Deck 7: Service Providers

Question 1

The growth of the welfare state encouraged the establishment of formal programs and services and the hiring of professional helpers such as social workers and psychologists.By what decade did formally-trained helpers largely displace volunteers?

A)1940s
B)1950s
C)1960s
D)1970s

Answer 1

D

Question 2

During what period did college-level social work (or social service)programs come into vogue?

A)the 1940s and 1950s
B)the 1950s and 1960s
C)the 1960s and 1970s
D)the 1970s and 1980s

Answer 2

B

Question 3

Which of the following describes a term used when professionals,volunteers,peer helpers,and unpaid caregivers work together at various points?

A)care team
B)formalized helping group
C)family support team
D)healthcare association

Answer 3

A

Question 4

The government of Canada and a number of special interest groups lead by the National Association of Social Workers are having town hall meetings to gather information from citizens regarding the proposed changes to the sections of the Criminal Code that address sex crimes against children.What level of social work is intervention is demonstrated?

A)mezzo
B)macro
C)both micro and macro
D)both micro and mezzo

Question 5

What does the development and implementation of restricted practice activities lead to?

A)certain occupational groups will be limited in their range of professional activities
B)many conservative governments will stop hiring social workers
C)the general public will have more say in the duties that social workers can perform
D)social work practice will undergo deregulation

Question 6

What level of education does a paraprofessional in the social work field have?

A)less than a bachelor's degree in social work
B)less than a master's degree in social work
C)less than a doctorate degree in social work
D)a bachelor's degree in social work and a diploma in another helping discipline

Question 7

Approximately what percentage of Canadian adults donate their time to social agencies,primarily in the voluntary sector?

A)7 percent
B)12 percent
C)16 percent
D)20 percent

Question 8

What percentage of Canadian social workers work in healthcare and community service agencies?

A)35 percent
B)55 percent
C)75 percent
D)95 percent

Question 9

Many people find it rewarding to work in the field of social work or social service work.However,studies show that many qualified workers are leaving the field.Why?

A)they want more challenging work
B)they want better paying jobs
C)they want more generous pension plans
D)they want international experiences

Question 10

Canadian social workers focused their professional energies during the nineteenth century on all the following EXCEPT which?

A)taking and encouraging an empathic approach to the problem of poverty
B)educating the public about poverty
C)lobbying for standardized social work education to ensure poverty reduction strategies
D)lobbying for legislation to improve living standards for poor people

Question 11

Jane had an exhausting day.She met with one individual after another to review their drug treatment programs.Which level of practice would describe Jane's social work role?

A)micro
B)mezzo
C)mecco
D)macro

Question 12

Although the spirit of all helping professions is to provide assistance,there are distinct differences between them.Which of the following would differentiate social work from all the others when considering examples of specializations?

A)clinical counselling
B)child welfare
C)school counselling
D)biological treatments

Question 13

What does the term cross-pollination in the context of various fields of practice identify?

A)person-in-environment
B)scope of practice
C)multilevel approach to practice
D)interdisciplinary knowledge base

Question 14

Voluntolds are people who are required by an institution such as a school or government to volunteer.What percentage of Canadian volunteers are voluntolds?

A)5 percent
B)7 percent
C)10 percent
D)15 percent

Question 15

Although the spirit of all helping professions is to provide assistance,there are distinct differences between them.Which of the following would differentiate social work from all the others when considering practice methods?

A)individual counselling
B)marital/family therapy
C)advocacy
D)psychotherapy

Question 16

Today,professional helpers are providing a substantial share of support to people.Thus,social welfare has become the responsibility of two broad helper groups.Which of the following provides an example of both those groups?

A)social service workers;lay helpers
B)social service workers;peer counsellors
C)self-help groups;lay helpers
D)self-help groups;peer counsellors

Question 17

Of the professional helpers,which of the following is the most closely associated with the social welfare system?

A)child and youth workers
B)family service workers
C)social workers
D)social service workers

Question 18

Which of the following provinces in Canada have developed their own professional associations?

A)Ontario,Nova Scotia,British Columbia,and Alberta
B)Ontario,Québec,British Columbia,and Alberta
C)Ontario,Nova Scotia,Manitoba,and Alberta
D)Ontario,Québec,Manitoba,and Alberta

Question 19

In short,what does social work's scope of practice centre on?

A)a person's thought processes and brain functioning
B)people and capital
C)life transitions
D)the person-in-environment

Question 20

In Canada,who can use the term social worker?

A)someone who practices social work
B)someone who meets certain professional standards set by a social work association or college
C)someone who has completed a Bachelor of Social Work degree
D)someone who has worked in the field of social work for at least five years

Question 21

Describe the term caregiver strain.

Question 22

Which of the following is the potential negative consequence referred to by the term caregiver strain?

A)a social worker's heavy caseload
B)volunteering too many hours a week
C)working for poor wages in the social services
D)caring for another person for an extended period of time

Question 23

Social work takes a multilevel approach to practice,and can therefore occur at the micro,mezzo,or macro level of society.For each activity listed below,indicate at which level it takes place;write micro,mezzo,or macro in the space provided.
a)A social worker helps parents learn non-violent child discipline techniques.________
b)A social worker participates in a national campaign to end child poverty in Canada.________
c)A social worker helps a young client deal with bullying in the schoolyard.________
d)A social worker submits a private member's bill to the Legislative Assembly in protest of government cutbacks to social programs.________
e)A social worker participates on an inter-agency team for the purpose of improving the coordination of services in a small community.________
f)A social worker makes a presentation at her agency's staff meeting on effective intake procedures.________

Question 24

What does the helper therapy principle,developed by self-help expert Frank Riessman,maintain?

A)people often become addicted to self-help groups
B)people can benefit psychologically from helping others
C)it is common for people who attend self-help groups to eventually become professional helpers
D)self-help groups don't provide many lasting benefits

Question 25

According to one Canadian study,what percentage of the sandwich generation juggles the dual responsibilities of caregiving and paid work?
a)one in three
b)one in four
c)one in five
d)one in ten

Question 26

When was the International Year of Volunteers?

A)1998
B)1999
C)2000
D)2001

Question 27

To be a profession,three criteria are important.One criterion is that a theoretical body of knowledge has been developed to guide practice.Identify the other two criteria of a profession.
a)___________________________________
b)___________________________________

Question 28

The Mental Patients Society was the first peer support service in Canada.In what city was it established?

A)Vancouver
B)Ottawa
C)Toronto
D)Winnipeg

Question 29

To understand the person-in-environment,social workers must learn about the client's personal level of functioning,and what two other aspects?
a)___________________________________
b)___________________________________

Question 30

What percentage of necessary care is provided to older,chronically ill,or disabled Canadians by unpaid caregivers?

A)40-50 percent
B)50-60 percent
C)60-70 percent
D)70-80 percent

Question 31

In what year did the Government of Canada introduced the Canada Volunteerism Initiative (CVI)to promote the participation of Canadians in society?

A)1990
B)1991
C)2001
D)2002

Question 32

Who does the "sandwich generation" refer to?

A)people who were raised on sandwiches during the 1950s
B)those who look after both dependent children and older relatives
C)people who lack a work-life balance
D)individuals required by two different government departments to participate in a volunteer or work experience

Question 33

Several characteristics distinguish social work from other helping professions such as psychiatry or psychology.For each item listed below,indicate which profession it best reflects.Write social work,psychiatry,or psychology in the space provided.
a)The primary focus is a person's behaviour._______________
b)Members of this profession must initially train as medical doctors.__________
c)The main focus is on the individual,the environment,and the interaction between the two._________________
d)The general aim is to help people develop and use personal and community resources to solve problems.___________________
e)I.Q.and other diagnostic tests are often used to assess client problems or needs._______________
f)This profession is likely to prescribe psychotropic medication to reduce a client's symptoms.____________________

Question 34

After the Government of Canada introduced the Canada Volunteerism Initiative (CVI)to promote the participation of Canadians in society,in what year did the then newly elected federal government cancel the program?

A)1995
B)2000
C)2006
D)2012