Deck 12: Developing Businessit Solutions

Question 1

By creating a logical model, the various computer hardware components of a system can be incorporated, analyzed, and understood.

Answer 1

False

Question 2

Keeping the links updated on a Web page is a very difficult, manual job because there is no software available that can do this for you.

Answer 2

False

Question 3

Analyzing the information needs of employees, customers, and other business stakeholders is done during the systems investigation stage of the application development life cycle.

Answer 3

False

Question 4

Technology has now advanced to the point where a Web site that looks good in one browser on a particular hardware platform will also look great on every other platform and browser.

Question 5

There is little that can be learned from studying the system that will be replaced.

Question 6

Most successful Web sites are built to specifications that satisfy executives, rather than customers or users.

Question 7

Some of the coolest stuff on the Web, such as streaming video, can't be accessed by most Web surfers.

Question 8

According to the text case, Frito Lay's implementation of a new portal failed because the supermarket sales team couldn't figure out how to use it correctly.

Question 9

In all cases, a preliminary feasibility assessment is a necessary step.

Question 10

The most basic protection against accidental lost or damage to end user files is to simply make backup copies on a frequent and systematic basis.

Question 11

Since most Web users today are very competent with technology, most Web sites do not need site maps or need to be easily navigated.

Question 12

In a logical model, a person's inbox is treated just like a computer hard drive.

Question 13

User interface design is frequently a prototyping process with end user input.

Question 14

Most successful Web sites use complicated color designs so speed of loading the pages is not a concern.

Question 15

The danger of a technical feasibility study is finding technology that does not yet exist in a stable form.

Question 16

The application development capabilities built into a variety of software packages have made it easier for many users to develop their own computer-based solutions.

Question 17

Making users fill out long registration forms is a great way to attract users to your Web site because most people enjoy filling out forms and giving out personal information online.

Question 18

Microsoft FrontPage is an example of an easy-to-use, end user website development tool.

Question 19

Systems analysts may recycle back at any time during the systems development cycle in order to modify and improve a system under development, but users do not.

Question 20

Many Web sites have their own search engines, but very few are actually useful.

Question 21

According to the Real World case, any CIO who sets an expectation that something will get done - and it doesn't - is committing career suicide.

Question 22

A well-designed system can survive an improperly-executed implementation.

Question 23

Systems integrators specialize in providing industry-specific hardware, software, and services from selected manufacturers.

Question 24

An RFQ is used as the basis for preparing a proposed purchase agreement.

Question 25

Direct conversion should be considered only in extreme circumstances, where no other conversion strategy is available.

Question 26

Installing a new application may require converting the data elements in databases that are affected by the new application into new formats.

Question 27

The resource allocation report contains information related to the difference between actual and planned project progress.

Question 28

New systems can be designed to use existing data files, and that is normally the case.

Question 29

With a pilot conversion, the old and new systems are run simultaneously until the end users and project coordinators are fully satisfied that the new system is functioning correctly and the old system is no longer necessary.

Question 30

The beginning of the end of a project is the implementation and installation of the project deliverables.

Question 31

Every project objective and every activity associated with that objective must be identified and sequenced.

Question 32

The performance of hardware and software can nearly always be determined by obtaining and reading the documentation and case studies supplied by hardware and software suppliers.

Question 33

These days, evaluating hardware is pretty much limited to speed and pricing.

Question 34

According to the Real World case, everyone at Queen's Medical Center wants new technology, but there is not enough funding to pay for all the requests.

Question 35

According to the textbook case, IT departments are focusing too much on technology to solve a problem rather than on the problem itself.

Question 36

"Shadow" IT is a culture where users install "rogue" software or tamper with existing software without the consent of the IT department.

Question 37

Other users are frequently the best source of the information needed to evaluate the claims of manufacturers and suppliers.

Question 38

Although having the advantage of low risk, the parallel conversion approach also brings with it the highest cost.

Question 39

Improperly organized and formatted data are seldom found to be a major contributor to new system implementation failures.

Question 40

Systems integrators take over complete responsibility for an organization's computer facilities when an organization out-sources its computer operations.

Question 41

Managers do not need to be trained on the new system as long as the end users have been trained.

Question 42

Which of the following correctly reflects the stages of the system development life cycle?

A) Investigation, analysis, implementation, and maintenance
B) Analysis, design, and implementation
C) Investigation, analysis, design, implementation, and maintenance
D) Investigation, prototyping, design, conversion, and change management

Question 43

Systems thinking means all the following, except:

A) Seeing inter-relationships among systems and processes
B) Seeing processes of change among systems, rather than discrete snapshots of change
C) Seeing linear cause-and-effects when events occur
D) Seeing the forest and the trees in any situation

Question 44

A feasibility study will answer all of the following questions except:

A) Does the technology exist that is necessary to implement the proposed system?
B) Is the proposed system technologically, economically, and operationally feasible?
C) Which brand and model of computer will be used by the proposed system?
D) What impact will the proposed system have on current employees?

Question 45

The overall process by which information systems are designed and implemented within organizations is referred to as systems _______________.

A) design
B) analysis
C) analysis and design
D) implementation

Question 46

Which of the following is done during the systems analysis stage of application development?

A) Develop logical models of the current system
B) Conduct a feasibility study
C) Develop logical models of new system
D) Test the system, and train people to operate and use it

Question 47

Preventive maintenance activities involve changes to an existing system that are intended to improve the performance of a function or interface.

Question 48

All of the following are done during the systems investigation stage of application development, except:

A) Develop logical models of the current system
B) Conduct a feasibility study
C) Determine how to address business opportunities and priorities
D) Develop a project management plan and obtain management approval

Question 49

In a typical organization, more programmers and analysts are assigned to application maintenance activities than to application development.

Question 50

According to the Real World H&R Block case, the CIO at NPR describes two types of backlogs - backlogs of desire (wish lists) and backlogs of commitment (approved projects that have not yet been started)

Question 51

Which of the following is done during the systems design stage of application development?

A) Develop logical models of the current system
B) Conduct a feasibility study
C) Develop logical models of new system
D) Convert to the new business system

Question 52

Unless the operational costs of the new system are significantly less than the old system, the cost of parallel operation can be as much as four times greater than the old system alone.

Question 53

Pilot conversion may be the best choice in situations where an automated system is replacing a manual one.

Question 54

Which of the following is done during the systems maintenance stage of application development?

A) Develop logical models of the current system
B) Monitor, evaluate, and modify the business system as needed
C) Develop logical models of new system
D) Convert to the new business system

Question 55

All of the following are done during the systems implementation stage of application development, except:

A) Develop logical models of the current system
B) Acquire or develop hardware and software
C) Convert to the new business system
D) Manage the effects of system changes on end users

Question 56

The pilot conversion approach may be required if individual sites or locations have unique characteristics or idiosyncrasies that make a direct or parallel approach unfeasible.

Question 57

The parallel conversion approach takes the most time and, thus, creates the most disruption to the organization over time.

Question 58

According to the text case, some organizations using PPM simply end projects that go bad.

Question 59

Systems thinking means that an individual sees:

A) Inter-relationships among systems and processes
B) Discrete snapshots of change, whenever it occurs
C) Linear cause-and-effects when events occur
D) All of the choices are correct.

Question 60

A feasibility study is a preliminary study to investigate the information needs of prospective users and is used to determine the proposed system's _______________.

A) resource requirements
B) costs and benefits
C) feasibility
D) All of the choices are correct.

Question 61

Which of the following factors is related to technical feasibility?

A) Customer acceptance
B) Governmental restrictions
C) Cost savings
D) Network reliability

Question 62

All of the following would be a focus of a human factors feasibility study except:

A) Acceptance by employees
B) How well a proposed system fits the company plans
C) Customer and supplier acceptance
D) All of the choices are factors in human factors feasibility.

Question 63

Determining whether expected cost savings, increased profits, and other benefits exceed the cost of developing and operating a system is related to _______________ feasibility.

A) economic
B) functional
C) operational
D) system

Question 64

All of the following would be a focus of a legal/political feasibility study except:

A) Copyright or patent infringements
B) Links to grassroots political parties
C) Identifying the key stakeholders and the degree to which the proposed system may affect the distribution of power
D) Existing contractual obligations

Question 65

Fast retrieval and update of data from product, pricing, and customer databases is an example of a _______________ requirement.

A) user interface
B) processing
C) control
D) storage

Question 66

Why are business end users frequently added to system development teams?

A) They have the greatest stake in a successful product
B) They know a lot about the business activities that affect the company's business processes
C) They are usually experienced in IS development
D) They are the most likely to eliminate unnecessary documentation and steps

Question 67

Which of the following is an example of an intangible cost?

A) Employee salaries
B) Loss of customer goodwill
C) Reduced inventory-carrying costs
D) Improved customer service

Question 68

Dealing with patents, copyrights, and licensing for a proposed system is related to _______________ feasibility.

A) economic
B) technical
C) operational
D) legal/political

Question 69

During the physical design stage, users and analysts focus on determining __________ the system will accomplish its objectives.

A) how
B) when
C) where
D) All of the choices are correct.

Question 70

Economic feasibility is concerned with:

A) How well a proposed information system supports the objectives of the organization and its strategic plan for information systems
B) Whether expected cost savings, increased revenue, increased profits, reductions in required investment, and other types of benefits will exceed the cost of developing and operating a proposed system
C) Determining if reliable hardware and software capable of meeting the needs of a proposed system can be acquired or developed by the business in the required time
D) The willingness and ability of management, employees, customers, suppliers, and others to operate, use, and support a proposed system

Question 71

A logical model of a current system is a blueprint of:

A) How the current system does what it does
B) What the current system does, without regard to how it does it
C) What the system does and how it does it
D) Documentation of what the new system will look like and how it will work

Question 72

Which category of feasibility study focuses on determining if reliable hardware and software, capable of meeting the needs of a proposed system, can be acquired or developed in the required time?

A) Economic
B) Operational
C) Technical
D) Legal/political

Question 73

Signals for data entry errors and quick e-mail confirmation for customers are examples of a _______________ requirement.

A) user interface
B) processing
C) control
D) storage

Question 74

Fast, automatic calculation of sales totals and shipping costs is an example of a _______________ requirement.

A) user interface
B) processing
C) control
D) storage

Question 75

Which of the following is related to human factors feasibility?

A) Customer acceptance
B) How well the proposed system will fit with the existing organizational structure
C) Increased profits
D) Hardware capability

Question 76

Which of the following is a function of the systems analysis stage?

A) Conducting a feasibility study
B) Developing the functional requirements of the system
C) Writing program code
D) Data conversion

Question 77

The _______________ feasibility assessment focuses on the degree to which the proposed development project fits with the existing business environment and objectives, with regard to development schedule, delivery date, corporate culture, and existing business processes.

A) technical
B) legal/political
C) economic
D) operational

Question 78

According to the text, certain changes in _______________ may dictate the need for change, regardless of the assessed feasibility of such change.

A) the business environment
B) product specifications
C) management structure
D) technical system requirements

Question 79

Prototyping involves:

A) A standard systems development cycle using CASE tools
B) The rapid generation of a system by IS professionals, without the need for end user input
C) An interative, interactive development process with extensive end user involvement
D) A fail-safe development process designed to ensure that an information system meets all user requirements, without revision

Question 80

Automatic entry of product data and easy-to-use data entry screens for Web customers are examples of a _______________ requirement.

A) user interface
B) processing
C) control
D) storage