Deck 15: Creating Collaborative Partnerships

Question 1

What are the four most common Business 2.0 characteristics?

A) Content sharing, user-contributed content, competition elimination, and web browser organization.
B) Content sharing through open source, specialist-contributed content only, collaboration inside the community, and specialized collaboration.
C) Content sharing through open source, user-contributed content, collaboration inside the organization, and collaboration outside the organization.
D) Consumer sharing through open systems, company-contributed content, collaboration inside the organization, and collaboration throughout the organization.

Answer 1

C
Explanation: The four most common business 2.0 characteristics are (1) content sharing through open source, (2) user-contributed content, (3) collaboration inside the organization, and (4) collaboration outside the organization.

Question 2

Social tagging is similar to taxonomy except that crowdsourcing determines the tags or keyword-based classification system.

Answer 2

False
Explanation: Folksonomy is similar to taxonomy except that crowdsourcing determines the tags or keyword-based classification system.

Question 3

Which of the below is not a characteristic of Business 2.0?

A) Encourages user participation.
B) Technical skills are required.
C) Eliminates entry barriers to publishing on the web.
D) Provides an exciting and vibrant virtual environment.

Answer 3

B
Explanation: Business 2.0 (Web 2.0) encourages user participation and the formation of communities to contribute to the content. Technical skills are no longer required to use and publish information to the web, and new web technologies eliminate entry barriers for online business. Web 2.0 technologies also provide a virtual environment that is vibrant and important to many.

Question 4

What is a system that consists of nonproprietary hardware and software based on publicly known standards that allows third parties to create add-on products to plug into or interoperate with the system?

A) Management system
B) Reputation system
C) Knowledge system
D) Open system

Question 5

Web 2.0 is the next generation of Internet that uses-a more mature,distinctive communications platform characterized by qualities such as collaboration,sharing,and free.

Question 6

Mobile banking and mobile sales are both a part of the emerging mbusiness.

Question 7

What is Mozilla Firefox?

A) A competitor to Microsoft Word.
B) A competitor to Microsoft Excel.
C) A competitor to Adobe Photoshop.
D) A competitor to Internet Explorer.

Question 8

RSS allows a website to constantly feed information and news to consumers instead of having the consumer search for it.

Question 9

Which of the below is not a characteristic associated with Mozilla's Firefox?

A) Mozilla's Firefox holds over 20 percent of the web browser market.
B) Mozilla's Firefox offers a free email service called Thunderbird.
C) Mozilla's Firefox is a prime example of open source software.
D) Mozilla's Firefox is a prime example of a reputation system.

Question 10

Web 3.0 refers to static text-based information websites.

Question 11

What is software whose source code is available free for any third party to review and modify?

A) Free source
B) Open source
C) Code source
D) Network source

Question 12

The most common form of collective intelligence found outside the organization is crowdsourcing,or the wisdom of the crowd.

Question 13

A wiki - from the Hawaiian word for quick - is a type of a collaborative web page that allows users to add,remove,and change content.

Question 14

Tim Berners-Lee was one of the founders of the Internet.

Question 15

Social media are websites that rely on user participation and user-contributed content,such as Facebook,YouTube,and Digg.

Question 16

The three Business 2.0 communication and collaboration tools a business can use to harness the power of people include blogs,wikis,and mashups.

Question 17

Open source and sharing are both advantages and disadvantages of Business 2.0.

Question 18

Egovernment involves the use of strategies and technologies to transform government(s)by improving the delivery of services and enhancing the quality of interaction between the citizen-consumer and all branches of government.

Question 19

Copyright laws protect collaborative websites like blogs and wikis,allowing users to reuse material freely and easily.

Question 20

Source code is software made available free for any third party to review and modify.

Question 21

What is a locally stored URL or the address of a file or Internet page saved as a shortcut?

A) Website bookmark
B) Social tag
C) Folksonomy
D) Taxonomy

Question 22

What are the two categories that include intellectual and knowledge-based assets?

A) Explicit knowledge and tacit knowledge
B) Efficient knowledge and tacit knowledge
C) Intelligent knowledge and explicit knowledge
D) Open knowledge and closed knowledge

Question 23

Lisa loves her job as an executive recruiter for a large hospital located in Dallas,Texas.Part of Lisa's job requires her to gather industry information,collaborate with partners,compare competitors,and tap into the knowledge of prospective employees,partners,and customers.Which of the below would Lisa use to perform her job?

A) Interactivity metrics
B) Source code
C) Network effect
D) Collective intelligence

Question 24

What is web content that is created and updated by many users for many users?

A) Cybermediation-contributed content
B) User-contributed content
C) Executive-generated content
D) Customer-generated content

Question 25

What is the practice of expanding your business and social contacts by constructing a personal network?

A) Network effects
B) Tagging
C) Social taxonomy
D) Social networking

Question 26

Which of the following is a set of tools that supports the work of teams or groups by facilitating the sharing and flow of information?

A) Collaboration system
B) Collective system
C) Competitive system
D) Real simple syndication system

Question 27

What are websites that rely on user participation and user-contributed content,such as Facebook,LinkedIn,and YouTube?

A) Synchronous communication
B) Social media
C) Social networking
D) Asynchronous communication

Question 28

Which of the below represents an example of why an employer would use social media?

A) To find potential job candidates via LinkedIn.
B) To review potential job candidates by viewing their Facebook page.
C) To attract new job candidates via YouTube.
D) All of these.

Question 29

What is the most common form of collective intelligence found inside the organization?

A) Crowdsourcing
B) Tacit management
C) Knowledge management
D) Tagging

Question 30

What is the difference between asynchronous and synchronous communication?

A) Asynchronous is real-time communication. Synchronous is one-way technology.
B) Asynchronous is communication that does not occur at the same time. Synchronous communication occurs at the same time.
C) Asynchronous communication includes instant messaging. Synchronous communication includes email.
D) Asynchronous communication is fast and instant. Synchronous communication is collected at a single point in time.

Question 31

Which of the following is not an example of explicit knowledge?

A) Patent
B) Trademark
C) Employee opinion
D) Marketing research

Question 32

Ebusiness was characterized by a few companies or users posting content for the masses.What characterizes Business 2.0?

A) A select few posting content for high-level executives only.
B) The masses posting content for a select few.
C) The masses posting content for the masses.
D) A select few posting specific content for the masses.

Question 33

Which of the below is not a characteristic of Business 2.0?

A) Knowledge management
B) Collaboration system
C) Web browser
D) Explicit knowledge

Question 34

Erik is the president and owner of Watch Out,a local website development company that helps clients create and build unique websites.Many of his daily tasks are heavily technical in nature and require a high level of computer programming and Internet knowledge.Which of the below would Erik primarily use when performing his daily tasks?

A) Source code
B) Brick-and-mortar
C) Information reach
D) Explicit knowledge

Question 35

Which of the below focuses on user-generated content?

A) YouTube
B) Wikipedia
C) Netflix
D) All of these

Question 36

Which system supports the capture,organization,and dissemination of knowledge throughout an organization?

A) Cybermediation system
B) Knowledge management system
C) Source code system
D) Social media system

Question 37

What is the type of knowledge that consists of anything that can be documented,archived,and codified,often with the help of an MIS department?

A) Tacit knowledge
B) Explicit knowledge
C) Pure knowledge
D) Virtual knowledge

Question 38

What is the type of knowledge that is contained in people's heads?

A) Explicit knowledge
B) Virtual knowledge
C) Tacit knowledge
D) Pure knowledge

Question 39

eBay buyers voluntarily comment to other users and sellers on the quality of service,promptness of shipping,and their general satisfaction with the product.This is one of the most popular examples of user-generated content and is called a(n)____________.

A) reputation system
B) knowledge system
C) explicit system
D) user-generated sales cycle

Question 40

What do Netflix and Amazon use to drive their recommendation tools?

A) Web 1.0 content
B) Open source content
C) Virtual content
D) User-generated content

Question 41

Many social media websites use _________,or specific keywords or phrases incorporated into website content for means of classification or taxonomy.

A) conferencing
B) tags
C) long tails
D) categories

Question 42

What maps group contacts,identifying who knows each other and who works together?

A) Social network effects
B) Mashup networking analysis
C) Web network effects
D) Social networking analysis

Question 43

A social bookmarking site is dedicated to providing all of the following except ________.

A) to reconnect with colleagues for business progress
B) to share favorites
C) to store and categorize favorite sites
D) to annotate

Question 44

What is the primary way that social networks work?

A) Connecting people by matching profile information.
B) Charging users each time they use the service.
C) Providing a security system for communication online.
D) Helping grow website traffic by viral advertisements.

Question 45

How do the majority of potential customers find business websites?

A) By applying analytics.
B) Through search terms that match the content.
C) Through viral advertisements.
D) Through magazines and newspapers.

Question 46

Twitter is an example of a __________.

A) social bookmarking website
B) social tagging website
C) microblogging website
D) blogging website

Question 47

What is the practice of sending brief posts,only 140-200 characters long,to a personal blog,either publicly or to a private group of subscribers?

A) Ebusiness modeling
B) Tagging
C) Blogging
D) Microblogging

Question 48

How would a company like Flickr use social tagging on its website?

A) By applying keywords that do not match user content.
B) By building a tagging game for customers to participate in.
C) By allowing users to upload images and tag the images with their own keywords.
D) By selecting the keywords to associate with each image a customer uploads.

Question 49

Which of the following identifies Business 2.0 communication and collaboration tools?

A) Microblogs, Tweets, RSS
B) API, RSS, tacit knowledge
C) Blogs, wikis, mashups
D) Tags, web logs, RSS

Question 50

Which social media site works by allowing content to find the users,instead of the users having to search for the content?

A) MySpace
B) Facebook
C) Google
D) StumbleUpon

Question 51

What is one reason that Fortune 500 companies engage in blogging?

A) To order supplies.
B) To share ideas.
C) To gather interactivity metrics.
D) To pay employees.

Question 52

Using the collective power of a community to identify and classify content significantly _________ content categorization costs.

A) eliminates
B) raises
C) lowers
D) balances

Question 53

What is an SNA?

A) Strong network application
B) Social needs analysis
C) Social networking analysis
D) Steady network area

Question 54

Cell phone manufacturers often refer to their products as mobile devices.Which of the below would not be included in the folksonomy for a cell phone?

A) Cell
B) iPhone
C) BlackBerry
D) Technology platform

Question 55

What are the two basic functions that social networking sites provide?

A) The ability to create and publish your own software.
B) The ability to create and maintain a profile that is your online identity and create connections between other people within the network.
C) The ability to capture and create URLs and RSSs.
D) The ability to create URLs and edit RSS software.

Question 56

What is one simplification that has occurred with Business 2.0?

A) Helping online users create anonymity.
B) Limiting the sharing capabilities of devices.
C) Improving access to information.
D) Communicating via email.

Question 57

What is an online journal that allows users to post their own opinions,comments,graphics,and video?

A) Web master
B) Folksonomy
C) Disintermediation
D) Blog or web log

Question 58

Social tagging describes the collaborative activity of marking shared online content with keywords or tags as a way to ______________.

A) Organize it for future navigation
B) Organize it for future filtering
C) Organize it for future search
D) All of these

Question 59

Which of the below is not an example of a social bookmarking website?

A) Facebook
B) StumbleUpon
C) Del.icio.us
D) All of these

Question 60

What is the term that is similar to taxonomy except that crowdsourcing determines the tag or keyword-based classification system?

A) Podcasting
B) Network effects
C) Folksonomy
D) Social bookmarking

Question 61

Which of the following best describes Web 3.0?

A) User-generated online business
B) Based on the "intelligent" web, where applications use natural language processing
C) Collaboration and social media
D) All of these

Question 62

Which statement below is inaccurate?

A) Web 2.0 is a simple static website without any interaction with its users.
B) Web 2.0 brings people closer together with information, using machines.
C) Web 3.0 brings machines closer together using information.
D) Web 3.0 offers a way for people to describe information so computers can understand the relationships among concepts and topics.

Question 63

What does RSS stand for?

A) Reorganized Site Syndicator
B) Really Simple Sites
C) Rented Site Syndication
D) Real Simple Syndication

Question 64

Unlike traditional HTML,which of the following lets writers communicate and readers respond on a regular basis through a simple online journal?

A) Instant messaging
B) HTTP
C) Blog
D) Email

Question 65

A company's internal wiki can be a great tool for all of the following except:

A) Collecting and disseminating knowledge.
B) Building software applications.
C) Sharing information between functional business areas.
D) Distributing knowledge to employees or partners across geographical distances.

Question 66

Which of the following are challenges of Business 2.0?

A) Information vandalism
B) Technology dependence
C) Violations of copyright and plagiarism
D) All of these

Question 67

What describes how products in a network increase in value to users as the number of users increase?

A) Network effect
B) RSS
C) Mashup editor
D) Mcommerce

Question 68

An API is a set of routines,protocols,and tools for ______________.

A) building software applications
B) providing a visual interface for a web mashup
C) describing how products in a network work
D) writing and editing HTML

Question 69

What does API stand for?

A) Asynchronous Programming Information
B) Application Programming Interface
C) Application Provider for the Internet
D) Asynchronous Protocol Interaction

Question 70

Large wikis,such as Wikipedia,can protect the quality and accuracy of their information by assigning users roles such as __________.

A) reader
B) subject matter expert
C) editor
D) all of these

Question 71

What is the role of a mashup editor?

A) WYSIWYG.
B) Often it allows the user to drag and drop data points into a web application.
C) To provide a visual interface to build up a mashup.
D) All of these.

Question 72

Which of the following is one of the largest wikis on the web and one of the 10 most popular web destinations?

A) Google
B) eBay
C) Wikipedia
D) Yahoo

Question 73

Many websites use _______ to constantly feed news to consumers instead of having the consumer search for the news.

A) mashup
B) source Code
C) RSS
D) SNA

Question 74

Which of the following best describes Web 1.0?

A) Static text-based information websites
B) Static electricity and connectivity
C) Social media
D) Technology intelligence

Question 75

Which of the following demonstrates potential issues with Business 2.0 and information vandalism?

A) Open source allows anyone to be able to edit, damage, or destroy content.
B) Copyright protection.
C) Decreases in employee productivity.
D) Decreases in process productivity.

Question 76

What is a website or web application that uses content from more than one source to create a completely new product or service?

A) Social tagging
B) Mashup blog
C) Social media
D) Mashup

Question 77

What is a component of Web 3.0 that describes things in a way that computers can understand?

A) Social tagging
B) Sustaining web
C) Social web
D) Semantic web

Question 78

Which of the following best describes Web 2.0?

A) Static websites
B) Intelligent websites
C) Social media and user-generated web content
D) Hypertext markup language

Question 79

What is the difference between a wiki and a blog?

A) A wiki is free and a blog has a subscription fee.
B) A wiki user can alter the original content of an article, but a blog user can only add information as a comment.
C) A wiki is original content, but a blog is used sources.
D) All of these.

Question 80

What is a potential problem or impact of technology dependence?

A) Outages create potentially great havoc for people, businesses, and educational institutions that rely heavily on technology.
B) Many have a need to be continuously connected for every activity, which potentially eliminates crucial in-person social skills and could stunt psychological growth.
C) How do people or businesses function if the connection is down?
D) All of these.