Deck 10: Power,influence,and Politics

Question 1

Coercive power should be reserved for only the most extreme situations.

Answer 1

True

Question 2

Referent power is limited to high visibility leaders.

Answer 2

False

Question 3

Rewards are only motivating to those expecting to receive them.

Answer 3

True

Question 4

Everyone responds to having power in the same way.

Question 5

Referent and expert power are always effective.

Question 6

Referent power is a personal power.

Question 7

Power is only held by individuals,not groups.

Question 8

Power is inherently good.

Question 9

Personal power stays with a person even if they change jobs.

Question 10

Managers' power stems in part from organizational authority.

Question 11

Power is inherently bad.

Question 12

Informational power is lost after the information is shared.

Question 13

Consistent ethical behavior will decrease your power.

Question 14

When used inappropriately,power can result in unethical behavior.

Question 15

The higher your perceived power,the more successful your influence attempts are likely to be.

Question 16

Threatening punishment can have negative side effects on employees.

Question 17

Expert power can exist at any level in an organization.

Question 18

Power is greater among individuals who control scarce resources that are important to others.

Question 19

Referent and expert power are always appropriate.

Question 20

Managers should use coercion whenever possible.

Question 21

If you do not have something that another person wants,you have no power over him or her.

Question 22

When resources are scarce,power differences across subunits are likely to be reduced.

Question 23

The tactician style of upward influence is associated with more favorable individual outcomes than the shotgun style.

Question 24

A moderate degree of friendship is usually necessary for personal appeals to work.

Question 25

The labor market has a big influence on substitutability.

Question 26

The more desirable and important the resources controlled by a group,the greater the group's resource power.

Question 27

Technology can empower employees to solve problems themselves.

Question 28

Pressure is the most effective influence tactic.

Question 29

Ingratiation could enhance the effectiveness of a personal appeal.

Question 30

Your ability to effectively influence others is enhanced by high cultural intelligence.

Question 31

Influence tactics can be learned with practice.

Question 32

Persuasion gets people to do things differently because they have no other choice.

Question 33

Using more than one influence tactic at the same time can increase your effectiveness if the tactics are compatible.

Question 34

If you have power,you must use it.

Question 35

When resources are plentiful,subunit power differences are usually magnified.

Question 36

All powerful people have influence.

Question 37

Empowerment must be organization-wide.

Question 38

Influence is more effective than power in affecting others' behavior and attitudes.

Question 39

Production and marketing departments tend to have greater power than human resources departments.

Question 40

When a subunit's skills become scarce in the labor market,the power of that subunit decreases.

Question 41

What term refers to a high need for power (with high impulse control)and a low need for affiliation?

A) expertness
B) coercion
C) position power
D) leadership motivation pattern

Question 42

What term refers to a person or group's potential to have an effect on another person's or group's behavior?

A) power
B) leadership
C) coercion
D) abuse

Question 43

Nonverbal cues are most indicative of deception and impression management.

Question 44

Self-promotion is related to higher performance evaluations.

Question 45

What type of power is due to control because of knowledge,skills,or expertise?

A) informational
B) expert
C) reward
D) persuasive

Question 46

What type of power occurs because subordinates respect,admire,and like the leader?

A) referent
B) legitimate
C) informational
D) expert

Question 47

Which of the following is NOT a type of personal power?

A) expert
B) persuasive
C) reward
D) informational

Question 48

When engaging in impression management,people tend to speak with a higher pitch.

Question 49

Formal rules and procedures can help to reduce the occurrence of political behavior.

Question 50

What term refers to one's wanting to control and influence others or to be responsible for others?

A) leadership
B) motivation
C) need for power
D) internal locus on control

Question 51

People who are high on the personality trait of self-monitoring are more likely to engage in impression management behaviors.

Question 52

Political behaviors are most likely to occur when there is a reasonably high degree of ambiguity in the work environment.

Question 53

Conflict is at the core of organizational politics.

Question 54

Individually oriented rewards reduce individually oriented behavior.

Question 55

What type of power is due to control over punishments?

A) persuasive
B) reward
C) coercive
D) legitimate

Question 56

What type of power is due to the position of authority held?

A) legitimate
B) referent
C) expert
D) informational

Question 57

Which of the following is NOT a type of position power?

A) legitimate
B) reward
C) coercive
D) referent

Question 58

The core of effective politics is influencing others through persuasion,generating support,and inspiring trust.

Question 59

The leadership motivation pattern is generally associated with __________ managerial performance.

A) high
B) moderate
C) low
D) volatile

Question 60

Impression management is inherently bad.

Question 61

When Warren Buffet speaks about the economy,people listen because of his _________ power.

A) expert
B) reward
C) coercive
D) position

Question 62

When you want to inspire exceptional efforts to attain difficult goals,you would probably want to arouse followers' needs for which of the following?

A) power
B) achievement
C) companionship
D) relaxation

Question 63

When competitive follower behavior is required,you would likely want to arouse followers' needs for which of the following?

A) peace
B) power
C) friendship
D) attention

Question 64

Legitimate,reward,and coercive power rely on __________ motivation and ___________ obedience.

A) internal, voluntary
B) internal, obligatory
C) external, voluntary
D) external, obligatory

Question 65

Which of the following can enhance your persuasive power?

A) good listening skills
B) appealing to the other person's goals and motivations
C) both of these
D) neither of these

Question 66

What type of power is based on a manager's charisma or attractiveness to others?

A) expert
B) informational
C) persuasive
D) referent

Question 67

What term refers to sharing power with employees and giving them the authority to make and implement at least some decisions?

A) abuse of power
B) coercion
C) empowerment
D) persuasion

Question 68

Reward power involves control over _________ rewards.

A) tangible
B) intangible
C) both of these
D) neither of these

Question 69

Which legislation specifically limits the unchecked authority of CEOs?

A) Sarbanes-Oxley Act
B) Patriot Act
C) Americans with Disabilities Act
D) all of these

Question 70

What term refers to using any type of power to demean,exploit,or take advantage of another or influencing someone to do something they later regret?

A) coercion
B) reward
C) abuse of power
D) empowerment

Question 71

Warnings and punishment notifications should be given __________.

A) in public
B) in private
C) in staff meetings
D) at lunch

Question 72

What type of power is due to the ability to use logic and facts to influence people's ideas and perspectives?

A) referent
B) persuasive
C) expert
D) reward

Question 73

Which type of power is based on fear of the desire not to be punished?

A) coercive
B) persuasive
C) reward
D) referent

Question 74

The effects of referent and expert power rely on the employee's __________ motivation and __________ compliance.

A) internal, voluntary
B) internal, involuntary
C) external, voluntary
D) external, involuntary

Question 75

Coercive power is ___________ appropriate.

A) always
B) frequently
C) rarely
D) never

Question 76

What term refers to unwanted sexual advances,requests,communication,or contact with the threat of punishment for noncompliance?

A) sexual harassment
B) sexual abuse
C) sexual assault
D) sexual healing

Question 77

Which of the following could be punishment?

A) reduction in work hours
B) written reprimand
C) undesirable shifts
D) any of these

Question 78

Effective leaders tend to rely on which types of power?

A) expert and referent
B) reward and coercive
C) persuasive and informational
D) coercive and legitimate

Question 79

What type of power is based on the person's individual characteristics and stays with a person regardless of his or her job or organization?

A) personal
B) position
C) legitimate
D) reward

Question 80

Which of the following can result from abuses of power?

A) financial damage
B) increased turnover
C) decreased employee satisfaction
D) all of these