Deck 2: Strategy and Sustainability

Question 1

Operations and supply strategy can be viewed as part of a planning process that coordinates operational goals with those of the larger organization.

Answer 1

True

Question 2

The job of operations and supply chain strategy is to deliver the most feature-rich,highest quality product at the lowest
price within specified parameters of delivery time and customization.

Answer 2

False

Question 3

Productivity is a relative measure.

Answer 3

True

Question 4

One of the competitive dimensions that form the competitive position of a company when planning their strategies is delivery speed.

Question 5

An operations and supply chain strategy must be integrated with the organization's corporate strategy.

Question 6

An order winner is a set of screening criteria that permits a firm's products to be considered as possible candidates for purchase.

Question 7

The process when a company seeks to match the benefits of a successful position while maintaining its existing position by adding new features,services,and technologies into its current portfolio is called flexibility.

Question 8

By following a straddling strategy,firms can broaden their capabilities and effectively compete with more focused firms in markets requiring low cost for success.

Question 9

Infrastructure decisions within operations strategy include the selection of the logic associated with the planning and control systems

Question 10

Activity-system maps show how a company's strategy is delivered through a set of tailored activities.

Question 11

An order qualifier is a set of screening criteria that permits a firm's products to be considered as possible candidates
for purchase.

Question 12

One of the competitive dimensions that form the competitive position of a company when planning their strategies is making the best trade-off.

Question 13

The process when a company seeks to match the benefits of a successful position while maintaining its existing position
by adding new features,services,and technologies into its current portfolio it is called straddling.

Question 14

Infrastructure decisions within operations strategy include the selection of the appropriate technology,the role of
inventory,and the location of facilities.

Question 15

Activity-system maps are useful in understanding how well a system of activities fits the overall company's strategy.

Question 16

An order winner is a set of criteria that differentiates the products or services of one firm from another.

Question 17

Activity-system maps depict the geographic reach of a company's business strategies.

Question 18

Once an operations strategy is adopted and articulated,the primary emphasis becomes perfecting the system of activities that make up the strategy through detailed refinements over a long period of time.

Question 19

An operations strategy must resist change because of the long term nature of equipment and personnel investments.

Question 20

One of the competitive dimensions that form the competitive position of a company when planning their strategies is cost.

Question 21

When developing an operations and supply chain strategy,which of the following is an important product-specific criterion to consider?

A)Technical liaison
B)Learning curve
C)Competitor's product performance
D)Production lot-size
E)Total quality management

Question 22

Which of the following is a partial measure of productivity?

A)Output / Materials
B)Output / (Labor + Capital + Energy)
C)Output / All resources used
D)Output / Inputs
E)All of these

Question 23

Which of the following is a total measure of productivity?

A)Output / Materials
B)Output / (Labor + Capital + Energy)
C)Output / Labor
D)Output / Inputs
E)All of these

Question 24

Which of the following is not a major strategic operational competitive dimension that forms a company's competitive position?

A)Cost or price
B)Delivery speed
C)Delivery reliability
D)Management acumen
E)Coping with changes in demand

Question 25

In a multifactor measure of productivity the numerator of the ratio would include all resources used or all inputs.

Question 26

Within a sustainability framework,the economic dimension of the triple bottom line concept goes beyond just profit for the firm but also provides lasting economic benefit to society.

Question 27

Sustainability means meeting a firm's current needs without excessively compromising the ability of future generations to meet their own needs.

Question 28

The total output from a production system in one day is 500 units and the total labor necessary to produce the 500 units is 350 hours.Using the appropriate productivity measure,which of the following numbers represents the resulting productivity ratio?

A)1.000
B)1.428
C)0.700
D)0.411
E)None of these

Question 29

firm's business practices toward its labor force pertain mainly to the economic aspect of the triple bottom line
concept.

Question 30

If all you knew about a production system was that total daily output was 400 units and the total labor necessary to produce the 400 units was 350 hours,and the total materials used were 425 units,what kind of productivity measure could you use to compute productivity?

A)Partial measure
B)Multifactor measure
C)Total measure
D)A and B above
E)B and C above

Question 31

According to the economic aspect of the triple bottom line concept,the firm is required to compensate shareholders by paying dividends and growing the value of their common stock faster than their competitors.

Question 32

The social impact of the triple bottom line concept pertains to fair and beneficial business practices toward labor,the community,and the region in which a firm conducts its business.

Question 33

If all you knew about a production system was that total daily output was 400 units and the total labor necessary to produce the 400 units was 350 hours,what kind of productivity measure could you use to compute productivity?

A)Partial measure
B)Multifactor measure
C)Total measure
D)Global measure
E)All of these

Question 34

In a partial measure of productivity the denominator of the ratio would include all resources used or all inputs.

Question 35

Within a sustainability framework,the environmental dimension of the triple bottom line concept has to do with labor,the community,and the region in which a firm conducts its business.

Question 36

An activity-system map is which of the following?

A)A network guide to route airlines
B)A listing of activities that make up a project
C)A diagram that shows how a company's strategy is delivered to customers
D)A facility layout schematic noting what is done where
E)A timeline displaying major planned events

Question 37

When a company seeks to match the benefits of a successful position while maintaining its existing position in offering customers a variety of differing services,what is this process called?

A)Operations capability analysis
B)Straddling
C)Order qualifying
D)Order winning
E)Inter-functional analysis

Question 38

In development of an operations and supply chain strategy,which of the following may be an important product-specific criteria to consider?

A)Focus
B)Production lot-size
C)Supplier after-sale support
D)Learning curve
E)Total quality management

Question 39

major competitive dimension that forms a company's strategic operational competitive position in their strategic planning is which of the following?

A)Cost or price
B)Focus
C)Automation
D)Straddling
E)Activity-system mapping

Question 40

Which of the following is a multifactor measure of productivity?

A)Output / (Materials)
B)Output / (Labor + Capital + Energy)
C)Output / All resources used
D)Output / Inputs
E)All of these

Question 41

The total output from a production system in one day is 900 units and the total labor necessary to produce the 900 units is 900 hours.Using the appropriate productivity measure,what is the resulting productivity ratio?

A)1.000
B)1.428
C)0.700
D)0.411
E)None of these

Question 42

Various financial data for SunPath Manufacturing for 2015 and 2016 follow.

What is the percentage change in the labor partial productivity measure for SunPath between 2015 and 2016?

A)-9.22
B)2.33
C)-0.53
D)2.88
E)10.39

Question 43

Larry's Auto Body Repair Shop had revenues that averaged $60,000 per week in April and $50,000 per week in May.During both months,the shop employed six full-time (40 hours/week)workers.In April the firm also had four part-time workers working 25 hours per week but in May there were only two part-time workers and they only worked 10 hours per week.What is the percentage change in labor productivity from April to May for Larry's Auto Body Repair?

A)-20.00%
B)-15.82%
C)8.95%
D)2.3%
E)-25.00%

Question 44

Decisions that relate to the design of the processes and the infrastructure needed to support these processes relate to which OSCM concept?

A)Sustainability
B)Competitive dimensions of OSCM
C)Making trade-offs
D)integrating operations and supply chain strategy with a firm's operational capabilities
E)Supply chain risk

Question 45

Various financial data for SunPath Manufacturing for 2015 and 2016 follow.

What is the percentage change in the multifactor labor and raw materials productivity measure for SunPath between 2015 and 2016?

A)-9.22
B)2.33
C)-0.53
D)-2.88
E)10.39

Question 46

Various financial data for SunPath Manufacturing for 2015 and 2016 follow.

What is the percentage change in the energy partial productivity measure for SunPath between 2015 and 2016?

A)-9.22%
B)2.33%
C)-0.53%
D)2.88%
E)22.2%

Question 47

What is meant by the term "operations effectiveness?"

A)Products produced in sufficient volume to meet demand
B)Products produced at the lowest price in the industry
C)Operations that run without error and with no surprises for top management
D)Operations that can adapt quickly and efficiently to new and evolving conditions
E)Performing activities in a manner that best implements strategic priorities at minimum cost

Question 48

44^. Various financial data for SunPath Manufacturing for 2012 and 2013 follow.

What is the percentage change in SunPath's total productivity measure between 2015 and 2016?

A)-9.22
B)2.33
C)-0.53
D)2.88
E)10.39