Deck 2: Business Ethics and Social Responsibility

Question 1

MATCHING
Complete the following using the terms listed.
a.Securities and Exchange Commission (SEC)
b.Occupational Safety and Health Administration (OSHA)
c.Sarbanes Oxley
d.integrity
e.corporate philanthropy
f.social responsibility
g.business ethics
h.sexual harassment
i.code of conduct
j.conflict of interest
k.product liability
l.post-conventional stage
m.Regulation FD
n.whistle-blowing
o.discrimination
A formal statement that defines how an organization expects and requires employees to resolve ethical questions is a(n)_____.

Answer 1

I

Question 2

MATCHING
Complete the following using the terms listed.
a.Securities and Exchange Commission (SEC)
b.Occupational Safety and Health Administration (OSHA)
c.Sarbanes Oxley
d.integrity
e.corporate philanthropy
f.social responsibility
g.business ethics
h.sexual harassment
i.code of conduct
j.conflict of interest
k.product liability
l.post-conventional stage
m.Regulation FD
n.whistle-blowing
o.discrimination
Having _____ means adhering to deeply felt ethical principles in all business situations.

Answer 2

D

Question 3

How could loyalty versus truth create an ethical dilemma for a businessperson?

Answer 3

Businesses expect their employees to be loyal and to act in the best interests of the company.An ethical conflict can arise when an individual must decide between loyalty to the company and truthfulness in business relationships.

Question 4

MATCHING
Complete the following using the terms listed.
a.Securities and Exchange Commission (SEC)
b.Occupational Safety and Health Administration (OSHA)
c.Sarbanes Oxley
d.integrity
e.corporate philanthropy
f.social responsibility
g.business ethics
h.sexual harassment
i.code of conduct
j.conflict of interest
k.product liability
l.post-conventional stage
m.Regulation FD
n.whistle-blowing
o.discrimination
Cash contributions,donations of equipment and products,and support of the volunteer efforts of company employees are all examples of _____.

Question 5

MATCHING
Complete the following using the terms listed.
a.Securities and Exchange Commission (SEC)
b.Occupational Safety and Health Administration (OSHA)
c.Sarbanes Oxley
d.integrity
e.corporate philanthropy
f.social responsibility
g.business ethics
h.sexual harassment
i.code of conduct
j.conflict of interest
k.product liability
l.post-conventional stage
m.Regulation FD
n.whistle-blowing
o.discrimination
The main federal regulatory agency in setting workplace safety and health standards is the _____.

Question 6

MATCHING
Complete the following using the terms listed.
a.Securities and Exchange Commission (SEC)
b.Occupational Safety and Health Administration (OSHA)
c.Sarbanes Oxley
d.integrity
e.corporate philanthropy
f.social responsibility
g.business ethics
h.sexual harassment
i.code of conduct
j.conflict of interest
k.product liability
l.post-conventional stage
m.Regulation FD
n.whistle-blowing
o.discrimination
When a publicly traded firm is suspected of unethical or illegal behavior,the _____ will conduct an investigation.

Question 7

MATCHING
Complete the following using the terms listed.
a.Securities and Exchange Commission (SEC)
b.Occupational Safety and Health Administration (OSHA)
c.Sarbanes Oxley
d.integrity
e.corporate philanthropy
f.social responsibility
g.business ethics
h.sexual harassment
i.code of conduct
j.conflict of interest
k.product liability
l.post-conventional stage
m.Regulation FD
n.whistle-blowing
o.discrimination
Inappropriate actions of a sexual nature in the workplace is _____.

Question 8

MATCHING
Complete the following using the terms listed.
a.Securities and Exchange Commission (SEC)
b.Occupational Safety and Health Administration (OSHA)
c.Sarbanes Oxley
d.integrity
e.corporate philanthropy
f.social responsibility
g.business ethics
h.sexual harassment
i.code of conduct
j.conflict of interest
k.product liability
l.post-conventional stage
m.Regulation FD
n.whistle-blowing
o.discrimination
_____ requires publicly traded companies to announce major information to the general public,rather than first disclosing the information to selected investors.

Question 9

MATCHING
Complete the following using the terms listed.
a.Securities and Exchange Commission (SEC)
b.Occupational Safety and Health Administration (OSHA)
c.Sarbanes Oxley
d.integrity
e.corporate philanthropy
f.social responsibility
g.business ethics
h.sexual harassment
i.code of conduct
j.conflict of interest
k.product liability
l.post-conventional stage
m.Regulation FD
n.whistle-blowing
o.discrimination
_____ refers to the responsibility of manufacturers for injuries and damages caused by their goods.

Question 10

MATCHING
Complete the following using the terms listed.
a.Securities and Exchange Commission (SEC)
b.Occupational Safety and Health Administration (OSHA)
c.Sarbanes Oxley
d.integrity
e.corporate philanthropy
f.social responsibility
g.business ethics
h.sexual harassment
i.code of conduct
j.conflict of interest
k.product liability
l.post-conventional stage
m.Regulation FD
n.whistle-blowing
o.discrimination
_____ is an employee's disclosure to company officials,government authorities,or the media of illegal,immoral,or unethical practices of his or her employer.

Question 11

Describe examples of honesty and integrity violations in the workforce.

Question 12

MATCHING
Complete the following using the terms listed.
a.Securities and Exchange Commission (SEC)
b.Occupational Safety and Health Administration (OSHA)
c.Sarbanes Oxley
d.integrity
e.corporate philanthropy
f.social responsibility
g.business ethics
h.sexual harassment
i.code of conduct
j.conflict of interest
k.product liability
l.post-conventional stage
m.Regulation FD
n.whistle-blowing
o.discrimination
A situation where a business decision may be influenced by the potential for personal gain is a(n)_____.

Question 13

MATCHING
Complete the following using the terms listed.
a.Securities and Exchange Commission (SEC)
b.Occupational Safety and Health Administration (OSHA)
c.Sarbanes Oxley
d.integrity
e.corporate philanthropy
f.social responsibility
g.business ethics
h.sexual harassment
i.code of conduct
j.conflict of interest
k.product liability
l.post-conventional stage
m.Regulation FD
n.whistle-blowing
o.discrimination
Management's acceptance of the obligation to consider profit,consumer satisfaction,and societal well-being of equal value in evaluating the firm's performance is _____.

Question 14

Describe the factors that influence business ethics.

Question 15

MATCHING
Complete the following using the terms listed.
a.Securities and Exchange Commission (SEC)
b.Occupational Safety and Health Administration (OSHA)
c.Sarbanes Oxley
d.integrity
e.corporate philanthropy
f.social responsibility
g.business ethics
h.sexual harassment
i.code of conduct
j.conflict of interest
k.product liability
l.post-conventional stage
m.Regulation FD
n.whistle-blowing
o.discrimination
The _____ is a law that protects whistle-blowers who file a lawsuit on behalf of the government if they believe that a company has somehow defrauded the government.

Question 16

List and briefly describe the three stages of moral and ethical development.

Question 17

What are business ethics and why are they important?

Question 18

MATCHING
Complete the following using the terms listed.
a.Securities and Exchange Commission (SEC)
b.Occupational Safety and Health Administration (OSHA)
c.Sarbanes Oxley
d.integrity
e.corporate philanthropy
f.social responsibility
g.business ethics
h.sexual harassment
i.code of conduct
j.conflict of interest
k.product liability
l.post-conventional stage
m.Regulation FD
n.whistle-blowing
o.discrimination
The standards of conduct and moral values governing actions and decisions in the work environment are _____.

Question 19

MATCHING
Complete the following using the terms listed.
a.Securities and Exchange Commission (SEC)
b.Occupational Safety and Health Administration (OSHA)
c.Sarbanes Oxley
d.integrity
e.corporate philanthropy
f.social responsibility
g.business ethics
h.sexual harassment
i.code of conduct
j.conflict of interest
k.product liability
l.post-conventional stage
m.Regulation FD
n.whistle-blowing
o.discrimination
A person in the _____ of ethical development is able to move beyond self-interest and take into account the larger needs of society.

Question 20

MATCHING
Complete the following using the terms listed.
a.Securities and Exchange Commission (SEC)
b.Occupational Safety and Health Administration (OSHA)
c.Sarbanes Oxley
d.integrity
e.corporate philanthropy
f.social responsibility
g.business ethics
h.sexual harassment
i.code of conduct
j.conflict of interest
k.product liability
l.post-conventional stage
m.Regulation FD
n.whistle-blowing
o.discrimination
The Civil Rights Act (1964)outlaws _____ in the workplace.

Question 21

During a meeting with government regulators,Nicole voluntarily points out a potential problem with a new product her company is testing.Nicole has shown ________.

A)honesty
B)loyalty
C)truthfulness
D)integrity

Question 22

Is a company responsible for the safety of their workers?

Question 23

Embellishing your résumé shows a lack of ______ and ______.

A)honesty and loyalty
B)honesty and integrity
C)integrity and loyalty
D)competence and loyalty

Question 24

Explain how General Mills practices social responsibility.

Question 25

Who is affected by age discrimination?

Question 26

Explain how state and federal agencies carry out their responsibilities of protecting investors from financial misdeeds.Include examples of specific organizations and agencies.

Question 27

Bob takes responsibility for an error made by his assistant on a project.Bob has shown ________.

A)loyalty
B)honesty
C)integrity
D)truthfulness

Question 28

________ goes beyond truthfulness.

A)Honesty
B)Loyalty
C)Integrity
D)Competence

Question 29

Explain how state and federal laws protect whistle-blowers.

Question 30

Explain product liability and briefly describe what this means in terms of social responsibility.

Question 31

Why is ethical leadership so important?

Question 32

The development of a corporate culture to support business ethics happens on three levels.Explain each of the three levels.

Question 33

Sofia is an investment advisor and wants to recommend a stock she happens to own.How should Sofia best deal with this potential conflict of interest?

A)She should not make the recommendation.
B)She should make a negative recommendation.
C)She should make a positive recommendation and then sell the stock.
D)She should disclose the fact that she owns the stock while making the recommendation.

Question 34

What are the objectives of the consumerism movement?

Question 35

Explain how the Food and Drug Administration (FDA)promotes the consumers' right to be informed.

Question 36

Why do investors expect a firm to act ethically and exhibit social responsibility?

Question 37

Business ethics begins with ________.

A)a firm's investors
B)the individual employee
C)the government
D)a firm's customers

Question 38

A company removes a profitable product from the market because it may be dangerous.This company is demonstrating ________.

A)ethical behavior
B)green marketing
C)conflict of interest
D)social welfare

Question 39

What might a company's code of conduct include?

Question 40

Tanisha is a diabetes educator at a local clinic.Recently,she was offered a lavish trip by a sales representative who has been pushing the clinic to use his company's diabetes supplies.Tanisha declined the gift.Which ethical challenge did she face?

A)whistle-blowing
B)honesty and integrity
C)cultural consequences
D)conflict of interest

Question 41

Which of the following statements is correct?

A)Doing what is right can sometimes be difficult.
B)Setting ethical standards is always clear-cut.
C)Social and ethical problems affect only a few companies.
D)Setting ethical standards is easy.

Question 42

Individuals who focus only on their own interests when making decisions are at the ________ stage of ethical development.

A)Pre-conventional
B)conventional
C)post-conventional
D)concentrations

Question 43

Outside auditors are examining your company's financial records.You know there may be an error and will tell them about it but only if they ask.They do not ask.In this scenario,your ________ could be questioned.

A)integrity
B)social responsibility
C)truthfulness
D)loyalty

Question 44

Which of the following is not a factor in determining an individual's ethical development?

A)experiences
B)religion
C)culture
D)social audit

Question 45

Roberto decides not to cheat on his exam because he fears he will be caught and receive no credit if he is caught.In which stage of ethical development is Roberto?

A)Post-conventional
B)Pre-conventional
C)traditional
D)conventional

Question 46

Harold knows of a defect in a product his company sells.He will disclose the defect but only if the customer specifically asks about it.Harold's ________ could be called into question.

A)whistle-blowing
B)integrity
C)loyalty
D)truthfulness

Question 47

Despite the recession,the ethical climate seems to be ___________.

A)declining
B)staying the same
C)improving
D)becoming less confusing

Question 48

Many people rationalize unethical acts because they ________.

A)feel pressured on their jobs to meet performance goals
B)know they can get away with it
C)have no personal or moral values
D)are fundamentally unethical

Question 49

Your supervisor asks you to conceal information from outside auditors examining the company's financial records.What is your ethical challenge?

A)loyalty versus truth
B)conflict of interest
C)honesty and integrity
D)You have no ethical challenge.

Question 50

Jeffrey Wigand,a former executive of Brown & Williamson who exposed his company's practice of intentionally manipulating the effect of nicotine in cigarettes on the CBS news program 60 Minutes,had moved beyond self-interest and company duty to which stage of individual ethics?

A)Pre-conventional
B)Post-conventional
C)conflict of interest
D)conventional

Question 51

Businesses have responsibilities to ________.

A)investors and customers
B)investors,customers,employees,and society
C)investors,customers,and employees
D)investors only

Question 52

In today's business environment,who can make the difference in ethical expectations and behavior?

A)everyone
B)no one
C)only top-level managers
D)only the CEO

Question 53

How should a businessperson deal with a conflict of interest?

A)ignore it
B)send an email to his/her manager
C)disclose it or avoid it
D)report it only to close friends

Question 54

Which of the following statements best justifies why a company should act in an ethical manner?

A)The government will take action if a firm fails to act ethically.
B)Acting ethically always maximizes profits in the short run.
C)Acting ethically will help a company to prosper in the long run.
D)The right thing to do is always the least expensive alternative.

Question 55

Which of the following is not a minimum requirement for ethics compliance programs?

A)high-level personnel responsible for compliance
B)government regulation
C)consistent enforcement
D)consistent improvement

Question 56

Mica learns that her company is secretly dumping untreated waste into the city sewer systems,and she informs the local EPA office.All of the following describe Mica's ethical situation EXCEPT:

A)She is acting as a whistle-blower.
B)She has a conflict of interest.
C)She is showing integrity.
D)She is showing loyalty.

Question 57

Businesses should ________.

A)do what is right regardless of profits
B)find the balance between doing what is right and what is profitable
C)do whatever is profitable
D)do whatever is in the company's best interests

Question 58

Technology has ________ ethical issues.

A)expanded the range of
B)reduced the range of
C)made little difference on the range of
D)eliminated most

Question 59

When an individual moves beyond his or her own needs and desires and takes the needs of society into consideration when making decisions,in which stage of ethical development is this individual?

A)Pre-conventional
B)conventional
C)post-conventional
D)traditional

Question 60

Sean avoids using his office computer for personal use,even though his company does not have a specific policy forbidding it.Sean is at the ________ stage of ethical development.

A)Pre-conventional
B)concentrations
C)post-conventional
D)conventional

Question 61

After meeting with employees,a manager realizes she has set performance goals unrealistically high for her department's employees.If she makes employee performance goals more realistic,what will likely happen to the department's ethical climate?

A)It will stay about the same.
B)It will improve.
C)Not enough information is provided to determine the effect.
D)It will deteriorate.

Question 62

Jack Welch,former CEO of General Electric,is respected in business circles for focusing his company on the welfare of its customers and investors,and for ensuring GE would thrive in the long run.This type of environment is an example of ethical ________.

A)action
B)reasoning
C)awareness
D)leadership

Question 63

Al makes a point of turning off the lights in his office when he is not using it because it saves his company money and saves energy for the environment.Which stage of ethical development is Al in?

A)conventional
B)post-conventional
C)pre-conventional
D)traditional

Question 64

Brianna focuses on her duty to family and work and bases her actions on the expectations of various groups in her life.At which stage of individual ethics is Brianna?

A)Post-conventional
B)code of conduct
C)conventional
D)pre-conventional

Question 65

Which of the following can improve ethical reasoning in a company?

A)whistle-blowing
B)practical training sessions
C)mission statement
D)organizational culture

Question 66

All of the following are current social issues related to business's responsibilities to employees EXCEPT ________.

A)sexual harassment
B)discrimination against workers over 40 years of age
C)discrimination against workers under 40 years of age
D)quality of life issues

Question 67

Development of a corporate culture to support business ethics occurs on each of the following levels EXCEPT ethical ________.

A)success
B)awareness
C)education
D)leadership

Question 68

If an individual follows personal principles for resolving ethical dilemmas and considers personal,group,and societal interests,he or she is at the ________ stage of ethical development.

A)Pre-conventional
B)conventional
C)post-conventional
D)concentrations

Question 69

Which of the following would be LEAST likely to be a factor in evaluating a firm's social performance?

A)providing a safe,healthy workplace
B)respecting the cultural diversity of employees
C)holding company-sponsored social events
D)producing safe,high-quality products

Question 70

Which of the following is not an example of unethical or illegal acts in the workplace?

A)misreporting time on the job
B)Internet abuse
C)whistle-blowing
D)safety violations

Question 71

The current ethical environment of business also includes the appointment of new corporate officers specifically charged with ______________ wrongdoing and ensuring that ethical standards are met.

A)Eliminating
B)Deterring
C)Avoiding
D)Dealing with

Question 72

Ethical __________ charges each employee personally to uphold the company's core values and be willing to base their actions on them.

A)leadership
B)awareness
C)action
D)reasoning

Question 73

________ are responsible for conducting employee training programs that help spot potential fraud and abuse within a firm.

A)Department supervisors
B)Ethics compliance officers
C)Human Resource managers
D)Social behaviorists

Question 74

The sales manager decides to double each salesperson's monthly quota.What impact is this action likely to have on the company's ethical climate?

A)It will improve.
B)It will remain the same.
C)It will deteriorate.
D)Not enough information is provided to determine the effect.

Question 75

A formal statement that defines how the organization expects and requires employees to resolve ethical questions is ________.

A)social responsibility statement
B)an organizational culture
C)a code of conduct
D)an ethical environmental statement

Question 76

___________ requires that firms in the private sector provide procedures for anonymous reporting of accusations of fraud.

A)Americans with Disabilities Act
B)Sarbanes-Oxley Act
C)Consumer Rights Act
D)Title VII

Question 77

Which federal agency is responsible for setting workplace health and safety standards?

A)FCC
B)FDA
C)FTC
D)OSHA

Question 78

The ____________ of a coffee-growing company include its employees,customers,suppliers,and the community members where the company is located.

A)social responsibility
B)corporate philanthropy
C)social audit
D)stakeholders

Question 79

Mike was a foreman at Hi-Way Construction and discovered his company was deliberately using faulty materials for a project.Although Mike was worried about his family's financial security if he lost his job,he went to authorities and informed them of the potentially dangerous construction.Mike's action is called ________.

A)ethical compliance
B)whistle-blowing
C)ethical allegations
D)good intentions

Question 80

Linda does not make personal long-distance phone calls at work because it will cost her employer money.Which stage of ethical development is Linda in?

A)conventional
B)traditional
C)post-conventional
D)pre-conventional