Deck 1: Business Information Systems: an Overview

Question 1

The terms "data" and "information" mean the same thing.

Answer 1

False

Question 2

Simply put,a ____ is an array of components that work together to achieve a common goal,or multiple goals,by accepting input,processing it,and producing output in an organized manner.

A) plan
B) process
C) project
D) system

Answer 2

D

Question 3

Increasingly,companies are implementing open information systems that can be linked to other systems owned by business partners such as suppliers and clients.

Answer 3

True

Question 4

ISs whose purpose is to glean from raw data relationships and trends that might help organizations compete better are called business intelligence (BI)systems.

Question 5

Every system has a single goal.

Question 6

To become data,information is manipulated through tabulation,addition,subtraction,division,or any other operation that leads to greater understanding of a situation.

Question 7

GISs are often used to manage daily operations as well as for planning and decision making.

Question 8

While accounting systems focus on recording and reporting financial changes and states,the purpose of marketing systems is to facilitate financial planning and business transactions.

Question 9

Since access to information often connotes power,the DBA must be astute not only technologically but politically as well.

Question 10

Many ERP systems are used by service representatives in combination with a telephone.

Question 11

Programmers often advance directly to become project leaders.

Question 12

Project leaders seek and allocate resources,such as personnel,hardware,and software,which are used in the development process.

Question 13

Transaction processing systems (TPSs)are the most widely used information systems.

Question 14

It is important to remember that computers can only carry out instructions that humans give them.

Question 15

The computer processes data through output devices.

Question 16

Input is the information an IS produces and displays in the format most useful to an organization.

Question 17

In the capacity of project leaders,senior systems analysts are put in charge of several analysts and programmers.

Question 18

The rapid spread of the Web,intranets,and extranets has minimized the stature of the organizational Webmaster.

Question 19

____ is the raw material in the production of information.

A) Data
B) Decision making
C) Managing
D) Programming

Question 20

Just as raw materials are processed in manufacturing to create useful end-products,so raw data is processed in information systems to create useful ____.

A) data
B) information
C) input
D) programs

Question 21

Thinking of an organization in terms of its suborganizations or subsystems-called ____-is a powerful management approach.

A) organization thinking
B) organization validating
C) systems thinking
D) systems validating

Question 22

A ____ is responsible for the databases and data warehouses of an organization-a very sensitive and powerful position.

A) database administrator
B) database programmer
C) project leader
D) project manager

Question 23

The ____ of a modern business shows a network of information subsystems that exchange information with each other and with the world outside the system.

A) information list
B) information map
C) specific map
D) total system

Question 24

A ____ is responsible for researching,planning,and recommending software and systems choices to meet an organization's business requirements.

A) database designer
B) programmer
C) project manager
D) systems analyst

Question 25

Storage devices constitute one of the ____ basic components of the computer system within an IS.

A) three
B) four
C) five
D) six

Question 26

____ have been used to provide service via the Web,such as helping residents find locations of different services on a city map or plan travel routes.

A) BIs
B) DSSs
C) GISs
D) MISs

Question 27

Several trends have made the use of ____ very important in business; among them,the variety and ingenuity of computer programs have increased.

A) data maps
B) information lists
C) information systems
D) total systems

Question 28

____ systems mainly help in record-keeping,employee evaluation,and employee benefits.

A) Accounting
B) Financial
C) Human resource (HR) management
D) Marketing

Question 29

The term "____" refers to the sequence of activities involved in producing a product or service.

A) activity board
B) activity chain
C) supply board
D) supply chain

Question 30

____ records sums owed to the organization and by whom.

A) Accounts payable
B) Accounts receivable
C) Accounts programmable
D) Accounts writable

Question 31

Business intelligence applications access large pools of data,usually transactional records stored in large databases called ____.

A) data warehouses
B) decision data
C) demographic data
D) supply chains

Question 32

Spam now makes up about ____ percent of all e-mail.

A) 20
B) 40
C) 60
D) 80

Question 33

A ____ is partly involved in the analysis of business needs and ISs,but the greater part of the job involves setting up business applications.

A) database analyst
B) database programmer
C) programmer/analyst
D) systems administrator

Question 34

In today's world,organizations must continuously ____ hardware,software,and the skills of their employees to stay competitive.

A) downsize
B) share
C) specify
D) upgrade

Question 35

A(n)____ interfaces and interacts with other systems.

A) closed system
B) final system
C) initial system
D) open system

Question 36

In ____,information systems help organize budgets,manage cash flow,analyze investments,and make decisions that could reduce interest payments and increase revenues from financial transactions.

A) accounting
B) e-commerce
C) finance
D) marketing

Question 37

Many IT professionals start their careers as programmers,or programmer/analysts,and then are promoted to ____,positions that require a broad range of skills.

A) network administrators
B) network analysts
C) systems administrators
D) systems analysts

Question 38

A ____ is a business event: a sale,a purchase,the hiring of a new employee,and the like.

A) compromise
B) contract
C) process
D) transaction

Question 39

____'s purpose is to pinpoint the people and organizations most likely to purchase what the organization sells and to promote the appropriate products and services to those people and organizations.

A) Accounting
B) E-commerce
C) Finance
D) Marketing

Question 40

The main goals of ____ systems are to increase the quality of customer service,reduce the amount of labor involved in serving customers,and learn as much as possible about the preferences of individual customers.

A) CRM
B) ERP
C) MIS
D) TPS

Question 41

A(n)____________________ relies on artificial intelligence techniques to support knowledge-intensive decision-making processes.

Question 42

Raw data is rarely meaningful or useful as ____________________.

Question 43

____________________ devices and communications lines transfer data and information over various distances.

Question 44

An SCM is a(n)____________________ because the systems that support each business process are connected to each other to form one large IS.

Question 45

An information system (IS)consists of all the components that work together to ____________________ data and produce information.

Question 46

A major challenge for ____ is the misperception of other executives that IT security is an inhibitor rather than an enabler to operations.

A) CIOs
B) CSOs
C) CTOs
D) Webmasters

Question 47

Some GISs that support operations use information from ____________________ satellites,especially to show the current location of a vehicle or person on a map or to provide directions.

Question 48

Unlike many other occupations,the job of a(n)____________________ often involves the creation of new systems or the modification of existing ones.

Question 49

Often,a system consists of several ____________________-components of a larger system-with subgoals,all contributing to meeting the main goal.

Question 50

Data is the raw material in the production of ____________________.

Question 51

A ____ is responsible for developing or acquiring database applications and must carefully consider how data will be used.

A) DBA
B) database programmer
C) programmer
D) systems analyst

Question 52

You might find organizations where there are both a CIO and a ____ and one reports to the other.

A) CEO
B) CSO
C) CTO
D) Webmaster

Question 53

A ____ is highly involved in the implementation of SCM systems,because they access corporate databases.

A) DBA
B) database programmer
C) programmer
D) systems analyst

Question 54

An accounting system that records accounts receivable,accounts payable,and cash flow is ____________________ if it receives its payroll figures from the payroll system.

Question 55

____________________ ISs provide information that helps management decide how many sales representatives to assign to specific products in specific geographical areas.

Question 56

In a computer-based information system,computers collect,store,and process data into information,according to instructions people provide via computer ____________________.

Question 57

In most organizations the chief security officer (CSO)reports to the ____.

A) chief administrative officer (CAO)
B) chief information officer (CIO)
C) chief information security officer (CISO)
D) systems executive officer (SEO)

Question 58

____________________ systems are often linked to Web applications that track online shopping and process online transactions.

Question 59

When visiting a commercial Web site,chances are the site installs a little file,called a(n)"____________________," on your computer's hard disk.

Question 60

The most widely used ____________________ device is the video display,or video monitor,which displays output visually.

Question 61

Attacks on corporate ____________________ by hackers and computer viruses have made the DBA's job more difficult.

Question 62

What are the characteristics of business intelligence systems?

Question 63

In most cases when you encounter both positions in one organization,the CTO reports to the ____________________.

Question 64

Define information systems.

Question 65

Describe closed systems and open systems.

Question 66

Name and describe the most widely used type of information system.

Question 67

A(n)____________________ is responsible for creating and maintaining the organization's Web site and its intranet and extranet pages.

Question 68

What is the purpose of financial systems?

Question 69

A person who holds the position of CIO must have both technical understanding of current and developing ____________________ technologies and business knowledge.