Deck 1: Introduction to the Field of Organizational Behaviour

Question 1

Scholars have been studying organizational behaviour since the days of Greek philosophers.

Answer 1

True

Question 2

One problem with the open systems perspective is that it neglects to focus on how well the organization operates internally.

Answer 2

False

Question 3

An important principle in organizational behaviour is that OB theories should never be used to question or rebuild one's mental models.

Answer 3

False

Question 4

The study of OB wasn't formally organized until the 1970s.

Question 5

The goal attainment definition of effectiveness focuses on whether the organization achieves its stated goals.

Question 6

Almost all organizational behaviour theories share an implicit or explicit objective of making organizations more effective.

Question 7

Social entities are called organizations only when their members work interdependently toward some purpose.

Question 8

Successful organizations need to only concentrate on achieving efficient transformation processes.

Question 9

The open systems perspective emphasizes that organizations are effective when they maintain a good "fit" with their external environments.

Question 10

More than 1,000 years ago,Chinese factories were producing 125,000 tons of iron each year.HYPERLINK ""

Question 11

Organizational effectiveness,and not profitability,is considered the "ultimate dependent variable" in organizational behaviour.

Question 12

Evidence indicates that applying organizational behaviour knowledge tends to improve the organization's financial performance.

Question 13

The major organizational effectiveness perspectives are considered detailed extensions of the closed systems model.

Question 14

In order for something to be called an organization it must have buildings and equipment.

Question 15

One problem with the term "organizational effectiveness'' is that it has too many substitute labels,and almost as many definitions.

Question 16

At present there is only one organizational behaviour perspective which adequately defines organizational effectiveness.

Question 17

Organizational behaviour knowledge helps us influence people and organizational events.

Question 18

All organizations have a collective sense of purpose.

Question 19

The most efficient companies are not necessarily the most effective ones.

Question 20

Organizational behaviour emerged as a distinct field around the 1940s.

Question 21

As organizations grow,they tend to develop more subsystems and coordination among them become more complex.

Question 22

Knowledge acquisition can only be achieved through formal education.

Question 23

Human memory plays a critical role in organizational memory.

Question 24

Stakeholders are individuals,organizations,or other entities that affect,or are affected by the organization.

Question 25

Intellectual capital includes relationship capital.

Question 26

Structural capital refers to buildings and other depreciable tangible assets.

Question 27

The organizational learning perspective is also known as the knowledge management perspective.

Question 28

Intellectual capital represents the stock of knowledge held by an organization.

Question 29

The most obvious form of intellectual capital is one's level of education.

Question 30

Intellectual capital includes,among other things,the knowledge captured in an organization's systems and structures.

Question 31

Successful organizations should never ''unlearn'' knowledge that they have previously gained,because all knowledge is valuable.

Question 32

Organizational memory includes knowledge embedded in the organization's systems and structures.

Question 33

Experimentation is considered a valid knowledge acquisition strategy.

Question 34

A key variable in the high-performance work practices (HPWP)model is employee competence.

Question 35

Organizational unlearning is particularly important for organizational change.

Question 36

The high-performance work practices perspective supports the idea that organizations should strive to find "one best way" to do things.

Question 37

Organizational efficiency refers to the amount of outputs relative to inputs in the transformation process.

Question 38

One criticism of the high-performance work practices perspective is that it promotes shareholder and customer satisfaction at the expense of employee well-being.

Question 39

Knowledge management develops an organization's capacity to acquire,share,use,and store valuable knowledge.

Question 40

One of the fastest ways to acquire knowledge is to hire individuals or purchase entire companies that have valued knowledge.

Question 41

Reduced job security and increased work intensification may be partly caused by globalization.

Question 42

Ethics refers to the study of moral principles or values that determine whether actions are right or wrong and outcomes are good or bad.

Question 43

Research indicates that baby boomers and Generation X employees bring the same values and expectations to the workplace.

Question 44

According to your text,47 percent of Canadians identify themselves as members of a visible minority group.

Question 45

Globalization may have both positive and negative implications for people working in organizations.

Question 46

The integrative model of organizational behaviour ties individual and team processes,and outcomes to organizational effectiveness.

Question 47

Values represent an individual's short-term beliefs about what will happen in the future.

Question 48

One survey reported that most Canadian would choose to leave their current job for a more environmentally friendly employer.

Question 49

According to a recent survey,93 percent of Canadians believe that corporate social responsibility is as important to companies as profit and shareholder value.

Question 50

People born between 1946 and 1964 are referred to as Baby Boomers.

Question 51

Values are relatively stable,long-lasting beliefs about what is important in a variety of situations.

Question 52

Workforce diversity does not consider the differences in psychological characteristics of employees.

Question 53

One reason why workplace values have become more important is that employees increasingly value command-and-control direct supervision.

Question 54

Three of the most prominent workforce diversity forms are: age,ethnicity,and occupation.

Question 55

Values guide our preferences and motivate our actions.

Question 56

Surface-level diversity refers to observable demographic and other overt differences in people.

Question 57

The "triple-bottom-line" philosophy says that successful organizations focus on financial performance three times more often than do less successful organizations.

Question 58

Stockholders are stakeholders.

Question 59

In the integrative model of organizational behaviour,individual outcomes are referred to as the ultimate dependent variable.

Question 60

The concept of values is an important aspect of the stakeholder perspective.

Question 61

Work-live balance refers to minimizing conflict between work and nonwork demands.

Question 62

One of the most consistent observations is that telework is ranked as one of the most popular perks.

Question 63

The field of organizational behaviour relies on common sense to understand organizational phenomena.

Question 64

Studies suggest that deep-level diversity exists across generations.

Question 65

Most organizational behaviour theories have been developed by OB scholars rather than from other disciplines.

Question 66

Psychology and sociology have contributed many theories and concepts to the field of organizational behaviour.

Question 67

Work-life balance refers to the length of time one remains in the workforce during one's lifetime.

Question 68

Teams with diverse members usually take longer to perform effectively.

Question 69

According to recent surveys about one-third of Canadians would take a pay cut to improve their work-life balance.

Question 70

Telecommuting is the most common form of virtual work.

Question 71

One employment relationship trend is the focus away from work-life balance and virtual work,because of the extra stress these place on workers.

Question 72

Communications,marketing,and information systems are three emerging fields from which organizational behaviour is now acquiring knowledge.

Question 73

Sociology is one of the few disciplines that has not made any contribution to organizational behaviour knowledge.

Question 74

Successful teleworkers tend to be self-motivated and are able to fulfill their social needs outside of the work context.

Question 75

In virtual work,employees rely on information technology to perform jobs away from the traditional workplace.

Question 76

When we describe multiculturalism we are primarily referring to surface-level diversity.

Question 77

Teleworking forces employers to evaluate employee performance based on ''face time'' rather than work output.

Question 78

Workforce diversity potentially improves decision making and team performance on complex tasks.

Question 79

The emerging employment relationship in Canada is that people must give up their legal rights regarding employment discrimination in return for long-term employment.

Question 80

According to one study,Millennials and Gen-Xers value extrinsic rewards significantly more than Boomers.