Deck 2: Understanding and Modeling Organizational Systems

Question 1

A crow's foot notation indicates:

A)none of the other entity.
B)one of the other entity.
C)an attributive entity.
D)many of the other entity.

Answer 1

D

Question 2

Which level of management is most dependent on external information?

A)operations
B)middle
C)strategic
D)None of these are dependent on external information.

Answer 2

C

Question 3

An integrated organizational information system is called a(n):

A)virtual organization.
B)open system.
C)interrelated external entity.
D)enterprise resource planning system.

Answer 3

D

Question 4

The context level data flow diagram depicts:

A)the boundaries of a system.
B)detailed processes that transform the incoming data to information.
C)the system entities and how they are related.
D)computer programs and their files.

Question 5

An external entity may be:

A)a person.
B)another department.
C)another computer system.
D)All of the above.

Question 6

Anything external to an organization's boundaries is considered to be:

A)of little importance.
B)an environment.
C)an enterprise resource system.
D)an associative entity.

Question 7

Which of these is used to depict a relationship in an entity relationship diagram?

A)triangle
B)square
C)crow's foot line
D)rectangle

Question 8

A(n)________ uses computer networks and communications technology to bring people together to work on projects.

A)virtual enterprise
B)open system
C)enterprise system
D)official subculture

Question 9

An enterprise resource planning system:

A)is purchased rather than developed.
B)links team members at remote distances.
C)uses project management software to develop program coding schedules.
D)involves the use of isolated systems that do not interact.

Question 10

An entity that joins two other entities is called:

A)a fundamental entity.
B)an associative entity.
C)an attributive entity.
D)a linking entity.

Question 11

Which of the following symbols is not used on the context level data flow diagram?

A)rectangle with rounded corners
B)triangle
C)arrow
D)shaded corner square

Question 12

Which of these is most closely associated with system control?

A)boundary
B)environment
C)feedback
D)interface

Question 13

Which level of management makes decisions using predetermined rules that have predictable outcomes?

A)operations
B)middle
C)strategic
D)None are interested in detailed information.

Question 14

An entity that describes attributes such as repeating groups is called:

A)a fundamental entity.
B)an associative entity.
C)an attributive entity.
D)an external entity.

Question 15

Which view of organizations concentrates on myths, metaphors, humor, and ceremonies?

A)culture
B)human relationships
C)leadership style
D)technology

Question 16

The symbol used to represent a process on a context level data flow diagram is:

A)a diamond inside a rectangle.
B)a circle.
C)an oval inside a rectangle.
D)a rectangle with rounded corners.

Question 17

The free flow of information within a system is called:

A)open source information.
B)a virtual organization.
C)openness.
D)enterprise wide resource availability.

Question 18

A many-to-many relationship is replaced with ________ to form two one-to-many relationships.

A)a fundamental entity
B)an associative entity
C)an attributive entity
D)a bipolar entity

Question 19

The elements that make up an organizational system are called ________.

A)entities
B)events
C)factors
D)relationships

Question 20

An organization with many employees and many cubicles with each employee having a unique phone extension is said to be a ________ relationship.

A)1:1
B)1:M
C)M:1
D)M:N

Question 21

Another way a systems analyst can show the scope of a system and define proper system boundaries is to use a(n)________.

A)flow chart
B)entity-relationship diagram
C)database diagram
D)spreadsheet

Question 22

Systems and subsystems are interrelated and interdependent.

Question 23

Processes on a data flow diagram:

A)transform incoming data into outgoing information.
B)represent the system boundaries.
C)represent the work that a specific user performs.
D)change the nature of the relationships on a entity-relationship diagram.

Question 24

A(n)________ on one end of a relationship indicates that none of the entity are a possibility.

A)circle or zero
B)single line
C)crow's foot
D)circle and a single line

Question 25

System outputs are used as ________ to compare performance with goals.

A)feedback
B)data
C)inputs
D)None of the above.

Question 26

A(n)________ joins two fundamental entities.

A)associative entity
B)attributive entity
C)process entity
D)None of the above.

Question 27

The management group that has a high need for historical data along with information that allows prediction of future events is:

A)operations management.
B)middle management.
C)strategic management.
D)virtual management.

Question 28

Attributes that are underlined on an entity-relationship diagram:

A)are the names of external entities.
B)can be searched for.
C)represent virtual organizational components.
D)are used to create attributive entities.

Question 29

Feedback is a form of system control.

Question 30

All systems and subsystems are interrelated and ________, which indicates that when any element of a system is changed or eliminated, other system elements are also affected.

A)interconnected
B)interdependent
C)Both A and B.
D)Neither A nor B.

Question 31

An open system allows free passage of resources (people, information, materials)through its boundaries.

Question 32

Anything which affects the functioning of an organization is considered to be an environment.

Question 33

A(n)________ defines the boundaries of the system.

A)context level data flow diagram
B)entity-relationship model
C)open diagram
D)closed diagram

Question 34

The elements that make up an organizational system can be referred to as ________.

A)entities
B)relationships
C)data flows
D)processes

Question 35

All systems are composed of interrelated ________.

A)subsystems
B)enterprise systems
C)database systems
D)design systems

Question 36

Another name for an associative entity is:

A)an attributive entity.
B)an external entity.
C)a co-variant entity.
D)a gerund.

Question 37

A context level data flow diagram includes many detailed processes representing the computer programs within the system.

Question 38

A zero on a relationship line indicates:

A)that the relationship line is undefined.
B)the absence of any well-defined entities.
C)that none is possible for the next relationship.
D)that the relationship should be used to create an associative entity.

Question 39

A(n)________ system is a system with a relatively free flow of information within the organization.

A)open
B)closed
C)primary
D)secondary

Question 40

________ change or transform inputs into outputs.

A)Systems
B)Subsystems
C)Processes
D)Objectives

Question 41

Another name for an attributive entity is a gerund.

Question 42

Strategic managers work in a highly uncertain decision-making environment.

Question 43

Strategic managers tend to use information that is more current than information used by middle managers.

Question 44

An associative entity joins two entities.

Question 45

Use cases allow people to tell stories.

Question 46

A many-to-many relationship may be implemented by using an attributive entity on one end.

Question 47

Operations managers most often make one-time decisions but the decisions made by strategic managers tend to be repetitive.

Question 48

Middle managers make decisions using predetermined rules that have predictable outcomes when implemented correctly.

Question 49

The elements that make up an organizational system are referred to as entities.

Question 50

One drawback of working on a virtual team is that there is no easy way for members to share project results.

Question 51

Often, considering organizational subcultures is more useful than is considering organizational culture.

Question 52

Virtual enterprises use computer networks and communications technology to bring people together on a project.

Question 53

A crow's foot on each side of a relationship indicates a one-to-one relationship.

Question 54

Middle managers are highly dependent on external information.

Question 55

Understanding organizational subcultures may help analysts overcome resistance to change.

Question 56

A zero on one end of a relationship line indicates that there may be none of the entity that the line is connected to.

Question 57

In an entity relationship diagram, rectangles represent entities, and ovals represent relationships.

Question 58

ERP systems are only useful in large companies and not able to be used in small and medium-sized enterprises as well.

Question 59

A primary use case describes the standard flow of events in the system.

Question 60

Enterprise resource planning systems are software that help the flow of information between the functional areas in an organization.

Question 61

Risk is a rough assessment of whether there may be problems or difficulties developing the use case.

Question 62

The communicates relationships handles exceptions to the basic use case.

Question 63

Middle Management forms the second, or intermediate, tier of the three-tiered management system.

Question 64

A brick-and-mortar location uses computer networks and communications technology to bring people together to work on projects.

Question 65

Subcultures coexist with "official" organizational cultures.

Question 66

A use case diagram contains two symbols, the use case and the actor.

Question 67

The requirements met area shows why this use case is important and necessary for the business area to be successful.

Question 68

What are the three parts of a use case scenario that are always described?

Question 69

Middle managers are highly dependent on information from external sources that supply news of market trends and the strategies of competing corporations.

Question 70

A use case model describes what a system does without describing how the system does it.

Question 71

The level of management concerned with making decisions using predetermined rules which have predictable outcomes is the operations manager.

Question 72

Preconditions show the state of the system after the use case has finished.

Question 73

Give an example of the type of decision that would be made by an Operational Manager?

Question 74

List the three broad, horizontal levels of management in organizations.

Question 75

Preconditions are the state of the system before the use case may be performed.

Question 76

Define openness in an organizational environment.

Question 77

The excludes relationship contains a behavior that is common to more than one use case.

Question 78

An attributive entity can only exist if it is connected to at least two other entities.

Question 79

An enterprise resource planning system describes an integrated organizational information system.

Question 80

Describe the elements of an E-R diagram depicting the relationship between a person and a tee-shirt. This description should show the following relationship: Each person can have many tee-shirts, but each shirt can only be owned by a single person.