Deck 12: Integrating the Organization From End to End-Enterprise Resource Planning

Question 1

When a user enters or updates information in one ERP module,it is immediately and automatically updated throughout the entire system.

Answer 1

True
Explanation: When a user enters or updates information in one ERP module, it is immediately and automatically updated throughout the entire system.

Question 2

In the past,departments made decisions independently of each other.

Answer 2

True
Explanation: In the past, departments made decisions independently of each other.

Question 3

What are several different types of software that sit in the middle of and provide connectivity between two or more software applications?

A) Middleware
B) Automated business process
C) Ebusiness infrastructure
D) All of these

Answer 3

A
Explanation: This is the definition of middleware.

Question 4

Integrations are achieved by using ___________.

Question 5

Which of the following describes ERP systems?

A) ERP systems provide a foundation for collaboration between departments.
B) ERP systems enable people in different business areas to communicate.
C) ERP systems have been widely adopted in large organizations to store critical knowledge used to make the decisions that drive the organization's performance.
D) All of these.

Question 6

Which of the following is a component ERP vendors offer to differentiate themselves in the marketplace?

A) Accounting.
B) CRM.
C) Sales.
D) Human resources.

Question 7

Who are the primary users of SCM systems?

A) Sales, marketing, customer service
B) Accounting, finance, logistics, and production
C) Customers, resellers, partners, suppliers, and distributors
D) All of these

Question 8

Who are the primary users of ERP systems?

A) Sales, marketing, customer service
B) Accounting, finance, logistics, and production
C) Customers, resellers, partners, suppliers, and distributors
D) All of these

Question 9

What represents a new approach to middleware by packaging together commonly used functionality,such as providing prebuilt links to popular enterprise applications,which reduces the time necessary to develop solutions that integrate applications from multiple vendors?

A) Middleware
B) Enterprise application integration middleware
C) Automated business process
D) Ebusiness infrastructure

Question 10

Which application are employees most likely to use?

A) CRM
B) SCM
C) ERP
D) All of these

Question 11

Explain the business value of integrating supply chain management,customer relationship management,and enterprise resource planning systems.

Question 12

Compare middleware and enterprise application integration middleware.

Question 13

What is at the heart of any ERP system?

A) Information
B) Employees
C) Customers
D) Database

Question 14

Sales,marketing,and customer service are the primary users of ______ systems.

Question 15

Which application's primary business benefits include forecasting,planning,purchasing,material management,warehousing,inventory,and distribution?

A) CRM
B) SCM
C) ERP
D) All of these

Question 16

Which application's primary business benefits include market demand,resource and capacity constraints,and real-time scheduling?

A) CRM
B) SCM
C) ERP
D) All of these

Question 17

Describe the role information plays in enterprise resource planning systems.

Question 18

Accounting,finance,logistics,and production are the primary users of ___________ systems.

Question 19

Which application's primary business benefits include sales forecasts,sales strategies,and marketing campaigns?

A) CRM
B) SCM
C) ERP
D) All of these

Question 20

What are the primary business benefits of an ERP system?

A) Sales forecasts, sales strategies, and marketing campaigns.
B) Market demand, resource and capacity constraints, and real-time scheduling.
C) Forecasting, planning, purchasing, material management, warehousing, inventory, and distribution.
D) All of these

Question 21

Describe the primary users and primary business benefits of CRM,SCM,and ERP applications.