Deck 4: R: Job Analysis
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Deck 4: R: Job Analysis
1
The list of tasks, duties, and responsibilities that make up a job is known as a _____.
A)job search
B)job control
C)job specification
D)job description
A)job search
B)job control
C)job specification
D)job description
D
2
ADA has directly led many employers to _____.
A)only use the task inventory method for job analysis
B)only use the PAQ method for job analysis
C)modify special benefits so that allowances can be made for people with disabilities as required by the law
D)modify the format of their job descriptions to specifically call out the essential elements
A)only use the task inventory method for job analysis
B)only use the PAQ method for job analysis
C)modify special benefits so that allowances can be made for people with disabilities as required by the law
D)modify the format of their job descriptions to specifically call out the essential elements
D
3
Which of the following is an ordering of jobs based on their content or relative value?
A)Job analysis
B)Job description
C)Job structure
D)Job evaluation
A)Job analysis
B)Job description
C)Job structure
D)Job evaluation
C
4
The government's job analysis procedures recommend interviewing
A)the best performing employees.
B)the long-tenure employees.
C)the typical employee.
D)workers just completing the probationary period.
A)the best performing employees.
B)the long-tenure employees.
C)the typical employee.
D)workers just completing the probationary period.
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5
Conventional methods of collecting job information are _____.
A)open to bias and favoritism
B)reliable and objective
C)not well-suited to small organizations
D)relatively less time consuming
A)open to bias and favoritism
B)reliable and objective
C)not well-suited to small organizations
D)relatively less time consuming
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6
The advantage of using questionnaires in job analysis is that the involvement of employees _____.
A)increases their understanding of the process
B)lowers the use value of the goods produced by an organization
C)reduces the subjectivity of employment decisions
D)increases the exchange value that is agreed upon by employees and employers
A)increases their understanding of the process
B)lowers the use value of the goods produced by an organization
C)reduces the subjectivity of employment decisions
D)increases the exchange value that is agreed upon by employees and employers
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7
According to the government's procedures of the job analysis process, the first interview should be conducted with the _____.
A)first-level supervisor
B)chief executive officer
C)HR manager
D)incumbent's co-workers
A)first-level supervisor
B)chief executive officer
C)HR manager
D)incumbent's co-workers
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8
A group of tasks performed by one person makes up a(n) _____.
A)position
B)job title
C)appraisal
D)incumbency
A)position
B)job title
C)appraisal
D)incumbency
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9
Engineering, sales, and maintenance are examples of _____.
A)tasks
B)job families
C)job dimensions
D)appraisals
A)tasks
B)job families
C)job dimensions
D)appraisals
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10
Mike, a job analyst, is in the process of conducting a job analysis.He is given an initial tour of the work site by George, a first-level supervisor, and by Haley, a new recruit.According to the conventional job analysis procedures developed by the U.S.federal government, which of the following steps should Mike perform next?
A)Mike should conduct an interview with Hayley as she is in a better position to understand how the different tasks fit in the big picture.
B)Mike should prepare a preliminary list of duties that will serve as a framework for conducting interviews with Hayley and George.
C)Mike should conduct an interview with George to get an overview of the job.
D)Mike should review existing documents in order to develop an initial familiarity with the job.
A)Mike should conduct an interview with Hayley as she is in a better position to understand how the different tasks fit in the big picture.
B)Mike should prepare a preliminary list of duties that will serve as a framework for conducting interviews with Hayley and George.
C)Mike should conduct an interview with George to get an overview of the job.
D)Mike should review existing documents in order to develop an initial familiarity with the job.
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11
Inclusion of essential elements in job descriptions for jobs covered by the legislation is required by the
A)Americans With Disabilities Act.
B)Civil Rights Act.
C)Fair Labor Standards Act.
D)Equal Pay Act.
A)Americans With Disabilities Act.
B)Civil Rights Act.
C)Fair Labor Standards Act.
D)Equal Pay Act.
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12
Job analysis is important for both managers and employees because it is
A)the basis for a work-related rationale for pay differences.
B)an important result of the job evaluation process.
C)required under the Fair Labor Standards Act.
D)required for increasing employee turnover rates.
A)the basis for a work-related rationale for pay differences.
B)an important result of the job evaluation process.
C)required under the Fair Labor Standards Act.
D)required for increasing employee turnover rates.
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13
Today, job analysis is typically performed by _____.
A)experienced job incumbents
B)new employees
C)HR generalists and supervisors
D)experienced workers
A)experienced job incumbents
B)new employees
C)HR generalists and supervisors
D)experienced workers
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14
A set of identical positions makes a _____.
A)procedure
B)task
C)title
D)job
A)procedure
B)task
C)title
D)job
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15
The most common way to collect job information is _____.
A)to interview incumbents
B)to ask incumbents to fill out a questionnaire
C)to ask supervisors to fill out a questionnaire
D)to observe the person at work and take notes when on what is being done
A)to interview incumbents
B)to ask incumbents to fill out a questionnaire
C)to ask supervisors to fill out a questionnaire
D)to observe the person at work and take notes when on what is being done
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16
The job analysis method that uses information input, mental processes, work output, job context, other job characteristics, relationships with other persons, and general dimensions is _____.
A)task inventories method
B)the PAQ
C)essential elements questionnaire
D)job tasks and elements inventory
A)task inventories method
B)the PAQ
C)essential elements questionnaire
D)job tasks and elements inventory
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17
The process of collecting information that identifies the similarities and differences among jobs is known as _____.
A)job performance
B)job analysis
C)use value evaluation
D)exchange value analysis
A)job performance
B)job analysis
C)use value evaluation
D)exchange value analysis
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18
Jane works as a copy editor at TreeTime Inc.She receives an e-mail from the human resources department with a link to a questionnaire that asks her to rate the necessary attributes required for her job.In this scenario, the approach used by TreeTime is characterized as:
A)quantitative job analysis.
B)objective job analysis.
C)conventional job analysis.
D)paired-comparison job analysis.
A)quantitative job analysis.
B)objective job analysis.
C)conventional job analysis.
D)paired-comparison job analysis.
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19
The verification step of the government's job analysis method is always conducted with _____.
A)only the HR manager
B)all the interviewees together
C)either the supervisor or the manager
D)only the high-performing employees
A)only the HR manager
B)all the interviewees together
C)either the supervisor or the manager
D)only the high-performing employees
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20
A specific statement of what a worker does on a job is known as a(n) _____.
A)appraisal
B)task
C)position
D)job structure
A)appraisal
B)task
C)position
D)job structure
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21
The Americans With Disabilities Act's essential-elements requirement for hiring and promotion decisions seems to require less detail than what is required for pay decisions.
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22
In the context of work-related internal structure, job-based and person-based structures use similar methods but have different purposes.
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23
The Americans With Disabilities Act has led to a significant increase in the employment rate of people with disabilities.
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24
All of the following EXCEPT _____ are bases for judging job analysis.
A)currency
B)acceptability
C)cost
D)usefulness
A)currency
B)acceptability
C)cost
D)usefulness
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25
Apart from being reliable, a job analysis is also considered valid if:
A)the results of the job analysis are consistent among various analysts.
B)the results of the job analysis are consistent among various methods.
C)the job analysis is found to be acceptable.
D)the results converge among various sources of data and methods.
A)the results of the job analysis are consistent among various analysts.
B)the results of the job analysis are consistent among various methods.
C)the job analysis is found to be acceptable.
D)the results converge among various sources of data and methods.
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26
All of the following statements regarding offshoring are true EXCEPT that _____.
A)offshoring is limited to low-skill jobs
B)art director and animal scientist jobs are low in susceptibility to offshoring
C)medial transcriptionists and proofreaders are high in susceptibility to offshoring
D)labor costs and proximity to customers affect offshoring decisions
A)offshoring is limited to low-skill jobs
B)art director and animal scientist jobs are low in susceptibility to offshoring
C)medial transcriptionists and proofreaders are high in susceptibility to offshoring
D)labor costs and proximity to customers affect offshoring decisions
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27
The level at which an analysis begins affects whether the work is similar or dissimilar.
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28
Which of the following statements about reliability of job analysis is true?
A)It is a measure of the practicality of the information collected.
B)It reflects whether there is a convergence of results among sources of data and methods.
C)It is a necessary condition for validity.
D)It is a sufficient condition for validity.
A)It is a measure of the practicality of the information collected.
B)It reflects whether there is a convergence of results among sources of data and methods.
C)It is a necessary condition for validity.
D)It is a sufficient condition for validity.
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29
Both skills and competencies can be used as the basis for developing an internal structure.
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30
One of the more readily accessible sources for generic job descriptions is the _____.
A)Bureau of National Affairs
B)Department of Labor
C)O*NET
D)Dictionary of Occupational Titles
A)Bureau of National Affairs
B)Department of Labor
C)O*NET
D)Dictionary of Occupational Titles
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31
When job analysis shows that managers and employees disagree on parts of a job, the best answer is to
A)collect more data.
B)use quantitative job analysis.
C)refer the problem to the compensation committee.
D)use an experienced compensation consultant.
A)collect more data.
B)use quantitative job analysis.
C)refer the problem to the compensation committee.
D)use an experienced compensation consultant.
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32
According to ADA regulations, essential functions refers to the fundamental job duties of the employment position the individual with a disability holds or desires.
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33
The verification process of job analysis is conducted with both the supervisor and the job incumbents.
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34
_____ looks at how an organization does its work: activities pursued to accomplish specific objectives for specific customers.
A)Job analysis
B)Market analysis
C)Job structure
D)Supply chain analysis
A)Job analysis
B)Market analysis
C)Job structure
D)Supply chain analysis
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35
If several incumbents, supervisors, and peers respond in similar ways to job analysis questionnaires, it suggests that the results are most likely to be _____.
A)useful
B)valid
C)invalid
D)unreliable
A)useful
B)valid
C)invalid
D)unreliable
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36
Gina announces that she would lose her job as her company is considering to offshore her job to another country.In this case, Gina is most likely to be working in a job that requires her to:
A)devise advertising campaigns for his or her company.
B)curate art pieces in a museum.
C)promote the image of his company to the public.
D)manually fix typos in a document.
A)devise advertising campaigns for his or her company.
B)curate art pieces in a museum.
C)promote the image of his company to the public.
D)manually fix typos in a document.
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37
All job incumbents can easily complete the PAQ as the reading level required for it is relatively low.
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38
Typical data collected for a job analysis would not include relationships with suppliers and customers.
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39
The PAQ measures jobs in terms of seven factors that are specific to each job.
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40
Which of the following statements regarding reliability of job analysis is NOT true?
A)Reliability is higher when analysts are professionals.
B)Differences in performance across incumbents affect reliability.
C)Gender and race of analysts affect reliability.
D)Reliability is higher for specific tasks than for general ones.
A)Reliability is higher when analysts are professionals.
B)Differences in performance across incumbents affect reliability.
C)Gender and race of analysts affect reliability.
D)Reliability is higher for specific tasks than for general ones.
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41
What are the usual steps in a conventional job analysis procedure? List them in their order of occurrence.
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42
Most organizations find it more practical and cost-effective to develop their own quantitative job analysis questionnaires than modifying existing questionnaires.
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43
Write a short note on Americans With Disabilities Act.
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44
Employers are more likely to collect task-level job information if the jobs are flexible and fast-changing.
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45
Recent research shows that different jobs, such as computer programmer and first-line supervisor, have significantly different ratings of importance and job requirements across countries.
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46
Most organizations do not engage in any regular updating of job analysis information.
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47
What should the manager do if employees and their supervisors do not agree on what is part of the job?
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48
An increasingly common method of conducting job analysis is quantitative job analysis, which is conducted on a website.
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49
Quantitative job analysis methods increase reliability.
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50
Traditional job analysis that makes fine distinctions among levels of jobs has been accused of reinforcing rigidity in organizations.
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51
Reducing the number of job titles in a pay structure tends to raise morale and reduce turnover.
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52
Discuss the ways information can be collected.
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53
The reliability and validity of quantitative methods of job analysis have significantly reduced the importance of human judgment in job analysis.
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54
Some organizations analyze work content as part of work flow and supply chain analysis.
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55
Write a short note on offshoring and the susceptibility of job analysis to offshoring.
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