Deck 2: Cross-Cultural Business

Question 1

Folk customs that spread by cultural diffusion to other regions develop into popular customs.

Answer 1

True

Question 2

Literacy tests offer a reliable basis on which one nation's educational level can be compared with another.

Answer 2

False

Question 3

Nations that invest in worker training programs are usually rewarded with an increase in productivity and a rise in income.

Answer 3

True

Question 4

Subcultures contribute very little to national culture and can be safely ignored when making marketing and production decisions.

Question 5

A nation's cultural boundaries do not always correspond with its political boundaries.

Question 6

The cultural component that deals with elements of imagery and symbolism is known as material culture.

Question 7

Ethnocentricity facilitates the establishment of new businesses abroad.

Question 8

A nuclear family comprises of one's immediate family,along with grandparents,uncles,aunts,and cousins.

Question 9

When going global with an Internet presence,it is highly beneficial for a business to localize its Web site.

Question 10

Subcultures mimic the values,preferences,and beliefs of dominant cultures.

Question 11

Low levels of class consciousness encourage social mobility and lessen conflict.

Question 12

Brain drain is the departure of highly educated people from one profession,geographic region,or nation to another.

Question 13

The first step in analyzing a nation's potential for international business activity is to examine its business climate.

Question 14

Subcultures exist only within a nation's borders.

Question 15

Religion is confined to national political boundaries.

Question 16

Cultures isolated by topographical barriers are characterized by slower cultural change.

Question 17

Social status is determined by family heritage,income,and occupation.

Question 18

Subcultures do not exist in democratic countries with large populations.

Question 19

Hispanics comprise a subculture in the United States.

Question 20

A culture's values tend to become more flexible over time.

Question 21

The Toro-Hessians are a minority group in the Margoza Archipelago,with a set of preferences,attitudes,and taboos,distinct from that of the national culture.Therefore,they are often overlooked when foreign businesses choose to customize their products for the inhabitants of the islands.The Toro-Hessian community is an example of ________.

A)cultural universal
B)monoculture
C)subculture
D)stratification

Question 22

Businesspeople measure material culture to determine whether a market can support production activities.

Question 23

Which of the following refers to the process by which cultural traits spread from one culture to another?

A)cultural heterogeneity
B)cultural imperialism
C)cultural diffusion
D)cultural literacy

Question 24

Which of the following statements is true of attitudes?

A)Over the years,they become more rigid than values.
B)They are learned from role models.
C)Because they're formed within a cultural context,they mirror the attitudes of surrounding countries.
D)They are developed only for the most important aspects of life.

Question 25

Cultural change occurs when people integrate into their culture the gestures,material objects,traditions,or concepts of another culture through ________.

A)ethnocentricism
B)cultural diffusion
C)social stratification
D)xenocentrism

Question 26

Ethnocentricity can be defined as the ________.

A)scientific description of individual human societies
B)systematic study of an ethnic group's religious core
C)merging of all ethnic practices into one homogeneous culture
D)belief that one's own ethnic group or culture is superior to that of others

Question 27

Which of the following terms is defined as the set of values,beliefs,rules,and institutions held by a specific group of people?

A)law
B)philosophy
C)culture
D)science

Question 28

Which of the following is defined as a group of people who share a unique way of life within a larger,dominant culture?

A)macroculture
B)subculture
C)cultural universal
D)monoculture

Question 29

Material culture often displays uneven development across a nation's industries.

Question 30

Which of the following terms is used to refer to the positive or negative evaluations,feelings,and tendencies that individuals harbor toward objects or concepts?

A)customs
B)attitudes
C)traditions
D)values

Question 31

People in collectivistic cultures are given freedom to focus on personal goals.

Question 32

________ is increasing the pace of both cultural diffusion and cultural change.

A)Collectivism
B)Enculturation
C)Fundamentalism
D)Globalization

Question 33

Which of the following terms is used to refer to the ideas,beliefs,and customs to which people are emotionally attached?

A)attitudes
B)memetics
C)aesthetics
D)values

Question 34

Which of the following is a cultural component that implies gauging the beauty and appeal of artwork?

A)customs
B)mores
C)folkways
D)aesthetics

Question 35

Detailed knowledge about a culture that enables people to work happily and effectively within it is called ________.

A)cultural literacy
B)cultural imperialism
C)cultural diffusion
D)cultural divergence

Question 36

Cultures that score low on uncertainty avoidance tend to be less open to change and new ideas.

Question 37

Bob is a journalist who intends to spend the next five months exploring Konesia.In order to be able to fit in with the locals,he studies their culture in detail.He familiarizes himself with their tastes and preferences,takes note of their taboos,and memorizes many of their sayings and phrases.Which of the following terms best describes his actions?

A)material culture
B)popular culture
C)cultural imperialism
D)cultural literacy

Question 38

A(n)________ is anything that represents a culture's way of life,including gestures,material objects,traditions,and concepts.

A)social structure
B)social status
C)cultural baggage
D)cultural trait

Question 39

A culture with small power distance tends to be characterized by considerable inequality between superiors and subordinates.

Question 40

The practice of exchanging rings at weddings,which was initially a pagan ritual,is now followed by most people across the world.Which of the following does this illustrate?

A)cultural literacy
B)cultural encoding
C)cultural diffusion
D)cultural lag

Question 41

Lingua franca is ________.

A)a language spoken by all countries in a continent
B)a form of non-verbal language adopted by all nations as the official language for business transactions
C)a unique language developed by Asian countries
D)a "link" language understood by two parties who speak different native languages

Question 42

The ________ played a major role in the development of capitalism and free enterprise in nineteenth-century Europe.

A)pillars of Islam
B)Shinto doctrine
C)Protestant work ethic
D)tenets of Judaism

Question 43

________ refers to the ease with which individuals can move up or down a culture's social ladder.

A)Social standing
B)Social mobility
C)Social inertia
D)Social loafing

Question 44

________ facilitate(s)the process of cultural imperialism.

A)Strict product liability laws
B)Relaxed trade and investment barriers
C)Technological stagnation
D)Social media censorship

Question 45

________ is crucial in production facilities where nonnative managers supervise local employees.

A)Ethnocentricism
B)Language proficiency
C)Cultural isolation
D)Individualism

Question 46

A caste system is a system of social stratification in which ________.

A)a person's social status is decided by his acquired wealth
B)a person's position in society depends upon his educational qualifications and achievements
C)people are born into a social ranking,with no opportunity for social mobility
D)people join highly exclusive associations that encourage external interaction

Question 47

Folk customs that spread by cultural diffusion to other regions develop into ________.

A)trash culture
B)traditions
C)popular customs
D)superstitions

Question 48

Nepotism often prevails in ________ cultures.

A)extended-family
B)individualistic
C)monotheistic
D)nuclear family

Question 49

A class system is a system of social stratification in which ________.

A)people are divided into various political groups and subgroups
B)a person's social rank depends upon his/her parentage
C)people join highly exclusive associations that forbid external interaction
D)personal ability and actions determine an individual's social status and mobility

Question 50

Which of the following is the most common form of social stratification in the world today?

A)racial segregation
B)class system
C)gender-based division
D)language-based stratification

Question 51

________ is a system in which a supervisor walks an employee through every step of an assignment or task,monitoring the results at each stage.

A)Situational attribution
B)Situational management
C)Social mobility
D)Social stratification

Question 52

A folk custom can be defined as ________.

A)behavior shared by a heterogeneous group or by several groups of people
B)behavior,often dating back several generations,that is practiced by a homogeneous group of people
C)positive or negative evaluations,feelings,and tendencies that individuals harbor toward objects or concepts
D)positive or negative evaluations,feelings,and tendencies that individuals harbor toward themselves

Question 53

________ tend to occupy the highest social layer in industrialized countries.

A)Teachers
B)Scientists
C)Medical doctors
D)Business leaders

Question 54

The practice by which managers and other employees find jobs within their own companies for relatives is known as ________.

A)ethnocentricism
B)enculturation
C)nepotism
D)stratification

Question 55

The sale of Hollywood movies in Konesia has doubled in the last five years while those of locally-produced movies has fallen.In addition to this,sociologists have noted that currently,the teenagers of Konesia are less inclined to don their traditional costumes,preferring to adopt Western clothes instead.These changing trends illustrate ________.

A)cultural imperialism
B)cultural universal
C)cultural retention
D)cultural elitism

Question 56

Mika finds that he has very little control over several aspects of his life.Whether his education or occupation,the few options available to him are determined by his birth.Which of the following is a characteristic of Mika's society?

A)There is no distinction between the people of high and low birth in Mika's culture.
B)Mika belongs to a society in which there is little scope for mobility.
C)Mika belongs to a society in which economic wealth determines social status.
D)Mika belongs to a society in which caste system and social status is a myth.

Question 57

________ refers to the replacement of one culture's traditions,folk heroes,and artifacts with equivalents from another.

A)Cultural imperialism
B)Social stratification
C)Cultural encoding
D)Social conditioning

Question 58

________ refers to socially learned traits associated with,and expected of,men or women.

A)Conformity
B)Social mobility
C)Individualism
D)Gender

Question 59

Which of the following terms is used to refer to the process of ranking people into social layers or classes?

A)social transformation
B)social stratification
C)social loafing
D)social mobility

Question 60

Which of the following terms is used to refer to habits or ways of behaving in specific circumstances that are passed down through generations?

A)customs
B)attitudes
C)prejudices
D)aesthetics

Question 61

Over the last ten years,nearly 90% of medical graduates from Konesia have left the country for higher-paying jobs in the United States.What phenomenon has Konesia been witnessing?

A)vested outsourcing
B)brain drain
C)redeployment
D)repatriation

Question 62

According to Hofstede's framework,a culture that scores low on ________ can change more rapidly because tradition and commitment are not impediments to change.

A)masculinity
B)individualism
C)long-term orientation
D)risk-taking

Question 63

According to Hofstede's framework,a culture with large power distance tends to be characterized by ________.

A)inequality between superiors and subordinates
B)the absence of any form of hierarchy
C)power derived from hard work and entrepreneurial drive
D)a preference for individualism over collectivism

Question 64

________ cultures value hard work and promote entrepreneurial risk taking.

A)Short-term oriented
B)High uncertainty avoidance
C)Individualist
D)Collectivist

Question 65

According to Hofstede's framework,a culture with ________ values security and places its faith in strong systems of rules and procedures in society.

A)large uncertainty avoidance
B)low power distance
C)short-term orientation
D)high individualism

Question 66

________ is often used to measure the technological advancement of a nation's markets or industries.

A)Material culture
B)Popular culture
C)Trash culture
D)Vernacular culture

Question 67

According to Hofstede's framework,organizations which have cultures that score high on ________ tend to be more hierarchical,with power deriving from prestige,force,and inheritance.

A)uncertainty avoidance
B)power distance
C)short-term orientation
D)femininity

Question 68

According to Hofstede's framework,which of the following dimensions describes the degree to which a culture accepts social inequality among its people?

A)power distance
B)uncertainty avoidance
C)individualism
D)collectivism

Question 69

Andy comes from a culture that emphasizes hard work and promotes the entrepreneurial spirit within individuals.While he and his coworkers are encouraged to achieve their personal goals,they are also held responsible for their actions.According to Hofstede's framework,which of the following dimensions does this culture illustrate?

A)feminity
B)individualism
C)high power distance
D)high uncertainty avoidance

Question 70

Which of the following terms refers to the technology used in a culture to manufacture goods and provide services?

A)vernacular culture
B)popular culture
C)trash culture
D)material culture

Question 71

Scenario: The French Government
The French Government has placed many restrictions upon the use of the English language within their borders.They argue that the inflow of English movies,music,and literature is responsible for the dilution of their rich culture.
Which of the following statements,if true,weakens their argument?

A)Hollywood movies star French actors very often.
B)English novels are more expensive than French novels.
C)Contemporary French artists have failed to come up with original songs.
D)A larger number of children are being given English names than traditional French names.

Question 72

Konesia is a country with a number of offshore islands.Its landscape is characterized by deep valleys,rocky plains,and impassable mountains.Which of the following statements about the country is true,keeping its topography in mind?

A)Konesia is the ideal place to set up production facilities for multinational companies.
B)Konesia experiences a slow rate of cultural change.
C)Konesia is a receptive market for foreign automobile companies.
D)Konesia is greatly susceptible to cultural imperialism.

Question 73

Sally,a social worker from the United States,has been stationed in Konesia for a year.She notices several things about the Konesian society;the people who report to her,for example,do so with an excessive amount of submissiveness,and her superior seems to expect the same of her.Which of the following statements about Konesia would be consistent with Hofstede's framework?

A)Konesians work best in an informal environment.
B)Konesia has a large power distance culture.
C)Konesian society is primarily individualistic.
D)Konesians derive power from their entrepreneurial drive.

Question 74

According to Hofstede's framework,cultures that score high on ________ value respect for tradition,thrift,and perseverance,and have strong work ethics.

A)power distance
B)masculinity
C)uncertainty avoidance
D)long-term orientation

Question 75

Scenario: The French Government
The French Government has placed many restrictions upon the use of the English language within their borders.They argue that the inflow of English movies,music,and literature is responsible for the dilution of their rich culture.
Which of the following statements,if true,strengthens their argument?

A)The Education Board of France has made it mandatory for schools to teach students English as a second language.
B)The sales of English novels have risen sharply,while those of French novels have declined to a corresponding extent.
C)Stores now advertise their presence with two placards;one in English and one in French.
D)French fashions are no longer popular in English speaking countries.

Question 76

Which of the following terms is used to refer to the departure of highly educated people from one profession,geographic region,or nation to another?

A)social mobility
B)repatriation
C)stratification
D)brain drain

Question 77

According to Hofstede's framework,cultures scoring high on the dimension of ________ tend to be characterized by personal assertiveness and the accumulation of wealth,typically translating into an entrepreneurial drive.

A)power distance
B)collectivism
C)uncertainty avoidance
D)masculinity

Question 78

According to Hofstede's framework,a culture that scores low on ________ is characterized by individual stability and reputation,fulfilling social obligations,and reciprocation of greetings and gifts.

A)collectivism
B)uncertainty avoidance
C)long-term orientation
D)feminity

Question 79

According to Hofstede's framework,cultures scoring high on the dimension of ________ generally have more relaxed lifestyles in which people are more concerned about caring for others as opposed to material gain.

A)feminity
B)ethnocentricity
C)imperialism
D)individualism

Question 80

Reverse brain drain is the process by which ________.

A)manual laborers migrate from low-income countries to high-income countries
B)former communist nations lure professionals back to their homeland
C)students from Europe choose to enroll themselves in American universities
D)companies in high-income countries hire people from low-income countries to fill white-collar positions