Deck 15: Creating Collaborative Partnerships

Question 1

Which of the below is not a characteristic of Business 2.0?

A) Encourages user participation.
B) Technical skills are required.
C) Eliminates entry barriers to publishing on the web.
D) Provides an exciting and vibrant virtual environment.

Answer 1

B
Explanation: Business 2.0 (Web 2.0) encourages user participation and the formation of communities to contribute to the content.Technical skills are no longer required to use and publish information to the web, and new web technologies eliminate entry barriers for online business.Web 2.0 technologies also provide a virtual environment that is vibrant and important to many.

Question 2

Which of the below focuses on user-generated content?

A) YouTube
B) Wikipedia
C) Netflix
D) All of these

Answer 2

D
Explanation: Some real life ebusinesses that operate with the help of user-generated content include YouTube, Wikipedia, Flickr, Digg, Yelp, Amazon, Netflix, and eBay.

Question 3

Lisa loves her job as an executive recruiter for a large hospital located in Dallas,Texas.Part of Lisa's job requires her to gather industry information,collaborate with partners,compare competitors,and tap into the knowledge of prospective employees,partners,and customers.Which of the below would Lisa use to perform her job?

A) Interactivity metrics
B) Source code
C) Network effect
D) Collective intelligence

Answer 3

D
Explanation: Collective intelligence is collaborating and tapping into the core knowledge of all employees, partners, and customers.

Question 4

Erik is the president and owner of Watch Out,a local website development company that helps clients create and build unique websites.Many of his daily tasks are heavily technical in nature and require a high level of computer programming and Internet knowledge.Which of the below would Erik primarily use when performing his daily tasks?

A) Source code
B) Brick-and-mortar
C) Information reach
D) Explicit knowledge

Question 5

What are the two categories that include intellectual and knowledge-based assets?

A) Explicit knowledge and tacit knowledge
B) Efficient knowledge and tacit knowledge
C) Intelligent knowledge and explicit knowledge
D) Open knowledge and closed knowledge

Question 6

What is the difference between asynchronous and synchronous communication?

A) Asynchronous is real-time communication. Synchronous is one-way technology.
B) Asynchronous is communication that does not occur at the same time. Synchronous communication occurs at the same time.
C) Asynchronous communication includes instant messaging. Synchronous communication includes email.
D) Asynchronous communication is fast and instant. Synchronous communication is collected at a single point in time.

Question 7

Which of the following is a set of tools that supports the work of teams or groups by facilitating the sharing and flow of information?

A) Collaboration system
B) Collective system
C) Competitive system
D) Real simple syndication system

Question 8

Which system supports the capture,organization,and dissemination of knowledge throughout an organization?

A) Cybermediation system
B) Knowledge management system
C) Source code system
D) Social media system

Question 9

What are the four most common Business 2.0 characteristics?

A) Content sharing, user-contributed content, competition elimination, and web browser organization.
B) Content sharing through open source, specialist-contributed content only, collaboration inside the community, and specialized collaboration.
C) Content sharing through open source, user-contributed content, collaboration inside the organization, and collaboration outside the organization.
D) Consumer sharing through open systems, company-contributed content, collaboration inside the organization, and collaboration throughout the organization.

Question 10

What is a system that consists of nonproprietary hardware and software based on publicly known standards that allows third parties to create add-on products to plug into or interoperate with the system?

A) Management system
B) Reputation system
C) Knowledge system
D) Open system

Question 11

What is software whose source code is available free for any third party to review and modify?

A) Free source
B) Open source
C) Code source
D) Network source

Question 12

What is web content that is created and updated by many users for many users?

A) Cybermediation-contributed content
B) User-contributed content
C) Executive-generated content
D) Customer-generated content

Question 13

What is the type of knowledge that is contained in people's heads?

A) Explicit knowledge
B) Virtual knowledge
C) Tacit knowledge
D) Pure knowledge

Question 14

Ebusiness was characterized by a few companies or users posting content for the masses.What characterizes Business 2.0?

A) A select few posting content for high-level executives only.
B) The masses posting content for a select few.
C) The masses posting content for the masses.
D) A select few posting specific content for the masses.

Question 15

What is the most common form of collective intelligence found inside the organization?

A) Crowdsourcing
B) Tacit management
C) Knowledge management
D) Tagging

Question 16

What is the type of knowledge that consists of anything that can be documented,archived,and codified,often with the help of an MIS department?

A) Tacit knowledge
B) Explicit knowledge
C) Pure knowledge
D) Virtual knowledge

Question 17

Which of the below is not a characteristic associated with Mozilla Firefox?

A) Mozilla Firefox holds over 20 percent of the web browser market.
B) Mozilla Firefox offers a free email service called Thunderbird.
C) Mozilla Firefox is a prime example of open source software.
D) Mozilla Firefox is a prime example of a reputation system.

Question 18

What is Mozilla Firefox?

A) A competitor to Microsoft Word.
B) A competitor to Microsoft Excel.
C) A competitor to Adobe Photoshop.
D) A competitor to Internet Explorer.

Question 19

eBay buyers voluntarily comment to other users and sellers on the quality of service,promptness of shipping,and their general satisfaction with the product.This is one of the most popular examples of user-generated content and is called a(n)____________.

A) Reputation system
B) Knowledge system
C) Explicit system
D) User-generated sales cycle

Question 20

Which of the below is not a characteristic of Business 2.0?

A) Knowledge management
B) Collaboration system
C) Web browser
D) Explicit knowledge

Question 21

What is the practice of expanding your business and social contacts by constructing a personal network?

A) Network effects
B) Tagging
C) Social taxonomy
D) Social networking

Question 22

Which of the following is not an example of explicit knowledge?

A) Patent
B) Trademark
C) Employee opinion
D) Marketing research

Question 23

What maps group contacts,identifying who knows each other and who works together?

A) Social network effects
B) Mashup networking analysis
C) Web network effects
D) Social networking analysis

Question 24

How would a company like Flickr use social tagging on its website?
How would a company like Flickr use social tagging on its website?

Question 25

What is the term that is similar to taxonomy except that crowdsourcing determines the tag or keyword-based classification system?

A) Podcasting
B) Network effects
C) Folksonomy
D) Social bookmarking

Question 26

What are the two basic functions that social networking sites provide?

A) The ability to create and publish your own software.
B) The ability to create and maintain a profile that is your online identity and create connections between other people within the network.
C) The ability to capture and create URLs and RSSs.
D) The ability to create URLs and edit RSS software.

Question 27

Social tagging describes the collaborative activity of marking shared online content with keywords or tags as a way to ______________.

A) Organize it for future navigation.
B) Organize it for future filtering.
C) Organize it for future search.
D) All of these.

Question 28

Using the collective power of a community to identify and classify content significantly _________ content categorization costs.

A)Eliminates
B)Raises
C)Lowers
D)Balances

Question 29

What is the primary way that social networks work?

A)Connecting people by matching profile information.
B)Charging users each time they use the service.
C)Providing a security system for communication online.
D)Helping grow website traffic by viral advertisements.

Question 30

Which of the below represents an example of why an employer would use social media?

A) To find potential job candidates via LinkedIn.
B) To review potential job candidates by viewing their Facebook page.
C) To attract new job candidates via YouTube.
D) All of these.

Question 31

Which social media site works by allowing content to find the users,instead of the users having to search for the content?

A) MySpace
B) Facebook
C) Google
D) StumbleUpon

Question 32

Which of the below is not an example of a social bookmarking website?

A) Facebook
B) StumbleUpon
C) Del.icio.us
D) All of these

Question 33

What is a locally stored URL,or the address of a file or Internet page saved as a shortcut?

A) Website bookmark
B) Social tag
C) Folksonomy
D) Taxonomy

Question 34

What are websites that rely on user participation and user-contributed content,such as Facebook,LinkedIn,and YouTube?

A) Synchronous communication
B) Social media
C) Social networking
D) Asynchronous communication

Question 35

Many social media websites use _________,or specific keywords or phrases incorporated into website content for means of classification or taxonomy.

A) Conferencing
B) Tags
C) Long tails
D) Categories

Question 36

A social bookmarking site is dedicated to providing all of the following except ________.

A) To reconnect with colleagues for business progress.
B) To share favorites.
C) To store and categorize favorite sites.
D) To annotate.

Question 37

What is an SNA?

A) Strong network application
B) Social needs analysis
C) Social networking analysis
D) Steady network area

Question 38

What do Netflix and Amazon use to drive their recommendation tools?

A) Web 1.0 content
B) Open source content
C) Virtual content
D) User-generated content

Question 39

Cell phone manufacturers often refer to their products as mobile devices.Which of the below would not be included in the folksonomy for a cell phone?

A) Cell
B) iPhone
C) Blackberry
D) Technology platform

Question 40

How do the majority of potential customers find business websites?

A) By applying analytics.
B)

Question 41

Which of the following is one of the largest wikis on the web and one of the 10 most popular web destinations?

A) Google
B) eBay
C) Wikipedia
D) Yahoo

Question 42

Which of the following are challenges of Business 2.0?

A) Information vandalism
B) Technology dependence
C) Violations of copyright and plagiarism
D) All of these

Question 43

What is the practice of sending brief posts,only 140-200 characters long,to a personal blog,either publicly or to a private group of subscribers?

A) Ebusiness modeling
B) Tagging
C) Blogging
D) Microblogging

Question 44

What does API stand for?

A) Asynchronous Programming Information
B) Application Programming Interface
C) Application Provider for the Internet
D) Asynchronous Protocol Interaction

Question 45

Many websites use _______ to constantly feed news to consumers instead of having the consumer search for the news.

A) Mashup
B) Source Code
C) RSS
D) SNA

Question 46

Which of the following identifies Business 2.0 communication and collaboration tools?

A) Microblogs, Tweets, RSS
B) API, RSS, tacit knowledge
C) Blogs, wikis, mashup
D) Tags, web logs, RSS

Question 47

What is a potential problem or impact of technology dependence?

A) Outages create potentially great havoc for people, businesses, and educational institutions that rely heavily on technology.
B) Many have a need to be continuously connected for every activity, which potentially eliminates crucial in-person social skills and could stunt psychological growth.
C) How do people or businesses function if the connection is down?
D) All of these.

Question 48

An API is a set of routines,protocols,and tools for ______________.

A) Building software applications.
B) Providing a visual interface for a web mashup.
C) Describing how products in a network work.
D) Writing and editing HTML.

Question 49

What is one reason that Fortune 500 companies engage in blogging?

A) To order supplies.
B) To share ideas.
C) To gather interactivity metrics.
D) To pay employees.

Question 50

What is an online journal that allows users to post their own opinions,comments,graphics,and video?

A) Web master
B) Folksonomy
C) Disintermediation
D) Blog or web log

Question 51

What does RSS stand for?

A) Reorganized Site Syndicator
B) Really Simple Sites
C) Rented Site Syndication
D) Real Simple Syndication

Question 52

What is a website or web application that uses content from more than one source to create a completely new product or service?

A) Social tagging
B) Mashup blog
C) Social media
D) Mashup

Question 53

Twitter is an example of a __________.

A) Social bookmarking website
B) Social tagging website
C) Microblogging website
D) Blogging website

Question 54

What is the difference between a wiki and a blog?

A) A wiki is free and a blog has a subscription fee.
B) A wiki user can alter the original content of an article, but a blog user can only add information as a comment.
C) A wiki is original content, but a blog is used sources.
D) All of these.

Question 55

What is the role of a mashup editor?

A) WYSIWYG's
B) Often it allows the user to drag and drop data points into a web application.
C) To provide a visual interface to build up a mashup.
D) All of these.

Question 56

Large wikis,such as Wikipedia,can protect the quality and accuracy of their information by assigning users roles such as __________.

A) Reader
B) Subject matter expert
C) Editor
D) All of these

Question 57

What is one simplification that has occurred with Business 2.0?

A) Helping online users create anonymity.
B) Limiting the sharing capabilities of devices.
C) Improving access to information.
D) Communicating via email.

Question 58

A company's internal wiki can be a great tool for all of the following except:

A) Collecting and disseminating knowledge.
B) Building software applications.
C) Sharing information between functional business areas.
D) Distributing knowledge to employees or partners across geographical distances.

Question 59

What describes how products in a network increase in value to users as the number of users increase?

A) Network effect
B) RSS
C) Mashup editor
D) Mcommerce

Question 60

Unlike traditional HTML,which of the following lets writers communicate and readers respond on a regular basis through a simple online journal?

A) Instant messaging
B) HTTP
C) Blog
D) Email

Question 61

What website was the primary catalyst for growing electronic government and is the official U.S.gateway to all government information?

A) Government.gov
B) TheUnitedStatesofAmerica.org
C) TheWhiteHouse.com
D) FirstGov.gov

Question 62

Social __________ describes the collaborative activity of marking shared online content with keywords,or tags,as a way to organize it for future navigation,filtering,or search.

Question 63

Which of the following demonstrates potential issues with Business 2.0 and information vandalism?

A) Open source allows anyone to be able to edit, damage, or destroy content.
B) Copyright protection.
C) Decreases in employee productivity.
D) Decreases in process productivity.

Question 64

How would you categorize mobile entertainment,mobile sales,mobile ticketing,and mobile banking?

A) Mobile business
B) Mbusiness
C) Mcommerce
D) All of these

Question 65

Which statement below is incorrect?

A) The semantic web captures, organizes, and disseminates knowledge (i.e., know-how) throughout an organization.
B) The semantic web describes the relationships between things.
C) The semantic web describes the properties of things.
D) The semantic web is not about links between web pages.

Question 66

One of the most famous examples of wiki vandalism occurred when a false biography entry stated which of the following:

A) Michael Jackson and Madonna were siblings.
B) JFK and Robert Kennedy were the same person.
C) C. John Seigenthaler Sr. was assistant to Attorney General Robert F. Kennedy in the early 1960s and was involved in Kennedy's assassination as well as JFK's.
D) Madonna and Britney Spears are sisters.
One of the most famous examples of wiki vandalism occurred when a false biography entry read that John Seigenthaler Sr. was assistant to Attorney General Robert
F) Kennedy in the early 1960s and was involved in Kennedy's assassination as well as JFK's.

Question 67

What statement below describes Web 3.0's feature that ensures the "integration of legacy devices"?

A) The ability to use current devices such as iPhones and laptops as credit cards or tickets.
B) The design of websites and other software so they can be easily integrated and work together.
C) The ability for software to be distributed and accessed from anywhere.
D) The design of software to be easily integrated and work together.

Question 68

Which of the following best describes Web 2.0?

A) Static websites
B) Intelligent websites
C) Social media and user-generated web content
D) Hypertext markup language

Question 69

The primary objective of __________ management is to be sure that a company's knowledge of facts,sources of information,and solutions are readily available to all employees whenever they are needed.

Question 70

The government has taken an active role online.Which of the following is the term that describes the use of strategies and technologies to transform government by improving the delivery of services and enhancing the quality of interaction between government and the citizen-consumer within all the branches of government?

A) Ecommerce
B) Information richness
C) Egovernment
D) Tacit knowledge

Question 71

Which of the following best describes Web 3.0?

A) User-generated online business
B) Based on the 'intelligent' web where applications use natural language processing
C) Collaboration and social media
D) All of these

Question 72

What is a component of Web 3.0 that describes things in a way that computers can understand?

A) Social tagging
B) Sustaining web
C) Social web
D) Semantic web

Question 73

Traditional ebusiness communications were limited to face-to-face conversations and one-way technologies that used _______________ communications-communication such as email,in which the message and the response do not occur at the same time.

Question 74

A website dedicated to social ____________ provides users with a place to store,categorize,annotate,and share favorites.

Question 75

One of the most popular forms of user-generated content is a __________ system,where buyers post feedback on sellers.

Question 76

What is the ability to purchase goods and services through a wireless Internet-enabled device?

A) Ecommerce
B) Mobile business
C) Meconomics
D) Ebusiness model

Question 77

Which of the following best describes Web 1.0?

A) Static text-based information websites
B) Static electricity and connectivity
C) Social media
D) Technology intelligence

Question 78

Which statement below is inaccurate?

A) Web 2.0 is a simple static website without any interaction with its users.
B) Web 2.0 brings people closer together with information, using machines.
C) Web 3.0 brings machines closer together using information.
D) Web 3.0 offers a way for people to describe information so computers can understand the relationships among concepts and topics.

Question 79

Which of the following is the example of consumer-to-government (C2G)highlighted in the figure Extended Ebusiness Models?

A) eGov.com
B) conisint.com
C) Google.org
D) export.gov

Question 80

Which of the following is not a topic or feature that is included in Web 3.0?

A) A worldwide database
B) Intelligent applications
C) Social networking
D) Integration of legacy devices