Deck 12: Integrating the Organization From End-To-End Enterprise Resource Planning

Question 1

Which application's primary business benefits include sales forecasts,sales strategies,and marketing campaigns?

A) CRM
B) SCM
C) ERP
D) All of these

Answer 1

A
Explanation: A CRM application's primary business benefits include sales forecasts, sales strategies, and marketing campaigns.

Question 2

Which of the following is a reason for ERP's explosive growth?

A) ERP is a logical solution to the mess of incompatible applications.
B) ERP addresses the need for global information sharing and reporting.
C) ERP is used to avoid the pain and expense of fixing legacy systems.
D) All of these.

Answer 2

D
Explanation: All of these are reasons for ERP's explosive growth.

Question 3

One of the primary reasons for ERP's explosive growth is that an ERP system is a logical solution to the many incompatible applications found in business today.

Answer 3

True
Explanation: One of the primary reasons for ERP's explosive growth is that ERP is a logical solution to the many incompatible applications found in business today.

Question 4

In the past,departments made decisions independently of each other.

Question 5

When a user enters or updates information in one ERP module,it is immediately and automatically updated throughout the entire system.

Question 6

Which of the following describes ERP systems?

A) ERP systems provide a foundation for collaboration between departments.
B) ERP systems enable people in different business areas to communicate.
C) ERP systems have been widely adopted in large organizations to store critical knowledge used to make the decisions that drive the organization's performance.
D) All of these.

Question 7

What must a system do to qualify as a true ERP solution?

A) Be flexible.
B) Be modular and closed.
C) Extend only throughout the company, not outside the company.
D) All of these.

Question 8

Integrations are achieved by using ___________.

Question 9

Which application are employees most likely to use?

A) CRM
B) SCM
C) ERP
D) All of these

Question 10

Who are the primary users of ERP systems?

A) Sales, marketing, customer service
B) Accounting, finance, logistics, and production
C) Customers, resellers, partners, suppliers, and distributors
D) All of these

Question 11

What is at the heart of any ERP system?

A) Information
B) Employees
C) Customers
D) Database

Question 12

To qualify as an ERP system,it must be flexible,modular and open,and comprehensive,and it must extend beyond the company.

Question 13

Which application's primary business benefits include forecasting,planning,purchasing,material management,warehousing,inventory,and distribution?

A) CRM
B) SCM
C) ERP
D) All of these

Question 14

Sales,marketing,and customer service are the primary users of ______ systems.

Question 15

Which of the following occurs when everyone involved in sourcing,producing,and delivering the company's product works with the same information?

A) Eliminates redundancies.
B) Cuts down wasted time.
C) Removes misinformation.
D) All of these.

Question 16

What are the primary business benefits of an ERP system?

A) Sales forecasts, sales strategies, and marketing campaigns.
B) Market demand, resource and capacity constraints, and real-time scheduling.
C) Forecasting, planning, purchasing, material management, warehousing, inventory, and distribution.
D) All of these.

Question 17

What represents a new approach to middleware by packaging together commonly used functionality,such as providing prebuilt links to popular enterprise applications,which reduces the time necessary to develop solutions that integrate applications from multiple vendors?

A) Middleware
B) Enterprise application integration middleware
C) Automated business process
D) Ebusiness infrastructure

Question 18

Who are the primary users of SCM systems?

A) Sales, marketing, customer service
B) Accounting, finance, logistics, and production
C) Customers, resellers, partners, suppliers, and distributors
D) All of these

Question 19

What are several different types of software that sit in the middle of and provide connectivity between two or more software applications?

A) Middleware
B) Enterprise application integration middleware
C) Automated business process
D) Ebusiness infrastructure

Question 20

Which application's primary business benefits include market demand,resource and capacity constraints,and real-time scheduling?

A) CRM
B) SCM
C) ERP
D) All of these

Question 21

Describe the role information plays in enterprise resource planning systems.

Question 22

Compare middleware and enterprise application integration middleware.

Question 23

Explain the business value of integrating supply chain management,customer relationship management,and enterprise resource planning systems.

Question 24

Describe the primary users and primary business benefits of CRM,SCM,and ERP applications.

Question 25

Identify the primary forces driving the explosive growth of enterprise resource planning systems.

Question 26

Accounting,finance,logistics,and production are the primary users of ___________ systems.