Deck 11: Managing Human Resources

Question 1

In organisation that rely more on employee information, creativity, knowledge and service rather than on production machinery, success depends on the ability to manage human capital.

Answer 1

True

Question 2

Managers use activities such as career development, rewards and recognition, human capital strategy and so on, to increase human capital capabilities that drive higher performance in key areas such as innovation or customer service.

Answer 2

True

Question 3

In the new social contract between organisation and employee, the employee could contribute ability, education, loyalty and commitment and expect in rerun that the company would provide wages and benefits, work, advancement and training throughout the employee's working life.

Answer 3

False

Question 4

An employee brand is similar to a product name except that rather than promoting a specific product, its aim is to make the organisation he/she works at seem like a highly desirable place to work.

Question 5

The field of HRM is constantly changing, thus some of the important HRM issues in today's business environment are blind hiring, branding the company as an employers of choice, fast track hiring, and acquiring organisations to obtain talent.

Question 6

Blind hiring focuses managers on an applicant's job skills and performance rather than educational credentials, appearance, or prior experience.

Question 7

Employer-branding campaigns are like marketing campaigns to 'sell' the company and attract the best job candidates.

Question 8

By anticipating future human resource needs, the organisation can prepare itself to meet competitive challenges more effectively than organisations that react to problems only as they arise.

Question 9

Realistic job previews (RJPs) contribute to greater employee satisfaction and lower turnover because they facilitate matching individuals, job and organisations.

Question 10

A recent Global Recruiting Trends report suggests that HR recruiters are becoming less social, mobile, and data-driven.

Question 11

Assessment centre is used to select individuals with high managerial potential based on their performance on a series of simulated managerial tasks.

Question 12

Asking about the origin and ancestry/ethnicity of an applicant during an interview is seen as an inappropriate question for a manager/recruiter to ask.

Question 13

Some benefits required by law include superannuation contributions, holiday pay and workers' compensation.

Question 14

In the new social contract between organisations/employers and employees, employers offer the following except:

A) creative development opportunities
B) lateral career moves; incentive compensation
C) challenging assignments
D) information and resources; decision making authority
E) routine jobs

Question 15

Which of the following aims to make the organisation seem like a highly desirable place to work?

A) employer brand
B) wages and salaries
C) fast-track hiring
D) recruitment policy
E) induction

Question 16

Important HRM issues in today's business environment include the following except:

A) blind hiring
B) branding the company as an employer of choice
C) fast-track hiring
D) acquiring organisations to obtain talent
E) promoting from within an organisation

Question 17

Colby is Renee's supervisor and is preparing her annual performance appraisal. Although Renee has missed several work deadlines over the past few months, Colby is impressed with Renee because she is very enthusiastic about her job, has a very positive personality and is well-liked by her co-workers, and has an impeccable style and always dresses very professionally. Because of this, Colby gave Renee high marks across the board on her performance appraisal. What performance evaluation error did Colby succumb to?

A) halo effect
B) favouritism
C) homogeneity
D) leniency
E) stereotyping

Question 18

Some important HRM issues today are _____________________, branding the company as an employer of choice, fast track hiring, and acquiring organisations to obtain talent.

Question 19

A(n) _________________________ is a type of interview where the interviewer asks broad, open-ended questions and permits the applicant to talk freely with minimal interruption, in an attempt to bring to light information, attitudes and behavioural characteristics.

Question 20

___________________________ is used to select individuals with high managerial potential based on their performance on a series of simulated managerial tasks.

Question 21

In developing talent, ______________________ is a term that describes learning informally from others by using social media tools.

Question 22

A(n) ________________________________ is a process that calculates and compares individual employee performance using metrics like their capabilities and outputs to aid decision making for accountability, rewards, and dismissals.

Question 23

Skill-based pay system is also called __________________________.

Question 24

Superannuation contributions, holiday pay and workers' compensation, salary packaging or on-site day care are examples of _______________________.

Question 25

List the three key elements of the strategic approach to Human Resource Management (HRM)

Question 26

List the three broad HRM activities.

Question 27

What is the Gig Economy, and how is it impacting employment?

Question 28

List the types of training and development programs that can be used by an organisation to develop talents.

Question 29

Define compensation and list the two types of wage and salary systems.

Question 30

What is job analysis? How does it work and why is it important in HRM?

Question 31

Explain how the 360-degree feedback and the performance review ranking system work.

Question 32

Write a brief essay describing how you will undertake human resource planning as an HR manager.