Deck 9: Systems Development and Project Management: Corporate Responsibility

Question 1

Which of the following is a business-related consequence of failing software?

A)Decrease productivity
B)Damage to brand reputation
C)Increased liabilities
D)All of these

Answer 1

D
Explanation: All of these are consequences of software failure.

Question 2

Project milestones are any measurable, tangible, or verifiable outcome, result, or item that is produced to complete a project or part of a project.

Answer 2

False
Explanation: Project deliverables are any measurable, tangible, or verifiable outcome, result, or item that is produced to complete a project or part of a project.

Question 3

Human resources is the most common outsourced function.

Answer 3

False
Explanation: IT is the most common outsourced function.

Question 4

The traditional waterfall methodology is a sequential, activity-based process in which each phase in the SDLC is performed sequentially from planning through implementation and maintenance.

Question 5

The implementation phase involves taking all of the detailed design documents from the design phase and transforming them into the actual system.

Question 6

What is the analysis phase in the SDLC?

A)Involves establishing a high-level plan of the intended project and determining project goals
B)Involves analyzing end-user business requirements and refining project goals into defined functions and operations of the intended system
C)Involves describing the desired features and operations of the system
D)Involves placing the system into production so users can begin to perform actual business operations with the system

Question 7

Which of the following is a business-related consequence of successful software?

A)Increased revenues
B)Damage to brand reputation
C)Increased liabilities
D)Increased expenses

Question 8

What is the overall process for developing information systems from planning and analysis through implementation and maintenance?

A)Systems development life cycle
B)Project management
C)Systems management
D)Project development life cycle This is the definition of the SDLC.

Question 9

In-sourcing is an arrangement by which one organization provides a service or services for another organization that chooses not to perform them in-house.

Question 10

Outsourcing is a common approach using the professional expertise within an organization to develop and maintain the organization's information technology systems.

Question 11

What is a business requirement?

A)The nonspecific business requests the system must meet to be successful
B)The specific business requests the system must meet to be successful
C)The nonspecific methodology the system must meet to be successful
D)The specific methodology the system must meet to be successful

Question 12

Offshore outsourcing is using organizations from developing countries to write code and develop systems.

Question 13

Which phase of the SDLC gathers business requirements?

A)Plan
B)Analysis
C)Test
D)Design

Question 14

What is the systems development life cycle?

A)Involves establishing a high-level plan of the intended project and determining project goals
B)Involves analyzing end-user business requirements and refining project goals into defined functions and operations of the intended system
C)Involves describing the desired features and operations of the system
D)The overall process for developing information systems from planning and analysis through implementation and maintenance

Question 15

Preventing liabilities is a business-related consequence of failed software.

Question 16

A prototype is a smaller-scale representation or working model of the users' requirements or a proposed design for an information system.

Question 17

In the past, outsourcing was often used tactically as a quick-fix, short-term solution to a particular need or problem that did not form part of an overall business strategy.

Question 18

Traditional business risk models typically ignored software development, largely because most organizations considered the impact from software and software development on the business to be minor.

Question 19

Project deliverables represent key dates when a certain group of activities must be performed.

Question 20

Which of the following represents the phases in the SDLC?

A)Plan, analysis, design, test, maintain, develop, implement
B)Analysis, plan, design, test, develop, maintain, implement
C)Plan, analysis, design, develop, test, implement, maintain
D)Analysis, plan, develop, design, test, implement, maintain

Question 21

What consists of a series of tiny projects?

A)Waterfall methodology
B)Iterative development
C)Agile methodology
D)All of these

Question 22

Which methodology uses small teams to produce small pieces of deliverable software using sprints, or 30-day intervals, to achieve an appointed goal?

A)Scrum
B)XP
C)RUP
D)RAD

Question 23

What is the implementation phase in the SDLC?

A)Involves establishing a high-level plan of the intended project and determining project goals
B)Involves analyzing end-user business requirements and refining project goals into defined functions and operations of the intended system
C)Involves describing the desired features and operations of the system
D)Involves placing the system into production so users can begin to perform actual business operations with the system

Question 24

What breaks a project into tiny phases where developers cannot continue on to the next phase until the first phase is complete?

A)RAD methodology
B)Agile methodology
C)Waterfall methodology
D)Extreme programming

Question 25

What is an activity-based process in which each phase in the SDLC is performed sequentially from planning through implementation and maintenance?

A)RAD methodology
B)Agile methodology
C)Waterfall methodology
D)Extreme programming

Question 26

Which gate in the RUP methodology includes building and developing the project?

A)Inception
B)Elaboration
C)Construction
D)Transition

Question 27

Which methodology provides a framework for breaking down the development of software into four gates?

A)Scrum
B)XP
C)RAD
D)RUP

Question 28

What is the design phase in the SDLC?

A)Involves establishing a high-level plan of the intended project and determining project goals
B)Involves analyzing end-user business requirements and refining project goals into defined functions and operations of the intended system
C)Involves describing the desired features and operations of the system
D)Involves placing the system into production so users can begin to perform actual business operations with the system

Question 29

Which of the following is related to the waterfall methodology?

A)Flaws in accurately defining and articulating the business problem
B)Managing costs, resources, and time constraints
C)Assuming users can specify all business requirements in advance
D)All of these

Question 30

Which methodology aims for customer satisfaction through early and continuous delivery of useful software components developed by an iterative process with a design point that uses the bare minimum requirements?

A)RAD methodology
B)Agile methodology
C)Waterfall methodology
D)Extreme programming

Question 31

Which of the following is not one of the four gates in the RUP methodology?

A)Inception
B)Collaboration
C)Construction
D)Transition

Question 32

Which methodology ends each day or begins with a stand-up meeting to monitor and control the development effort?

A)Scrum
B)XP
C)RUP
D)RAD

Question 33

What is the success rate for a project using the waterfall methodology?

A)1 in 10
B)2 in 10
C)4 in 10
D)8 in 10

Question 34

Which gate in the RUP methodology expands on the agreed-upon details of the system, including the ability to provide an architecture to support and build it?

A)Inception
B)Elaboration
C)Construction
D)Transition

Question 35

Which of the following is a fundamental of the RAD methodology?

A)Focus initially on creating a prototype that looks and acts like the desired system.
B)Actively involve system users in the analysis, design, and development phases.
C)Accelerate collecting the business requirements through an interactive and iterative construction approach.
D)All of these.

Question 36

Which of the following describes agile?

A)Fast and efficient
B)Small and nimble
C)Lower cost
D)All of these

Question 37

What is a set of policies, procedures, standards, processes, practices, tools, techniques, and tasks that people apply to technical and management challenges?

A)SDLC
B)Methodology
C)Waterfall
D)Agile

Question 38

What emphasizes extensive user involvement in the rapid and evolutionary construction of working prototypes of a system to accelerate the systems development process?

A)RAD methodology
B)Agile methodology
C)Waterfall methodology
D)Extreme programming This is the definition of RAD.

Question 39

Which methodology is owned by IBM?

A)Scrum
B)XP
C)RAD
D)RUP

Question 40

Which of the following is not a primary form of agile methodology?

A)RAD
B)SDLC
C)RUP
D)Scrum

Question 41

What is a project manager?

A)The application of knowledge, skills, tools, and techniques to project activities in order to meet or exceed stakeholder needs and expectations from a project
B)Any measurable, tangible, or verifiable outcome, result, or item that is produced to complete a project or part of a project
C)Representation of key dates when a certain group of activities must be performed
D)An individual who is an expert in project planning and management

Question 42

Which of the following does a project manager perform?

A)Defines and develops the project plan
B)Tracks the plan to ensure all key project milestones are completed on time
C)Is an expert in project planning and management
D)All of these

Question 43

What are the three primary variables (or triple constraints) in any project?

A)Time, cost, expense
B)Time, expense, requirements
C)Time, cost, scope
D)Time, cost, quality

Question 44

Which of the following is a characteristic of a successful project?

A)Delivered on time
B)Delivered within budget
C)Meets the business's requirements
D)All of these

Question 45

What are project deliverables?

A)A temporary endeavor undertaken to create a unique product or service
B)The application of knowledge, skills, tools, and techniques to project activities in order to meet or exceed stakeholder needs and expectations from a project
C)Any measurable, tangible, or verifiable outcome, result, or item that is produced to complete a project or part of a project
D)Representation of key dates when a certain group of activities must be performed

Question 46

What is an internal department that oversees all organizational projects?

A)Project deliverables
B)Project scope
C)Project management office
D)Project milestones

Question 47

The PMI develops procedures and concepts necessary to support the profession of project management.Which of the following is not one of the three areas it focuses on?

A)The distinguishing characteristics of a practicing professional (ethics)
B)The content and structure of the profession's body of knowledge (standards)
C)Change in business goals during project planning (management)
D)Recognition of professional attainment (accreditation)

Question 48

What is a project?

A)A temporary activity undertaken to create a unique product, service, or result
B)The application of knowledge, skills, tools, and techniques to project activities in order to meet or exceed stakeholder needs and expectations from a project
C)Any measurable, tangible, or verifiable outcome, result, or item that is produced to complete a project or part of a project
D)Representation of key dates when a certain group of activities must be performed

Question 49

Which of the following is a benefit an organization can receive from outsourcing?

A)Financial savings
B)Increase technical abilities
C)Market agility
D)All of these

Question 50

What is the application of knowledge, skills, tools, and techniques to project activities to meet project requirements?

A)Project management
B)Project management software
C)Scope
D)None of these

Question 51

What is it called when a company uses organizations from developing countries to write code and develop systems?

A)In-sourcing
B)Outsourcing
C)Business process outsourcing
D)Offshore outsourcing

Question 52

Who are individuals and organizations actively involved in the project or whose interests might be affected as a result of project execution or project completion?

A)Project manager
B)Project stakeholders
C)Executive sponsor
D)All of these

Question 53

What are project constraints?

A)Specific factors that can limit options
B)Factors that are considered to be true, real, or certain without proof or demonstration
C)Quantifiable criteria that must be met for the project to be considered a success
D)A document issued by the project initiator or sponsor that formally authorizes the existence of a project and provides the project manager with the authority to apply organizational resources to project activities

Question 54

Who is the person or group who provides the financial resources for the project?

A)Project manager
B)Project stakeholders
C)Executive sponsor
D)All of these

Question 55

What is the number-one reason IT projects fall behind schedule or fail?

A)Change in business goals during the project
B)Lack of support from business management
C)Poor planning or poor project management
D)Change in technology during the project

Question 56

Which of the following is the primary reason companies outsource?

A)Tap outside sources of expertise.
B)Concentrate resources on core business.
C)Reduce headcount and related expenses.
D)Better manage the costs of internal processes.

Question 57

Which of the following is the least common reason companies outsource?

A)Tap outside sources of expertise.
B)Concentrate resources on core business.
C)Reduce headcount and related expenses.
D)Better manage the costs of internal processes.

Question 58

What is a common approach using the professional expertise within an organization to develop and maintain the organization's information technology systems?

A)In-sourcing
B)Outsourcing
C)Business process outsourcing
D)Offshore outsourcing

Question 59

What is an arrangement by which one organization provides a service or services for another organization that chooses not to perform them in-house?

A)In-sourcing
B)Outsourcing
C)Business process outsourcing
D)Offshore outsourcing

Question 60

How many days is a typical sprint in the Scrum methodology?

A)2 days
B)10 days
C)30 days
D)90 days

Question 61

What is the critical path?

A)The path from resource to task that passes through all critical components of a project plan
B)The path between tasks to the project's finish that passes through all critical components of a project plan
C)The path from start to finish that passes through all the tasks that are critical to completing the project in the shortest amount of time
D)The path from start to finish that passes through all the tasks that are critical to completing the project in the longest amount of time

Question 62

What is a project charter?

A)Specific factors that can limit options
B)Factors that are considered to be true, real, or certain without proof or demonstration
C)Quantifiable criteria that must be met for the project to be considered a success
D)A document issued by the project initiator or sponsor that formally authorizes the existence of a project and provides the project manager with the authority to apply organizational resources to project activities

Question 63

What is a graphical network model that depicts a project's tasks and the relationships between those tasks?

A)Gantt chart
B)PERT chart
C)Dependency
D)All of these

Question 64

An organization must identify what it wants to do and how it is going to do it.What does the "how" part of this question focus on?

A)Justification of the project
B)Definition of the project
C)Analysis of project risks
D)Expected results of the project

Question 65

In a Gantt chart, tasks are listed __________, and the project's time frame is listed ____________.

A)Vertically; horizontally
B)Horizontally; vertically
C)Vertically; vertically
D)Horizontally; horizontally

Question 66

Which of the following is not a guideline for effectively dealing with change management?

A)Institute change management policies
B)Seek change
C)Anticipate change
D)Stop change

Question 67

What is the logical relationship that exists between project tasks or between a project task and a milestone?

A)Resource
B)Task
C)Dependency
D)Activity

Question 68

Which of the following is not a characteristic of a well-defined project plan?

A)Prepared by the project manager
B)Easy to read
C)Appropriate to the project's size
D)Communicated to all key participants

Question 69

Which of the following is not a technique for choosing strategic projects?

A)Categorize projects
B)Perform a financial analysis
C)Focus on organizational goals
D)Develop a project plan

Question 70

What is project scope?

A)Quantifiable criteria that must be met for the project to be considered a success
B)Products, services, or processes that are not specifically a part of the project
C)Any measurable, tangible, or verifiable outcome, result or item that is produced to complete a project or part of a project
D)The work that must be completed to deliver a product with the specified features and functions

Question 71

What are project objectives?

A)Quantifiable criteria that must be met for the project to be considered a success
B)Products, services, or processes that are not specifically a part of the project
C)Any measurable, tangible, or verifiable outcome, result or item that is produced to complete a project or part of a project
D)The work that must be completed to deliver a product with the specified features and functions

Question 72

What is the outsourcing option that includes the closest location and direct customer control?

A)Onshore outsourcing
B)Nearshore outsourcing
C)Offshore outsourcing
D)None of these

Question 73

What do SMART criteria for successful objective creation include?

A)Specific, metrics, agreed upon, real, time valued
B)Specific, measurable, agreed upon, realistic, time framed
C)Specific, measurable, accurate, real, time valued
D)Specific, metrics, agreed upon, realistic, time framed

Question 74

What type of chart typically displays the critical path?

A)Gantt chart
B)PERT chart
C)Both of these
D)Neither of these

Question 75

What is the outsourcing option that includes the most remote location and indirect customer control?

A)Onshore outsourcing
B)Nearshore outsourcing
C)Offshore outsourcing
D)None of these

Question 76

An organization must identify what it wants to do and how it is going to do it.What does the "what" part of this question focus on?

A)Justification of the project
B)Definition of the project
C)Expected results of the project
D)All of these

Question 77

Which of the following includes a common reason that change occurs?

A)A misunderstanding of the initial scope
B)Shifts in planned technology that force unexpected and significant changes to the business
C)An omission in defining initial scope
D)All of these

Question 78

What is a simple bar chart that depicts project tasks against a calendar?

A)Gantt chart
B)PERT chart
C)Dependency
D)All of these

Question 79

What are project assumptions?

A)Specific factors that can limit options
B)Factors that are considered to be true, real, or certain without proof or demonstration
C)Quantifiable criteria that must be met for the project to be considered a success
D)A document issued by the project initiator or sponsor that formally authorizes the existence of a project and provides the project manager with the authority to apply organizational resources to project activities

Question 80

What is the most important part of the project plan?

A)Gantt chart
B)Specification
C)Communication
D)None of these