Deck 2: The Role of Language in Intercultural Business Communication

Question 1

The physical environment of a culture influences the development of vocabulary.

Answer 1

True

Question 2

More than 6500 different languages are spoken around the world.

Answer 2

True

Question 3

How does technology affect intercultural business communication?

Answer 3

Not answer

Question 4

Discuss different levels of language competency and illustrate the impact on effective business communication.

Question 5

What are the advantages and disadvantages of a company language?

Question 6

Discuss the relationship between culture and language. How are cultural priorities apparent in the language?

Question 7

The use of acronyms facilitates intercultural communication.

Question 8

The two major Chinese languages are Mandarin and Cantonese.

Question 9

Since all cultures share the same basic values,cultures attach the same meanings to these basic values.

Question 10

The German and American concept of notarized is the same.

Question 11

One of the functions of the Académie Française is to keep French pure and reject the adoption of foreign words into French.

Question 12

Mandarin is spoken in the northern parts of China.

Question 13

Discuss the impact of specialized terminology such as jargon and sports terminology on intercultural business communication.

Question 14

How can knowing the conventions for written communication in other cultures help you become a better communicator? Give specific examples of several conventions.

Question 15

English is the most widely accepted language for business;therefore,native English speakers do not need to learn a foreign language.

Question 16

The exact meaning for words is always reflected in the definition in the dictionary.

Question 17

Carmen Garcia from Mexico will use an interpreter for her business negotiations in Auckland,New Zealand. What should she do to use the interpreter most effectively?

Question 18

Christian Sorensen from Denmark is going to do business in Japan. He does not speak Japanese and will need an interpreter. What advice would you give him for selecting a good interpreter?

Question 19

What are considerations in choosing an appropriate foreign language for intercultural business communication purposes? Provide examples.

Question 20

The language barrier to good intercultural communication can be eliminated by mastery of grammatical rules.

Question 21

The United Nations has developed clear definitions for terms such as language fluency.

Question 22

In polycentric staffing,managers of the subsidiary are natives of the country in which the subsidiary is located.

Question 23

By law a company must choose the language of the headquarters country as the official company language.

Question 24

The language spoken in Hong Kong is

A)Mandarin
B)Shanghai dialect
C)Cantonese
D)standard Chinese

Question 25

When you determine which language to study,you should

A)consider the political and economic importance of a language
B)evaluate your career goals
C)find out who the major players are in the industry you are most interested in
D)all of the previous choices.

Question 26

Some say that because English is widely spoken around the globe

A)English will become the universal language in all business transactions in the near future.
B)there is no need to study any other foreign languages
C)there will be a decline of the use of other languages even by native speakers of other languages
D)many native English speakers make the assumption that they can do business everywhere in English.

Question 27

The cultural background of the interpreter may affect the communication process.

Question 28

Which of the following statements is not true?

A)All languages change over time.
B)Many business terms around the globe are derived from English.
C)The Japanese are particularly concerned about keeping Japanese free from foreign influences.
D)French Canadians do not follow the guidelines of the Académie Française.

Question 29

The words a culture uses are influenced by

A)the physical environment of the culture
B)the values of a culture
C)the priorities of a culture
D)all of the previous choices.

Question 30

Briefing the interpreter on the topic of discussion before the meeting will enhance the effectiveness of the meeting.

Question 31

Technology has made international business travel obsolete.

Question 32

Any native speaker of a language can function as an effective interpreter.

Question 33

Geocentric staffing does not consider the cultural origin of the manager in staffing decisions.

Question 34

The recent increase in migration of people around the world has led to discussions about multiculturalism in many countries.

Question 35

The writing of dates can be confusing in intercultural communication.

Question 36

The industrialized countries have come to an agreement on what is an acceptable format for business letters and reports.

Question 37

Ethnocentric staffing means that a firm staffs all managerial positions in a foreign subsidiary with people from the home country.

Question 38

In American English,6/5/19xx refers to June 5th,19xx.

Question 39

Perceptions of fluency in a foreign language are influenced by nonverbal communication.

Question 40

Language barrier refers to

A)violations of grammatical rules
B)cultural and linguistic violations of communication conventions
C)poor pronunciation
D)the use of an interpreter.

Question 41

Geocentric staffing means

A)managers come from any country regardless of cultural origin
B)managers of a subsidiary come from the country of headquarters
C)managers of a subsidiary come from the host country
D)managers come from the same geographic region.

Question 42

The use of interpreters

A)guarantees that the receiver interprets the message as intended
B)proves that it is a waste of time to study foreign languages
C)can facilitate negotiations if the interpreter is prepared for the negotiation
D)indicates a lack of seriousness about the negotiation

Question 43

In order to improve the environment for communicating with a foreign partner,you should

A)start with a joke to break the ice
B)be personal and use first names
C)know the basics of behavior and social etiquette of your partner
D)talk as you always talk.

Question 44

Which of the following is not true?

A)The American date 3/7/20xx is March 7th 20xx
B)The German 3.9.20xx becomes 9/3/19xx in American English
C)The sum $3,956.70 is written as $3.956,70 in most European languages
D)All multinational companies have agreed to write dates as follows: 5 May,20xx.