Deck 6: Office Design and Equipment Placement

Question 1

To help prevent wrist discomfort or overuse of the wrist, the administrative assistant should:

A) not bend the wrists.
B) use an ergonomic keyboard.
C) use the computer no more than 2 hours in each half-day.

Answer 1

use an ergonomic keyboard.

Question 2

All of the following are examples of how to reduce fatigue and eyestrain when working on the computer except:

A) using good posture.
B) using an ergonomically designed chair.
C) purchase of reading glasses.
D) standing up every half-hour.

Answer 2

purchase of reading glasses.

Question 3

Ergonomics is the science that studies the relationship between people and their work environment.

Answer 3

True

Question 4

Which of the following agencies or acts affects the physical design of the dental office?

A) American Dental Association
B) Environmental Protection Agency
C) Americans with Disabilities Act of 1990
D) Federal Architectural Agency

Question 5

In 1970, the ___ Act was passed to ensure dental healthcare workers have a safe working environment.

A) OSHA
B) ADA
C) DANB
D) CDC

Question 6

Most dental offices prefer to use couches in the reception room because it makes the room seem more comfortable and it is easier to talk to people.

Question 7

The "work triangle" in a business office consists of the reception zone, the work area zone, and the ___ zone.

A) intraoffice communication
B) multioffice communication
C) printing
D) patient

Question 8

In compliance with the Americans with Disabilities Act, which of the following are considered to be a requirement for dental offices?

A) Designating handicapped parking areas
B) Installing grab bars
C) Widening doors and doorways to accommodate wheelchairs and other devices
D) All of the above

Question 9

Patients or staff may be affected by seasonal affective disorder (SAD). A direct consequence of SAD can be winter depression or sleep disorders.

A) The first statement is true and the second statement is false.
B) The first statement is false and the second statement is true.
C) Both statements are true.
D) Both statements are false.

Question 10

Which classification of motion requires use of the fingers, wrist, and elbow?

A) Class I
B) Class II
C) Class III
D) All of the above

Question 11

Which organization requires employers to provide a hazard-free work environment?

A) American Dental Association (ADA)
B) Environmental Protection Agency (EPA)
C) Occupational Safety and Health Administration (OSHA)
D) Dental Assistant National Board (DANB)

Question 12

When seated at a computer workstation, an ergonomically correct body position should include all except which of the following?

A) The thighs should be parallel to the floor.
B) When using the keyboard, the arms should be positioned so that the forearms are at a 30-degree angle.
C) The back and neck should be erect.
D) The buttocks should be well supported with the seat base of the chair about 16 to 19 inches from the floor.

Question 13

Work zones within the work triangle are designed for different tasks to be completed without collisions.