Deck 14: Human-Computer Interaction

Question 1

A menu that appears when an object is clicked with the right mouse button is called:

A)a hypertext link.
B)a shortcut keystroke.
C)a context sensitive menu.
D)tool-tip help.

Answer 1

C

Question 2

Which is not an advantage of nested menus?

A)They allow the screen to appear more cluttered.
B)They provide good screen design.
C)They allow users to avoid seeing menu options in which they have no interest.
D)They can move users quickly through the program.

Answer 2

A

Question 3

Which of the following allow users to arrange data in any way they choose?

A)pivot tables
B)parameter queries
C)natural language queries
D)indirect manipulation interface

Answer 3

A

Question 4

Context sensitive help means providing help:

A)on a sensitive corporate issue.
B)in a specific context about a corporate issue.
C)about the current screen or area of the screen.
D)about text that is linked to other text screens.
E)on sensitive user personal problems.

Question 5

Which is not a characteristic of a menu interface?

A)It provides the user with an onscreen list of available selections.
B)A user is limited to the options displayed.
C)The user need not know what task should be accomplished, but does need to know the system.
D)To be properly utilized, menu users must know which task they desire.

Question 6

Which of the following types of interface is the ideal for inexperienced users, requiring no special skills?

A)dialog box
B)natural language
C)command
D)question and answer

Question 7

Which of the following is not covered by usability standards?

A)the physical environment (work area, lighting)
B)the user interface and interaction
C)the capability of an organization to apply user-centered design
D)the process used to develop the product

Question 8

Which of the following helps to achieve the goal of minimal user action?

A)Only enter data that are not already stored on files.
B)Use appropriate default values on screens.
C)Provide keystrokes for selecting pull-down menu options.
D)All of the above.
E)A and C above.

Question 9

Usability heuristics include which of the following?

A)user restrictions and limitations, including activity monitoring
B)recall rather than reconnection
C)the match between the system and the real world
D)diagnosis and recovery from disasters

Question 10

Which is not a guideline used when designing GUI menus?

A)The main menu bar is always displayed.
B)The main menu should have secondary options grouped into similar sets of features.
C)Menu items that are unavailable at this time should be grayed out to signify that they cannot be used at this time.
D)The menus that display when a main menu item is clicked must consist of only one word.

Question 11

Which of the following is not a physical consideration in HCI design?

A)vision
B)hearing
C)touch
D)smell

Question 12

Which is a type of question/answer interface?

A)dialog box
B)natural language
C)menu
D)summary

Question 13

To reach HCI goals, managers and developers need to be knowledgeable about the interplay among:

A)users.
B)tasks.
C)the environments in which systems are used.
D)All of the above.

Question 14

Which of the following is a guideline for the HCI approach to system design?

A)Design with prototyping to accommodate the average employee, considering that all employees will receive the same training.
B)Examine the software used and consider the fit between the human and the computer.
C)Identify what obstacles exist for users in their attempts to accomplish their assigned tasks.
D)Examine the actual usefulness and perceived usefulness from post-implementation evaluation surveys.

Question 15

A small message that appears when the cursor is placed over a command button to identify its function is called:

A)a hypertext link.
B)a shortcut keystroke.
C)a context sensitive menu.
D)tool tip help.

Question 16

Which of the following helps to achieve the goal of standard operation and consistency?

A)Use the same icons for all programs regardless of their function.
B)Cancel a transaction in a consistent way.
C)Change the background color as the user moves from screen to screen in a consistent manner.
D)When using different keys to obtain help from screen to screen within a system, provide the location of the help key message in a consistent line on the screen.

Question 17

Which is not an objective of designing interfaces?

A)matching the user interface to the task
B)making the user interface efficient
C)generating usable queries
D)appropriate feedback to the interface from users
E)improving productivity

Question 18

In HCI, well-being means concern for the human's:

A)physical state, such as comfort, safety, and health.
B)physical and psychological state.
C)psychological state, such as system acceptance, technology-stress, and software frustration.
D)physical environment, such as keyboard ergonomics and lighting.

Question 19

User interfaces include all except:

A)natural-language interfaces.
B)indirect manipulation interface.
C)question-and-answer interfaces.
D)menu interfaces.
E)form-fill interface.

Question 20

Which of the following is not a way to use a default value?

A)A menu option is pulled down when the form first displays.
B)An input field contains text when the form first displays.
C)A radio button is selected when the form first displays.
D)A check box is checked when the form first displays.

Question 21

As a designer, you are constantly examining the fit between the ________, the ________, and the ________ set by the organization.

A)human; computer; tasks
B)human; display; tasks
C)designer; computer; tasks
D)human; display; feedback

Question 22

From an HCI perspective, the analyst should think in terms of limitations on human vision.

Question 23

One important consideration is that data are made available in a single form so that users can make sense of them.

Question 24

Which feedback is needed to let the user know that the computer is unable to complete a request?

A)explaining a delay in processing
B)acknowledging that a request is completed
C)notifying that a request was not completed
D)offering the user more detailed feedback

Question 25

Which query type is used to find the value of an entity based on an entity's attribute?

A)Query Type 1
B)Query Type 2
C)Query Type 3
D)Query Type 4

Question 26

________ are for critical information that the user needs to know in a timely manner.

A)Badges
B)Alerts
C)Queries
D)Notices

Question 27

The overarching goal of ________ is to achieve both organizational and individual user effectiveness and efficiency.

A)human-computer interaction
B)performance
C)Structured Query Language (SQL)
D)feedback

Question 28

One important consideration is that data are made available in different forms so that users with different ________ abilities can make sense of them.

A)technological
B)behavioral
C)psychological
D)cognitive

Question 29

When designing from an HCI perspective, you start realizing that limitations are often discussed in terms of cost.

Question 30

Designers need to think about the ________ before programming a gesture simply because it exists.

A)look and feel
B)query
C)alert
D)metaphor

Question 31

The over arching goal of human-computer interaction is to achieve efficiency.

Question 32

________ allow users to arrange data in a table in any way they choose.

A)Pivot tables
B)Databases
C)Menus
D)Display screens

Question 33

It is important that the fit among the user, computer, and task all correspond.

Question 34

Better fit results in greater efficiency but many times more stress for the human involved in the system.

Question 35

When designing from an HCI perspective, you start realizing that limitations are often discussed in terms of ________.

A)disabilities
B)talents
C)skills
D)beliefs

Question 36

The query method that uses a series of keywords and commands to select the rows and columns for a query is called:

A)a parameter query.
B)SQL.
C)QBE.
D)query design grid.

Question 37

It is important that the fit among the ________, ________ and ________ all correspond.

A)user; computer; task
B)user; display; task
C)designer; computer; task
D)user; display; feedback

Question 38

A pivot table is useful because it gives users greater control over how they look at data in different ways within a table.

Question 39

How users feel about themselves, their identities, their work life, and performance can all be gauged through assessing their ________.

A)attitudes
B)well-being
C)usability
D)fit

Question 40

________ in HCI refers to a combination of the efficiency involved in performing a task and the quality of the work that is produced by the task.

A)Performance
B)Fit
C)Task
D)Well-being

Question 41

A derived value is used when the user enters the same data value for a screen field most of the time.

Question 42

No special skills are required of the user who interfaces with the computer using natural language.

Question 43

A question-and-answer interface provides the user with an onscreen list of available selections.

Question 44

SQL uses a grid to select query records.

Question 45

Nested menus allow users to avoid seeing menu options in which they have no interest.

Question 46

The standard type of navigational approach used for ecommerce is called "one-click."

Question 47

To most users, the interface is the system.

Question 48

To be properly utilized, the menu user must know which task he/she desires.

Question 49

Tool tip help displays a small message identifying the function of a command button.

Question 50

Menus can be nested within one another to lead a user through options in a program.

Question 51

The foremost concern when designing from an HCI perspective will always be assisting a user in using technology.

Question 52

A disadvantage of nested menus is that they require users to consider menus in which they have no interest.

Question 53

A Boolean expression may link conditions using AND and OR operators.

Question 54

The foremost concern when designing from an HCI perspective will always be assisting a user in accomplishing a task, set by the organization, with the use of technology.

Question 55

An application programming interface is a set of small programs and protocols used like building blocks for building software applications.

Question 56

QBE uses a series of keywords and commands to select the rows and columns for a query.

Question 57

A hyperlink is a text field that may be selected with a mouse to display additional related text.

Question 58

An ecommerce site should only provide feedback to users.

Question 59

An Internet site map is used to improve navigational efficiency.

Question 60

Feedback is the communication between the computer and a person.

Question 61

Define HCI.What is performance in the HCI context?

Question 62

List three ways to notify a Web user that the input is not in the correct form.

Question 63

What are the seven situations that require feedback for users?

Question 64

Query by example uses a series of keywords and commands to select the rows and columns for a query.

Question 65

The purpose of a query type 3 is to determine which attributes fit the description provided when the entity and value are given.

Question 66

The intent of a query type 2 is to find an entity or entities when an attribute and value are given.

Question 67

List three physical considerations that HCI design addresses.

Question 68

When two or more APIs are used together they form a GUI.

Question 69

Each app on a tablet should have their own gestures that do not relate to the gestures of other apps.This will make it easier for the user to interface with the device.

Question 70

Using Structured Query Language (SQL)is easy for anyone to do since there are no words or commands needed.

Question 71

An example of a multitouch gesture is enlarging a photo on a tablet by flicking your fingers outward.

Question 72

Smartphone alerts are used as an unobtrusive way to send a message to the user.

Question 73

Each query involves three items: an entity, an attribute, and a value.

Question 74

Structured Query Language (SQL)uses a grid to select query records.

Question 75

A query type 4 is similar to query type 1, except that the values of all attributes are desired.

Question 76

A system should clearly present information to the user by having an appropriate title for each display, minimizing the use of abbreviations, and providing clear user feedback.

Question 77

Many GUIs incorporate tool tip help, displaying a small help message identifying the function of a command button when the cursor is placed over it.

Question 78

List five of the eight ways to minimize user action when keying in data.