Deck 14: Leadership
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Deck 14: Leadership
1
According to the normative decision theory, if a leader does not have enough information to make a decision on his or her own, then the leader should not use an autocratic decision style.
True
2
Directive leadership is very similar to considerate leader behavior.
False
3
According to the Blake/Mouton leadership grid, an impoverished leader shows little concern for people or production and does the bare minimum needed to keep his or her job.
True
4
According to Fiedler's contingency theory, situational favorableness indicates that leaders will be able to influence people under all situations regardless of whether they are favorable or unfavorable.
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5
Nora is a partner at a prestigious law firm. She tends to avoid interactions with her least preferred coworker, Smith, because he lacks basic corporate etiquette. His work is always half done, and he is rude to his peers. In the annual performance review report, Nora describes Smith as a stubborn, insincere, and aggressive employee. In this scenario, Nora has a _____ leadership style.
A) relationship-oriented
B) country club
C) task-oriented
D) team management
A) relationship-oriented
B) country club
C) task-oriented
D) team management
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6
Alex contests for a local political office and makes a lot of promises to people. But after he wins the election and takes office, he is unable to carry out the political promises. In the given scenario, which of the following leadership traits does Alex lack?
A) Self-confidence
B) Integrity
C) Empathy
D) Drive
A) Self-confidence
B) Integrity
C) Empathy
D) Drive
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7
Anna is a team leader at Shine Design Inc. Gavin is her least preferred employee because he makes silly mistakes in his reports. However, Anna believes that he is a valuable resource to the company because he is sincere and hardworking. In this scenario, Anna has a(n) _____ leadership style.
A) relationship-oriented
B) authority-compliance
C) task-oriented
D) impoverished
A) relationship-oriented
B) authority-compliance
C) task-oriented
D) impoverished
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8
Martin is a manager at Antrix Computers. A team of 15 people report to him. Elliot is Martin's least preferred coworker because Elliot is reluctant to work on challenging projects and he always comes up with excuses to avoid responsibilities. During an appraisal meeting, Martin describes Elliot as inconsistent, complacent, and unreliable. In this scenario, Martin has a _____ leadership style.
A) relationship-oriented
B) country club
C) task-oriented
D) team management
A) relationship-oriented
B) country club
C) task-oriented
D) team management
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9
In the context of Fiedler's contingency theory, Fiedler assumes that the favorableness of a situation for a leader depends on the degree to which the situation permits the leader to influence the behavior of group members.
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10
According to the Blake/Mouton leadership grid, middle-of-the-road style occurs when leaders show a high concern for production and a low concern for people.
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11
__________means that transformational leaders encourage followers to be creative and innovative, to question assumptions, and to look at problems and situations in new ways even if their ideas are different from those of leaders.
A) Individualized consideration
B) Idealized influence
C) Intellectual stimulation
D) Inspirational motivation
A) Individualized consideration
B) Idealized influence
C) Intellectual stimulation
D) Inspirational motivation
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12
Sophia, a facilities manager at Stern Corp., imposes rigid rules on her subordinates to get work done. She advocates strict obedience to authority. However, she does not pay much attention to her subordinates' concerns. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Sophia using in this scenario?
A) The middle-of-the-road style
B) The country club style
C) The authority-compliance style
D) The impoverished style
A) The middle-of-the-road style
B) The country club style
C) The authority-compliance style
D) The impoverished style
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13
Which of the following is a trait difference between leaders and nonleaders?
A) Leaders focus on productivity, while nonleaders focus on vision and goals.
B) Leaders display more honesty and integrity than nonleaders.
C) Leaders are more extroverted than nonleaders.
D) Leaders are more concerned with means, while nonleaders are concerned more with ends.
A) Leaders focus on productivity, while nonleaders focus on vision and goals.
B) Leaders display more honesty and integrity than nonleaders.
C) Leaders are more extroverted than nonleaders.
D) Leaders are more concerned with means, while nonleaders are concerned more with ends.
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14
Trait theory holds that leaders are taller and more confident and have greater physical stamina (that is, higher energy levels) than nonleaders.
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15
__________is the ability to anticipate, envision, maintain flexibility, and work with others to initiate changes that will create a positive future for an organization.
A) Autocratic leadership
B) Transactional leadership
C) Repressive leadership
D) Strategic leadership
A) Autocratic leadership
B) Transactional leadership
C) Repressive leadership
D) Strategic leadership
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16
Charismatic leaders communicate high performance expectations to followers and display confidence in followers' abilities.
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17
In terms of leadership behavior,__________is the degree to which a leader organizes the roles of followers by setting goals, giving directions, setting deadlines, and assigning tasks.
A) emotional stability
B) autonomy
C) initiating structure
D) drive
A) emotional stability
B) autonomy
C) initiating structure
D) drive
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18
Path-goal theory assumes that leaders can change and adapt their leadership styles.
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19
Which of the following is true of transformational leaders?
A) They make sure that employees do not have to make any sacrifices for their organization.
B) They are able to make their followers feel that they are a vital part of their organization.
C) They do what is best for themselves instead of for their organizations.
D) They reward followers for good performance and punish them for poor performance.
A) They make sure that employees do not have to make any sacrifices for their organization.
B) They are able to make their followers feel that they are a vital part of their organization.
C) They do what is best for themselves instead of for their organizations.
D) They reward followers for good performance and punish them for poor performance.
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20
Studies show that transactional leadership is much more effective on average than transformational leadership.
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21
In the context of visionary leadership,__________control and manipulate followers, do what is best for themselves instead of their organizations, want to hear only positive feedback, share information that is only beneficial to themselves, and have moral standards that put their interests before everyone else's.
A) ethical charismatics
B) democratic leaders
C) authoritarian leaders
D) unethical charismatics
A) ethical charismatics
B) democratic leaders
C) authoritarian leaders
D) unethical charismatics
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22
Jacob is the owner of a film production company. He promotes a healthy work-life balance for his employees. He also encourages them to take vacations when there is less work. He believes that a friendly work environment can be a stimulus for a healthy working experience. He does not reprimand his employees even if they fail to meet important deadlines. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Jacob using in this scenario?
A) The middle-of-the-road style
B) The country club style
C) The authority-compliance style
D) The impoverished style
A) The middle-of-the-road style
B) The country club style
C) The authority-compliance style
D) The impoverished style
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23
According to path-goal theory, the subordinate contingency of__________refers to how capable subordinates believe they are in doing their jobs well.
A) experience
B) locus of control
C) perceived ability
D) leadership
A) experience
B) locus of control
C) perceived ability
D) leadership
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24
Sonia is a manager at a small marketing firm. She expects an adequate level of performance from her employees without pressurizing them to perform better. Hence, her employees have a good work-life balance and feel motivated to work. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Sonia using in this scenario?
A) The team management style
B) The country club style
C) The authority-compliance style
D) The impoverished style
A) The team management style
B) The country club style
C) The authority-compliance style
D) The impoverished style
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25
According to the normative decision theory, which of the following is true of the CI decision-making style?
A) A leader shares a problem with employees as a group, obtains their ideas and suggestions, and then makes a decision, which may or may not reflect their input.
B) A leader uses information available at the time and solves the problem or makes a decision.
C) A leader shares a problem and gets suggestions from relevant employees on an individual basis.
D) A leader shares a problem with employees as a group, and they, together, generate and evaluate alternatives and try to reach an agreement on a solution.
A) A leader shares a problem with employees as a group, obtains their ideas and suggestions, and then makes a decision, which may or may not reflect their input.
B) A leader uses information available at the time and solves the problem or makes a decision.
C) A leader shares a problem and gets suggestions from relevant employees on an individual basis.
D) A leader shares a problem with employees as a group, and they, together, generate and evaluate alternatives and try to reach an agreement on a solution.
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26
Lucas, the human resources manager at Krypton Inc., is least bothered about the qualifications and expertise of the employees his team recruits. He also turns a blind eye to the work-related problems his subordinates face. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Lucas using in this scenario?
A) The middle-of-the-road style
B) The country club style
C) The authority-compliance style
D) The impoverished style
A) The middle-of-the-road style
B) The country club style
C) The authority-compliance style
D) The impoverished style
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27
Kyle is a strict boss. He is more concerned about the successful execution of tasks than the wellbeing of his employees. As a result, his employees are highly demotivated and often feel pressurized to complete their work. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Kyle using in this scenario?
A) The middle-of-the-road style
B) The country club style
C) The authority-compliance style
D) The impoverished style
A) The middle-of-the-road style
B) The country club style
C) The authority-compliance style
D) The impoverished style
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28
Liam manages his father's construction company. He is usually very lenient with his employees. He allows his employees to work flexible hours. He does not care much about the work quality as long as the project deadlines are met. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Liam using in this scenario?
A) The middle-of-the-road style
B) The country club style
C) The authority-compliance style
D) The impoverished style
A) The middle-of-the-road style
B) The country club style
C) The authority-compliance style
D) The impoverished style
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29
Unlike leaders, managers:
A) inspire and motivate others to find their own solutions.
B) are concerned with control and limiting the choices of others.
C) are more concerned with what work gets done.
D) focus on vision, mission, goals, and objectives.
A) inspire and motivate others to find their own solutions.
B) are concerned with control and limiting the choices of others.
C) are more concerned with what work gets done.
D) focus on vision, mission, goals, and objectives.
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30
Charlotte runs her mother's nursery. She has a group of gardeners working for her. While she makes sure that they put undivided effort into their work, she occasionally allows them to bring their children to work. The gardeners perform their tasks effectively and also feel motivated at work. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Charlotte using in this scenario?
A) The middle-of-the-road style
B) The country club style
C) The authority-compliance style
D) The impoverished style
A) The middle-of-the-road style
B) The country club style
C) The authority-compliance style
D) The impoverished style
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31
Kendra is a retail manager at Shonder Corp. She needs to respond to customer complaints regarding a product and fix the problem. To do that, she has to decide on either scrapping the product or replacing it with a different brand. Based on the success and favorable online reviews of an alternate brand, she decides to switch to a different brand. In the context of the normative decision theory, which of the following decision styles has Kendra adopted in this scenario?
A) The AI decision style
B) The AII decision style
C) The CI decision style
D) The CII decision style
A) The AI decision style
B) The AII decision style
C) The CI decision style
D) The CII decision style
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32
Clayton is the leader of a team that recently launched a mobile application. The application seems to be malfunctioning because of a technical problem with the codes the application runs on. Under such circumstances, Clayton asks his team members to come up with a solution. Together, they try to figure out how to troubleshoot this problem. Clayton accepts the solution that has the support of the entire team. Thereafter, he asks them to implement the changes in their own way. In the context of the normative decision theory, which of the following decision styles has Clayton adopted in this scenario?
A) The AI decision style
B) The AII decision style
C) The CI decision style
D) The GII decision style
A) The AI decision style
B) The AII decision style
C) The CI decision style
D) The GII decision style
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33
Which of the following is true of supportive leadership?
A) It involves consulting employees for their suggestions and input before making decisions.
B) It involves setting challenging goals and having confidence that employees will achieve them.
C) It involves letting employees know precisely what is expected of them.
D) It involves being approachable to employees and treating them as equals.
A) It involves consulting employees for their suggestions and input before making decisions.
B) It involves setting challenging goals and having confidence that employees will achieve them.
C) It involves letting employees know precisely what is expected of them.
D) It involves being approachable to employees and treating them as equals.
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34
Benjamin manages a team of 40 employees. He encourages his team members to meet their productivity targets. At the same time, he takes care of their concerns. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Benjamin using in this scenario?
A) The middle-of-the-road style
B) The country club style
C) The authority-compliance style
D) The impoverished style
A) The middle-of-the-road style
B) The country club style
C) The authority-compliance style
D) The impoverished style
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35
Jason, the owner of Audio Works, strives to maintain a balance between getting the work done on time and keeping his employees motivated. He encourages them to perform better each time, and he also provides them with work-related benefits such as quarterly bonuses and insurance. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Jason using in this scenario?
A) The middle-of-the-road style
B) The country club style
C) The authority-compliance style
D) The impoverished style
A) The middle-of-the-road style
B) The country club style
C) The authority-compliance style
D) The impoverished style
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36
Which of the following is true of managers?
A) They are critical to inspiring employees and setting long-term goals.
B) They see themselves as promoters of change and challengers of the status quo.
C) They are concerned with control and limiting the choices of others.
D) They focus on vision, mission, goals, and objectives.
A) They are critical to inspiring employees and setting long-term goals.
B) They see themselves as promoters of change and challengers of the status quo.
C) They are concerned with control and limiting the choices of others.
D) They focus on vision, mission, goals, and objectives.
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37
In the context of locus of control as a subordinate contingency, which of the following is true of externals?
A) They believe that what happens to them is largely a result of their choices and actions.
B) They like to have a say in what goes on at work.
C) They greatly prefer a participative leadership style.
D) They believe that what happens to them is caused by external forces.
A) They believe that what happens to them is largely a result of their choices and actions.
B) They like to have a say in what goes on at work.
C) They greatly prefer a participative leadership style.
D) They believe that what happens to them is caused by external forces.
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38
Chloe runs a publication house. She maintains a fun and relaxed atmosphere at work. She believes that as long as her employees are comfortable at work, they will continue to work without complaining. She does not give much emphasis to employee productivity. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Chloe using in this scenario?
A) The middle-of-the-road style
B) The country club style
C) The authority-compliance style
D) The impoverished style
A) The middle-of-the-road style
B) The country club style
C) The authority-compliance style
D) The impoverished style
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39
Mark is a senior manager at a leather manufacturing company. He sets unrealistic goals for the factory workers, and he often makes them work overtime without additional pay. He is mostly concerned about the timely production of the company's goods and is least bothered about the difficulties the workers face on the job. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Mark using in this scenario?
A) The middle-of-the-road style
B) The country club style
C) The authority-compliance style
D) The impoverished style
A) The middle-of-the-road style
B) The country club style
C) The authority-compliance style
D) The impoverished style
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40
Nathaniel is a manager at Mauve Inc. He trains his team members to communicate effectively with customers in order to generate sales each week. Apart from concentrating on the team's performance, he encourages his subordinates to engage in recreational activities such as group games and team outings. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Nathaniel using in this scenario?
A) The middle-of-the-road style
B) The country club style
C) The authority-compliance style
D) The impoverished style
A) The middle-of-the-road style
B) The country club style
C) The authority-compliance style
D) The impoverished style
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41
Andrew leads a team of 15 sales coordinators. As a team leader, he gives some degree of autonomy to his subordinates. Andrew ensures that the targets are met without the employees getting stressed out. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Andrew using in this scenario?
A) The middle-of-the-road style
B) The country club style
C) The authority-compliance style
D) The impoverished style
A) The middle-of-the-road style
B) The country club style
C) The authority-compliance style
D) The impoverished style
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42
Susan runs a textile company. She provides her employees with old and rusted sewing machines to work. To produce more than the targeted spindles of yarn every day, she pushes her employees to work for more than 12 hours a day. She does not provide them with basic privileges such as medical insurance or weekly offs. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Susan using in this scenario?
A) The middle-of-the-road style
B) The country club style
C) The authority-compliance style
D) The impoverished style
A) The middle-of-the-road style
B) The country club style
C) The authority-compliance style
D) The impoverished style
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43
According to path-goal theory, which of the following is true?
A) Leaders must be matched to the right leadership situation.
B) Leader behavior must be a source of immediate or future satisfaction for followers.
C) Leader behavior must duplicate the characteristics of followers' work environments.
D) Leaders are effective when the work groups they lead perform well.
A) Leaders must be matched to the right leadership situation.
B) Leader behavior must be a source of immediate or future satisfaction for followers.
C) Leader behavior must duplicate the characteristics of followers' work environments.
D) Leaders are effective when the work groups they lead perform well.
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44
Dress-Up is an online retailer of accessories and casual wear. The website faced a server problem for a couple of hours and stopped functioning. The manager of the backend technical team gathered his subordinates and discussed the problem with them. All team members shared their inputs. Thereafter, he implemented the solution that had the support of the entire team. In the context of the normative decision theory, which of the following decision styles has the manager adopted in this scenario?
A) The AI style
B) The AII style
C) The CI style
D) The GII style
A) The AI style
B) The AII style
C) The CI style
D) The GII style
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45
The great person theory holds that:
A) leaders have a short-term perspective.
B) leaders are concerned with means, not ends.
C) leaders are preservers of the status quo.
D) leaders are born, not made.
A) leaders have a short-term perspective.
B) leaders are concerned with means, not ends.
C) leaders are preservers of the status quo.
D) leaders are born, not made.
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46
Marvin, the CEO of Flexus Inc., believes in sharing problems faced by the company with his employees. He prefers getting ideas and suggestions from relevant employees on an individual basis rather than having group meetings. However, he takes decisions on his own in the end, which may or may not reflect the employees' inputs. In the context of the normative decision theory, which of the following decision-making styles does Marvin use?
A) AI
B) AII
C) CI
D) GII
A) AI
B) AII
C) CI
D) GII
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47
Janet, a manager at a gym, finds it difficult to get any job done with Sam, who is her least preferred coworker. However, when her boss asks for a feedback about her employees, she describes Sam as cheerful, supportive, sincere, and friendly. This scenario illustrates that Janet follows a(n) _____ leadership style.
A) impoverished management
B) relationship-oriented
C) task-oriented
D) authority-compliance
A) impoverished management
B) relationship-oriented
C) task-oriented
D) authority-compliance
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48
Michael runs a grocery store. He is patient with his staff members, and he treats them with respect. He trains them to cater to the needs of the customers. As long as average sales are made every month, he is not much concerned about profits. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Michael using in this scenario?
A) The middle-of-the-road style
B) The country club style
C) The authority-compliance style
D) The impoverished style
A) The middle-of-the-road style
B) The country club style
C) The authority-compliance style
D) The impoverished style
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49
Which of the following is true of leaders?
A) They focus on vision, mission, goals, and organizational objectives.
B) They focus on productivity and efficiency.
C) They see themselves as preservers of the status quo.
D) They solve problems so that others can do their work.
A) They focus on vision, mission, goals, and organizational objectives.
B) They focus on productivity and efficiency.
C) They see themselves as preservers of the status quo.
D) They solve problems so that others can do their work.
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50
Will is the owner of a start-up. While hiring employees, he does not pay much attention to their previous performance records. However, he is very particular about employee attitude toward the organization. He mostly recruits outgoing people who he believes would effectively interact with customers. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Will using in this scenario?
A) The team management style
B) The country club style
C) The authority-compliance style
D) The impoverished style
A) The team management style
B) The country club style
C) The authority-compliance style
D) The impoverished style
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51
Sturdy Furniture, a furniture company, started to lose its customer base because of increasing competition. Then Aaron, the chief executive officer of the company, installed a suggestion box in which the employees could drop chits with ideas on how the company can reinvent its image. Most of the employees shared their creative ideas with great enthusiasm in the hope that their ideas would be considered. The leadership style that is illustrated in this scenario by Aaron is called _____.
A) supportive leadership
B) achievement-oriented leadership
C) participative leadership
D) directive leadership
A) supportive leadership
B) achievement-oriented leadership
C) participative leadership
D) directive leadership
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52
Go Everywhere is a travel and tourism company that sells holiday packages. For one of its customers, the package planned did not pan out as it was supposed to. To address this issue, the manager of the holiday team, Mason, reached out to his subordinates for solutions. In the end, he makes his own decision to resolve the issue. In the context of the normative decision theory, which of the following decision styles has Mason adopted in this scenario?
A) The AI decision style
B) The AII decision style
C) The CI decision style
D) The GII decision style
A) The AI decision style
B) The AII decision style
C) The CI decision style
D) The GII decision style
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53
Fiedler uses a questionnaire called the _____ scale to measure leadership style.
A) Locus of Control
B) Leadership Judgement
C) Multifactor Leadership
D) Least Preferred Coworker
A) Locus of Control
B) Leadership Judgement
C) Multifactor Leadership
D) Least Preferred Coworker
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54
Kim runs a restaurant. She expects her employees to deliver excellent customer service. As a result, the employees often feel pressurized. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Kim using in this scenario?
A) The middle-of-the-road style
B) The country club style
C) The authority-compliance style
D) The impoverished style
A) The middle-of-the-road style
B) The country club style
C) The authority-compliance style
D) The impoverished style
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Unlock Deck
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55
John is a manager at First Strike Technologies. He is lethargic and complacent. He cares very little about his job and his team members, usually assigns them less challenging work, and is indifferent to their lack of sincerity. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is John using in this scenario?
A) The middle-of-the-road style
B) The country club style
C) The authority-compliance style
D) The impoverished style
A) The middle-of-the-road style
B) The country club style
C) The authority-compliance style
D) The impoverished style
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Unlock Deck
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56
Ethan is an operations manager at a nonprofit organization. He supervises a team of 20 people who provide social services to underprivileged communities in the city. As a leader, Ethan always maintains a balance between getting the job done the right way and keeping a healthy work environment. He is equally concerned about the quality of services offered as well as the well-being of his employees. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Ethan using in this scenario?
A) The middle-of-the-road style
B) The country club style
C) The authority-compliance style
D) The impoverished style
A) The middle-of-the-road style
B) The country club style
C) The authority-compliance style
D) The impoverished style
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Unlock Deck
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57
Nisha is a retail manager at Hexagon Corp. She needs to troubleshoot customer complaints about a product. She has to decide whether to scrap the product or replace it with a different brand. Based on customer complaints about the product and favorable online reviews of alternate brands, she decides to switch to a different brand. According to the normative decision theory, which of the following decision-making styles has Nisha adopted in this scenario?
A) AI
B) AII
C) CI
D) GII
A) AI
B) AII
C) CI
D) GII
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Unlock Deck
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58
Rachel is a manager at Eco Toys. Colin is her least preferred coworker because he meddles with the store accounts frequently. Despite this, she allows him to continue working at the store because he is insightful and supportive of new ideas that help in increasing the store's popularity. In this scenario, Rachel has a(n) _____ leadership style.
A) relationship-oriented
B) authority-compliance
C) task-oriented
D) impoverished
A) relationship-oriented
B) authority-compliance
C) task-oriented
D) impoverished
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Unlock for access to all 200 flashcards in this deck.
Unlock Deck
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59
Which of the following is a function of leaders?
A) Leaders solve the problems that employees face.
B) Leaders inspire people and take a long-term view.
C) Leaders try to control and limit choices of others.
D) Leaders focus on the means of getting things done.
A) Leaders solve the problems that employees face.
B) Leaders inspire people and take a long-term view.
C) Leaders try to control and limit choices of others.
D) Leaders focus on the means of getting things done.
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Unlock Deck
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60
Which of the following statements is true of directive leadership?
A) It involves letting employees know precisely what is expected of them.
B) It involves being approachable and friendly to employees.
C) It involves consulting employees for their suggestions before making decisions.
D) It involves setting challenging goals and having high expectations of employees.
A) It involves letting employees know precisely what is expected of them.
B) It involves being approachable and friendly to employees.
C) It involves consulting employees for their suggestions before making decisions.
D) It involves setting challenging goals and having high expectations of employees.
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Unlock for access to all 200 flashcards in this deck.
Unlock Deck
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61
Sandra, a manager at Evolve Corp., frequently engages her team in recreational activities. Every employee is friendly with one another. For Sandra, building a healthy work environment is the primary concern and employee performance is secondary. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Sandra using in this scenario?
A) The middle-of-the-road style
B) The country club style
C) The authority-compliance style
D) The impoverished style
A) The middle-of-the-road style
B) The country club style
C) The authority-compliance style
D) The impoverished style
Unlock Deck
Unlock for access to all 200 flashcards in this deck.
Unlock Deck
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62
Mia is the manager of a sales team in a retail company. She does not care much about the company's growth and profitability. Most of the time, she is oblivious to the requirements of her job and the concerns of her team members. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Mia using in this scenario?
A) The middle-of-the-road style
B) The country club style
C) The authority-compliance style
D) The impoverished style
A) The middle-of-the-road style
B) The country club style
C) The authority-compliance style
D) The impoverished style
Unlock Deck
Unlock for access to all 200 flashcards in this deck.
Unlock Deck
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63
Brett is a manager at a small publishing firm. He supervises the work of 30 employees. He is friendly to every employee. He strives to promote a favorable work environment where everyone feels comfortable. However, he does not expect them to perform exceptionally well. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Brett using in this scenario?
A) The middle-of-the-road style
B) The country club style
C) The authority-compliance style
D) The impoverished style
A) The middle-of-the-road style
B) The country club style
C) The authority-compliance style
D) The impoverished style
Unlock Deck
Unlock for access to all 200 flashcards in this deck.
Unlock Deck
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64
According to Fiedler's contingency theory, relationship-oriented leaders with high Least Preferred Coworker (LPC) scores are better leaders under__________situations.
A) highly favorable
B) moderately favorable
C) less favorable
D) unfavorable
A) highly favorable
B) moderately favorable
C) less favorable
D) unfavorable
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Unlock for access to all 200 flashcards in this deck.
Unlock Deck
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65
Relish Corp. is a famous fast food chain in the United States. However, increasing competition affects the company's market. Nicholas Cain, the CEO of Relish Corp., creates an online forum for employees to share ideas about innovative methods to attract customers. The forum overflows with new ideas. Nicholas conducts a meeting to discuss the ideas and also introduces a recipe customization counter that becomes a grand success. The company subsequently earns back its customer base. According to path-goal theory, Nicholas Cain exhibits a(n) _____.
A) supportive leadership style
B) achievement-oriented leadership style
C) participative leadership style
D) directive leadership style
A) supportive leadership style
B) achievement-oriented leadership style
C) participative leadership style
D) directive leadership style
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Unlock Deck
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66
Burton is the founder of Clash.com-an online gaming site. He hires a few game developers and a few experts in marketing. He sets the goal of making Clash.com one of the top ten Internet gaming sites in the next five years. He clearly defines the job responsibilities of each of his employees and the procedures that are to be followed in order to achieve the goal. The situational factor of _____ is illustrated in this scenario.
A) leader-member relations
B) position power
C) task structure
D) initiating structure
A) leader-member relations
B) position power
C) task structure
D) initiating structure
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Unlock for access to all 200 flashcards in this deck.
Unlock Deck
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67
Adeline runs a multi-cuisine restaurant. On the day of a big event at the restaurant, the chefs run out of cooking gas. At this point, Adeline brings her staff together to discuss how quick arrangements could be made for procuring more cooking gas. She allows the chefs to make the decision on what needs to be done next. In the context of the normative decision theory, which of the following decision styles has Adeline adopted in this scenario?
A) The AI decision style
B) The AII decision style
C) The CI decision style
D) The GII decision style
A) The AI decision style
B) The AII decision style
C) The CI decision style
D) The GII decision style
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Unlock Deck
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68
In the context of environmental contingencies, which of the following describes the formal authority system?
A) It is the amount of emotional support that is provided by an employee's immediate work group.
B) It is an organization's set of procedures, rules, and policies.
C) It is the degree to which the requirements of a subordinate's tasks are clearly specified.
D) It is a subordinate's ability to perform his or her job well.
A) It is the amount of emotional support that is provided by an employee's immediate work group.
B) It is an organization's set of procedures, rules, and policies.
C) It is the degree to which the requirements of a subordinate's tasks are clearly specified.
D) It is a subordinate's ability to perform his or her job well.
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Unlock for access to all 200 flashcards in this deck.
Unlock Deck
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69
Noah, the chief executive officer of Rhombus Corp., believes in maintaining a friendly work environment that involves employee benefits like flexible timing and insurance policies. Top managers in the company are approachable to the lower-level employees, thus maintaining a horizontal hierarchy. Moreover, Noah does not give much attention to performance. According to the Blake/Mouton leadership grid, which of the following leadership styles is Noah using in this scenario?
A) Middle-of-the-road style
B) Country club style
C) Authority-compliance style
D) Impoverished style
A) Middle-of-the-road style
B) Country club style
C) Authority-compliance style
D) Impoverished style
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Unlock Deck
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70
Which of the following statements describes Fiedler's contingency theory?
A) Leaders can influence followers in highly unfavorable situations.
B) Leaders must be matched to a situation that fits their leadership style.
C) Leaders are capable of adapting their leadership styles to fit the demands of different situations.
D) Leaders can increase subordinate satisfaction and performance by clarifying the paths to goals.
A) Leaders can influence followers in highly unfavorable situations.
B) Leaders must be matched to a situation that fits their leadership style.
C) Leaders are capable of adapting their leadership styles to fit the demands of different situations.
D) Leaders can increase subordinate satisfaction and performance by clarifying the paths to goals.
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Unlock Deck
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71
In the context of Fiedler's contingency theory, the term__________refers to the degree to which a particular condition either permits or denies a leader the chance to influence the behavior of group members.
A) situational favorableness
B) position power
C) initiating structure
D) task structure
A) situational favorableness
B) position power
C) initiating structure
D) task structure
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Unlock for access to all 200 flashcards in this deck.
Unlock Deck
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72
Bianca, a manager at Glass Eye Inc., leads a team of 20 employees. Veronica is Bianca's least preferred coworker as she finds Veronica non-cooperative at work. During a feedback session, Bianca informs her boss about Veronica's dull and lethargic attitude toward work and other employees. In this scenario, Veronica has a _____ leadership style.
A) relationship-oriented
B) country club
C) task-oriented
D) team management
A) relationship-oriented
B) country club
C) task-oriented
D) team management
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Unlock for access to all 200 flashcards in this deck.
Unlock Deck
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73
Angela, a manager at Exuberance Inc., believes in giving special attention to the needs of employees, creating learning opportunities for them, accepting and tolerating differences, and listening to their problems. Which of the following components of transformational leadership is illustrated in this scenario?
A) Individualized consideration
B) Idealized influence
C) Intellectual stimulation
D) Inspirational motivation
A) Individualized consideration
B) Idealized influence
C) Intellectual stimulation
D) Inspirational motivation
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Unlock Deck
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74
Dominic heads the corporate communications department of Zookey Technologies. Eva is his least preferred coworker because her performance is inconsistent. Despite this, Dominic gives her a good performance rating because she has a pleasant personality and she is helpful toward her coworkers. In this scenario, Dominic has a(n) _____ leadership style.
A) relationship-oriented
B) authority-compliance
C) task-oriented
D) impoverished
A) relationship-oriented
B) authority-compliance
C) task-oriented
D) impoverished
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Unlock for access to all 200 flashcards in this deck.
Unlock Deck
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75
Seth is a manager at Click Systems. He leads a team of 20 employees, and Amanda is his least preferred coworker because he finds it difficult to cooperate with her. During an employee feedback session, Seth informs his boss that Amanda is unresponsive, insincere, lazy, and unfriendly. In this scenario, Seth has a _____ leadership style.
A) relationship-oriented
B) country club
C) task-oriented
D) team management
A) relationship-oriented
B) country club
C) task-oriented
D) team management
Unlock Deck
Unlock for access to all 200 flashcards in this deck.
Unlock Deck
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76
Mathew is a manager at Wonderworld Hypermarket. He finds it difficult to cooperate and work with Anthony when it comes to getting the work done to meet the sales targets. Anthony is Mathew's least preferred subordinate. Mathew describes Anthony as gloomy, insincere, lazy, unfriendly, and boring when his boss asks for a feedback about his subordinates. This scenario illustrates that Mathew is following a _____ leadership style.
A) relationship-oriented
B) country club
C) task-oriented
D) team management
A) relationship-oriented
B) country club
C) task-oriented
D) team management
Unlock Deck
Unlock for access to all 200 flashcards in this deck.
Unlock Deck
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77
Carter is a manager at Global Impact Solutions. When it comes to team performance, he is very strict. However, he grants each employee a month off every year to travel and spend time with their families. As a result, his employees feel motivated to perform better at work. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Carter using in this scenario?
A) The middle-of-the-road style
B) The country club style
C) The authority-compliance style
D) The impoverished style
A) The middle-of-the-road style
B) The country club style
C) The authority-compliance style
D) The impoverished style
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Unlock for access to all 200 flashcards in this deck.
Unlock Deck
k this deck
78
Rodney is a manager at Span Content. He makes unrealistic promises to the clients. Instead of being concerned about how his employees are going to manage their time to meet deadlines, he reprimands them for low productivity. He is only concerned about the delivery of products on time. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Rodney using in this scenario?
A) The middle-of-the-road style
B) The country club style
C) The authority-compliance style
D) The impoverished style
A) The middle-of-the-road style
B) The country club style
C) The authority-compliance style
D) The impoverished style
Unlock Deck
Unlock for access to all 200 flashcards in this deck.
Unlock Deck
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79
Which of the following statements exemplifies Fiedler's contingency theory?
A) Assigning a manager to lead a team of employees whose performances have been below average and expecting him to influence the team
B) Expecting a person who does not have commendable teaching skills to acquire the skills and become a good teacher
C) Assigning a customer service manager position to a person who has exceptional skills in interacting with customers
D) Expecting a person who leads a software firm and has excellent technical skills to lead a non-technical firm with equal effectiveness
A) Assigning a manager to lead a team of employees whose performances have been below average and expecting him to influence the team
B) Expecting a person who does not have commendable teaching skills to acquire the skills and become a good teacher
C) Assigning a customer service manager position to a person who has exceptional skills in interacting with customers
D) Expecting a person who leads a software firm and has excellent technical skills to lead a non-technical firm with equal effectiveness
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80
Isaac manages a team of software engineers at Progress Technologies. One of his subordinates, Luke, is always late to work. Owing to this, Isaac prefers him the least. However, he always has nice things to say about Luke. He feels that Luke deserves to be part of his team because he is pleasant, friendly, and communicative. In this scenario, Isaac has a(n) _____ leadership style.
A) relationship-oriented
B) authority-compliance
C) task-oriented
D) impoverished
A) relationship-oriented
B) authority-compliance
C) task-oriented
D) impoverished
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