Question 1

A study conducted using 837 business school graduates with varying years of experience found they spent over one-fourth of their time at work writing.

Accepted Answer

Various studies on workplace activities have shown that professionals, including business school graduates, spend a significant portion of their time on communication tasks, including writing emails, reports, and proposals, which can easily account for over one-fourth of their work time.

Question 2

The writes should use words such as claim, allege, problem, damage and regret to convey the seriousness of the letter.

Accepted Answer

These words can convey seriousness, but they can also imply uncertainty or negativity, which may not always be appropriate depending on the context of the letter.

Question 3

If the writer chooses the direct strategy, the introduction of a letter should take as long as needed to orient the reader so they can know what to expect in the remaining part of the letter.

Accepted Answer

The direct strategy in writing, especially for business or formal communication, involves getting straight to the main point or purpose of the letter in the introduction, without unnecessary delay. This strategy is used to immediately inform the reader of the main message, ensuring clarity and efficiency.

Question 4

The indirect letter begins with a buffer.

Accepted Answer

In the indirect approach for writing letters, especially in business or sensitive communications, it typically starts with a buffer—a neutral or positive statement intended to ease the recipient into the message before delivering the main point or bad news.

Question 5

Announcements are considered which type of memorandum?&#10;A) requests&#10;B) guidelines&#10;C) regulations&#10;D) notifications

Accepted Answer

Announcements are considered notifications as they inform recipients about new information or updates.

Deck 5: The Industrial Revolution and Scientific Management