Question 1

What category of outsourcing countries includes Argentina, Chile, Costa Rica, New Zealand, Thailand, and Ukraine?&#10;A) The leaders&#10;B) The up-and-comers&#10;C) The rookies&#10;D) None of the above

Accepted Answer

C

Question 2

List and describe the three categories of outsourcing countries.

Accepted Answer

The Leaders are countries that are leading outsourcing. The Up-and-Comers are countries that are beginning to emerge as solid outsourcing options. The Rookies are countries that are just entering the outsourcing industry.

Question 3

Canada is considered a rookie outsourcing country.

Accepted Answer

Canada is not considered a rookie outsourcing country. It has been a major player in the outsourcing industry for several years, particularly in the areas of information technology, finance, and customer service.

Question 4

Which of the following countries is considered a rookie in the outsourcing industry?&#10;A) Israel&#10;B) China&#10;C) Ireland&#10;D) New Zealand

Accepted Answer

New Zealand is considered a rookie in the outsourcing industry compared to the other countries listed. While New Zealand has a growing outsourcing industry, it is still relatively small compared to the other countries listed. China and Ireland, for example, have well-established outsourcing industries and are major players in the global outsourcing market. Israel also has a growing outsourcing industry, but it is more established than New Zealand's.

Question 5

The leaders, the newcomers, and the rookies are the three categories of outsourcing countries.

Accepted Answer

The statement is incorrect as it does not accurately describe the categories of outsourcing countries. The categories typically refer to different levels of market maturity or capability, such as established markets, emerging markets, and developing markets, rather than using terms like leaders, newcomers, and rookies.

Question 6

What category of outsourcing countries includes Canada, India, Ireland, Israel, and the Philippines?&#10;A) The leaders&#10;B) The up-and-comers&#10;C) The rookies&#10;D) None of the above

Accepted Answer

These countries are considered leaders in the outsourcing industry due to their established infrastructure, skilled workforce, and experience in providing outsourcing services.

Question 7

Describe the future trend of outsourcing.

Accepted Answer

The answer of Describe the future trend of outsourcing....

Question 8

Multisourcing is a combination of professional services, mission-critical support, remote management, and hosting services that are offered to customers in any combination needed.

Accepted Answer

Multisourcing is indeed a combination of various services that can be customized and offered in any combination needed by the customers.

Question 9

Which of the following countries is considered a leader in the outsourcing industry?&#10;A) Israel&#10;B) China&#10;C) Thailand&#10;D) New Zealand

Accepted Answer

Israel is considered a leader in the outsourcing industry due to its highly skilled workforce and advanced technological infrastructure.

Question 10

Which of the following countries is considered an up-and-comer in the outsourcing industry?&#10;A) Israel&#10;B) China&#10;C) Thailand&#10;D) New Zealand

Accepted Answer

The answer of Which of the following countries is considered...

Question 11

What category of outsourcing countries includes Brazil, China, Malaysia, Mexico, Russia, and South Africa?&#10;A) The leaders&#10;B) The up-and-comers&#10;C) The rookies&#10;D) None of the above

Accepted Answer

The answer of What category of outsourcing countries includes Brazil,...

Question 12

What categories should an organization evaluate when making an outsourcing decision?&#10;A) Geopolitical risk&#10;B) English proficiency&#10;C) Salary cost&#10;D) All of the above

Accepted Answer

The answer of What categories should an organization evaluate when...

Question 13

What are countries that are beginning to emerge as solid outsourcing options?&#10;A) The leaders&#10;B) The up-and-comers&#10;C) The rookies&#10;D) All of the above

Accepted Answer

The answer of What are countries that are beginning to...

Question 14

___________ is a combination of professional services, mission-critical support, remote management, and hosting services that are offered to customers in any combination needed.

Accepted Answer

The answer of ___________ is a combination of professional services,...

Deck 13: Strategic Outsourcing on OLC