Deck 13: Organizational Ethics, Sustainability, and Social Responsibility

Question 1

Nathan knows that many of his fellow sales people try to sell clients products the clients do not need or want.Nathan believes this is wrong.He prides himself on learning what each client needs and wants so that he can sell them the products that are the best for them.It appears Nathan is at the _________ of moral development.

A)preconventional level
B)conventional level
C)postconventional level
D)neoconventional level

Answer 1

C

Question 2

Tanner is aware that many of his friends share unregistered software that is helpful in their jobs.One friend offered to give him a copy of the software.Tanner politely declined the offer and bought himself a registered copy of the software.It appears Tanner is at the _________ of moral development.

A)preconventional level
B)conventional level
C)postconventional level
D)neoconventional level

Answer 2

C

Question 3

Matthew received a promotion after turning in an important project.Matthew did not tell his supervisor that the majority of the project was done by someone else.He really wanted the promotion and decided not to mention that someone else was responsible for the successful project.It appears Matthew is at the _________ of moral development.

A)preconventional level
B)conventional level
C)postconventional level
D)neoconventional level

Answer 3

A

Question 4

Nicole regularly inflates invoices to get a larger commission on her sales.She knows that most sales people at her organization inflate their invoices by about 20%.Nicole only inflates hers by 10 percent.She figures if anyone gets caught, hers will look like honest mistakes compared to the others.It appears Nicole's justification for her unethical behavior is:

A)Disregard or distortion of consequences
B)I did it for the good of others or the company
C)I was only following orders
D)I'm not as bad as the others

Question 5

James knows that the company's new widget has a defect in it that will cause it to break after 3 months of use.He decides to say nothing about it because the company really needs the income from the new widget.It appears James's justification for his unethical behavior is:

A)Everyone else does it
B)I did it for the good of others or the company
C)I was only following orders
D)I'm not as bad as the others

Question 6

At the ________ level of moral development, people make an effort to define moral principles for themselves.

A)preconventional level
B)conventional level
C)postconventional level
D)neoconventional level

Question 7

________ is the application of a set of values and principles in order to make the right or good choice.

A)Morality
B)Personality
C)Social intelligence
D)Ethics

Question 8

Steven used to always work his full shift.Several of his coworkers would clock out for lunch and then clock back in a few minutes later but still take an hour for lunch and get paid for the time they are at lunch.Steven decided he should do the same thing so that he would be paid the same as his coworkers for doing the same amount of work.It appears Steven is at the _________ of moral development.

A)preconventional level
B)conventional level
C)postconventional level
D)neoconventional level

Question 9

Of the three levels of moral development, where do most people fall?

A)Preconventional
B)Conventional
C)Postconventional
D)Multiconventional

Question 10

At the ________ level of moral development, people easily give in to peer pressure to act ethically or unethically.

A)preconventional level
B)conventional level
C)postconventional level
D)neoconventional level

Question 11

Alexander did not make many sales this quarter.He considered adding a few fake entries to his quarterly report.However, he decided not to do so when the boss mentioned that the new computer software is designed to catch any inconsistencies.It appears Alexander is at the _________ of moral development.

A)preconventional level
B)conventional level
C)postconventional level
D)neoconventional level

Question 12

At the ________ level of moral development, a person says "It's all about me.I'll take advantage of you to get what I want."

A)preconventional level
B)conventional level
C)postconventional level
D)neoconventional level

Question 13

At the ________ level of moral development, people do the right thing regardless of leaders or group ethics.

A)preconventional level
B)conventional level
C)postconventional level
D)neoconventional level

Question 14

Rather than buy 10 copies of a software package for his 10 employees, Zachary decides to just make 10 copies of the software he bought for his own use.He realizes that this is illegal and that technically he should buy the 10 copies.However, Zachary believes making copies does not harm anyone and saves him a lot of money.It appears Zachary's justification for his unethical behavior is:

A)Everyone else does it
B)I did it for the good of others or the company
C)I was only following orders
D)Disregard or distortion of consequences

Question 15

At the beginning of the school year, several workers in the office steal office supplies such as highlighters and staplers from the supply closet for their children.Jacob's son just entered first grade and Jacob plans to join the rest of the crowd by helping himself to some good supplies.It appears Jacob is at the _________ of moral development.

A)preconventional level
B)conventional level
C)postconventional level
D)neoconventional level

Question 16

Melissa's boss told her to change the numbers on a balance sheet to make things look better for an upcoming board meeting.Melissa does not want to do it, but she really needs the job.She decides to go ahead and make the change.It appears Melissa's justification for her unethical behavior is:

A)Disregard or distortion of consequences
B)I did it for the good of others or the company
C)I was only following orders
D)I'm not as bad as the others

Question 17

_______ refers to the practice of reporting unethical behavior.

A)Whistleblowing
B)Supervision
C)Justification
D)Incentivizing

Question 18

Most people are at the ________ level of moral development.

A)preconventional level
B)conventional level
C)postconventional level
D)neoconventional level

Question 19

At the ________ level of moral development, a person seeks to maintain expected standards and live up to the expectations of others.

A)preconventional level
B)conventional level
C)postconventional level
D)neoconventional level

Question 20

At the ________ level of moral development, a person chooses right and wrong behavior based on self-interest and the likely consequences of the behavior (reward or punishment).

A)preconventional level
B)conventional level
C)postconventional level
D)neoconventional level

Question 21

Sydnie was concerned that her shipment would not reach her customers in time.To expedite the shipment, she paid a friend on the loading dock to prevent a truck from leaving until Sydnie could get to the truck with the package.It appears that Sydnie engaged in _________.

A)bribery
B)corrupt payments
C)discriminatory labor practices
D)unethical marketing practices

Question 22

When making a difficult decision, Emma tries to treat people the way she would want to be treated.It appears Emma is using the _________ ethical approach.

A)Golden Rule
B)four-way test
C)stakeholders' approach
D)discernment and advice

Question 23

When making a difficult decision, Dean makes sure everyone affected by his decision gets a fair deal.It appears Dean is using the _________ ethical approach.

A)Golden Rule
B)four-way test
C)stakeholders' approach
D)discernment and advice

Question 24

__________ is the right to give orders, enforce obedience, make decisions, and commit resources toward completing organizational goals.

A)Authority
B)Responsibility
C)Accountability
D)Ethics

Question 25

__________ is(are) our basic concept(s) of good and bad, or right and wrong.

A)Responsibility
B)Accountability
C)Ethics
D)Values

Question 26

Carl was dealing with a difficult employee problem.Doubting that he can remain objective in the situation, Carl asks Andrei to help him resolve the situation.It appears Carl is using the _________ ethical approach.

A)Golden Rule
B)four-way test
C)stakeholders' approach
D)discernment and advice

Question 27

Which of the following is not part of the four-way test to determine ethical behavior?

A)Is it the truth?
B)Will others view it as ethical?
C)Will it build goodwill and better friendship?
D)Is it fair to all concerned?

Question 28

When making a decision on how to discipline an employee, Peter asks himself how he would feel if someone made the decision about him.It appears Peter is using the _________ ethical approach.

A)Golden Rule
B)code of ethics
C)stakeholders' approach
D)discernment and advice

Question 29

Maxwell did not complete his assignment.When his boss asked him why, Maxwell replied that he did not consider the assignment to be part of his job.His boss pointed out that the assignment was in his job description.It appears Maxwell is shirking his __________ for the project.

A)authority
B)responsibility
C)accountability
D)doing the right thing

Question 30

When several customers were injured while using Acme Global's new widget, it was revealed that the organization knew the widget was defective but decided not to fix the problem or withdraw the widget from the market.It appears Acme Global engaged in _______.

A)unethical marketing practices
B)corrupt payments
C)discriminatory labor practices
D)unethical environmental practices

Question 31

__________ is the obligation to answer for something/someone; the duty to carry out an assignment to a satisfactory conclusion

A)Authority
B)Responsibility
C)Accountability
D)Ethics

Question 32

________ is the concept that organizations have a duty to all societal stakeholders to operate in a manner that takes each of their needs into account.

A)Ethics
B)Corporate social responsibility
C)Business savvy
D)Stakeholder accountability

Question 33

Under the idea of corporate social responsibility, companies must do the following:

A)provide employees with safe working conditions.
B)provide consumers with safe products and services.
C)compete fairly with competitors.
D)All of the choices are correct.

Question 34

___________ is the personal duty to someone else for the effective use of resources to complete an assignment

A)Authority
B)Responsibility
C)Accountability
D)Ethics

Question 35

When making a difficult decision, Matthew considers whether his response is true and fair.He also asks himself if the response will build goodwill and be beneficial to all concerned.It appears Matthew is using the _________ ethical approach.

A)Golden Rule
B)four-way test
C)stakeholders' approach
D)discernment and advice

Question 36

Rebecca informed all her employees that their ethical decision making would be covered during performance appraisals.In other words, Rebecca let everyone know that being ethical was a part of the job and they would be appraised on it.It appears Rebecca is using her __________ to try to create an ethical workplace.

A)authority
B)responsibility
C)accountability
D)doing the right thing

Question 37

Who put forth the stakeholders' approach to ethics?

A)Donald Trump
B)Steve Jobs
C)Warren Buffett
D)Jack Welch

Question 38

When making decisions about how to conduct performance appraisals, Brandon always thinks about how he can get the employee to work harder in the next year and how he can help the employee reach the employee's goals for development.He also considers how both he and the employee can work together to best benefit the organization.It appears Brandon is using the _________ ethical approach.

A)Golden Rule
B)four-way test
C)stakeholders' approach
D)code of ethics

Question 39

Concerned that her new office building would not meet new environmental standards, Sarah made large contributions to several prominent politicians in exchange for being able to continue with construction on the building.It appears that Sarah engaged in ________.

A)discriminatory labor practices
B)corrupt payments
C)discriminatory labor practices
D)unethical marketing practices

Question 40

__________is(are) the basic application of our values.

A)Authority
B)Responsibility
C)Principles
D)Ethics

Question 41

Although _______________ can be useful for organizations, there are very few present in major corporations today.

A)sustainability training programs
B)social networking
C)faith-based clubs
D)child care programs

Question 42

________ corporate social responsibility focuses on maximizing profits while obeying the law.

A)Legal
B)Ethical
C)Benevolent
D)Social

Question 43

________ corporate social responsibility focuses on profitability and helping society through philanthropy.

A)Legal
B)Ethical
C)Benevolent
D)Social

Question 44

________ corporate social responsibility focuses on profitability and doing what is right, just, and fair.

A)Legal
B)Ethical
C)Benevolent
D)Social

Question 45

________ corporate social responsibility focuses on increasing sales and cutting costs to maximize returns to stockholders.

A)Legal
B)Ethical
C)Benevolent
D)Social

Question 46

Organizations using ________ corporate social responsibility meet reasonable societal expectations and exceed government laws and regulations to be just and fair to stakeholders.

A)legal
B)ethical
C)benevolent
D)social

Question 47

A variety of employee stakeholder subgroups are recently beginning to receive more attention than they had historically.The book lists _____ as an example.

A)Millennial workers
B)women executives
C)lower socio-economic class workers
D)blue collar workers

Question 48

Acme Global works closely with safety inspectors to make sure that the organization is following all important safety standards.It also asks the safety inspectors to make suggestions for other things Acme Global can do to make its workplace safe.It appears Acme Global is reaching the ________ level of corporate social responsibility.

A)legal
B)ethical
C)benevolent
D)social

Question 49

Acme Global provides all employees with two paid days "off" to volunteer at local charities.The employees enjoy the time to give back to the community and the charities appreciate the extra help.It appears Acme Global is reaching the ________ level of corporate social responsibility.

A)legal
B)ethical
C)benevolent
D)social

Question 50

According to corporate social responsibility, corporations have responsibility to ________.

A)the environment
B)employees
C)the government
D)All of the choices are correct

Question 51

Organizations that engage in ________ corporate social responsibility expect, encourage, and reward for being active volunteers in the community, often on company time.

A)legal
B)ethical
C)benevolent
D)social

Question 52

Courtlyn's company uses a local river for dumping.The company is aware that the chemical it dumps causes plant life in the river to die.However, the chemical is so new that no regulations have been written about it.It appears Courtlyn's company is reaching the ________ level of corporate social responsibility.

A)legal
B)ethical
C)benevolent
D)social

Question 53

_________refers to meeting the needs of the current generation without compromising the ability of future generations to meet their needs

A)Sustainability
B)Responsibility
C)Accountability
D)Principles

Question 54

Acme Global is careful to keep salaries competitive.The human resources departments checks what other organizations are paying and also considers how long an employee has been working for the organization when determining pay levels.Acme Global always pays more than minimum wage and is careful to make sure that wages are fair.It appears Acme Global is reaching the ________ level of corporate social responsibility.

A)legal
B)ethical
C)benevolent
D)social

Question 55

Ethics is a reflection on what constitutes right and wrong and a reflection on morality.

Question 56

Lying and dishonesty are more commonplace in the American workplace today in comparison to the past.

Question 57

The "triple bottom line" includes performance in all of the following areas EXCEPT:

A)Economic
B)Social
C)Environmental
D)Benevolence

Question 58

Acme Global matches its employees' contributions to charities.In other words, if an employee gives $100 to a nonprofit agency, Acme Global gives $100 as well.It appears Acme Global is reaching the ________ level of corporate social responsibility.

A)legal
B)ethical
C)benevolent
D)social

Question 59

A(n) _______ company acts in a way that minimizes damage to the environment.

A)accountable
B)green
C)principled
D)valued

Question 60

________ corporate social responsibility is the highest level of CSR and is called "good corporate citizenship."

A)Legal
B)Ethical
C)Benevolent
D)Social

Question 61

With a choice of two products of similar price and quality, 80% of surveyed customers said they are willing to buy the more sustainable option.

Question 62

Providing ethical leadership and avoiding questionable practices mean doing more than is required in dealing with market stakeholders, such as treating employees right and paying them fair wages.

Question 63

Corporate social responsibility is strictly good public practice, and it is unlikely that any similar regulations will be required through law in the future.

Question 64

As long as you bribe officials outside of the United States, the practice is legal and ethical.

Question 65

Legal corporate social responsibility focuses on increasing sales and cutting costs to maximize returns to stockholders.

Question 66

One of the causes of the 2007 recession may have been unethical practices by financial firms.

Question 67

By claiming authority, you also assume responsibility.

Question 68

One way to help evaluate whether or not you have made an ethical decision is to gauge how willing you are to tell others what decision you have made.

Question 69

Obligation is a right to give orders.

Question 70

The business case for CSR is based on the ability of the organization to help or harm various stakeholder groups and the ability of all stakeholder groups to help or harm the company.

Question 71

Poor performance may encourage some to pursue unethical behavior.

Question 72

Corruption is only present among low-level employees and governments.

Question 73

When people are supervised or in less competitive situations, they are less likely to practice unethical behavior.

Question 74

Legal corporate social responsibility focuses on profitability and doing what is right, just, and fair.

Question 75

Bribery is not a big deal if it benefits stakeholders.

Question 76

Authority is much more important than responsibility.Responsibility is mostly superfluous.

Question 77

With a choice of two products of similar price and quality, 20% of surveyed customers said they are willing to buy the more sustainable option.

Question 78

Ethical corporate social responsibility focuses on maximizing profits while obeying the law.

Question 79

Corrupt payments to government officials are designed to allow a company to avoid governmental scrutiny.

Question 80

Corporate social responsibility is the concept that organizations have a duty to all societal stakeholders to operate in a manner that takes each of their needs into account.