Deck 64: Marketing Your Skills

Question 1

If a person likes to travel,has an outgoing personality,and finds it easy to contact new people,they might find a career in _____ rewarding.

A)insurance
B)research
C)public health
D)sales

Answer 1

sales

Question 2

Information to be included in the heading of the resume includes:

A)name and address.
B)age and sex.
C)birth date and telephone.
D)marital status and number of children.

Answer 2

name and address.

Question 3

The dental assistant that helps dental practices enhance employee satisfaction and improve communication skills works in:

A)a hospital.
B)management consulting.
C)teaching.
D)dental schools.

Answer 3

management consulting.

Question 4

Under federal Equal Employment Opportunity regulations,employers may not ask questions regarding:

A)citizenship or appropriate alien status.
B)marital status.
C)work experience.
D)your educational level.

Question 5

A career opportunity for a dental assistant in _____ would involve collecting data and reporting statistics on specific public health issues and services such as fluoridation,the incidence of acquired immunodeficiency syndrome (AIDS),and care for specific population groups,such as older adults,Native Americans,or migrant workers.

A)a hospital doing research
B)an insurance company
C)dental schools
D)public health and government programs

Question 6

The resume should:

A)convince the employer to hire you without needing an interview.
B)list your work experiences in order, beginning with the oldest and working up to the most recent.
C)list your educational background.
D)include personal data such as hobbies and interests.

Question 7

Which of the following statements is true about salary negotiations?

A)They are really the only factors to be considered when you are accepting a job.
B)Keep any ideas about salary expectations to yourself.
C)Realize the importance of the total dollar value when benefits are added to salary.
D)Focus on the dollars and not the hours you will be working or the working conditions.

Question 8

A nonsolo dentist:

A)cannot be employed by the owner dentist of the practice.
B)works in a practice with at least five other dentists.
C)is also considered to be in a private dental practice.
D)is employed by the government.

Question 9

A personal philosophy:

A)tells people all about who you are.
B)reflects your commitments, values, and concerns related to future employment.
C)expresses your goals for your personal life.
D)should be changed every six months.

Question 10

A follow-up letter is sent:

A)to inquire about why you did not get the position.
B)to thank the interviewer for hiring you.
C)to reaffirm your interest in the position.
D)two weeks after the interview.

Question 11

It is recommended that the employer or office manager conduct a performance review for each employee at least once:

A)at the end of the first year of employment.
B)every month.
C)every holiday.
D)a year.

Question 12

The first paragraph in a cover letter:

A)tells why you feel you deserve the position.
B)serves to introduce yourself and states how you found out about the position and your interest in applying for the position.
C)invites the dentist to contact you.
D)lets the employer know that you are available for an interview at your convenience.

Question 13

What is the term used for a profession or occupation that requires specific education or training?

A)Career
B)Employment
C)Job
D)Work

Question 14

A dental assistant is responsible for complying with all local,state,and federal laws and regulations governing the practice of dentistry where he or she is employed.

Question 15

Most employers routinely consider the first several weeks to _____ days as provisional employment,during which either party may terminate the relationship without notice.

A)30
B)60
C)90
D)180

Question 16

Who is responsible for your professional development?

A)Your parents are responsible for your professional development.
B)Your teachers are responsible for your professional development.
C)You are responsible for your professional development.
D)Your employer is responsible for your professional development.

Question 17

_____ provide short-term positions so that you can evaluate firsthand the responsibilities and challenges of a given position; this experience can be helpful in determining whether the dental practice and the prospective employee are a good match for each other.

A)Newspaper advertisements
B)Campus placements
C)Temporary agencies
D)Dental supply companies

Question 18

One of the most important factors in your professional success and in achieving your professional goals is:

A)having a positive attitude.
B)having a good job.
C)working for a qualified dentist.
D)gaining a degree in dental assisting.

Question 19

Your appearance for a job interview should:

A)not make a difference in getting the job.
B)be neat and conservative.
C)reflect that you are well organized and competent.
D)both b and c.

Question 20

Benefits of being employed in a larger group dental practice include:

A)more opportunities to show off your skills.
B)greater opportunity for advancement.
C)more opportunities to socialize with auxiliaries.
D)all of the above.

Question 21

Ways to present a positive image of yourself during an interview include:

A)maintaining direct eye contact.
B)speak only when spoken to.
C)do not ask questions.
D)speak slowly and loudly.

Question 22

A brief description of a person's professional or work experience,education,and qualifications is a(n):

A)employee agreement.
B)resume.
C)job description.
D)employment history.

Question 23

Some sources for seeking possible employment for a dental assistant include:

A)the Internet.
B)professional organizations.
C)temporary employment agencies.
D)all of the above.

Question 24

If the employment agency charges the dentist 15% of the annual starting salary of a dental assistant,which is $21,000,what is the fee that the dentist owes the agency?

A)$315.00
B)$31.50
C)$3150
D)$262.50

Question 25

When dressing for an interview:

A)it is appropriate to wear a "scrubs" type uniform, since that is what is usually worn in the dental office.
B)keep make-up and jewelry to a minimum.
C)dress in conservative business attire, such as a dress pants and a blouse.
D)both b and c.

Question 26

A compensation package includes _____.

A)salary only.
B)salary, health insurance, and paid vacation.
C)salary plus additional benefits that the dentist includes.
D)salary plus the number of hours that will be worked.

Question 27

Employment agencies:

A)are state run and charge a fee for their services.
B)can be private agencies, with employer-paid fees.
C)base their fee on the current minimum wage rate.
D)are paid on a monthly basis.

Question 28

When submitting a cover letter with a resume,the correct salutation would be:

A)To Whom It May Concern.
B)Dear Sir or Dear Madam.
C)Dear Dr. (name of the dentist).
D)Hello.

Question 29

The purpose of an employment interview is to allow:

A)the dentist to determine whether you are the right employee for the position.
B)you to gather information to help you determine whether you would be happy working in that position.
C)the staff to meet you to see if you would fit in.
D)both a and b.

Question 30

A document that includes a job description,work schedule,and compensation is a(n):

A)contract.
B)employment agreement.
C)letter of intent.
D)job summary.

Question 31

When listing work experience on a resume:

A)list in chronological order beginning with the most recent.
B)provide dates of employment.
C)provide employers names and locations.
D)all of the above.

Question 32

An action that requires significant difficulty or expense when factors such as an employer's size,financial resources,and the nature and structure of the operation are considered is:

A)an act of the Americans with Disabilities Act (ADA).
B)Title 1 act.
C)illegal.
D)undue hardship.

Question 33

A resume should:

A)have 1-inch margins on all sides.
B)include your birth date and family members.
C)be as long as needed to list all your skills and certifications.
D)should always include names of references.

Question 34

It is the dental assistant's responsibility to:

A)maintain professional ethical standards with most of the patients.
B)maintain professional credentials that they chose to register with the state dental association..
C)realize that feedback and criticism are occasionally necessary and should be able to respond to these in a constructive manner..
D)conduct annual performance reviews of fellow employees..

Question 35

A follow-up letter should be sent to the interviewer within _____ after the interview.

A)48 hours
B)1 hour
C)1 week
D)6 to 10 days

Question 36

Title 1 of the American with Disabilities Act:

A)makes it legal for a dentist to terminate a staff member if he becomes disabled.
B)requires the dentist to make reasonable accommodations for a staff member if he should become disabled while employed.
C)applies only to dental practices with at least four people.
D)was passed in 1995.

Question 37

How many minutes early should you arrive before the interview?

A)Five to 10 minutes
B)Ten to 15 minutes
C)Right at the time for the interview, so you don't have to wait
D)A couple of minutes after the time of the appointment, so the dentist will be ready for you when you arrive