Deck 3: Intercultural Communication

Question 1

When Katie moved from Boston to London, she had a difficult time adapting to the new culture.She felt unable to relate to the new customs that were required of her.In the given scenario, it can be noticed that Elizabeth is experiencing _____.

A)culture shock 
B)intercultural empathy 
C)altruism 
D)ethnocentrism

Answer 1

A

Question 2

When low-context communicators interact with high-context communicators, _____.

A)verbal messages should be taken at face value 
B)nonverbal messages should be ignored 
C)gestures should be given more importance than verbal messages 
D)assertive and direct communication is to be expected rather than indirect communication

Answer 2

C

Question 3

Which generation has never known a world without internet access and social media? 

A)Baby boomers 
B)Generation Z 
C)Generation Y 
D)Generation X

Answer 3

B

Question 4

_____ means imaginatively placing yourself in another person's cultural world and attempting to experience what he or she is experiencing.

A)Egocentricity 
B)Ethnocentricity 
C)Participant observation 
D)Intercultural empathy

Question 5

Which of the following is true of ethnocentrism? 

A)It leads to an attitude of acceptance and open-mindedness.
B)It is a perceptual shortcut in which people assume that everyone in a cultural group is the same.
C)It involves sending messages condescending in content and tone.
D)It is not experienced by people who belong to co-cultures.

Question 6

Which of the following is true of people who belong to high uncertainty-avoidance cultures? 

A)They create systems of formal rules to provide more security and reduce risk.
B)They are more willing to initiate relationships with unusual people.
C)They have high tolerance for unpredictability and the unusual.
D)They enjoy disclosing personal information to other people as a way of getting to know them.

Question 7

Which of the following is true of low power-distance cultures? 

A)People do not argue with their bosses.
B)Inequalities in power and status are muted.
C)People in these cultures have highly collectivist attitudes.
D)Lower-ranking people are respectful toward higher-ranking people.

Question 8

Ashlee prefers taking care of her children to being a working mother.She also volunteers in service organizations.It can be inferred that Ashlee is likely to be from a _____ culture.

A)feminine 
B)high power-distance 
C)low uncertainty-avoidance 
D)monochronic

Question 9

Which of the following is true of people who belong to co-cultures? 

A)They always alter their linguistic patterns to conform to the dominant culture.
B)They hold values and beliefs different from that of the dominant culture.
C)They do not embrace the dominant culture.
D)People within a co-culture differ in the values, beliefs, and attitudes they hold.

Question 10

Which of the following is true of people in collectivist cultures? 

A)They are assertive and confront conflicts directly.
B)They consider competition both desirable and useful.
C)They act in the best interest of their group and group harmony.
D)They place primary value on freedom, innovation, and self-expression.

Question 11

Sex consists of: 

A)physical traits that are biologically determined.
B)learned roles and communication patterns that are deemed appropriate.
C)a person's position in the power hierarchy of a society.
D)a set of rituals and ethical standards based on a common perception of what is sacred or holy.

Question 12

Lucia travelled from the United States to Kwan Islands.When she went to a restaurant, she expected to find a full breakfast in the menu, but she was disappointed because only a few restaurants served a full breakfast.In this scenario, Lucia's disappointment is due to _____.

A)ethnocentrism 
B)anxiety 
C)assumed similarity 
D)power distance

Question 13

Miriam stays in a dormitory with students from various ethnic groups.One of the students asks Miriam if she knows the way to the school canteen.Miriam looks confused because she identifies the canteen with the word "cafeteri" In this scenario, which of the following barriers to intercultural communication is Miriam facing? 

A)Ethnocentrism 
B)Incompatible communication codes 
C)Incompatible norms and values 
D)Anxiety

Question 14

_____ is the system of shared values, beliefs, attitudes, and norms that guides what is considered appropriate among an identifiable group of people.​ 

A)​Ethnicity 
B)​Culture 
C)​Prejudice 
D)​Race

Question 15

Which of the following is true of a person's ethnicity? 

A)Ethnicity is based on a person's biological characteristics rather than cultural heritage.
B)Ethnicity is usually inherited from a dominant culture.
C)People differ in the extent to which they identify with their ethnicity.
D)People from the same race belong to the same ethnic groups.

Question 16

Wade leaves his home in California to visit his pen pal who lives in AsiThough his friend's family speaks English, Wade notices that his hosts speak very politely but slightly ambiguously.Wade is used to people saying exactly what they mean and getting to the point quickly.Which of the following cultural distinctions is seen in the given scenario? 

A)Chronemics 
B)Context 
C)Power distance 
D)Long-term/short-term orientation

Question 17

People in polychronic cultures: 

A)value punctuality and uninterrupted task completion.
B)focus on doing one thing at a time.
C)view time as a series of small units that occur sequentially.
D)value relationships more than schedules.

Question 18

Which of the following is true of socioeconomic status (SES)? 

A)Parents from middle-SES groups tend to emphasize intellectual curiosity.
B)People from high SES backgrounds perform less disengagement cues than people from low SES backgrounds.
C)Parents from high SES groups emphasize acceptance of what others think.
D)People from middle-SES groups tend to hesitate in expressing their desires to authority figures.

Question 19

____ refers to altering linguistic and nonverbal patterns to conform to the dominant or co-culture.

A)Observation 
B)Culture shock 
C)Code switch 
D)Chronemics

Question 20

Raul is an ambitious businessman who values self-reliance and material success.However, he expects his wife to stay at home and attend to household chores and raising their children.Based on this information, Raul can be said to be from a _____.

A)matriarchal culture 
B)monochronic culture 
C)feminine culture 
D)masculine culture

Question 21

_________ is the ability to adjust your communication to fit the other person and the situation.
A.Flexibility
B.Altruism
C.Stereotyping
D.Ethnocentrism

Question 22

Intercultural communication cannot occur within one's own culture.

Question 23

Explain the characteristics of a disability co-culture.

Question 24

Discuss how individualism and collectivism influence communication.

Question 25

In high-context cultures, much of the speaker's message is conveyed indirectly and can be accurately interpreted only by referring to unwritten cultural rules and subtle nonverbal behaviors.

Question 26

_________ is a selfish interest in one's own needs to the exclusion of everything else.
A.Ethnocentrism
B.Altruism
C.Prejudice
D.Egocentricity

Question 27

Describe at least three potential barriers to effective intercultural communication.

Question 28

In _________, speakers use words to convey most of the meaning; verbal messages are direct, specific, and detaileD.
A.high-context cultures
B.low-context cultures
C.monochronic cultures
D.submissive cultures

Question 29

When we cross into an unfamiliar cultural environment, everything about the unfamiliar culture will be different from our own.

Question 30

Altruistic people focus on the needs and contribution of both parties involved in a conversation.

Question 31

_________ refers to learning about a culture or co-culture by living or working with people whose cultural assumptions are different from yours.
A.Chronemics
B.Altruism
C.Uncertainty avoidance
D.Participant observation

Question 32

Members of a polychronic culture are less likely to be late for appointments.

Question 33

In _________ cultures, men and women are expected to adhere to traditional gender roles and behaviors.
A.masculine
B.feminine
C.polychronic
D.monochronic