Deck 15: Organizational Ethics, sustainability and Social Responsibility

Question 1

The idea that everyone in an organization must be accountable for their own actions is called ________.

A)Compliance
B)Personal Responsibility
C)Principles
D)Ethics

Answer 1

B

Question 2

The aspect of ethics regarding honesty is also referred to as _______.

A)morality
B)righteousness
C)integrity
D)character

Answer 2

C

Question 3

__________ is the right to give orders,enforce obedience,make decisions,and commit resources,toward completing organizational goals.

A)Authority
B)Responsibility
C)Accountability
D)Ethics

Answer 3

A

Question 4

Some people are purely honest or dishonest.Some,however,fall in between.The book states ____ percent are in the in-between category.

A)25
B)98
C)45
D)85

Question 5

Per the Houston Chronicle,one purpose of a code of ethics is to

A)define what the company is about
B)make it clear that the company is based on honesty
C)make it clear that the company is based on fairness
D)All choices are correct.

Question 6

__________ is the obligation to answer for something/someone; the duty to carry out an assignment to a satisfactory conclusion

A)Authority
B)Responsibility
C)Accountability
D)Ethics

Question 7

A lack of CSR can cause companies to have public scandals.One of the companies mentioned in the book to have such a scandal was ______.

A)Lululemon
B)Adidas
C)Fila
D)Nike

Question 8

Which of the following could be consequences of dishonesty?

A)You could lose the trust of people.
B)The truth will eventually catch up with you.
C)All choices are correct.
D)You could hurt your relationships for a very long time.

Question 9

________ is the application of a set of values and principles in order to make the right or good choice.

A)Morality
B)Personality
C)Social intelligence
D)Ethics

Question 10

An example the book gives of a company who has dishonest and unethical marketing practices is ___________.

A)Toyota
B)Chase
C)General Motors
D)Wells Fargo

Question 11

___________ is the personal duty to someone else for the effective use of resources to complete an assignment

A)Authority
B)Responsibility
C)Accountability
D)Ethics

Question 12

An example the book gives of a company who has had issues with employee and customer privacy is ___________.

A)Facebook
B)MySpace
C)YouTube
D)Instagram

Question 13

_______ refers to the practice of reporting unethical behavior.

A)Whistleblowing
B)Supervision
C)Justification
D)Incentivizing

Question 14

Of the three levels of moral development,where do most people fall?

A)Preconventional
B)Conventional
C)Postconventional
D)Multiconventional

Question 15

Who put forth the stakeholders' approach to ethics?

A)Donald Trump
B)Steve Jobs
C)Warren Buffett
D)Jack Welch

Question 16

By what percent have business schools increased ethics related courses?

A)50
B)100
C)150
D)200

Question 17

Which of the following is not part of the four-way test to determine ethical behavior?

A)Is it the truth?
B)Will others view it as ethical?
C)Will it build goodwill and better friendship?
D)Is it fair to all concerned?

Question 18

________ is an example the book gives as a company that has employment issues with their managers.

A)General Electric
B)Wal-Mart
C)Target
D)Sears

Question 19

Which of the following is/are common element(s) of definitions of ethics?

A)All choices are correct.
B)beliefs
C)principles of conduct
D)morals

Question 20

At its most basic,ethics refers to the difference between _____ and ______.

A)business,personal
B)values,beliefs
C)right,wrong
D)conservative,liberal

Question 21

Rather than buy 10 copies of a software package for his 10 employees,Zachary decides to just make 10 copies of the software he bought for his own use.He realizes that this is illegal and that technically he should buy the 10 copies.However,Zachary believes making copies does not harm anyone and saves him a lot of money.It appears Zachary's justification for his unethical behavior is ________.

A)Everyone else does it
B)I did it for the good of others or the company
C)I was only following orders
D)Disregard or distortion of consequences

Question 22

Nicole regularly inflates invoices to get a larger commission on her sales.She knows that most sales people at her organization inflate their invoices by about 20 percent.Nicole only inflates hers by 10 percent.She figures if anyone gets caught,hers will look like honest mistakes compared to the others.
It appears Nicole's justification for her unethical behavior is ________.

A)Disregard or distortion of consequences
B)I did it for the good of others or the company
C)I was only following orders
D)I'm not as bad as the others

Question 23

Nathan knows that many of his fellow sales people try to sell clients products the clients do not need or want.Nathan believes this is wrong.He prides himself on learning what each client needs and wants so that he can sell them the products that are the best for them.It appears Nathan is at the _________ of moral development.

A)preconventional level
B)conventional level
C)postconventional level
D)neoconventional level

Question 24

Alexander did not make many sales this quarter.He considered adding a few fake entries to his quarterly report.However,he decided not to do so when the boss mentioned that the new computer software is designed to catch any inconsistencies.It appears Alexander is at the _________ of moral development.

A)preconventional level
B)conventional level
C)postconventional level
D)neoconventional level

Question 25

Under the idea of corporate social responsibility,companies must do the following:

A)provide employees with safe working conditions
B)provide consumers with safe products and services
C)compete fairly with competitors
D)all of the choices are correct

Question 26

Corporations have responsibility to ________

A)the environment
B)employees
C)the government
D)all of the choices are correct

Question 27

At the beginning of the school year,several workers in the office steal office supplies such as highlighters and staplers from the supply closet for their children.Jacob's son just entered first grade and Jacob plans to join the rest of the crowd by helping himself to some good supplies.It appears Jacob is at the _________ of moral development.

A)preconventional level
B)conventional level
C)postconventional level
D)neoconventional level

Question 28

A variety of employee stakeholder subgroups are recently beginning to receive more attention than they had historically.The book lists _____ as an example.

A)Millennial workers
B)Women executives
C)Lower class workers
D)ESL workers

Question 29

When choosing between two products of similar quality and price,________ of customers would buy the more sustainable option.

A)two-thirds
B)three-fourths
C)one-half
D)four-fifths

Question 30

Melissa's boss told her to change the numbers on a balance sheet to make things look better for an upcoming board meeting.Melissa does not want to do it,but she really needs the job.She decides to go ahead and make the change.It appears Melissa's justification for her unethical behavior is ________.

A)Disregard or distortion of consequences
B)I did it for the good of others or the company
C)I was only following orders
D)I'm not as bad as the others

Question 31

Matthew received a promotion after turning in an important project.Matthew did not tell his supervisor that the majority of the project was done by someone else.He really wanted the promotion and decided not to mention that someone else was responsible for the successful project.It appears Matthew is at the _________ of moral development.

A)preconventional level
B)conventional level
C)postconventional level
D)neoconventional level

Question 32

James knows that the company's new widget has a defect in it that will cause it to break after 3 months of use.He decides to say nothing about it because the company really needs the income from the new widget.It appears James' justification for his unethical behavior is ________.

A)Everyone else does it
B)I did it for the good of others or the company
C)I was only following orders
D)I'm not as bad as the others

Question 33

Steven used to always work his full shift.Several of his coworkers would clock out for lunch and then clock back in a few minutes later but still take an hour for lunch and get paid for the time they are at lunch.Steven decided he should do the same thing so that he would be paid the same as his coworkers for doing the same amount of work.It appears Steven is at the _________ of moral development.

A)preconventional level
B)conventional level
C)postconventional level
D)neoconventional level

Question 34

Chief sustainability officer has become a new title at many large corporations,such as _______.

A)DuPont
B)AT&T
C)All of the choices are correct.
D)Google

Question 35

Tanner is aware that many of his friends share unregistered software that is helpful in their jobs.One friend offered to give him a copy of the software.Tanner politely declined the offer and bought himself a registered copy of the software.It appears Tanner is at the _________ of moral development.

A)preconventional level
B)conventional level
C)postconventional level
D)neoconventional level

Question 36

Diversity training programs have been around since the ______.

A)1970s
B)1950s
C)1960s
D)1980s

Question 37

______________ involves meeting the needs of the current generation without compromising the ability of future generations to meet their needs.

A)Networking
B)Capitalizing
C)Media tactics
D)Sustainability

Question 38

Is workplace discrimination on the basis of sexual orientation or gender identity prohibited under federal law?

A)No,it is not prohibited.
B)Yes,it is prohibited.

Question 39

Although _______________ can be useful for organizations,there are very few present in major corporations today.

A)sustainability training programs
B)social networking
C)faith-based clubs
D)childcare programs

Question 40

________ is the concept that organizations have a duty to all societal stakeholders to operate in a manner that takes each of their needs into account.

A)Ethics
B)Corporate social responsibility
C)Business savvy
D)Stakeholder accountability

Question 41

Acme Global works closely with safety inspectors to make sure that the organization is following all important safety standards.It also asks the safety inspectors to make suggestions for other things Acme Global can do to make its workplace safe.It appears Acme Global is reaching the ________ level of corporate social responsibility.

A)legal
B)ethical
C)benevolent
D)social

Question 42

When people are supervised or in less competitive situations,they are less likely to practice unethical behaviors.

Question 43

Courtlyn's company uses a local river for dumping.The company is aware that the chemical it dumps causes plant life in the river to die.However,the chemical is so new that no regulations have been written about it.It appears Courtlyn's company is reaching the ________ level of corporate social responsibility.

A)legal
B)ethical
C)benevolent
D)social

Question 44

Sydnie was concerned that her shipment would not reach her customers in time.To expedite the shipment,she paid a friend on the loading dock to prevent a truck from leaving until Sydnie could get to the truck with the package.It appears that Sydnie engaged in _________.

A)bribery
B)corrupt payments
C)discriminatory labor practices
D)unethical marketing practices

Question 45

Maxwell did not complete his assignment.When his boss asked him why,Maxwell replied that he did not consider the assignment to be part of his job.His boss pointed out that the assignment was in his job description.It appears Maxwell is shirking his __________ for the project.

A)authority
B)responsibility
C)accountability
D)doing the right thing

Question 46

When several customers were injured while using Acme Global's new widget,it was revealed that the organization knew the widget was defective but decided not to fix the problem or withdraw the widget from the market.It appears Acme Global engaged in _______.

A)unethical marketing practices
B)corrupt payments
C)discriminatory labor practices
D)unethical environmental practices

Question 47

When making a decision on how to discipline an employee,Peter asks himself how he would feel if someone made the decision about him.It appears Peter is using the _________ ethical approach.

A)Golden Rule
B)code of ethics
C)stakeholders' approach
D)discernment and advice

Question 48

Lying and dishonesty are more commonplace in the American workplace today in comparison to the past.

Question 49

Acme Global provides all employees with two paid days "off" to volunteer at local charities.The employees enjoy the time to give back to the community and the charities appreciate the extra help.It appears Acme Global is reaching the ________ level of corporate social responsibility.

A)legal
B)ethical
C)benevolent
D)social

Question 50

When making a difficult decision,Matthew considers whether his response is true and fair.He also asks himself if the response will build goodwill and be beneficial to all concerned.It appears Matthew is using the _________ ethical approach.

A)Golden Rule
B)four-way test
C)stakeholders' approach
D)discernment and advice

Question 51

Carl was dealing with a difficult employee problem.Doubting that he can remain objective in the situation,Carl asks Andrei to help him resolve the situation.It appears Carl is using the _________ ethical approach.

A)Golden Rule
B)four-way test
C)stakeholders' approach
D)discernment and advice

Question 52

Even when people believe they will not be caught,they are no more likely to act unethically.

Question 53

One function of ethics is to guide interpersonal conduct.

Question 54

Rebecca informed all her employees that their ethical decision making would be covered during performance appraisals.In other words,Rebecca let everyone know that being ethical was a part of the job and they would be appraised on it.It appears Rebecca is using her __________ to try to create an ethical workplace.

A)authority
B)responsibility
C)accountability
D)doing the right thing

Question 55

When making decisions about how to conduct performance appraisals,Brandon always thinks about how he can get the employee to work harder in the next year and how he can help the employee reach the employee's goals for development.He also considers how both he and the employee can work together to best benefit the organization.It appears Brandon is using the _________ ethical approach.

A)Golden Rule
B)four-way test
C)stakeholders' approach
D)code of ethics

Question 56

Ethics is a reflection on what constitutes right and wrong and a reflection on morality.

Question 57

Concerned that her new office building would not meet new environmental standards,Sarah made large contributions to several prominent politicians in exchange for being able to continue with construction on the building.It appears that Sarah engaged in ________.

A)discriminatory labor practices
B)corrupt payments
C)discriminatory labor practices
D)unethical marketing practices

Question 58

When making decisions about how to conduct performance appraisals,Spencer always re-reads the company's handbook so he can make sure he conducts the appraisal interviews fairly and in compliance with the organization's ethics.It appears Spencer is using the _________ ethical approach.

A)Golden Rule
B)code of ethics
C)stakeholders' approach
D)discernment and advice

Question 59

Acme Global matches its employees' contributions to charities.In other words,if an employee gives $100 to a non-profit agency,Acme Global gives $100 as well.It appears Acme Global is reaching the ________ level of corporate social responsibility.

A)legal
B)ethical
C)benevolent
D)social

Question 60

Acme Global is careful to keep salaries competitive.The human resources departments checks what other organizations are paying and also considers how long an employee has been working for the organization when determining pay levels.Acme Global always pays more than minimum wage and is careful to make sure that wages are fair.It appears Acme Global is reaching the ________ level of corporate social responsibility.

A)legal
B)ethical
C)benevolent
D)social

Question 61

Values are a basic application of our values.

Question 62

One of the causes of the 2007 recession may be unethical practices by financial firms.

Question 63

One way to help evaluate whether or not you have made an ethical decision is to gauge how willing you are to tell others what decision you have made.

Question 64

Peter Drucker outlined 14 principles of organizing.In these,he noted that authority and responsibility are linked and must be balanced.

Question 65

Ethics and corporate social responsibility are not at all related.

Question 66

As long as something is legal,it is also ethical.

Question 67

Poor performance may encourage some to pursue unethical behavior.

Question 68

Being socially responsible is going above and beyond the legal and economic obligations you may have to act in a way benefiting society.

Question 69

Corruption is only present among low level employees and governments.

Question 70

In most situations,there is a right or wrong decision.

Question 71

Compliance is only an issue for private companies.

Question 72

Obligation is a right to give orders.

Question 73

Corrupt payments to government officials are designed to allow a company to avoid governmental scrutiny.

Question 74

Bribery is not a big deal if it benefits stakeholders.

Question 75

It is important to know the appropriate use of company assets so you can identify what may constitute misuse of those assets.

Question 76

Authority is much more important than responsibility.Responsibility is mostly superfluous.

Question 77

As long as you bribe officials outside of the US,the practice is legal and ethical.

Question 78

It is difficult to live by the Golden Rule because one doesn't feel an immediate reward.

Question 79

Even if someone gives you a gift,you will still most likely be able to maintain objectivity when dealing with business decisions affecting them.

Question 80

As part of your new position,your manager has required you to take responsibility for the money spent by the HR department.Despite this,he doesn't give you authority to veto any purchases.This is an example of a lack of balance between authority and accountability.