Deck 9: Global Information Systems

Question 1

As e-business matures and more companies conduct business online,consumers
can engage in comparison shopping more easily.

Answer 1

True

Question 2

In an organization with international structure,information systems personnel are regularly exchanged among locations to encourage joint development of applications for marketing,finance,production,and so forth.

Answer 2

True

Question 3

A GIS can be defined in terms of three dimensions: control,coordination,and communication.

Answer 3

False

Question 4

An organization with a transnational structure must have its headquarters in a particular country.

Question 5

An operational support GIS involves broad and long-term goals.

Question 6

All GISs are made up of only two components: a global database and a global network.

Question 7

E-business builds on the advantages and structures of traditional business by adding the flexibility that networks offer.

Question 8

An information system manager must choose the best transmission technology for the global
network's needs because,without reliable transmission,a network has no value.

Question 9

In a multinational structure,production,sales,marketing,and financial management are all decentralized.

Question 10

High coordination in a GIS offers the ability to maintain control of market needs around the world.

Question 11

An integrated network for global control over the organization's resources is the foundation of any GIS.

Question 12

An information system manager faces design and implementation issues when developing a global network.

Question 13

An organization's structure usually determines the architecture of its GIS.

Question 14

Globalization is an important factor in communications but not in purchasing or supply chain.

Question 15

If a company's international communication requirements only entail simple file sharing and if response time is not a critical factor,full-duplex transmission is required.

Question 16

To design a successful GIS,management must first determine the kind of information that global companies need to share.

Question 17

With a global information system (GIS)in place,an international company can increase its control over and enhance the coordination of its subsidiaries and be able to access new global markets.

Question 18

McDonald's is an example of an organization with a global structure.

Question 19

Hotels,rental car companies,and credit card services require worldwide databases to serve their customers more efficiently and effectively.

Question 20

The expansion of global markets is a major factor in developing global information systems to handle the customers' demands of integrated worldwide services.

Question 21

The GIS control dimension requires a(n)____ architecture for data.

A)open
B)informal
C)decentralized
D)centralized

Question 22

The _____ support of a global information system concentrates on medium range activities that move the organization toward achieving long-term goals.

A)differential
B)strategic
C)operational
D)tactical

Question 23

The GIS coordination dimension requires a(n)____ architecture for data.

A)open
B)autocratic
C)decentralized
D)centralized

Question 24

Tyco Corporation is an example of the ____ type of global organization.

A)multinational
B)global
C)international
D)transnational

Question 25

A manufacturer moving the operations to another country because of advantages available in that country is involved in _____ the operations.

A)localizing
B)standardizing
C)regionalizing
D)centralizing

Question 26

____ is an operational requirement for a GIS.

A)Management of global tax risk
B)Global data access
C)Management of conflicts
D)Strategic planning support

Question 27

____ is a strategic requirement for a GIS.

A)Management of global tax risk
B)Global data access
C)Communication between headquarters and subsidiaries
D)Consolidated global reporting

Question 28

_____ are considered the first large-scale interactive global system.

A)Credit card services
B)Hotel reservation systems
C)Airline reservation systems
D)Car rental services

Question 29

With reference to a global information system,_____ is a crucial tool for managing overseas subsidiaries.

A)global tax risk management report
B)consolidated global reporting
C)global data access
D)strategic planning support

Question 30

Initially,offshore outsourcing was used mostly in manufacturing to find cheap labor.

Question 31

____ includes national laws and international agreements on privacy protection and data security.

A)Strategic data interface
B)File transfer protocol
C)Extensible authentication protocol
D)Transborder data flow

Question 32

Sharing software for all operations is the best and most efficient form of standardization.

Question 33

With reference to a global information system,a network's main function is to allow users to _____.

A)share information
B)standardize applications
C)determine the network architecture
D)create a global database

Question 34

Time zones can pose difficulties in managing a GIS.

Question 35

The _____ support of a global information system involves broad and long-term goals.

A)tactical
B)dynamic
C)operational
D)strategic

Question 36

____ present(s)a challenge when designing and implementing global databases.

A)Local regulations
B)Different character sets
C)Intellectual property laws
D)Telecommunications infrastructure

Question 37

With reference to the global information system,_____ consists of using managerial power to ensure adherence to the organization's goals.

A)standardization
B)transparency
C)control
D)coordination

Question 38

Companies creating separate Web sites for each country in which they do business is called _____ of a Web site.

A)standardization
B)localization
C)centralization
D)regionalization

Question 39

Lack of standardization can impede the development of a cohesive GIS that is capable of sharing information resources across borders.

Question 40

____ is the process of managing the interaction among activities in different,specialized parts of an organization.

A)Coordination
B)Control
C)Regionalization
D)Globalization

Question 41

____________________ is a major factor in the widespread use of
global information systems.

Question 42

The level of cooperation and worldwide coordination needed for a(n)____ structure doesn't fully exist in today's global environment.

A)multinational
B)global
C)international
D)transnational

Question 43

____________________ data flow restricts what type of data can be captured and transmitted in foreign countries.

Question 44

One of the issues with GIS is that too much ____ can prevent flexibility in responding to local preferences and even time differences.

A)regulation
B)control
C)standardization
D)coordination

Question 45

With a(n)____________________ outsourcing approach,an organization chooses an outsourcing firm in another country that can provide needed services and products.

Question 46

The ____________________ is what makes e-business possible.

Question 47

The trade-off between the amount of control and coordination needed define the organization's globalization ____________________.

Question 48

In an organization with a(n)____________________ structure,the parent and all subsidiaries work together in designing policies,procedures,and logistics for delivering products and services to the right market.

Question 49

____________________ networks are private multipoint networks managed by a third party and used by organizations on a subscription basis.

Question 50

One of the issues with the ____ structure is that there is a heavy reliance on headquarters for new products and ideas.

A)multinational
B)global
C)international
D)transnational

Question 51

An organization following a(n)____________________ structure,sometimes called a "franchiser," manages highly centralized information systems.

Question 52

____________________ planning is a core function of a GIS.

Question 53

Foreign exchange systems that allow traders and brokers from around the world to interact are an example of information systems that support the _____ structure.

A)multinational
B)global
C)transnational
D)international

Question 54

A network's main function is to allow users to ___________________.

Question 55

What effect does globalization have on the supply chain?

Question 56

____________________ risks include the problems caused by an unstable government.

Question 57

A(n)____________________ corporation or enterprise refers to a corporation that has assets and operations in at least one country other than its home country.

Question 58

An organization with a(n)____________________ structure operates much like a multinational corporation,but subsidiaries depend on headquarters more for process and production decisions.

Question 59

A(n)____________________ is an information system for managing global operations,supporting an international company's decision-making processes,and dealing with complex variables in global operations and decision making.

Question 60

____________________ products,which are products or services that have been standardized for all markets,are becoming increasingly important in international marketing efforts.

Question 61

What are the requirements for management of short term foreign exchange risks when implementing a GIS?

Question 62

What factors are included in a global GIS environment?

Question 63

Describe one possible solution for narrowing the skills gap in developing countries.

Question 64

Describe the transnational structure for a global organization.

Question 65

Information system managers must consider the company's objectives when determining the network architecture.Discuss some of these considerations.

Question 66

Diverse regulatory practices may impede the integration process.What are some of the considerations when dealing with these practices?

Question 67

Describe strategic planning support.

Question 68

Why must an information system manager choose the best transmission technology for the global network's needs? What are the current transmission technologies?

Question 69

List the two basic components of a global information system (GIS).

Question 70

What factors should an information system manager consider when determining the best communication media to meet global performance and traffic needs?

Question 71

How does e-business build on the advantages and structures of traditional business?

Question 72

How does a GIS play an important role in supporting offshore outsourcing?

Question 73

List the five factors that can hinder the success of a GIS.

Question 74

What are the advantages of high coordination?

Question 75

What is the effect of Internet and e-business on small companies?

Question 76

What issues must be addressed before adding a GIS to an existing organization?

Question 77

Besides manufacturing,list three other information technology tasks that use offshore outsourcing.

Question 78

What are the requirements for designing tax-risk management systems?

Question 79

What type of choices must an information systems manager make when developing a global network?