases.&#10;B) recruit patients.&#10;C) identify new variables to study.&#10;D) provide insight into the patient's experience.&#10;E) promote data-sharing and communication within a disease population.

Accepted Answer

Using social media tools for research purposes helps to recruit patients, identify new variables to study, provide insight into the patient's experience, and offer a way to disseminate data and information quickly within a targeted population. Social media used in research can help fill the gap for orphan diseases that do not make good cases in the current pharmaceutical business model.

Question 10

Social media policies should contain: (Select all that apply.)&#10;A) guidance on acceptable behavior.&#10;B) methods for handling unacceptable behavior.&#10;C) a prohibition on using social media within the office environment.&#10;D) penalties for misuse.&#10;E) a statement to promote ethical behavior.

Accepted Answer

Social media polices should contain guidance on acceptable behavior, methods for handling unacceptable behavior, and a statement that promotes ethical behavior. Imposing penalties for misuse should be discussed on a case-by-case basis. And in general social media does not need to be prohibited within the office environment, as long as its proper use is understood.

Deck 13: Social Media Tools for Practice and Education