Deck 12: Integrating the Organization From End to End Enterprise Resource Planning

Question 1

In the past, departments made decisions independent of each other.

Answer 1

True

Question 2

Core ERP components are the traditional components included in most ERP systems and primarily focus on internal operations.

Answer 2

True

Question 3

The goal of ERP is to integrate all of the organizational systems into one fully functioning, high-performance system that is capable of meeting all business needs and user requirements.Of course, this goal is incredibly difficult to achieve because businesses and technologies experience rapid change, and ERP must support mobility, cloud, SaaS, and tiered architectures.

Answer 3

True

Question 4

Production and materials management ERP components handle production planning and execution tasks such as demand forecasting, production scheduling, job cost accounting, and quality control.

Question 5

Core ERP components are the extra components that meet organizational needs not covered by the core components and primarily focus on external operations.

Question 6

Which of the following will help an organization maintain consistent business operations?

A)Marketing, sales, and accounting departments decide to use the same vendor for a new system.
B)Sales decides to implement a new system without considering other departments.
C)A new office policy states that all managers can implement their own policies for purchasing supplies and materials.
D)Marketing decides to save customer's email addresses in the marketing system, even though other organizational systems do not have this capability.

Question 7

Enterprise resource planning (ERP) integrates all departments and functions throughout an organization into a single MIS system (or integrated set of systems) so employees can make decisions by viewing enterprise wide information about all business operations.

Question 8

When a user enters or updates information in one ERP module, it is immediately and automatically updated throughout the entire system.

Question 9

Production and materials management is a core ERP component.

Question 10

SaaS ERP uses the cloud platform to enable organizations not only to unite around business processes but to gather cloud data across supplier networks and supply chains to drive greater efficiency in manufacturing projects.

Question 11

SCM, CRM, and ERP are all extended ERP components.

Question 12

The primary concern with mobile ERP is security of sensitive data, including trade secrets, financial data, and customer data.

Question 13

Elogistics manages the transportation and storage of goods.

Question 14

Software customization modifies existing software according to the business's or user's requirements.

Question 15

Business intelligence is both a core and extended ERP component.

Question 16

A two-tier ERP architecture allows an organization to have an on-premises ERP system along with cloud ERP applications.

Question 17

Accounting and finance ERP components manage accounting data and financial processes within the enterprise with functions such as general ledger, accounts payable, accounts receivable, budgeting, and asset management.

Question 18

Balanced scorecard is a management system, as well as a measurement system, that a firm uses to translate business strategies into executable tasks.

Question 19

Production and materials management ERP components track employee information including payroll, benefits, compensation, and performance assessment and ensure compliance with all laws.

Question 20

Eprocurement is the business-to-business (B2B) online purchase and sale of supplies and services.

Question 21

What is enterprise resource planning?

A)The analysis and redesign of workflow within and between enterprises.
B)A standardized set of activities that accomplish a specific task, such as processing a customer's order.
C)A system that integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprise wide information on all business operations.
D)A system that involves managing all aspects of a customer's relationship with an organization to increase customer loyalty and retention and an organization's profitability.

Question 22

Which component is a credit-management feature typically included in?

A)Accounting and finance components
B)Production and managerial management components
C)Human resource components
D)Production and materials management components

Question 23

What are two of the primary features of ebusiness components?

A)Eprocurement
B)Elogistics
C)Eprocurement and elogistics
D)None of these

Question 24

Which of the following is an extended ERP component?

A)Business intelligence
B)Ebusiness
C)Customer relationship management
D)All of these

Question 25

Who are the primary users of ERP systems?

A)Sales, marketing, customer service.
B)Accounting, finance, logistics, and production.
C)Customers, resellers, partners, suppliers, and distributors.
D)All of these.

Question 26

Which component can help an organization determine such things as the identification of individuals who are likely to leave the company unless additional compensation or benefits are provided?

A)Accounting and finance components
B)Production and managerial management components
C)Human resource components
D)Production and materials management components

Question 27

Who are the primary users of SCM systems?

A)Sales, marketing, customer service
B)Accounting, finance, logistics, and production
C)Customers, resellers, partners, suppliers, and distributors
D)All of these

Question 28

Which extended ERP component collects information used throughout an organization, organizes it, and applies analytical tools to assist managers with decisions?

A)Business intelligence
B)Ebusiness
C)Customer relationship management
D)Supply chain management

Question 29

Which application's primary business benefits include market demand, resource and capacity constraints, and real-time scheduling?

A)CRM
B)SCM
C)ERP
D)All of these

Question 30

What are the primary business benefits of an ERP system?

A)Sales forecasts, sales strategies, and marketing campaigns.
B)Market demand, resource and capacity constraints, and real-time scheduling.
C)Forecasting, planning, purchasing, material management, warehousing, inventory, and distribution.
D)All of these.

Question 31

Which application's primary business benefits include sales forecasts, sales strategies, and marketing campaigns?

A)CRM
B)SCM
C)ERP
D)All of these

Question 32

Which of the following is a component ERP vendors offer to differentiate themselves in the marketplace?

A)Accounting
B)CRM
C)Sales
D)Human resources

Question 33

Which of the following is not one of the three most common core ERP components focusing on internal operations?

A)Accounting and finance
B)Production and materials management
C)Business intelligence
D)Human resources

Question 34

Which activities do accounting and finance components perform?

A)Track employee information including payroll, benefits, compensation, and performance assessment and assume responsibility for compliance with the legal requirements of multiple jurisdictions and tax authorities.
B)Handle the various aspects of production planning and execution such as demand forecasting, production scheduling, job cost accounting, and quality control.
C)Manage accounting data and financial processes within the enterprise with functions such as general ledger, accounts payable, accounts receivable, budgeting, and asset management.
D)None of these

Question 35

Which activities do production and materials management components perform?

A)Track employee information including payroll, benefits, compensation, and performance assessment and assume responsibility for compliance with the legal requirements of multiple jurisdictions and tax authorities.
B)Handle the various aspects of production planning and execution such as demand forecasting, production scheduling, job cost accounting, and quality control.
C)Manage accounting data and financial processes within the enterprise with functions such as general ledger, accounts payable, accounts receivable, budgeting, and asset management.
D)None of these

Question 36

What is the key word in ERP?

A)Enterprise
B)Resource
C)Planning
D)None of these

Question 37

What is at the heart of any ERP system?

A)Information
B)Employees
C)Customers
D)Database

Question 38

Which activities do human resource components perform?

A)Track employee information including payroll, benefits, compensation, and performance assessment and assume responsibility for compliance with the legal requirements of multiple jurisdictions and tax authorities.
B)Handle the various aspects of production planning and execution such as demand forecasting, production scheduling, job cost accounting, and quality control.
C)Manage accounting data and financial processes within the enterprise with functions such as general ledger, accounts payable, accounts receivable, budgeting, and asset management.
D)None of these

Question 39

Which of the following describes an ERP system?

A)ERP systems provide a foundation for collaboration between departments.
B)ERP systems enable people in different business areas to communicate.
C)ERP systems have been widely adopted in large organizations to store critical knowledge used to make the decisions that drive the organization's performance.
D)All of these.

Question 40

Which of the following occurs when everyone involved in sourcing, producing, and delivering the company's product works with the same information?

A)Redundancies are eliminated.
B)The amount of time wasted is reduced.
C)Misinformation is removed.
D)All of these.

Question 41

Describe the three primary components found in core enterprise resource planning.

Question 42

What manages the transportation and storage of goods?

A)Software customization
B)Data integration
C)Elogistics
D)Eprocurement

Question 43

Describe the primary users and primary business benefits of CRM, SCM, and ERP applications.

Question 44

Describe the four primary components found in extended enterprise resource planning systems.

Question 45

What is key for business process support that spans functional areas and legacy systems?

A)Software customization
B)Data integration
C)Elogistics
D)Eprocurement

Question 46

Describe the role information plays in enterprise resource planning systems.

Question 47

Compare core enterprise resource planning components and extended enterprise resource planning components.

Question 48

Explain the business value of integrating supply chain management, customer relationship management, and enterprise resource planning systems.

Question 49

Which application's primary business benefits include forecasting, planning, purchasing, material management, warehousing, inventory, and distribution?

A)CRM
B)SCM
C)ERP
D)All of these

Question 50

What modifies existing software according to the business's or user's requirements?

A)Software customization
B)Data integration
C)Elogistics
D)Eprocurement

Question 51

What is the business-to-business (B2B) online purchase and sale of supplies and services?

A)Software customization
B)Data integration
C)Elogistics
D)Eprocurement