Deck 1: Information Systems: an Overview

Question 1

Customers,competitors,and suppliers are examples of internal data sources.

Answer 1

False

Question 2

The terms "information systems" and "information technologies" are used interchangeably.

Answer 2

True

Question 3

In designing an MIS,the first task is to clearly define the system's objectives.

Answer 3

True

Question 4

A personnel information system helps in choosing the best job candidate.

Question 5

Skill in using word processing software is an example of information literacy.

Question 6

An effective financial information system (FIS)should provide timely,accurate,and integrated information about the marketing mix.

Question 7

Timely,relevant,and accurate information is a critical tool for enhancing a company's competitive position in the marketplace.

Question 8

Intranets are often used to provide basic HR functions,such as employees checking how much vacation time they have left.

Question 9

Twitter is an example of a management information system (MIS).

Question 10

When solving problems,the users of an information system must avoid using informal information-such as rumors,unconfirmed reports,and stories.

Question 11

Most information systems avoid using graphical user interfaces.

Question 12

Generally,there are three sources of data: internal,external,and generated.

Question 13

A database management system (DBMS)is used to create,organize,and manage databases.

Question 14

Business Intelligence (BI)includes historical views and predictive views of business operations.

Question 15

The most common personal digital assistant is a smartphone.

Question 16

The software component of the management information system (MIS)includes input,output,and memory devices.

Question 17

The quality of information is determined by its usefulness to users.

Question 18

Computers are most beneficial in transaction-processing operations.

Question 19

The data component of an information system is considered the output to the system.

Question 20

In an MIS application,processes are usually methods for performing a task.

Question 21

In designing a management information system,the first task is to define the system's _____ clearly.

A)objectives
B)database
C)hardware components
D)users

Question 22

_____ is one of the strategies of Michael Porter's three strategies for successfully competing in the marketplace.

A)Groupthink
B)Emotion
C)Simulation
D)Focus

Question 23

Rivalry among existing competitors is high when many competitors occupy the same marketplace position.

Question 24

In the context of an information systems job,a chief technology officer oversees long-range planning and keeps an eye on new developments in the field that can affect a company's success.

Question 25

The four Ms of resources are _____.

A)management, motivation, manpower, and monitoring
B)materials, money, modeling, and monitoring
C)manpower, machinery, materials, and money
D)manpower, monitoring, movement, and modeling

Question 26

Managers could use a _____ to assess the effect on final product costs of a nine percent increase in raw materials.

A)human resource information system
B)manufacturing information system
C)financial information system
D)marketing information system

Question 27

Buyer power is high when customers have few choices and low when they have many choices.

Question 28

____ is understanding the role of information in generating and using business intelligence.

A)Computer literacy
B)Information literacy
C)Information security
D)Information coding

Question 29

The output of an information system is _____.

A)data
B)a database
C)a process
D)information

Question 30

The focus of a top-line strategy for successfully competing in a marketplace is improving efficiency by reducing overall costs.

Question 31

The purpose of an information system's _____ component is generating the most useful type of information for making decisions.

A)process
B)internal data
C)external data
D)database

Question 32

_____ are an example of internal source of data for an information system.

A)Personnel records
B)Population statistics
C)Economic conditions
D)Competitors

Question 33

_____ is an example of transaction-processing system.

A)Social networking
B)Business intelligence
C)Automated payroll
D)Database

Question 34

_____ are an external data source of an information system.

A)Inventory reports
B)Personnel records
C)Labor statistics
D)Sales records

Question 35

Scheduling and assigning employees might be handled by a _____.

A)personnel information system
B)manufacturing information system
C)financial information system
D)logistics information system

Question 36

Management information system's (MIS)_____ include programs developed in-house.

A)human elements
B)data processes
C)hardware components
D)software components

Question 37

A typical PDA includes a(n)_____.

A)external monitor
B)calendar
C)mouse
D)external keyboard

Question 38

In the context of an information systems job,a database administrator writes computer programs or software segments that allow the information system to perform a specific task.

Question 39

Microsoft Access is an example of _____ in an information system.

A)internal data
B)external data
C)database management system
D)knowledge base management system

Question 40

____ is a social networking Web site.

A)Twitter
B)Google chrome
C)Bing
D)Droid

Question 41

In the context of the popular jobs in the information system's field,a (n)___________________ designs and maintains the organization's Web site.

Question 42

Computer ____________________ means having a basic knowledge of hardware and software,the Internet,and collaboration tools and technologies.

Question 43

The Internet is an example of an information ____________________.

Question 44

In accordance with Porter's Five Forces model,_____ power is high when customers have fewer options and low when customers have more options.

A)buyer
B)prospect
C)user
D)supplier

Question 45

Within the context of the various categories of IT jobs,a _____ must have knowledge and understanding of data warehouse and data-mining tools.

A)systems mining analyst
B)data design officer
C)webmaster
D)database administrator

Question 46

The major reason for using transaction-processing systems in an organization is ____________________.

Question 47

The top information systems job belongs to the ____________________.

Question 48

A(n)____________________ is an organized integration of hardware and software technologies,data processes,and human elements designed to produce timely,integrated,relevant,accurate,and useful information for decision making purposes.

Question 49

The ____________________ component of an information system is considered the input to the system.

Question 50

The purpose of an information system's ____________________ component is generating the most useful type of information for making decisions.

Question 51

The Five Forces Model was created by ____________________.

Question 52

A successful _____ program helps improve client service and create a long-term relationship between an organization and its clients.

A)customer relationship management
B)database management
C)enterprise management
D)supply chain management

Question 53

The ultimate goal of a(n)____________________ is to generate business intelligence (BI).

Question 54

Online brokerage firms operate in a highly combative and ambitious environment,so they use information technologies to make their services more unique in order to combat _____.

A)supplier power
B)buyer power
C)rivalry among existing competitors
D)the threat of new entrants

Question 55

A(n)____________________ is designed to reduce the cost of transporting materials while maintaining safe and reliable delivery.

Question 56

The goal of a(n)____________________ is to provide information to financial executives in a timely manner.

Question 57

A(n)____________________ is the heart of an information system.

Question 58

Future progress in _____ includes further development in natural language processing that should make information systems easier to use.

A)artificial intelligence
B)computer literacy
C)personal computing power
D)computer criminals

Question 59

In grocery and retail stores,a(n)____________________ system speeds up service by reading the universal product codes (UPCs)on items in a shopping cart.

Question 60

In the context of the popular jobs in the information system's field,part of the ____________________'s responsibility is to provide network and cybersecurity.

Question 61

How might an organization combat the threat of new entrants?

Question 62

Describe the threat of substitute products or services and how organizations fight this threat.

Question 63

Explain the main difference between an intranet and the Internet.

Question 64

Describe the role of the chief privacy officer.

Question 65

Give an example of how an MIS might be used in the public sector.

Question 66

What are personal digital assistants (PDAs)and smartphones?

Question 67

Explain the difference in focus for a bottom-line strategy and a top-line strategy.

Question 68

How can banks use computers and information systems?

Question 69

Describe the impact of Internet growth in the future.

Question 70

Define and describe a manufacturing information system (MFIS).

Question 71

What is a database? What role does a database play in an information system?

Question 72

What are some ways in which students come into contact with information systems?

Question 73

Describe the role of the systems analyst and the knowledge required for the position.

Question 74

What should a knowledge worker know about Business Intelligence?

Question 75

How do organizations use social networking sites?

Question 76

What types of decisions are supported by a logistics information system(LIS)?

Question 77

Describe how networking technologies will improve in the future.

Question 78

List four qualities information must have to make it useful.

Question 79

Compare information systems and information technologies.

Question 80

Describe how a personnel information system (PIS)helps decision makers.