Deck 5: Recruiting Job Candidates

Question 1

Legal and regulatory changes had some effect on _________ part-time and temporary workers instead of full-time employees.

A)firing
B)hiring
C)paying
D)reducing
E)training

Answer 1

B

Question 2

The pool of candidates for an opening must be _______________, otherwise the recruiting process does the company no good.

A)pleasant
B)likeable
C)organized
D)optimistic
E)qualified

Answer 2

E

Question 3

Kyle advertised Acme Global's need for carpenters in a local newspaper, hoping to create a reasonable pool of qualified candidates.Kyle's actions represent _________.

A)selection
B)hiring
C)recruiting
D)appraising
E)training

Answer 3

C

Question 4

A good rule of thumb is to find about ________ job candidates for each open position in the organization.

A)7 to 10
B)15 to 25
C)At least 50
D)At least 100
E)200

Question 5

A critical role for HR managers in the recruiting process is determining whether or not the job candidates are ___________ for the job which is open.

A)eligible
B)determined
C)qualified
D)certified
E)appraised

Question 6

External factors that influence recruiting usually fall into what two categories?

A)The political environment and the social and legal environment
B)The social and legal environment, and the labor market
C)The labor market and the political environment
D)Competitors and the labor market
E)Supply and demand, and competitors

Question 7

_____________ applicants gives you a reasonable pool of applicants from whom you can choose one who will be a good fit for the job and the organization.

A)7 to 10
B)15 to 25
C)50
D)100
E)200

Question 8

Kara has identified the recruiting area for Acme Global's new plant.Acme will need many carpenters at its new facility, but there is another plant in the area hiring carpenters and offering them good wages.Kara believes that will make his job recruiting qualified applicants difficult.Which external force acting on recruiting efforts is Kara examining?

A)Competitors
B)Supply and demand
C)Legal environment
D)Time required to hire
E)Governments

Question 9

When recruiting, what is a good rule of thumb for the number of people recruiters should find for each opening?

A)25 or more
B)5 to 10
C)One
D)15 to 25
E)At least 3

Question 10

Especially when recruiting within the United States, the first and most important laws that recruiters must abide by are what?

A)Union
B)State
C)Equal Employment Opportunity
D)Noncompete agreements
E)FERPA regulations

Question 11

The available labor market and the social/legal environment are _______ forces that affect recruiting.

A)internal
B)external
C)weak
D)strong
E)training

Question 12

The ____________ is the external pool of candidates from which we draw recruits for open positions.

A)society
B)labor market
C)career fair
D)social media site
E)None of the above

Question 13

The national economy and the world economy affect the ability to ________ new employees.

A)recruit
B)terminate
C)socialize
D)orient
E)train

Question 14

_________ is the process of creating a reasonable pool of qualified candidates for a job opening.

A)Recruiting
B)Selecting
C)Identifying
D)Promoting
E)Appraisal

Question 15

Ahmad has identified the recruiting area for Acme Global's new plant.There are many skilled laborers in the area who are looking for work.Ahmad believes that will make his job recruiting qualified applicants easier.Which external force acting on recruiting efforts is Ahmad examining?

A)Competitors
B)Supply and demand
C)Cost per hire
D)Social environment
E)Governments

Question 16

There are a series of __________ that affect HR managers' ability to recruit individuals into the organization.

A)personal pressures
B)external forces
C)tax credits
D)data spreadsheets
E)questions

Question 17

If the unemployment rate is _________, it is _________ to recruit applicants for open positions.

A)high; harder
B)high; easier
C)low; harder
D)low; easier
E)None of the above

Question 18

What is the main goal of the recruiting process?

A)To hire the best candidate for the job
B)To create a "reasonable pool" of candidates
C)To hire someone to fill the position that needs to be filled
D)To encourage people to apply for future positions with the company
E)To find the maximum number of candidates so you can hire the best

Question 19

When recruiting in an identifiable geographic area, recruiters need to consider the _______________ in that area.

A)political views of the area
B)quality of the workforce
C)unemployment rate
D)government workforce
E)population size of the area

Question 20

The availability of _______ to fill vacant positions depends on the labor market.

A)talent
B)men
C)women
D)graduates
E)None of the above

Question 21

Alternatives to recruiting new employees include all of the following except:

A)using mandatory overtime
B)bringing in temporary workers
C)using family and friends of current employees
D)retraining current employees to do different jobs
E)outsourcing some work to other firms

Question 22

"When" to recruit is one of the _______ considerations in the recruitment process.

A)first
B)last
C)easiest
D)hardest
E)only

Question 23

For hard-to-recruit jobs, some firms pay a bonus to ________ when the referred candidate is hired.

A)new line manager
B)the city
C)the unemployment office
D)the referring employee
E)the employee

Question 24

The _____________ affects the HR managers' ability to recruit new people into organizations.

A)gender demographic
B)age demographic
C)social media environment
D)social environment
E)government

Question 25

The __________ must be well versed in the various laws, agreements, and regulations that limit an organization's ability to recruit.

A)union steward
B)HR manager
C)county commissioner
D)retirement board
E)CEO

Question 26

State employment agencies:

A)are expensive
B)only provide referrals for people who don't really want to work
C)are a good source for employees, especially in bad economic times
D)allow employers to try out unemployed workers for a short period of time
E)generally only work with nonexempt workers

Question 27

If there are not many competitors who need the same particular type of _________, the recruiting environment will be less difficult.

A)analysis
B)talent
C)production
D)work process
E)products

Question 28

The _____________ in the area ties into the concept of supply and demand.

A)unemployment rate
B)graduation rate
C)production rate
D)longevity rate
E)crime rate

Question 29

Various _______ limit the ways in which we can recruit people into our organization.

A)laws
B)people
C)opportunities
D)events
E)departments

Question 30

When an HR department fills jobs based on people they know or with current employees, _______________ is occurring.

A)external recruiting
B)internal recruiting
C)open recruiting
D)local recruiting
E)active recruiting

Question 31

Which of the following is true of the use of internal recruitment sources?

A)Research indicates that most organizational positions are filled internally
B)Internal recruitment has a demoralizing effect on employees
C)Internal recruiting may increase job satisfaction and organizational commitment
D)Temporary employees are the most common source for internal recruitment
E)Internal sources are most appropriate for specialized upper-level positions

Question 32

Our organization's _________ will help determine when we should recruit internally and when we should recruit externally.

A)policies
B)lawyers
C)union
D)alumni board
E)wellness policy

Question 33

Acme Global decided to start offering its employees a $1,000 bonus if they encourage a friend or family member to apply to the company.The employee does not get the bonus until the new hire has been working at Acme Global for one year.Acme Global's new policy is properly referred to as _________.

A)open recruitment
B)targeted recruitment
C)closed recruitment
D)employee referrals
E)None of the above

Question 34

What is a strength of local mass media as a recruiting source?

A)Useful in short-term shortages
B)Good for semiskilled or skilled line employees
C)Targets specific recruits
D)Self-selected recruits
E)The company can target their recruiting much better than using other methods

Question 35

What is the biggest disadvantage of internal recruiting?

A)The possibility of creating or perpetuating a strong resistance to change or the stifling of creativity and innovation
B)The pool of applicants is significantly smaller
C)An external candidate may have better qualifications for the job opening
D)Internal employees may feel that they are entitled to the job whether or not they are qualified and capable
E)An internal candidate may not have the same desire to perform as an external candidate

Question 36

Two common types of __________ recruiting include promotions from within and employee referrals.

A)external
B)internal
C)equitable
D)social media
E)None of the above

Question 37

When identifying the effective labor market, you must determine if you can find the ________ of candidates in that market.

A)best and brightest
B)right number and right type
C)simplest and most eligible
D)easiest and most useful
E)None of the above

Question 38

Policies that must be set before beginning to recruit new employees include all of the following except:

A)alternatives that will be used before or instead of recruiting.
B)whether or not the company will attempt to recruit internally in all viable cases.
C)whether or not the company will be willing to recruit older employees
D)sources that will be utilized in the recruiting effort
E)the geographic scope of the recruiting effort

Question 39

_______________ contend with us for the available talent in a particular field.

A)Universities
B)Allies
C)Current employees
D)Competitors
E)Governments

Question 40

What is the biggest advantage of external recruiting?

A)Avoid creating or perpetuating resistance to change, allowing a foothold for innovative new ways of operating
B)Increase organizational diversity
C)The pool of applicants is significantly larger
D)The possibility of finding individuals with more complex skill sets that are not available internally
E)The company knows the recruit and the recruit knows the company

Question 41

Which of the following is an advantage of internal recruiting?

A)The pool of applicants is significantly smaller
B)We can lower training costs for skilled positions by hiring someone with the requisite skills
C)The pool of applicants is significantly larger
D)We are more likely to find workers with specific technical skill sets
E)The recruit will be able to learn more about the "big picture" of the company and become more valuable

Question 42

Good, top-notch recruiters in a company need to have all of the following qualities except one.Which one?

A)High employee engagement and job satisfaction
B)Active listening skills including empathy
C)Communication skills with both candidates and organizational managers
D)Good personality-job fit
E)Knowledge of executive-level pay structures

Question 43

Geneva is one of the best recruiters at Acme Global.What makes Geneva so successful is her ability to hear the words recruits are saying as well as understand the context of the conversations.Geneva is good at _________.

A)realistic job previews
B)active listening
C)selection
D)appraisal
E)training

Question 44

If it cost a company $50,000 to recruit and hire 5 applicants, what was the cost per hire?

A)$5,000
B)$50,000
C)$1,000
D)$250,000
E)$10,000

Question 45

What is organizational image?

A)The reputation of how difficult or easy an organization's interview process is
B)The same thing as the organizational culture
C)The reputation of the company in the markets that the company gets its recruits from
D)A part of the realistic job preview process
E)The review and acceptance process of creating a vision and mission

Question 46

Elyse needs to hire some semiskilled workers from the local area.She wants to keep the price of advertising low and not attract any applicants from out of state.Her best external recruitment source would be ___________.

A)specialized publications
B)the Internet
C)local mass media
D)public agencies
E)None of the above

Question 47

__________is a review of all of the tasks and requirements of the job, both good and bad.

A)Realistic job preview (RJP) 
B)Active listening
C)Recruiting
D)Yield ratio
E)Labor market

Question 48

Taylor is looking for workers with good basic skill sets.She does not need the applicants in her recruitment pool to have a lot of work experience.Her best external recruitment source would be ___________.

A)educational institutions
B)specialized publications
C)temporary agencies
D)public agencies
E)None of the above

Question 49

When the HR department engages individuals from outside of the firm in the labor market to apply for positions, _______________ recruiting is occurring.

A)internal
B)targeted
C)active
D)external
E)open

Question 50

A job advertisement for a barista yielded 100 applications.Of those, 60 had the basic qualifications required for the job.The yield ratio on the advertisement was ____ percent.

A)10
B)20
C)40
D)60
E)90

Question 51

A job advertisement for a pizza delivery driver yielded 50 applications.Of those, 10 were disqualified because they did not have a driver's license.The yield ratio on the advertisement was ____ percent.

A)10
B)20
C)40
D)80
E)90

Question 52

In hiring his new assistant, Ryan calculates the ________ by comparing how many applications he received to how many of the applicants were qualified.

A)yield ratio
B)cost per hire
C)time required to hire
D)new hire turnover
E)None of the above

Question 53

Nicole added up all her expenses for hiring six new logisticians, including advertising costs, relocation costs, and interview costs.She divided the total costs by six to get the _________.

A)new hire performance
B)cost per hire
C)time required to hire
D)yield ratio
E)None of the above

Question 54

What is a disadvantage of external recruiting?

A)An internal candidate may have better qualifications for the job opening
B)The pool of applicants will vary based on the size of the labor market
C)The pool of applicants is significantly smaller than in internal recruiting
D)The candidate may look good on paper but have no organizational experience
E)Success at one company doesn't necessarily mean success at another company

Question 55

Colleges and universities are good places to recruit individuals with:

A)lots of previous experience in their field
B)low skill-levels
C)good personal dress and grooming habits
D)basic skill sets in a specialized field
E)broad knowledge of all functional areas of business

Question 56

The HR department relies on the _______________ to determine how successful a recruiting advertisement was in finding qualified applicants.

A)new hire performance ratio
B)new hire satisfaction score
C)cost per hire
D)yield ratio
E)recruitment success ratio

Question 57

A company spent $10,000 in recruiting efforts, received 20 applications, and hired 10 people.What was the cost per hire?

A)$100
B)$500
C)$1,000
D)$5,000
E)$10,000

Question 58

External recruiting includes all of the following except:

A)referrals from current employees
B)walk-ins
C)educational institutions
D)various forms of advertising media
E)government employment agencies

Question 59

Colleen has a short-term labor shortage.She needs to hire some workers quickly and does not have time to screen them herself.Her best external recruitment source would be ___________.

A)walk-ins
B)educational institutions
C)temporary agencies
D)the Internet
E)None of the above

Question 60

Acme Corporation is hiring a translator.The job advertisement reads, in part, "In meetings, translate messages simultaneously into specified languages with a high degree of accuracy while dealing with difficult people who are frustrated by their lack of ability to communicate directly with others in the meeting." This type of job advertisement would be considered a ___________.

A)high yield advertisement
B)dispatch preview
C)realistic job preview
D)precise advertisement
E)None of the above

Question 61

The HR department calculates the _______________ when determining the time that it took for them to fill a position.

A)yield ratio
B)time to hire
C)cost per hire
D)return on Investment
E)new hire ratio

Question 62

During the recession, Acme Global laid off 45 employees.During the recovery, Acme Global hired those 45 back along with five new recruits.Within six months, only 25 of those employees still worked for Acme Global, three of which are from the five new recruits.What is the new hire turnover ratio?

A)50 percent
B)40 percent
C)60 percent
D)20 percent
E)10 percent

Question 63

We have to abide by all of the EEO laws currently in existence when recruiting for our organization.

Question 64

Outsourcing is the only alternative to recruitment.

Question 65

The cost of recruiting, selecting, and training a new employee is usually more than 100% of that employee's annual salary.

Question 66

If Acme Global hired 10 new employees last year and at the beginning of this year six were promoted and two left the company, what is the new hire turnover ratio?

A)60 percent
B)33 percent
C)80 percent
D)40 percent
E)20 percent

Question 67

It is not necessary to identify the effective labor market for your organization; any labor market arrangement will yield results.

Question 68

The HR manager need only be well versed in state regulations that govern an organization's ability to recruit.

Question 69

Austin placed an advertisement for a new assistant on November 1.He hired Paul on December 1.His ________ was 30 days.

A)new hire performance
B)cost per hire
C)new hire turnover
D)time required to hire
E)None of the above

Question 70

Acme Global began advertising for a new energy auditor on May 1.The position was filled on Aug.1.The time to hire was ___ days.

A)31
B)82
C)92
D)100
E)26

Question 71

Joe was a new hire last year.His individual appraisal rating was a 2.0 on a 4-point scale.The average of all the new hires' appraisals from last year was a 3.0 and the average of the organization's appraisals was a 3.5.What was the overall new hire performance ratio?

A)86 percent
B)14 percent
C)33 percent
D)50 percent
E)42 percent

Question 72

We should always consider a viable and financially feasible way to solve internal labor shortages, including recruiting new employees, overtime, and outsourcing.

Question 73

Last year, Acme Global hired 25 customs brokers.At the end of the year, only 10 were still working for the organization.The organization's new hire turnover was ____ percent.

A)20
B)40
C)60
D)80
E)90

Question 74

Last year, Acme Global hired 25 petroleum engineers.At the end of the year, only 20 were still working for the organization.The organization's __________ was 20 percent.

A)new hire performance
B)time required to hire
C)yield ratio
D)new hire turnover
E)None of the above

Question 75

Patrick just completed the performance appraisals of three new statisticians.On the company's 4-point grading scale, the average score for the three statisticians was 3.0.The average of all statisticians in the organization was 3.5.The new recruits' __________ was 14 percent below average.

A)new hire performance
B)time required to hire
C)cost per hire
D)new hire turnover
E)None of the above

Question 76

What is the time to hire if the job opening was posted on October 1, the interview took place on October 10, the position was filled on October 15, and the new hire started work on October 20?

A)15
B)10
C)5
D)20
E)25

Question 77

When considering using overtime, we must determine the effect on our current employees' job satisfaction.

Question 78

It cost Acme Global $10,000 to hire five new Biofuels Processing Technicians.The cost per hire was ___________.

A)$10,000
B)$5,000
C)$2,000
D)$1,000
E)$2,500

Question 79

Acme Global hired 20 new auditors last year.The average performance appraisal of the new auditors was 4.4 on a 5-point scale.The average for other auditors in the organization was 4.0.The new recruits' performance is ____ percent above average.

A)5
B)10
C)15
D)20
E)30

Question 80

When examining companies, people usually research the social environment of the company the least.