Deck 4: Managing Stress

Question 1

Which of the following jobs can cause high levels of stress?

A) jobs with great responsibility and little autonomy
B) jobs with little responsibility and little autonomy
C) jobs with great responsibility and great autonomy
D) jobs with little responsibility and great autonomy

Answer 1

A

Question 2

In general, the jobs that are perceived to be most stressful are those in which the workers believe that they have ______.

A) the most control and responsibility
B) the least amount of control
C) a boss who offers minimal control
D) a boss who delegates all the control and responsibility

Answer 2

B

Question 3

What is the estimated absenteeism linked to stress-related issues?

A) less than 10%
B) roughly 50%
C) roughly 60%
D) more than 70%

Answer 3

D

Question 4

Which of the following may be considered primarily emotional coping strategies?

A) withdrawing from others
B) spending more time with family
C) sleeping less to work less
D) exercising

Question 5

The Yerkes-Dodson law suggests that when ______.

A) stress levels are too high, performance will suffer
B) stress levels are too low, performance will suffer
C) stress levels are too high, performance will increase
D) stress levels are too low, performance will increase

Question 6

Which of the following is a symptom of stress?

A) unusual laughter
B) eccentric behavior
C) overeating
D) shallow breathing

Question 7

Workers' performance can be positively influenced by promoting their ______.

A) salary structure
B) psychological well-being and happiness
C) self-esteem
D) performance structure

Question 8

Research suggests that ______.

A) happier workers cope with stress more efficiently than their unhappy counterparts
B) happier workers are not necessarily able to cope with stress more efficiently than their unhappy counterparts
C) unhappy workers do not cope with stress
D) unhappy workers know how to handle stress better than their happy counterparts

Question 9

Taking time to carefully analyze what the job requirements are and assessing candidates in light of those demands ______.

A) increases the stress levels on human resources personnel
B) reduces the stress levels on human resources personnel by giving them a sense of preparation
C) helps to decrease the likelihood of mismatches between people and organizational environments
D) should only be exercised in the case of top-level employees

Question 10

Employee assistance programs are beneficial to employers and employees in addressing which of the following personal stress factors?

A) financial pressures
B) drug and alcohol abuse
C) abusive relationships
D) all of these

Question 11

In which of the following stages does the sign of the alarm reaction reappear and energy becomes depleted?

A) resistance stage
B) countershock stage
C) alarm stage
D) adaptive stage

Question 12

______ refers to the fairness of the process used in making a decision.

A) distributive justice
B) punitive justice
C) procedural justice
D) interactional justice

Question 13

Which of the following is an effective time-management technique?

A) establishing and reaffirming priorities
B) taking stock of how you spend your time
C) reflecting on your goals, plans, and commitments
D) all of these

Question 14

When a person is stressed, the hypothalamus sets off a type of alarm to the nervous and endocrine (hormonal) systems. This often is called the ______.

A) strictus
B) stress trigger response
C) flight-or-fight response
D) countershock phase

Question 15

People who seem to handle stress best are those who ______.

A) work multiple jobs
B) have a lot of responsibilities
C) have interests outside of work
D) have only a few close friends

Question 16

All of the following were identified as stages in the general adaptation syndrome EXCEPT for ______.

A) resistance
B) recognition
C) alarm
D) countershock

Question 17

Which of the following terms was first used to describe the qualities possessed by certain children who have thrived and prospered, despite a number of serious risk factors?

A) development
B) resilience
C) competency
D) growth

Question 18

If people are given accurate and complete information about the nature of the work prior to hiring, then they are more likely to ______.

A) have realistic expectations but lower levels of job satisfaction
B) have unrealistic expectations and higher levels of job satisfaction
C) have realistic expectations and higher levels of job satisfaction
D) have unrealistic expectations and lower levels of job satisfaction

Question 19

All of the following diseases are either linked to or found to be worsened by stress EXCEPT for ______.

A) arthritis
B) hypertension
C) liver degeneration
D) heart attacks

Question 20

All of the following were identified as mechanisms to handle stress EXCEPT for ____.

A) social regulation
B) attitude adjustment
C) lifestyle adjustment
D) emotional regulation

Question 21

"Some stress can be very beneficial." Do you agree or disagree? Please justify your position, providing relevant examples where appropriate.

Question 22

Role conflict and role ambiguity also can be work-related stressors.

Question 23

Identify the major sources of stress in your life. What major coping mechanisms do you use to try to manage these sources?

Question 24

Eliminating stress is possible.

Question 25

The word stress is derived from Latin word strictus.

Question 26

Compare and contrast "lifestyle adjustment" and "attitude adjustment" as ways to cope with and manage stress.

Question 27

Later in life, employees may be focused on the search for meaning and ego integrity.

Question 28

Stress can decrease our reaction time and attention and also can distort cognitive processes.

Question 29

The fight-or-flight response is the dominant behavioral response to stress among males.

Question 30

Dry mouth is a symptom of stress.

Question 31

What are the causes and consequences of stress?

Question 32

The stress response can contribute to our sense of well-being, motivation, and performance.

Question 33

Stress can be a cause of workplace violence.

Question 34

Mangers can rarely have a positive influence on their employees.

Question 35

Only women appear to have a broader repertoire of responses to stress, including affiliative, protective, and caretaking behaviors.

Question 36

The stress response begins in the core of a person's brain in the hypothalamus, sometimes called the "stress trigger."

Question 37

Describe the various stages in the general adaptation syndrome.

Question 38

Not everyone seems to know about stress and how it can relate their personal experiences with it at one time or another.