Deck 11: Police and Their Clients

Question 1

What is meant by police-community relations?

Answer 1

The police are needed to handle emergencies, maintain order, regulate traffic, and promote a sense of security within a community. To accomplish this, the police must be an integral part of the community. The police can best serve the community when they are regarded as part of the community both by the residents and by themselves. Police-community relations must be two-way partnerships. The legitimacy of the police depends on broad and active public acceptance and support. There are many ways in which the goal of strengthening police-community relations can be reached.

Question 2

What have the police done to improve their relationship with the community?

Answer 2

Police departments across the country have implemented various programs to improve police-community relations. As part of this effort, they have created numerous special programs to assist with the challenges faced by various populations. An example of one such program is Triad, a partnership between the police and senior citizens to address specific problems seniors encounter with safety and quality-of-life issues. Triad was started by the International Association of Chiefs of Police (IACP) in cooperation with AARP and the National Sheriffs'
Association (NSA). Triads are involved in training police officers to interact with seniors and advising departments on various programs.

Question 3

What are some identifiable issues the police face when dealing with the mentally ill?

Answer 3

The calls involving people with mental illness can be some of the most dangerous that officers face. Often the calls come from family members who have tried to handle the situation themselves but find they are unable to do so. Other times officers encounter mentally ill persons when they are causing a disruption in public and a citizen calls the police, and sometimes officers observe individuals acting strangely in public. Often, the mentally ill person is in the process of committing a crime. In these situations, officers have several difficult decisions to make. First, they must decide if the person needs to be restricted in some way. If they can calm the individual down so that the person is not a danger to himself or herself or others, they may leave the individual where that person is or with family. If they cannot safely leave the person, the officer can take him or her to jail or a mental health facility. Since police officers are limited in what they can do with people who are acting strangely, they frequently have to use creative problem solving in these situations.

Question 4

How does Crime Stoppers obtain citizen cooperation?

Question 5

How have the demands increased on law enforcement in response to domestic violence?

Question 6

The relationships police departments have with the citizens they serve are an important part of keeping the community safe. Inherent in these relationships are human relations: the relationships people have with each other; police public relations: the activities police engage in to improve their image, and police-community relations: human and public relations between the police and community.
The individual officer has the most influence in police-community relations because officers are the individuals within the department who come into contact with the public on a regular basis.
This scenario focuses on the relationship between the police and the community they serve.
Johnstonboro has a mid-sized suburban police department. The department has been in the news lately due to some high-profile arrests and use of force complaints related to interactions between police officers and minorities in the community. Some community members have been very outspoken about the levels of force used when arresting people. Two weeks ago, 75 community members marched to city hall and protested against the police and the local government

-Who is the most important person in the police department, in terms of improving police-community relations?

A) the individual police officer
B) the mayor
C) the highest-ranking officer just beneath the chief
D) the captain in charge of training

Question 7

The relationships police departments have with the citizens they serve are an important part of keeping the community safe. Inherent in these relationships are human relations: the relationships people have with each other; police public relations: the activities police engage in to improve their image, and police-community relations: human and public relations between the police and community.
The individual officer has the most influence in police-community relations because officers are the individuals within the department who come into contact with the public on a regular basis.
This scenario focuses on the relationship between the police and the community they serve.
Johnstonboro has a mid-sized suburban police department. The department has been in the news lately due to some high-profile arrests and use of force complaints related to interactions between police officers and minorities in the community. Some community members have been very outspoken about the levels of force used when arresting people. Two weeks ago, 75 community members marched to city hall and protested against the police and the local government

-Of the following, what is one of the best ways to improve relationships between police and minority groups?

A) Have an adequate representation of minorities.
B) Require all officers to learn phrases from the languages of minorities.
C) Keep open lines of communication between official representatives of the minority community.
D) Operate citizen police academies.

Question 8

What Would You Do?
You are a police officer in the Johnstonboro police department. Last week one of your fellow officers was attacked by a Hispanic member of the community while she was fueling up her squad car. The suspect was arrested and claimed he attacked the officer because cops are always hassling him and his friends.
Your police chief has assigned you the task of improving police-community relations with the Hispanic population in your community. You have been given full responsibility for addressing the issue. What is your first step in accomplishing this task?
-What would you do?

Question 9

The Hispanic community leaders and citizens are well-represented at the meeting. They state that they would like more Hispanic officers on the force. During the conversation you suggest starting a Spanish Citizens Police Academy. There is a great deal of support for this option.
You meet with the chief and tell her that the Hispanic community is interested in a Spanish Citizens Police Academy. She likes the idea but would like you to explore the number of citizens who would attend and the cost of implementing the academy.

-What crime prevention program seeks to educate citizens about the roles and responsibilities of police officers?

A) citizen police academies
B) community emergency response team
C) crime stoppers
D) neighborhood watch

Question 10

The Hispanic community leaders and citizens are well-represented at the meeting. They state that they would like more Hispanic officers on the force. During the conversation you suggest starting a Spanish Citizens Police Academy. There is a great deal of support for this option.
You meet with the chief and tell her that the Hispanic community is interested in a Spanish Citizens Police Academy. She likes the idea but would like you to explore the number of citizens who would attend and the cost of implementing the academy.

-What is the name given to activities performed by police agencies to create a favorable image of themselves?

A) police public relations
B) human relations
C) police-community relations
D) citizen patrols

Question 11

What Would You Do?
You research other Spanish Citizens Police Academies (SCPAs) and discover that the costs of implementation have been minimal and that other agencies have had success using the academy as a recruitment tool. You contact the citizens who were present at the meeting, but only ten of them commit to attending an academy.
-What would you do?

Question 12

Summary A
Implementation of the SCPA is a great way to recruit Hispanic police officers. It also allows an opportunity for your police agency to improve police-community relations. In addition to recruiting Hispanic police officers implementation of the SCPA demonstrates respect for the community and provides an opportunity for open lines of communication, two additional ways to improve the relationship between Hispanic citizens and the police department. Finally, the SCPA will allow officers who conduct the program to determine if there are barriers that may be present, such as culture or language barriers. The level of participation by the community should be monitored. If there is not enough participation, the department will have to decide if the program should continue or pursue other options.
To learn more about Spanish Citizens Police Academies, see "Community Crime Prevention Programs."
Summary B
Choosing not to recommend implementation of the SCPA seems to be the prudent decision at this time. If the program is implemented and the Hispanic community does not participate, not only will time and money have been wasted, but there will be a negative impact on the police agencies reputation with the community. The issues present in the community must still be addressed. It is important that the department search out alternatives to demonstrate respect for the community and provides an opportunity for open lines of communication, two additional ways to improve the relationship between Hispanic citizens and the police department. Finally, the department needs to find methods to determine if other are barriers are present, such as culture or language barriers. It is vital that the Hispanic community have input into other options and thus, you should schedule another community meeting.
To learn more about Spanish Citizens Police Academies, see "Community Crime Prevention Programs."
The businesses and their employees are receptive to what you are asking. They offer to assist in recruitment and request that the police department hold a Hispanic community recruitment day.
You meet with the chief and tell her that the Hispanic community is interested in a Hispanic citizens' recruitment day. She likes the idea but would like more information on how to proceed. She asks you to research other police agencies results with minority recruitment days, how many of the businesses and employees with contribute their time to the process, and to make a recommendation based on your findings.

-What crime prevention program seeks to educate citizens about the roles and responsibilities of police officers?

A) citizen police academies
B) community emergency response team
C) crime stoppers
D) neighborhood watch

Question 13

Summary A
Implementation of the SCPA is a great way to recruit Hispanic police officers. It also allows an opportunity for your police agency to improve police-community relations. In addition to recruiting Hispanic police officers implementation of the SCPA demonstrates respect for the community and provides an opportunity for open lines of communication, two additional ways to improve the relationship between Hispanic citizens and the police department. Finally, the SCPA will allow officers who conduct the program to determine if there are barriers that may be present, such as culture or language barriers. The level of participation by the community should be monitored. If there is not enough participation, the department will have to decide if the program should continue or pursue other options.
To learn more about Spanish Citizens Police Academies, see "Community Crime Prevention Programs."
Summary B
Choosing not to recommend implementation of the SCPA seems to be the prudent decision at this time. If the program is implemented and the Hispanic community does not participate, not only will time and money have been wasted, but there will be a negative impact on the police agencies reputation with the community. The issues present in the community must still be addressed. It is important that the department search out alternatives to demonstrate respect for the community and provides an opportunity for open lines of communication, two additional ways to improve the relationship between Hispanic citizens and the police department. Finally, the department needs to find methods to determine if other are barriers are present, such as culture or language barriers. It is vital that the Hispanic community have input into other options and thus, you should schedule another community meeting.
To learn more about Spanish Citizens Police Academies, see "Community Crime Prevention Programs."
The businesses and their employees are receptive to what you are asking. They offer to assist in recruitment and request that the police department hold a Hispanic community recruitment day.
You meet with the chief and tell her that the Hispanic community is interested in a Hispanic citizens' recruitment day. She likes the idea but would like more information on how to proceed. She asks you to research other police agencies results with minority recruitment days, how many of the businesses and employees with contribute their time to the process, and to make a recommendation based on your findings.

-What is the name given to activities performed by police agencies to create a favorable image of themselves?

A) police public relations
B) human relations
C) police-community relations
D) citizen patrols

Question 14

What Would You Do?
Your research indicates that minority recruitment days have had good levels of success. Agencies report increased numbers of minority officers. However, there has been little commitment by businesses and employees to engaging in the event.
-What recommendation do you make to the chief?

Question 15

In a democratic society, the police must have broad and active public acceptance and support to be viewed as __________.

A) trustworthy
B) legitimate
C) having crime-solving ability
D) conviction rate

Question 16

The majority of community members form their impression of the local police force through __________.

A) the actions of the police officers they encounter
B) being victimized by criminals
C) marketing and public relations efforts
D) public service announcements made by police chiefs

Question 17

What group staged protests across the country in response to questionable deaths of minority members under arrest or in police custody?

A) Black Lives Matter
B) Ninety-Nine Percenters
C) International Association of Chiefs of Police
D) the National Rifle Association

Question 18

What type of police relations encompasses actions initiated by the police or by community members, whether positive or negative?

A) social relations
B) human relations
C) public relations
D) community relations

Question 19

The International Association of Chiefs of Police (IACP) has issued several training keys on a topic that is crucial to police-community relations to help maintain the community's faith in the police department. The topic of the IACP key trainings is __________.

A) proper arrest procedure
B) face-to-face role-play
C) investigating police misconduct
D) building the community arrest rate

Question 20

What is the difference between police human relations and police public relations?

A) Human relations is about how one treats others; public relations attempts to create a favorable image of someone or some group.
B) Human relations is about creating a favorable image of oneself to another individual; public relations is about creating a favorable image of oneself to the general public.
C) There is no difference between human relations and public relations with regard to the police.
D) Police engage in public relations efforts, but not in human relations efforts.

Question 21

What percentage of people responding said they had "a great deal" of respect for the police in their area according to a 2016 nationwide Gallup poll?

A) 67 percent
B) 14 percent
C) 76 percent
D) 64 percent

Question 22

Despite statistics to the contrary, many police officers believe _____________.

A) there are not enough officers on the street
B) the public does not like or support them
C) community policing efforts do more harm than good
D) they will be promoted to detective within five years

Question 23

Which of the following will facilitate the police in cultural awareness and understanding with various minority populations?

A) affirmative action hiring of minority members
B) having and conveying respect by communicating with informal community leaders
C) community courses to help new immigrants assimilate into U.S. culture
D) police-community activities that convey a sense of omnipresence

Question 24

As demographics in the United States are changing, it is more important for police officers than ever to have __________.

A) multicultural understanding
B) police public relations
C) community policing programming
D) a border wall

Question 25

The African American community continues to feel unfairly treated by law enforcement because of things such as __________.

A) chronic anger or rage
B) the growth of the Hispanic population
C) Black Lives Matter protests
D) racial profiling

Question 26

Which of the following statements about Hispanics is correct?

A) Hispanic people are those who speak Spanish.
B) The term Hispanic is incorrect; the correct term is Latino.
C) The Hispanic community is composed of many different cultures.
D) Only Mexicans and Puerto Ricans are Hispanic; the term Latino is used for other Spanish-speaking cultures.

Question 27

What percentage of the foreign-born population in the United States was born in an Asian country as of 2011?

A) 5 percent
B) 29 percent
C) 14.5 percent
D) 16.9 percent

Question 28

The imam of a local mosque has asked the police for extra protection because he, like many Muslims in the United States, __________.

A) has no civil rights
B) is paranoid
C) fears hate crimes
D) is a terrorist

Question 29

In which community is the murder rate for females 10 times the national average?

A) Korean American
B) Asian American
C) Native American
D) African American

Question 30

After adjusting for age variations, the National Crime Victimization Survey determined that physically challenged individuals ___________.

A) exaggerate the likelihood that they will experience violence
B) are more likely to be victims of nonviolent crime than violent crime
C) experience violence at twice the rate of people who are not disabled
D) are more than 25 percent as likely as nondisabled people to commit nonviolent crimes

Question 31

Which age group experiences the lowest amount of criminal victimization?

A) children
B) senior citizens
C) teens
D) adults

Question 32

What is the purpose of the organization called Ignitus Worldwide?

A) to keep middle school and high school students out of gangs
B) to mobilize and empower youth in their communities
C) to prevent drug abuse among school-aged children
D) to educate children in online safety, antibullying, and choosing good role models

Question 33

Officer Robertson has responded to a call about a mentally ill person named Joe, who appears to be hallucinating. Under what circumstances would Officer Robertson take Joe to jail?

A) If the local mental health facility has space but refuses admission to Joe because he does not have health insurance.
B) Under no circumstances-once Joe calms down, he is free to go.
C) If Joe has just been released from a mental health facility and therefore cannot return for at least 48 hours.
D) If Joe may be a danger to himself or others, and the community does not have a competent mental health facility.

Question 34

Which program was launched in 1972 and allows citizens to organize themselves to keep trained eyes and ears on their communities?

A) Youth Crime Watch
B) Crime Stoppers
C) Neighborhood Watch
D) Citizen Patrols

Question 35

Which program involves engraving identifying numbers onto property so that it can be returned if stolen and recovered?

A) Crime Stoppers
B) Operation Identification
C) Neighborhood Watch
D) Citizen Patrol

Question 36

What happens on National Night Out?

A) Citizens patrol on foot or in cars and alerting the police to possible crimes or criminals in the area.
B) Communities offer events during the evening to discourage youth mischief on Halloween.
C) Citizens are encouraged to turn on all outside lighting and step outside their home for an hour on the same evening.
D) Community members attend an academy. This enhances citizens' understanding of the workings of the police department.

Question 37

Which group's goal is to create a nucleus of citizens who are well informed about a department's practices and services?

A) operation identification
B) police mini-stations
C) Crime Stoppers programs
D) citizen police academies

Question 38

Police departments with tight budgets have been able to acquire equipment they could otherwise not afford through __________.

A) federal government grants
B) donations from businesses
C) state government grants
D) fines and fees charged to defendants

Question 39

Why would local businesses contribute to a police department though a foundation rather than by donating directly?

A) to obtain a tax deduction
B) to avoid the appearance of ethical impropriety
C) to record them as charitable donations
D) to disguise the quid pro quo nature of the gift