Deck 1: Information Systems: an Overview

Question 1

A logistics information system supports decisions related to providing reports and statistics on employee demographics.

Answer 1

False

Question 2

In designing a management information system (MIS), the first task is to collect data and analyze it.

Answer 2

False

Question 3

To be useful, information must be able to integrate with other data and information.

Answer 3

True

Question 4

When solving problems, the users of an information system must avoid using informal information-such as rumors, unconfirmed reports, and stories.

Question 5

Information systems are broader in scope than information technologies.

Question 6

An information system should collect data from both external and internal sources, although organizational objectives and the type of application also determine what sources to use.

Question 7

The _____ component of an information system consists of raw facts and by itself is difficult to use for making decisions.

A) cache
B) kernel
C) data
D) process

Question 8

In the context of IT jobs in the information systems field, a__________is responsible for database design and implementation.

A) database administrator
B) database programmer
C) database strategist
D) database developer
E) Select

Question 9

In a management information system (MIS), the quality of information is determined by its usefulness to users, and its usefulness determines the success of the information system.

Question 10

The main difference between an intranet and the Internet is that intranets are public and the Internet is private.

Question 11

The most common personal digital assistant (PDA) is a smartphone.

Question 12

Rivalry among existing competitors is high when many competitors occupy the same marketplace position.

Question 13

Which of the following decisions is supported by a manufacturing information system (MFIS)?

A) Determination of portfolio structures
B) Analysis of price changes and discounts
C) Improvement of routing and delivery schedules
D) Monitoring of cost trends

Question 14

Customers, competitors, and suppliers are examples of internal data sources of an information system.

Question 15

Twitter is an example of a _____.

A) video calling system
B) short-message service
C) prototype generators
D) file-object compressor

Question 16

An effective financial information system should provide timely, accurate, and integrated information about the marketing mix-4Ps: price, promotion, place, and product.

Question 17

In a management information system (MIS) application, processes are usually methods for performing a task.

Question 18

In the context of information systems jobs, a database administrator is responsible for developing an entire information system by writing computer programs.

Question 19

Which of the following is essential for information to be useful?

A) Relevance
B) Summarization
C) Language independence
D) Data variability

Question 20

The threat of new entrants into the marketplace is high when duplicating a company's product or service is difficult.

Question 21

In the context of the IT job market, the top information systems job belongs to the__________.

A) chief technology officer
B) systems analyst
C) webmaster
D) computer programmer
E) Select

Question 22

_____ is a social networking Web site.

A) LinkedIn
B) Yahoo
C) Bing
D) Baidu

Question 23

_____ is skill in using productivity software, such as word processors, spreadsheets, database management systems, and presentation software.

A) Network literacy
B) Business literacy
C) Information literacy
D) Computer literacy

Question 24

The data component of an information system is:

A) the input to the information system.
B) a series of integrated files containing relevant facts.
C) a set of facts that have been analyzed by the process component.
D) the output of the information system.

Question 25

Which of the following statements is true of the data component of an information system?

A) Current data is collected for performance reports.
B) Disaggregated data reports overall performance during a particular sales quarter.
C) Aggregated data enables decision makers to focus on specific factors.
D) Future data is predicted for budgets or cash flow reports.

Question 26

An information system collects past data for performance reports and current data for operational reports. This shows that the data component of the information system has a(n)__________.

A) time orientation
B) phase orientation
C) log orientation
D) active orientation
E) Select

Question 27

Which of the following is a difference between a logistics information system (LIS) and a financial information system (FIS)?

A) An LIS supports decisions related to space utilization, whereas an FIS supports decisions related to scheduling and assigning employees.
B) An LIS supports decisions related to monitoring cost trends, whereas an FIS supports decisions related to product cost calculations.
C) An LIS supports decisions related to improving budget allocation, whereas an FIS supports decisions related to allocating human and financial resources.
D) An LIS supports decisions related to improving shipment planning, whereas an FIS supports decisions related to determining portfolio structures.

Question 28

A__________is designed to reduce the cost of transporting materials while maintaining safe and reliable delivery.

A) logistics information system
B) personnel information system
C) manufacturing information system
D) marketing information system
E) Select

Question 29

A _____, identified by Michael Porter, helps organizations make their products and services distinct from their competitors.

A) simulation strategy
B) leadership strategy
C) focus strategy
D) differentiation strategy

Question 30

In a management information system, structuring the data component to define what type of data is collected and in what form is usually easy if an organization has _____.

A) defined its strategic goals, objectives, and critical factors
B) laid out the cause of any past failure due to conflicting objectives and indefinite targets
C) focused on its competitors in the market rather than on the critical success factors
D) employees who are aware of the current marketing strategies

Question 31

In the context of using information technologies for a competitive advantage, a top-line strategy focuses on:

A) helping different market segments achieve technological advancement.
B) improving efficiency by reducing overall costs.
C) refining operations by using latest technologies.
D) increasing revenue by selling existing products to new customers.

Question 32

_____ provides historical, current, and predictive views of business operations and environments and gives organizations a competitive advantage in the marketplace.

A) Business intelligence
B) Business differentiation
C) Business indexing
D) Business exploration

Question 33

Which of the following statements is true of an intranet?

A) It is a network within an organization that uses Internet protocols and technologies.
B) It is a network that covers a wide area with the help of rented telecommunication lines.
C) It is a network where a computer is connected to the Internet and acts as a gateway for other devices.
D) It is a widely available public network of interconnected computer networks.

Question 34

Which of the following decisions is supported by a financial information system (FIS)?

A) Determining portfolio structures
B) Choosing the best job candidate
C) Improving routing and delivery schedules
D) Analyzing sales personnel

Question 35

In designing a management information system (MIS), after defining the system's objectives, the next step is to _____.

A) provide information in a useful format
B) collect and analyze data
C) use information for decision making
D) integrate the hardware and software components

Question 36

According to Michael Porter, which of the following strategies can be followed by an organization to successfully compete in the marketplace?

A) Groupthink
B) Brainstorming
C) Simulation
D) Focus

Question 37

_____ strategy was identified by Michael Porter, a professor at Harvard Business School, for successfully competing in the marketplace.

A) Transformational leadership
B) Differentiation
C) Groupthink collaboration
D) Simulation

Question 38

_____ refers to computing devices everywhere with different sizes and power and accessed through multiple formats such as voice, touch, and gesture.

A) Ubiquitous computing
B) Cloud computing
C) Context aware computing
D) Pervasive computing

Question 39

In the context of the data component of an information system, internal data sources include _____.

A) personnel records
B) population statistics
C) economic conditions
D) government agencies

Question 40

A personnel information system (PIS) helps in _____.

A) choosing the best job candidate
B) improving transportation budgeting
C) calculating product costs
D) determining portfolio structures

Question 41

In the context of the data component of an information system, external data sources include _____.

A) transaction data
B) personnel records
C) labor statistics
D) sales records

Question 42

A__________is typically used to support decisions related to managing an organization's cash flows.

A) financial information system
B) logistics information system
C) manufacturing information system
D) marketing information system
E) Select

Question 43

To be useful, information systems should _____.

A) use command line user interfaces
B) generate raw data, which can be used for decision making
C) produce information in different formats
D) not use rumors, unconfirmed reports, and stories

Question 44

In the context of the major components of an information system, which of the following is a difference between information and data?

A) Unlike data, information is considered the input to an information system.
B) Unlike data, information can be collected in aggregated and disaggregated forms.
C) Unlike data, information by itself is difficult to use for making decisions.
D) Unlike data, information consists of facts that have been analyzed by the process component.

Question 45

In the context of IT jobs, a _____ must have knowledge and understanding of data warehouse and data-mining tools.

A) systems mining analyst
B) data design officer
C) web strategist
D) database administrator

Question 46

_____ refers to building and integrating analytics capabilities into all everyday business activities.

A) Pervasive analytics
B) Artificial intelligence
C) Business analytics
D) Business intelligence

Question 47

In the context of using information technologies for a competitive advantage, which of the following statements is true of a top-line strategy?

A) It focuses on generating new revenue by offering new products and services.
B) It focuses on improving efficiency by reducing overall costs.
C) It focuses on refining operations by using latest technologies.
D) It focuses on helping different market segments achieve technological advancement.

Question 48

The four Ms of resources in information systems are _____.

A) management, motivation, manpower, and monitoring
B) materials, money, modeling, and monitoring
C) manpower, machinery, materials, and money
D) manpower, monitoring, movement, and modeling

Question 49

The purpose of an information system's _____ component is generating the most useful type of information for making decisions.

A) process
B) internal data
C) external data
D) database

Question 50

For the past 60 years,__________have been applied to structured tasks such as record keeping, simple clerical operations, and inventory control.

A) transaction-processing systems
B) procedural-programming systems
C) business-analysis systems
D) object-oriented-modelling systems
E) Select

Question 51

In the context of Porter's Five Forces Model, which of the following is a difference between buyer power and supplier power?

A) Buyer power is low when customers have many choices, whereas supplier power is low when customers have fewer options.
B) Buyer power is high when customers have few choices, whereas supplier power is high when customers have more options.
C) Buyer power is low when customers have many options, whereas supplier power is low when customers have more choices.
D) Buyer power is high when customers have many choices, whereas supplier power is high when customers have fewer options.

Question 52

_____ refers to widespread applications and deployment of devices that know users, their devices, and their locations and serve as intelligent assistants to businesses and individuals.

A) Context aware computing
B) Cloud computing
C) Ubiquitous computing
D) Pervasive response computing

Question 53

In the context of computer literacy and information literacy, to be competitive in a workplace, knowledge workers should _____.

A) know how and why data is collected
B) avoid indexing and updating data
C) restrict themselves to the use of formal information
D) refrain from using business intelligence tools

Question 54

In the context of IT jobs in the information systems field, a__________is typically responsible for providing network and cybersecurity.

A) network administrator
B) cyber police
C) network programmer
D) cyber activist
E) Select

Question 55

Which of the following statements is true of transaction-processing systems?

A) They focus on data collection and processing.
B) They focus on integrating hardware and software technologies.
C) They focus on integrating data, processes, and human elements.
D) They focus on maximizing human involvement.

Question 56

_____ help a person connect with friends, family, and colleagues online and meet people with similar interests and hobbies.

A) Tender portals
B) Social networking sites
C) Archives panels
D) Classified advertisements

Question 57

__________is one of the forces of the Five Forces Model created by Michael Porter.

A) Rivalry among customers
B) Government regulations
C) Threat of new entrants
D) Taxable services
E) Select

Question 58

Decisions related to scheduling and assigning employees can be supported by a _____.

A) personnel information system
B) manufacturing information system
C) financial information system
D) logistics information system

Question 59

A comprehensive framework called the__________was created by Harvard Business School's Michael Porter for analyzing an organization, its position in the marketplace, and how information systems could be used to make the organization more competitive.

A) Five Forces Model
B) Six Sigma Model
C) Three Pyramid Model
D) Four Resources Model
E) Select

Question 60

Truzan Creations, one of the leading names in the handicraft industry, recently launched a new artifact in the market. The company uses a database to store information on the number of products manufactured, the weekly sales, the list of suppliers, and the profits achieved. The process component of the information system is used to conduct analysis on the data to generate information about sales. Which of the following can be used by Truzan Creations to generate predictions for its next sales period?

A) Forecasting models
B) Estimation graphs
C) Modeling charts
D) Theoretical hypotheses

Question 61

Social networking sites can reduce organizations' costs by _____.

A) giving customers more access to all sorts of organizational information
B) limiting buyers' choices by offering services that make it difficult for customers to switch
C) providing an inexpensive medium for targeting a large customer base
D) customizing the organization's Web site and offering many options to customers

Question 62

According to Porter's Five Forces Model,__________is low when customers have more options.

A) supplier power
B) buyer power
C) new entrant power
D) competitor power
E) Select

Question 63

Which of the following is a software component of a management information system (MIS)?

A) Commercial programs
B) Barcode readers
C) Memory devices
D) Application servers

Question 64

A _____ provides reports and statistics on employee demographics.

A) manufacturing information system
B) marketing information system
C) logistics information system
D) personnel information system

Question 65

A(n)__________, the heart of an information system, is a collection of all relevant facts organized in a series of integrated files.

A) procedure
B) database
C) process
D) object
E) Select

Question 66

Computer networks, database systems, point-of-sale (POS) systems, etc., are few examples of information technologies that support information systems in__________.

A) decision making
B) strategic planning
C) orientation focusing
D) consumer building
E) Select

Question 67

In the context of Porter's Five Forces Model, an organization limits buyers' choices by:

A) encouraging the use of the Internet to gather information about products.
B) launching duplicate products or services in the marketplace.
C) offering services that make it difficult for customers to switch.
D) charging market competitive rates for its products or services.

Question 68

In the context of IT jobs in the information systems field, a__________designs and maintains an organization's Web site.

A) webmaster
B) web designer
C) web developer
D) web host provider
E) Select

Question 69

Users need to be able to make use of__________, such as rumors, unconfirmed reports, and stories, when solving problems.

A) informal information
B) interfacing data
C) prescribed information
D) formal data
E) Select

Question 70

A__________is an organized integration of hardware and software technologies, data, processes, and human elements designed to produce timely, integrated, relevant, accurate, and useful information for decision-making purposes.

A) management information system
B) transaction-processing system
C) sequential processing system
D) data warehousing system
E) Select

Question 71

_____ is understanding the role of information in generating and using business intelligence.

A) Information literacy
B) Business ability
C) Business mastery
D) Information retrieval

Question 72

Microsoft Access is an example of a(n) _____.

A) operational resource toolkit system
B) enterprise resource planning system
C) database management system
D) knowledge management system

Question 73

Which of the following systems supports sales forecasting?

A) Logistics information systems
B) Personnel information systems
C) Marketing information systems
D) Financial information systems

Question 74

The final task in designing a management information system (MIS) is _____.

A) collecting and analyzing internal and external data for accuracy and relevancy
B) providing information in a useful format for decision-making purposes
C) clearly defining the system's objectives
D) integrating hardware and software components

Question 75

_____ is high when customers have many choices and low when they have few choices.

A) Buyer power
B) Threat of new services
C) Rivalry among existing customers
D) Risk of substitute products

Question 76

Which of the following statements is true of a personnel information system (PIS) in an organization?

A) It helps make decisions related to allocating human and financial resources.
B) It helps make decisions related to reducing the cost of transporting materials.
C) It helps make decisions related to increasing product quality.
D) It helps make decisions related to minimizing capital investment risks.

Question 77

Database management systems _____.

A) are used to create, organize, and manage databases
B) improve routing and delivery schedules of databases
C) are written for specific database applications
D) include transaction-processing reports for database analysis

Question 78

In the context of using information technologies for a competitive advantage, which of the following statements is true of a bottom-line strategy?

A) It focuses on improving efficiency by reducing overall costs.
B) It focuses on generating new revenue by offering new products and services.
C) It focuses on enhancing rivalry among existing competitors.
D) It focuses on helping different market segments achieve a cost advantage.

Question 79

Which of the following decisions is supported by a logistics information system (LIS)?

A) Predicting an organization's future personnel needs
B) Minimizing capital investment risks
C) Determining portfolio structures
D) Selecting the best modes of transportation

Question 80

Transaction-processing systems _____.

A) involve low volumes of data
B) require extensive managerial judgment
C) involve operations that are repetitive
D) require maximum human involvement