Deck 7: Stress and Well-Being

Question 1

Eustress is a negative stress that results from facing challenges and difficulties with the expectation of achievement.

Answer 1

False

Question 2

The effort-reward imbalance model is focused on five factors.

Answer 2

False

Question 3

It has been estimated that 10% of all medical problems are directly attributable to stress.

Answer 3

False

Question 4

Sources of stress can be real or imagined.

Question 5

The demand-control model suggests that job strain is highest when job demands are high and control is low.

Question 6

Overcommitment is driven by achievement motivation and approval motivation.

Question 7

Conditions that can result from chronic stress are: irritability and diabetes.

Question 8

Conditions that can results from acute stress are: feelings of sadness and an increase in energy.

Question 9

Incivility is a work-related stressor with clear intent to harm another person.

Question 10

The employees at Verizon felt stress because their behavior was constantly monitored by the organization and they were pressured into selling products to customers regardless of the circumstances

Question 11

Stress can be defined as a feeling of tension that occurs when a person perceives that a given situation is about to exceed his or her ability to cope.

Question 12

Acute stress results from ongoing situations.

Question 13

Dystress is also referred to as bad stress.

Question 14

A stress response is a conscious mobilization of energy resources that occurs when the body encounters a stressor.

Question 15

Chronic stress is a short-term reaction to an immediate stress.

Question 16

Stressors are personal factors that cause individuals to experience stress.

Question 17

Job stress can be defined as a feeling that one's capabilities, resources, or needs exceed the demands or requirements of the job.

Question 18

Research has identified eight signs in everyday life that indicate when an individual is under too much stress.

Question 19

Reactions involving chronic stress are potentially more severe than those involving acute stress.

Question 20

Two models of workplace stress are the demand-perception model and the effort-outcome model.

Question 21

The most important aspect of hardiness is self-esteem.

Question 22

Type A people are more likely to appraise any given event as a stressor than are Type B people.

Question 23

Monitoring employee behavior is an example of environmental stress.

Question 24

A role conflict is a situation in which different roles lead to conflicting expectations.

Question 25

Individuals high in hardiness have an external locus of control.

Question 26

Individual consequences of stress can be classified as psychological, behavioral, or physiological.

Question 27

Ambiguity on the job creates tension and anxiety. Reactions to this stress are likely to be physical.

Question 28

Women seek more emotional social support and seek more instrumental social support than men.

Question 29

Role ambiguity refers to the situation in which jobholders are clear about the goals and requirements in their jobs.

Question 30

Increased access to employees through technology may be responsible for a medical condition known as "Blackberry Thumb."

Question 31

Type A personalities tend to be less competitive and somewhat patient.

Question 32

Research indicates that white collar occupations are associated with a high proportion of stress in relation to blue collar jobs.

Question 33

Psychological responses to stress include anxiety, depression, frustration, and low self-esteem.

Question 34

Research has found that people with low self-esteem suffer fewer negative effects from stress than people with high self-esteem.

Question 35

The job environment can have major effects on job attitudes and reactions.

Question 36

Work overload can only be defined in quantitative terms and not qualitative.

Question 37

Role ambiguity has been shown to have strong negative effects on job motivation and performance.

Question 38

Work-life conflict is a serious source of stress in many parts of the world.

Question 39

People with high self-esteem are more likely to gain control over stressful situations and decrease the amount of stress they experience.

Question 40

Individuals high in hardiness tend to have a strong internal commitment to their activities.

Question 41

Toxin Handlers, is a term coined by Peter Frost, and these are people who take it upon themselves to handle the pain and stressors that are part of everyday life in organizations.

Question 42

Regular exercise, proper diet, social support networks, and relaxation techniques are all tactics individuals can use to avoid stress.

Question 43

OSHA stands for the Outside, Safety and Health Administration.

Question 44

Physiological reactions to stress include accident proneness, smoking, and substance abuse.

Question 45

One way to individually handle stress is to cope with it in a healthy way.

Question 46

According to the demand-control model, decreased control should help to keep experienced stress to manageable levels.

Question 47

Behavioral consequences of stress include low self-esteem, anxiety, and depression.

Question 48

Finding jobs that provide a personally acceptable balance between demands and control, and between effort required and rewards is a way to avoid workplace stress.

Question 49

Burnout often occurs in jobs that require individuals to work in environments without other individuals.

Question 50

Stress has been directly related to physiological problems.

Question 51

Stress has not been linked to obesity.

Question 52

Employees who report high levels of stress have health care expenditures that are 50% higher than those reporting lower levels of stress.

Question 53

Using a social-support network is one way to cope with stress.

Question 54

Associates and managers experiencing burnout show little or no enthusiasm for their jobs and experience constant fatigue.

Question 55

Research indicates alcoholics and drug users are generally subject to higher rates of absenteeism, accidents, and sickness than other associates.

Question 56

Homicide is the first leading cause of workplace fatalities.

Question 57

Providing ergonomically sound computer work stations to data processing specialists is a way to reduce job-related stress.

Question 58

There are three important areas for regular exercise to remember:
endurance, strength, and flexibility.

Question 59

The wellness program at Johnson & Johnson is the newest and most recognized wellness program in the country.

Question 60

Absenteeism and diminished productivity are two stress-related consequences that cost organizations billions of dollars each year.

Question 61

Research has shown that social support is negatively related to cardiovascular functioning.

Question 62

The cost of job stress to the American industry can be estimated at $200 billion per year.

Question 63

It has been estimated that _______percent of all medical problems are directly attributable to stress.

Question 64

Approximately 2 millions workers are victims of workplace violence each year.

Question 65

Sources of stress can be real or _____.

Question 66

The fight or flight response is best adapted to dealing with chronic stress.

Question 67

Stress can be defined as ____ or _____.

Question 68

Job stress can be defined as a feeling that one's capabilities, resources, or needs _______ the demands or requirements of the job.

Question 69

Peter Frost argues that toxin handlers are not necessary for organizations to be successful.

Question 70

The employees at Verizon were very stressed as their behavior was ___at all times.

Question 71

Endurance activities maintain or increase aerobic capacity.

Question 72

_________ stress results from ongoing situations.

Question 73

____can be defined as a feeling of tension that occurs when a person perceives that a given situation is about to exceed his or her ability to cope.

Question 74

_________stress is a short-term reaction to an immediate threat.

Question 75

A stress response is a(n) _________ mobilization of energy resources that occurs when the body encounters a stressor.

Question 76

Workplace violence can be either physical or mental.

Question 77

Diet affects alertness and an individual's overall well-being.

Question 78

The employees at Verizon experienced stress as a result of the constant _________ to sell customers products despite the circumstances.

Question 79

One of the health and wellness initiatives at Johnson & Johnson has 96% of employees tobacco free.

Question 80

Strength activities maintain muscle mass and can prevent loss of bone mass.