Deck 4: Leadership Behaviors, Attitudes, and Styles
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Deck 4: Leadership Behaviors, Attitudes, and Styles
1
A(n) ____ type of leader is most likely to play the role of the Good Samaritan.
A)autocratic
B)servant
C)consensus
D)team
A)autocratic
B)servant
C)consensus
D)team
B
2
Without appropriate ____, the leader can rarely influence the actions of group members.
A)performance feedback
B)vision formulation
C)customer focus
D)risk taking and a bias for action
A)performance feedback
B)vision formulation
C)customer focus
D)risk taking and a bias for action
A
3
The purpose of a tough question by a leader is to help the person or group
A)stop and think about why they are doing or not doing something.
B)understand that they deserve to be punished.
C)overcome a loss in self-confidence.
D)realize how much they have to learn.
A)stop and think about why they are doing or not doing something.
B)understand that they deserve to be punished.
C)overcome a loss in self-confidence.
D)realize how much they have to learn.
A
4
The generally accepted leadership style in the modern organization is the
A)micromanagement style.
B)participative style in general.
C)democratic form of participative style.
D)autocratic style.
A)micromanagement style.
B)participative style in general.
C)democratic form of participative style.
D)autocratic style.
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5
The major thrust of the servant leader is to
A)work on the behalf of group members to help them achieve their goals.
B)act humble yet search for individual glory.
C)think first in terms of the stockholder.
D)place self-interest before service.
A)work on the behalf of group members to help them achieve their goals.
B)act humble yet search for individual glory.
C)think first in terms of the stockholder.
D)place self-interest before service.
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6
In the Pygmalion effect, group members
A)rebel against high expectations.
B)respond only to verbal signals.
C)live up to expectations set for them.
D)become uncomfortable when placed under heavy pressure.
A)rebel against high expectations.
B)respond only to verbal signals.
C)live up to expectations set for them.
D)become uncomfortable when placed under heavy pressure.
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7
Former business executive Larry Bossidy believes that execution
A)is the most important part of a leader's job.
B)is the responsibility of managers, not leaders.
C)should take place before vision formulation.
D)should be done mostly by managers of staff units.
A)is the most important part of a leader's job.
B)is the responsibility of managers, not leaders.
C)should take place before vision formulation.
D)should be done mostly by managers of staff units.
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8
A leader who scored high on initiating structure would
A)emphasize work scheduling and assigning tasks.
B)disregard the feelings of team members.
C)emphasize listening and personal warmth.
D)strive to keep the group informed.
A)emphasize work scheduling and assigning tasks.
B)disregard the feelings of team members.
C)emphasize listening and personal warmth.
D)strive to keep the group informed.
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9
Manufacturing director Tyler engages in management openness when he
A)encourages subordinates to voice their opinion.
B)informs subordinates of his career plans.
C)publishes salary data on the intranet.
D)freely criticizes subordinates when they make a mistake.
A)encourages subordinates to voice their opinion.
B)informs subordinates of his career plans.
C)publishes salary data on the intranet.
D)freely criticizes subordinates when they make a mistake.
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10
A key part of 360-degree feedback is for leaders to
A)receive feedback from those who work with and for them.
B)use a circular form for evaluating others.
C)receive both positive and negative feedback almost daily.
D)receive a little feedback almost every workday.
A)receive feedback from those who work with and for them.
B)use a circular form for evaluating others.
C)receive both positive and negative feedback almost daily.
D)receive a little feedback almost every workday.
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11
A top leader is supposed to help promote values and principles that
A)encourage employees to compete against one another.
B)line up squarely with company advertising.
C)create a public image of harmony.
D)contribute to the welfare of individuals and the organization.
A)encourage employees to compete against one another.
B)line up squarely with company advertising.
C)create a public image of harmony.
D)contribute to the welfare of individuals and the organization.
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12
An important way of inspiring people is to
A)satisfy their lower-level needs.
B)satisfy their higher-level needs.
C)implement tight control mechanisms.
D)implement loose control mechanisms.
A)satisfy their lower-level needs.
B)satisfy their higher-level needs.
C)implement tight control mechanisms.
D)implement loose control mechanisms.
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13
If hands-on guidance is carried to the extreme, it can result in
A)team-management.
B)rapid skill-development of the group member.
C)micromanagement.
D)alignment of people.
A)team-management.
B)rapid skill-development of the group member.
C)micromanagement.
D)alignment of people.
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14
The consideration dimension of leadership behavior includes how well the leader creates an environment of
A)heavy concern for financial controls.
B)carefully controlled work procedures.
C)emotional support, friendliness, and trust.
D)careful concern for organizational productivity.
A)heavy concern for financial controls.
B)carefully controlled work procedures.
C)emotional support, friendliness, and trust.
D)careful concern for organizational productivity.
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15
Participative management is likely to work the best with
A)employees in a large bureaucracy.
B)competent and intelligent people.
C)shy and nonassertive employees.
D)employees in small, entrepreneurial firms.
A)employees in a large bureaucracy.
B)competent and intelligent people.
C)shy and nonassertive employees.
D)employees in small, entrepreneurial firms.
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16
Suggestions for making better use of 360-degree feedback do not include which one of the following?
A)Focus on business goals and strategy.
B)Use feedback dimensions that reflect important aspects of leadership.
C)Create action plans based on the feedback.
D)Encourage workers to give and receive feedback anyway they choose.
A)Focus on business goals and strategy.
B)Use feedback dimensions that reflect important aspects of leadership.
C)Create action plans based on the feedback.
D)Encourage workers to give and receive feedback anyway they choose.
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17
When workers are aligned, they tend to
A)oppose many management policies.
B)work at cross-purposes with each other.
C)follow directions without question.
D)pull together for a higher purpose.
A)oppose many management policies.
B)work at cross-purposes with each other.
C)follow directions without question.
D)pull together for a higher purpose.
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18
A consultative leader
A)confers with the group before making a decision.
B)consults reference sources before making a decision.
C)turns over decision-making authority to the group.
D)takes a vote before reaching a decision.
A)confers with the group before making a decision.
B)consults reference sources before making a decision.
C)turns over decision-making authority to the group.
D)takes a vote before reaching a decision.
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19
A direct way of being a supportive leader is to
A)provide considerable structure to group members.
B)give frequent encouragement and praise.
C)engage heavily in goal setting.
D)establish the right values and principles.
A)provide considerable structure to group members.
B)give frequent encouragement and praise.
C)engage heavily in goal setting.
D)establish the right values and principles.
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20
Division manager Cassandra wants to get the most out of her direct reports.
A)establish penalties for her direct reports who display weaknesses.
A)good strategy would be for her to
B)teach her direct reports new strengths.
C)focus on patching up the weaknesses of her direct reports..
D)concentrate on the strengths of her direct reports.
A)establish penalties for her direct reports who display weaknesses.
A)good strategy would be for her to
B)teach her direct reports new strengths.
C)focus on patching up the weaknesses of her direct reports..
D)concentrate on the strengths of her direct reports.
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21
Some researchers contend that male leaders, in contrast to female leaders, are more inclined to
A)manage by rewards.
B)rely on interpersonal skills.
C)practice participative leadership.
D)use a command-and-control style.
A)manage by rewards.
B)rely on interpersonal skills.
C)practice participative leadership.
D)use a command-and-control style.
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22
An entrepreneurial leader is least likely to
A)have a strong achievement drive and sensible risk taking.
B)thrive on hierarchy and routine.
C)act quickly when opportunity arises.
D)have a visionary perspective combined with tenacity.
A)have a strong achievement drive and sensible risk taking.
B)thrive on hierarchy and routine.
C)act quickly when opportunity arises.
D)have a visionary perspective combined with tenacity.
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23
A study with 3,000 executives revealed that leaders who obtain the best results typically use
A)several different styles in one week.
B)the style recommended by the board.
C)the style recommended by the group members.
D)whatever style matches the latest management fad.
A)several different styles in one week.
B)the style recommended by the board.
C)the style recommended by the group members.
D)whatever style matches the latest management fad.
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24
As a leader, department management Anna is highly concerned about results, and has little concern for people.Her Managerial Grid style is labeled
A)1,9 Accommodating.
B)9,1 Controlling.
C)1,1 Indifferent.
D)9,9 Sound.
A)1,9 Accommodating.
B)9,1 Controlling.
C)1,1 Indifferent.
D)9,9 Sound.
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25
An example of a tough question by a leader/manager would be "Do you agree that you are the dumbest person who ever held this job?"
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26
According to the Leadership Grid system, the most effective leadership style is
A)balance and compromise.
B)contribute and commit.
C)prescribe and guide.
D)status quo.
A)balance and compromise.
B)contribute and commit.
C)prescribe and guide.
D)status quo.
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27
A leader scoring high on the dimension of consideration would typically be authoritarian and impersonal in relationships with subordinates.
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28
A study with Norwegian workers found that when employees reported to a manager with a laissez-faire leadership style, they
A)experienced role ambiguity.
B)believed the manager did not grant them enough freedom.
C)enjoyed the structure and close guidance.
D)worked quite hard to avoid being disciplined.
A)experienced role ambiguity.
B)believed the manager did not grant them enough freedom.
C)enjoyed the structure and close guidance.
D)worked quite hard to avoid being disciplined.
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29
The factors of consideration and initiating structure are derived from a larger group of dimensions used to describe leadership behavior.
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30
An entrepreneurial leader is most likely to
A)have high enthusiasm and creativity.
B)have a moderate achievement drive.
C)be calm and deliberate when an opportunity arises.
D)work smoothly within a bureaucracy.
A)have high enthusiasm and creativity.
B)have a moderate achievement drive.
C)be calm and deliberate when an opportunity arises.
D)work smoothly within a bureaucracy.
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31
A large research study about sex differences in effectiveness between men and women leaders found that
A)men were rated high on relationship-oriented skills.
B)men were rated lower on orientation toward strategic planning and organizational vision.
C)women were rated lower on orientation toward production and obtaining results.
D)women were rated higher on relationship-oriented leadership skills.
A)men were rated high on relationship-oriented skills.
B)men were rated lower on orientation toward strategic planning and organizational vision.
C)women were rated lower on orientation toward production and obtaining results.
D)women were rated higher on relationship-oriented leadership skills.
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32
Setting high performance standards for group members sometimes works as a self-fulfilling prophecy.
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33
A pronounced characteristic of an entrepreneurial leader is
A)a reliance on others to take the big risks.
B)a preference for taking huge risks.
C)a cautious attitude toward taking risks.
D)sensible risk taking.
A)a reliance on others to take the big risks.
B)a preference for taking huge risks.
C)a cautious attitude toward taking risks.
D)sensible risk taking.
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34
A large research study about sex differences in effectiveness between men and women leaders found that
A)men were perceived to be much more effective than women.
B)women were perceived to be much more effective than men.
C)both sexes were perceived about the same in overall effectiveness.
D)experienced women were more effective than experienced men.
A)men were perceived to be much more effective than women.
B)women were perceived to be much more effective than men.
C)both sexes were perceived about the same in overall effectiveness.
D)experienced women were more effective than experienced men.
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35
An analysis of many studies indicates that initiating structure on the part of the leader can contribute to both satisfaction and performance.
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36
A recommended strategy for getting the most out of workers is to focus on patching their weaknesses rather than capitalizing on their strengths.
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37
Relationship-oriented attitudes and behaviors are the basis for effective interpersonal skills.
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38
A problem noted with the leader providing hands-on guidance is that it can lead to poor delegation.
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39
Making connections with people is part of the leadership dimension of initiating structure.
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40
Leadership effectiveness is typically measured by either objective data about results or subjective data about the perceptions of a leader.
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41
Participative decision making is one way of giving group members emotional support.
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42
A servant leader emphasizes telling people what to do without first receiving their input because he or she is usually a wise person.
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43
Team leader Jeff practices management openness so he discusses most of his personal weaknesses with his subordinates.
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44
Relationship behaviors for inspiring people include the simple acts of being visible and available.
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45
A large study of the relative effectiveness of men and women leaders found that women score lower on scales measuring orientation toward production and obtaining results.
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46
Corporate leaders can sometimes use values to guide an organization out of trouble.
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47
The statement "Shelia Sanchez is a highly ethical leader" illustrates the concept of leadership style.
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48
Entrepreneurs typically have a visionary perspective as reflected in seeing opportunities others have missed.
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49
The teamwork approach is built into the participative leadership style.
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50
A manager implements the 360-degree feedback survey by evaluating everybody in his or her circle of influence.
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51
A study of 3,000 executives found that those who obtain the best results are likely to shift their leadership style frequently.
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52
A study with Norwegian workers indicated that they prosper under laissez-faire leadership because their culture emphasizes being treated as equals.
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53
The sound 9,9 Grid style of leader relies on trust and respect, thereby helping to bring about good results.
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54
The purpose of alignment is to get all the group members thinking just like the leader.
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55
A large study of the relative effectiveness of men and women leaders found that men were more likely to maintain a low-key style through the control of emotional expression.
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56
Giving workers an opportunity to satisfy lower-level needs is an effective way of inspiring them.
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57
Authentic leaders are said to lead with their hearts as well as their heads.
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58
An advantage of the participative leadership styles is that they substantially reduce the amount of time spent in committee meetings.
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59
A nondirective leadership style has the advantage of allowing for more freedom of discussion which defuses conflict.
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60
Part of being a servant leader is to make group members self-reliant in obtaining the tools they need to accomplish their work.
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